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EK-DENMA-IN-A01
January 1994
55 pages
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DECagent 90 Installation and Configuration
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EK-DENMA-IN
Revision:
A01
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55
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DECagent 90 Installation and Configuration Part Number: EK–DENMA–IN. A01 January 1994 This manual describes how to install and configure the DECagent 90. Revision/Update Information: This is a new manual. Copyright EK–DENMA–IN. A01 January 1994 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document. Copyright 1994 by Digital Equipment Corporation. All Rights Reserved. Printed in U.S.A. The postage-paid Reader’s Comments form at the back of this document requests your evaluation of this document to assist us in preparing future documentation. The following are trademarks of Digital Equipment Corporation: DEC, DECagent, DECbridge, DECconnect, DEChub, DEChub ONE, DECndu, DECndu Plus, DECrepeater, DECserver, Digital, MultiSwitch, OpenVMS, ThinWire, ULTRIX, VAX, VMS, and the DIGITAL logo. MS–DOS is a registered trademark of Microsoft Corporation. UNIX is a registered trademark licensed exclusively by X/Open Company, Ltd. FCC NOTICE — Class A Computing Device: This equipment generates, uses, and may emit radio frequency energy. The equipment has been type tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such radio frequency interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference; in which case, measures taken to correct the interference are at the user’s expense. VCCI NOTICE — Class 1 Computing Device: This equipment is in the 1st Class category (information equipment to be used in commercial and/or industrial areas) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in commercial and/or industrial areas. Consequently, when used in a residential area or in an adjacent area thereto, radio interference may be caused to radios and TV receivers. Read the instructions for correct handling. DECagent 90 Installation and Configuration Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing the Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installing the Module as a Standalone Unit . . . . . . . . . . . . . . . . . . . . . . . 5 Installing the Module into a DEChub 90 . . . . . . . . . . . . . . . . . . . . . . . . . 6 Removing the Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Configuring the Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setup Port Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setup Port Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing the Setup Port on the Module . . . . . . . . . . . . . . . . . . . . . . . . 10 Optional Setup Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Configuring Additional Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Affecting Configuration Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Two Methods of Using Out-of-Band Management . . . . . . . . . . . . . . . . 12 DECagent 90 Agent Installation Menu . . . . . . . . . . . . . . . . . . . . . . . . . 13 LED Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Problem Solving Using the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Setup Port (DB25) Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 BC16E Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 H8571–J Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 H8575–A Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 DECagent 90 Installation and Configuration iii Contents Accessing MIBs and RFCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using Electronic Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using ftpmail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using Anonymous ftp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Associated Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Tables 1 Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 2 Problem Solving Using the LEDs . . . . . . . . . . . . . . . . . . . . . . . 38 3 Operating Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 4 Acoustical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 iv DECagent 90 Installation and Configuration Introduction The DECagent 90 network module (also referred to in this manual as the module) is a Simple Network Management Protocol (SNMP) proxy agent for the WorkGroup family. It has one ThinWire port and one console RS–232 port. The DECagent 90 network module provides SNMP proxy support for the DECbridge 90, DECbridge 90FL, DECserver 90L, DECserver 90L+, DECrepeater 90C, DECrepeater 90T, DECrepeater 90FA, and DECrepeater 90FL. As a proxy management agent, the DECagent 90 network module responds to SNMP queries on behalf of those devices. The DECagent 90 accepts SNMP data packets from the network management station (NMS) and translates them into MOP/CC for the DECserver products and Remote Bridge Management Software (RBMS) for the DECbridge products. DECrepeater modules are managed on the DEChub management bus from the DECagent 90 or via a DECbridge 90. The DECagent 90 uses the autodiscovery feature and automatically finds all devices (except DECserver 90L and DECserver 90L+) located in its community. If a DECagent discovers a DECbridge in its community and the DECbridge is managing a repeater, the DECagent begins managing any repeaters previously managed by the DECbridge. Management is accomplished using the DECagent 90 network module with a PC or workstation that supports native SNMP, and HUBwatch software. One DECagent 90 can manage as many as 16 interconnected hub communities and 64 network modules. All hubs are identified by their unique community string. The DECagent 90 accepts SNMP messages on behalf of its client network modules, sends an appropriate command to the queried client network module, and waits for a response from the client network module. After receiving a response from the client network module, the DECagent 90 sends an SNMP response to the querying NMS. The DECagent 90 has a single IP address. It implements the protocols required for SNMP-based proxy access. System managers using HUBwatch software with the DECagent 90 can manage their network from a PC workstation connected to the hub. They can access and query the network at any level from an individual port to the overall network structure. DECagent 90 Installation and Configuration 1 Introduction (Cont.) Features The DECagent 90 features: • Hot-swap capability • No need for a downline load at powerup • Support of the Serial Line Internet Protocol (SLIP) • Support of the Trivial File Transfer Protocol (TFTP) • The ability to downline load for firmware upgrades using MOP or TFTP • The ability to downline load for firmware upgrades using DECndu Plus software • Can be directly managed through SNMP • Storage of management information base (MIB) settings in battery-backed RAM • Supports out-of-band management (OBM) using SLIP over the setup port • Emergency management capability using an ASCII console • Direct DEChub 90 backplane management support (DECbridge modules are not required for DEChub population and DECrepeater module management) • Error-logging capabilities • SNMP proxy management of DECbridge 90, DECbridge 90FL, DECserver 90L, DECserver 90L+, DECserver 90L++, DECrepeater 90T, DECrepeater 90C, and DECrepeater 90FL • Supports up to 16 communities and up to 64 modules • Provides enterprise-specific traps for population change, module/port status change, and more • Can be configured in a DEChub 90, DEChub 900 MultiSwitch, or as a standalone unit. 2 DECagent 90 Installation and Configuration Front Panel 1 1) 2) Power LED – Lights when the module has power. 2 3 Module OK LED – Lights when the module passes self-test. If the module fails self-test, the Module OK LED remains off. 3) Network OK LED – Shows the status of the network port by an on, off, or flashing state. 4) Network Activity LED – Indicates network traffic level. NOTE: 7 Side view 4 Refer to the LED Summary section for more information about LED operation. 5) Setup port connector – Provides an interface to the DECagent 90 through a terminal or PC. 6) Reset to Factory Defaults switch – Resets the DECagent 90 to the factory default settings. To activate the reset, press the switch before power is enabled and hold it in until diagnostics are completed. 7) Network connector – Connects the DECagent 90 to the ThinWire segment. This feature is not used when the DECagent 90 is installed in a DEChub. 5 6 LKG-8724-93I DECagent 90 Installation and Configuration 3 Back Panel 1) Locking tab – Locks the module when the module is installed into a DEChub. 2) 48-pin connector – Provides network and power connections to the module when the module is installed in a DEChub. 3) Grounding bolt – Provides the grounding connection between the module and the DEChub backplane. 4) Power connector – Receives dc voltage from the power supply. This feature is used only when the module is installed into a DEChub. 5) Label – Lists the part number, serial number, revision level, and agency certifications. 6) Mounting tab – Secures the module to the backplane when the module is installed into a DEChub. 7) Back cover – Used only when the module is a standalone unit. 1 2 3 4 5 7 6 LKG-8725-93I 4 DECagent 90 Installation and Configuration Installing the Module Installing the Module as a Standalone Unit You can place the DECagent 90 on a table, mount it on a wall, or install it in a standard 19-inch rack using a shelf assembly, Digital part number H9544–MS. 1 Connect the Ethernet ThinWire T-connector to the network connector on the side of the module. 2 Connect the cable from the power supply to the 7-pin power connector on the back of the module. 3 Plug the power supply cable into the power supply, then into a wall outlet. 4 With power on, verify that the Power and Module OK LEDs are lit. 5 Connect a terminal cable to the setup port connector on the front of the module. Refer to page 9 for cable types. 6 1 4 2 5 3 6 LKG-8733-93I Press Return a few times to establish a terminal connection. DECagent 90 Installation and Configuration 5 Installing the Module (Cont.) Installing the Module into a DEChub 90 The DECagent 90 hot-swap feature allows you to install the module into the DEChub 90 without turning off power to the hub. Seating the module initiates the powerup sequence. 1 Remove the back cover of the module. If you want to install a standalone unit into a hub, you need to remove the back cover. a. Lift up the latch on the back cover by inserting a small, flat-blade screwdriver into the top mounting hole. b. With the latch up, pull the top of the back cover away, pivoting it around the bottom of the module. 2 LKG-8726-93I Release lever clicks when module is seated. Seat the module into the DEChub 90. a. Place the module’s mounting tab into slot 7 or 8 on the DEChub 90. b. Pivot the module on the mounting tab and align the connectors. c. Firmly push the module onto the backplane connectors until the release lever clicks. d. Press down on the release lever to ensure that it is locked. Mounting tab LKG–8727-93I 6 DECagent 90 Installation and Configuration Installing the Module (Cont.) 3 Verify that the module’s Power LED and the Module OK LED are lit. a. The Power LED lights, and then the module performs a self-test. b. After the module completes the self-test, the Module OK LED lights and remains lit. NOTE: 4 LKG–8728-93I Refer to the Problem Solving Using the LEDs section if the LEDs do not operate as described. Connect the setup port cable. a. Connect a terminal cable to the setup port connector on the front of the module. Refer to page 9 for cable types. b. Press Return a few times to establish a terminal connection. LKG–8729-93I DECagent 90 Installation and Configuration 7 Removing the Module 1 Disconnect the setup port cable. Remove the setup port cable from the setup port connector. LKG–8730-93I 2 Unseat the module from the DEChub 90. Lift release lever a. Lift the release lever located on the top of the DEChub 90 slot. b. Pivot the module back on its bottom mounting tab, and disengage the module from the backplane. Mounting tab LKG–8731-93I 8 DECagent 90 Installation and Configuration Configuring the Module Setup Port Description The setup port allows you to access and set DECagent 90 parameters when the module is initially installed, and provides two methods of using out-of-band management. This section describes how to access the module from the setup port on the DECagent 90. The signals from the DECagent 90 setup port conform to the EIA-232D signaling standard from 600 baud to 19.2k baud. The DECagent 90 provides an autobaud feature which sets the module port speed to the same baud rate as the setup port device. To the user, the port appears as a data terminal equipment (DTE) device. The DECagent 90 allows you to set the IP address by using BOOTP services, or by selecting option 4 in the Agent Installation Menu. All other Agent Installation Menu options can be configured using Hubwatch. Setup Port Cabling The setup port on the DECagent 90 is a DB25 connector that can be connected to a setup port device (a terminal or personal computer), using the following cables and adapters. Cable/Adapter Type1 Connecting Device BC16E-xx/H8575–A Terminal with 6-pin MMJ connector BC22D–xx2 Terminal with 25-pin D-Sub connector H8575–A/BC16E–xx/H8571–J PC with 9-pin D-Sub communications port 1 Refer to the Connector Pin Assignments section for more information. 2 BC22D is a standard 25-pin to 25-pin D-Sub null-modem cable. DECagent 90 Installation and Configuration 9 Configuring the Module (Cont.) Accessing the Setup Port on the Module To access the setup port on the DECagent 90 module, do the following: 1. Connect the setup port device cable to the setup port connector on the DECagent 90. 2. Press Return on the setup port device a few times until the DECagent 90 Agent Installation Menu appears. NOTE: If a password is set, you are required to enter the password to access the Agent Installation Menu. The factory default is no password. Optional Setup Procedures Once the Agent Installation Menu appears, you can configure the module by performing any of the following steps. 1. Select menu option 4, Set Agent IP Address/Gateway, and enter an IP address. If you want to obtain the IP address using BOOTP services, then leave the IP address set to the default of 0.0.0.0. If trap destinations extend beyond the subnet, you must enter a default gateway address. 2. If you need to change the read/write community string from the default value of PUBLIC, select menu option 5, Set Agent Read/Write Community. You can also change the read/write community string by using an SNMP manager, such as HUBwatch. 3. If you want to add trap addresses, select menu option 6, Add/Remove Trap Address. You can also modify the trap addresses by using an SNMP manager such as HUBwatch. If trap destinations extend beyond the subnet, you must enter a default gateway address by selecting menu option 4, Set IP Address/Gateway. NOTE: 10 If a DECagent 90 is configured in a DEChub 90, it discovers other modules in the hub except for a DECserver 90L and a DECserver 90L+. You must add these two module types manually by using an SNMP manager, such as HUBwatch. DECagent 90 Installation and Configuration Configuring the Module (Cont.) Configuring Additional Hubs The DECagent 90 is capable of managing up to 16 communities and up to 64 modules. A community can consist of an 8- or 16-slot DEChub 90, or an arbitrary grouping of standalone modules. The grouping of standalone modules is useful if you are managing more than 16 standalone DECserver 90L modules, for example. Configuring additional communities is accomplished by using an SNMP manager, such as HUBwatch. Affecting Configuration Changes The DECagent 90 provides nonvolatile storage of port name and administrative status parameters for all proxied repeater modules. Therefore, if a repeater is removed from a DEChub and the parameters have changed from their default values, the DECagent 90 saves the parameter status and uses it when the repeater is reinstalled in the same slot. If a module other than a repeater is reinstalled in the slot, the DECagent 90 does not accept this new module, and a conflict message is displayed (both via readable SNMP objects and by the issuing of an SNMP trap). The DECagent 90 maintains the integrity of any manually set status information until the information is changed by the SNMP manager. If you remove the initial repeater status information, the module can be removed from the DEChub. If a new module has replaced that repeater, it would be discovered at that time. If a repeater is removed from the hub, and the port names and administrative status remain at default values, then the repeater will be automatically removed from the configuration on the next poll cycle. The DECserver 90L and early versions of the DECserver 90L+ are not autodiscovered, and you must manually add the module by using an SNMP manager, such as HUBwatch. Because these modules are added manually, you must ensure that they are installed into the correct DEChub and the correct DEChub slot; otherwise they eventually cause conflicts. You can resolve these conflicts by removing the DECserver 90L or DECserver 90L+ and then installing it in its correct location. If you remove a DECserver 90L or a DECserver 90L+ from one hub and install it in another hub, you must manually delete it from its previous location and then add it to its new location by using an SNMP manager, such as HUBwatch. DECagent 90 Installation and Configuration 11 Configuring the Module (Cont.) Two Methods of Using Out-Of-Band Management The DECagent 90 provides you with two methods of using out-of-band management. 12 • By using Agent Installation Menu options 13, 14, and 15, you can manage all devices listed in the Introduction section. Menu option 13 views module information, including module reachability and individual port status. Menu option 14 manages DECrepeater 90 modules. Menu option 15 manages DECbridge 90 modules or DECserver 90L or DECserver 90L+ modules. • By using Agent Installation Menu option 12, you can switch the setup port into SLIP mode. In this mode, the setup port does not access the setup menu options, but instead provides a SLIP connection over which an SNMP manager communicates with the DECagent 90. The physical connection from the DECagent 90 setup port can be a direct line to the network management station by use of a modem, or by use of a serial line to a terminal server that supports SLIP. DECagent 90 Installation and Configuration Configuring the Module (Cont.) DECagent 90 Agent Installation Menu This section shows setup options available to you from the DECagent 90 Agent Installation Menu and describes the menu options. NOTE: The Agent Installation Menu screen displays illustrated in this manual may vary slightly from the actual screen displays on your setup port device. DECagent 90 All Rights Reserved AGENT INSTALLATION MENU [ 1] Reset to Factory Defaults [ 2] Reset with Current Settings [ 3] Show Current Settings [ 4] Set Agent IP Address/Gateway [ 5] Set Agent Read/Write Community [ 6] Add/Remove Trap Address [ 7] Enable/Disable SNMP Sets [ 8] Enable/Disable Downline Load [ 9] Enable/Disable Backplane Management [10] Configure/Perform Downline Load [11] Set Console Password [12] Switch to SLIP Mode [13] Show Community [14] Enable/Disable Repeater Port [15] Connect MOP [16] Start Event Logger [17] Display Error Log Entries [18] Exit Console Enter selection : DECagent 90 Installation and Configuration 13 Configuring the Module (Cont.) [ 1] Reset to Factory Defaults This option resets the module to the factory default settings. Selecting this option clears all the information the DECagent 90 knows about all communities and modules. The factory default state sets the module as a standalone agent with a community of 1. Caution: If you enter y to confirm this selection, the current configuration settings are deleted and your agent is reset with the factory defaults. All configuration settings will be lost. Agent Installation Menu options 4 to 12, and 14, will be reset to the factory default settings. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 1 Return DECagent 90 All Rights Reserved RESET AGENT TO FACTORY DEFAULTS CAUTION: If you enter y to confirm this selection, the current configuration settings are deleted and your agent is reset with the factory defaults. Press y to confirm [n] : y Return Resetting the DECagent 90 to factory defaults... 14 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [ 2] Reset with Current Settings This option resets the module using the current stored parameters. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 2 Return DECagent 90 All Rights Reserved RESET AGENT CAUTION: If you enter y to confirm this selection, the agent is reset. The current configuration settings are not affected. Press y to confirm [n] : y Return Resetting the DECagent 90... DECagent 90 Installation and Configuration 15 Configuring the Module (Cont.) [ 3] Show Current Settings This option shows the module’s current settings. NOTE: If the module is being configured for the first time, note that the configuration will be set to the factory default settings, and some fields will be blank. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 3 Return DECagent 90 All Rights Reserved SHOW CURRENT SETTINGS System Up Time System Name : 2:05:01 : System Contact : System Location : Ethernet Address : 08–00–2B–35–7C–C6 IP Address : 16.20.40.156 Default Gateway : 0.0.0.0 Read/Write Community : test_lab Console Port Speed : 9600 Version Information : HW=D01 ROM=BL05.00 SW=V2.0.0 Press any key for Main Menu ... 16 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [ 4] Set Agent IP Address/Gateway This option prompts you for an IP address and a gateway address. The format for an IP and gateway address is the standard 4-octet dotted decimal notation, where each octet of the address is represented as a decimal value, separated by a decimal point (.). A valid value in each field is 0 to 255 decimal. The factory default of this menu option sets the IP address and the gateway address to 0.0.0.0. NOTE: To remove an IP address or gateway address, enter 0.0.0.0 at the appropriate address prompt. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 4 Return DECagent 90 All Rights Reserved IP ADDRESS CONFIGURATION FORMAT: The standard 4 octet dotted decimal notation in which each octet of the address is represented as a decimal value, separated by ’.’ character. example: 16.20.40.156 WARNING: Setting the IP address to zero will initiate a reset of the agent. Upon restart, the agent will issue a BOOTP request to obtain an IP address. IP address [0.0.0.0] : 16.20.40.156 IP address set! Default Gateway Address [0.0.0.0] : Return Return Press any key for Main Menu... DECagent 90 Installation and Configuration 17 Configuring the Module (Cont.) [ 5] Set Agent Read/Write Community This option prompts you to enter the community name. The format for a community name is a string, consisting of up to 32 printable ASCII characters, that describes the relationship between an SNMP agent and one or more SNMP managers. The string defines the authentication mechanism that is employed to validate the use of the community by the sending SNMP entity. The factory default of this menu option sets the read/write community name to public. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 5 Return DECagent 90 All Rights Reserved SET AGENT READ/WRITE COMMUNITY FORMAT: The SNMP read/write community string must be from 1 to 32 characters in length. R/W community string [public]: test_lab Read/Write Community name changed! Return Press any key for Main Menu... 18 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [ 6] Add/Remove Trap Address This option allows you to add or remove SNMP trap addresses to or from the community trap address table. The maximum number of entries is eight. The format for an SNMP trap address is the standard 4-octet dotted decimal notation, where each octet of the address is represented as a decimal value, separated by a decimal point (.). The factory default of this menu option sets all trap addresses to 0.0.0.0. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 6 Return DECagent 90 All Rights Reserved ADD/REMOVE TRAP ADDRESSES Trap addresses for Community 1 (test_lab): 1. 2. 3. 4. 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 5. 6. 7. 8. 0.0.0.0 0.0.0.0 0.0.0.0 0.0.0.0 [ Note: Set an address to 0.0.0.0 to remove it. ] Return Change which address (1 – 8)> 1 Enter new address [0.0.0.0] > 16.20.80.70 New trap address stored. Return Change which address (1 – 8)> DECagent 90 Installation and Configuration 19 Configuring the Module (Cont.) [ 7] Enable/Disable SNMP Sets This option prompts you to enable or disable SNMP set commands. When SNMP sets are enabled, you can read module information and make changes to modules. When SNMP sets are disabled, you can read module information, but you cannot change module information. The factory default of this menu option sets enable/disable SNMP sets to enable. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 7 Return DECagent 90 All Rights Reserved ENABLE/DISABLE SNMP SETS SNMP SETS is currently enabled. Disable SNMP SETS [n]? SNMP Sets disabled. y Return Press any key for Main Menu... 20 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [ 8] Enable/Disable Downline Load This option prompts you to enable or disable downline loads to the DECagent 90. The factory default of this menu option sets enable/disable downline load to enable. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 8 Return DECagent 90 All Rights Reserved ENABLE/DISABLE DOWNLINE LOAD DOWNLINE LOAD is currently enabled. Disable DOWNLINE LOAD [n]? Downline load disabled. y Return Press any key for Main Menu... DECagent 90 Installation and Configuration 21 Configuring the Module (Cont.) [ 9] Enable/Disable Backplane Management This option allows you to enable or disable network management capabilities from the DEChub 90 backplane. When this option is enabled, the DECagent 90 is capable of discovering all DECrepeater modules, all DECbridge modules, and most DECserver modules that are located in the same backplane as the DECagent 90. NOTE: This option is set to enable when only one DECagent 90 is installed in a hub. If multiple DECagent 90 modules are installed in a hub, you should enable only one, ensuring consistent backplane management on powerup. All other DECagent 90 modules should have this option set to disable. The factory default of this menu option sets enable/disable backplane management to enable. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 9 Return DECagent 90 All Rights Reserved ENABLE/DISABLE BACKPLANE MANAGEMENT BACKPLANE MANAGEMENT is currently enabled. Disable BACKPLANE MANAGEMENT [n]? Backplane Management disabled. y Return Press any key for Main Menu ... 22 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [10] Configure/Perform Downline Load This option allows you to configure or downline load DECagent 90 firmware. The factory default of this menu option sets the host IP address to 0.0.0.0. The following is an example of the dialog associate with this option (user response is in boldface type). Enter selection : 10 Return DECagent 90 All Rights Reserved CONFIGURE TFTP DOWNLINE LOAD You will be prompted for the IP host address and Load filename. You may then initiate a load if desired. HOST IP ADDRESS FORMAT: The standard 4 octet doted decimal notation in which each octet of the address is represented as a decimal value, separated by ’.’ character. example: 16.20.40.156 (The last TFTP load status was: None) Host IP address [0.0.0.0] : Load Filename (1–64 chars) Old: New: filename.ext Return START LOAD NOW [n]? y Return 16.20.40.156 Return Load in Progress ... NOTE: Once the downline load is complete (1 to 2 minutes), press Return a few times to return to the Agent Installation Menu. DECagent 90 Installation and Configuration 23 Configuring the Module (Cont.) [11] Set Console Password This option prompts you to set or remove a password for the console. A password must contain a minimum of 1 character and not exceed a maximum of 15 characters. The password is not echoed on the screen. The DECagent 90 is shipped from the factory without a password. Once a password is entered and saved, it is stored in nonvolatile memory until a new password is selected or until the word delete is entered. Resetting or turning off power to the DECagent 90 does not destroy the password. The factory default of this menu option deletes the password. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 11 Return DECagent 90 All Rights Reserved SET CONSOLE PASSWORD FORMAT: The password may not exceed 15 characters. Only letters [a–z, A–Z] and digits [0–9] are allowed. To remove the password entirely, enter the word ’delete’ at both prompts. Note that the password is not case sensitive. Enter new password > Verify new password > New password saved. Press any key for Main Menu ... 24 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [12] Switch to SLIP Mode This option allows you to use out-of-band management (OBM) using the Serial Line Internet Protocol (SLIP). Once you switch to this mode, you can manage the DECagent 90 using any SNMP-compliant network management station (NMS) that supports a SLIP connection. When you select this option, the screen prompts you to ensure that you want to switch to this mode. Once you switch to SLIP mode, you can return to console mode only by recycling the DECagent power or by resetting the DECagent through network management software, such as HUBwatch. The factory default of this menu option sets the SLIP mode to reset. To switch to SLIP mode, perform the following steps: 1. From the Agent Installation Menu, select option 12, Switch to SLIP Mode, and press Return . 2. At the Set to SLIP mode [n]? prompt, press y and Return . 3. Disconnect the cable from the terminal to the DECagent 90. 4. Connect the cable from the network management station, PC, or modem to the DECagent 90. DECagent 90 Installation and Configuration 25 Configuring the Module (Cont.) [12] Switch to SLIP Mode (Cont.) The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 12 Return DECagent 90 All Rights Reserved SET CONSOLE TO SLIP MODE Caution: Enabling SLIP mode terminates this console session. Console operation may only be reestablished via a reset. Set to SLIP mode [n]? y Return SLIP mode enabled. 26 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [13] Show Community This option allows you to display detailed community information. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 13 DECagent 90 Return All Rights Reserved SHOW COMMUNITY Index ––––– 1 2 3 4 5 6 7 8 Type –––– DEChub 90–8 Standalone DEChub 90–16 DEChub 90–8 Standalone DEChub 90–8 Standalone DEChub 90–8 Community ––––––––– test_lab private1 finance accounting private2 public1 private3 public2 Enter Community Index : DECagent 90 Installation and Configuration 1 Return 27 Configuring the Module (Cont.) [13] Show Community (Cont.) Enter Community Index : 1 DECagent 90 All Rights Reserved Community 1 : test_lab Slot Type Mac/IP Address Reachable Port Status Map 1 2 3 4 5 6 7 8 – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – 1 DECrepeater 90T Yes x x x x x – + + 2 DECrepeater 90T Yes x x x x x – + + 3 DECrepeater 90FL Yes x x x x 4 DECserver 90L+ 08–00–2B–2F–71–3D Yes – – – – – – – – 5 DECrepeater 90C Yes x x x x x – 6 DECserver 90TL 08–00–2B–A3–50–69 7 DECagent 90 08–00–2B–35–7C–C6 Yes 8 DECbridge 90 08–00–2B–1D–DD–0E Yes + + [ (+) Active (–) Inactive (x) Management Disabled (?) Data Unavailable ] Press any key for Main Menu ... 28 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [14] Enable/Disable Repeater Port This option prompts you to enable or disable repeater ports. The factory default of this menu option sets enable/disable repeater port to enable. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 14 Return DECagent 90 All Rights Reserved ENABLE/DISABLE REPEATER PORTS FORMAT: Enter the community number and slot number of the repeater, separated by the ’/’ character. example: 1/6 Or, enter the community name and slot number, separated by the ’/’ character. example: test_lab/6 Repeater community/slot > DECagent 90 Installation and Configuration 1/1 Return 29 Configuring the Module (Cont.) [14] Enable/Disable Repeater Port (Cont.) Repeater community/slot > 1/1 Community 1 (test_lab) Slot 1: DECrepeater 90T Port Admin Status ––––––––––––––––––––– 1 disabled 2 enabled 3 enabled 4 enabled 5 enabled 6 enabled 7 enabled 8 enabled Toggle which port > 3 Repeater port 3 has been enabled. Press any key for Main Menu ... 30 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [15] Connect MOP This option prompts you to connect to a remote device when using the MOP protocol. By establishing a remote console session, you can manage remote devices, such as servers and bridges, or manage a DECrepeater via a DECbridge. You can specify the device by either its network address or its community/slot number. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : DECagent 90 15 Return All Rights Reserved CONNECT MOP FORMAT: The standard 6 octet dashed hexadecimal notation in which each hex octet is separated by the ’–’ character. example: 08–00–2b–12–34–56 Or, enter the community number and slot number, separated by the ’/’ character. example: 1/6 Or, enter the community name and slot number, separated by the ’/’ character. example: test_lab/6 Connect to : 2/6 DECagent 90 Installation and Configuration Return 31 Configuring the Module (Cont.) [15] Connect MOP (Cont.) Connect to : 2/6 Attempting connection to: 08–00–2B–1D–DD–0E Press ^D to end MOP session. DECbridge 90 V1.14 08–00–2B–1D–DD–0E 1991 Digital Equipment Corp FPROM V3.1 1991,93 Digital Equip Corp 5–APR–93 DECbridge> SHOW BRIDGE DECbridge 90 V1.14 08–00–2B–1D–DD–0E 1991 Digital Equipment Corp FPROM V3.1 1991,93 Digital Equip Corp 5–APR–93 Bridge states: Console owner: 08–00–2B–35–7C–C6 Uptime: 92,912.88 seconds Bridge state: 17 Work group size: 2 Hub mgmt enable: 1 Spanning tree enable: 1 Flash ROM erasures: 4 Address lifetime: 455*2 sec. Event counters: Sys buffer unavail. errors: 0 WG size exceeded errors: 0 Spanning tree parameters: Bridge id: FF–FF–08–00–2B–1D–DD–0E Root port: 1 Designated_root: 00–80–08–00–2B–03–4E–69 Root path cost: 20 Current Forward delay: 15, Hello interval: 1, Listen time: 15 Def. Forward delay: 15, Hello interval: 1, Listen time: 15 Topology change flag: 0 Topology change timer: 30 Bad hello limit: 15 Bad hello reset interval: 5 Epoch_mode: 1Epoch1 who: 00–00–00–00–00–00 Mode changes: 1 Epoch 1 poll time: 18 seconds Epoch 1 response time: 15 seconds DECbridge> Ctrl + D Remote MOP session disconnected! Press any key to return to local console... 32 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [16] Start Event Logger This option prompts you to start the event logger. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 16 Return DECagent 90 All Rights Reserved START EVENT LOGGER The Event Logger reports changes in module population and module status. Press any key to start event log [^C to abort] ... Starting Event Logger Press ^C to abort at any time 0:04:45 Community 1 (test_lab) Slot 3 Removed 0:05:05 Community 1 (test_lab) Slot 3 DECrepeater 90T Inserted 0:05:25 Community 1 (test_lab) Slot 1 DECrepeater 90T Conflict Conflict: Discovered type = Empty DECagent 90 Installation and Configuration 33 Configuring the Module (Cont.) [17] Display Error Log Entries This option prompts you to display error log entries. The eight most recent events are stored in the error log table and are displayed using this option. The types of events that can be logged include software fatal errors, traps, processor exceptions, factory resets, and software updates. The following is an example of the dialog associated with this option (user response is in boldface type). Enter selection : 17 Return DECagent 90 All Rights Reserved ERROR LOG DISPLAY (Most Recent First) User requested reset–to–factory settings. Reset count: 11, Timestamp: 0 0:17:21 Fatal Trap, Line: 270, File: db_dynamic.c Reset count: 10, Timestamp: 0 2:18:34 Bus/Address Error Trap, PC: 014806, SR: 2600, Address: 014879 Reset count: 7, Timestamp: 0 11:17:13 User requested reset–to–factory settings. Reset count: 3, Timestamp: 0 18:33:09 Front panel reset–to–factory settings. Reset count: 1, Timestamp: 0 23:28:00 Press any key for Main Menu ... 34 DECagent 90 Installation and Configuration Configuring the Module (Cont.) [18] Exit Console This option allows you to exit console mode. If a console password is set, you will need it to reestablish a console session. If a password is not set, this option does not ask you to enter a password. Once the Ending console session... message is displayed, press Return a few times. Either the Agent Installation Menu appears if a password is not set, or the Enter password > message appears if a password is set. The following is an example of the dialog associated with this selection (user response is in boldface type). Enter selection : Return 18 DECagent 90 All Rights Reserved EXIT CONSOLE Press y to confirm [n] : y Return Ending console session... DECagent 90 Installation and Configuration 35 LED Summary The module LEDs provide dynamic indications of the status of the module. The LEDs can be in various states (on, off, or flashing). Table 1 shows the static states that are possible for each of the module LEDs. Table 1: Module LEDs 36 LED Name Off On Flashing Power No power to module. Module receiving power. Faulty power connection, or insufficient power. Module OK Self-test failed. Module passed self-test. Broken state. Network OK No network connection Connected to network. Broken state. Network Activity No network activity. Indicates the level of activity on the network. Indicates the level of activity on the network. No network Network OK activity. and Network Activity N/A The DECagent 90 IP address is not set. DECagent 90 Installation and Configuration Problem Solving Using the LEDs Table 2 lists the typical states of the LEDs for various error conditions that can occur during initial installation of the device, along with probable causes and corrective actions to take. Initial Powerup When power to the the module is initially turned on, the following events occur: 1. The Power LED lights and remains lit. All other LEDs light briefly and then turn off. This verifies that the individual LEDs are operational (defective LEDs do not light). 2. After the successful completion of self-test, the Module OK LED lights and remains lit. 3. The remaining LEDs (Network OK and Network Activity) now indicate their operational status, as described in Table 2. Table 2: Problem Solving Using the LEDs Symptom Probable Cause Power LED is off. The module is not receiving +5Vdc. Corrective Action Check the power LED on the DEChub 90. If power LED is lit, reseat or remove the module. Inspect the module’s 48-pin connector for bent, broken, or dirty pins. If the module is in a standalone configuration, check all power supply connections. If the problem persists, replace the module. DECagent 90 Installation and Configuration 37 Problem Solving Using the LEDs (Cont.) Table 2: Problem Solving Using the LEDs (Continued) Symptom Probable Cause Power LED is flashing. The module connec- Reseat the module. tion is faulty. Faulty DEChub slot connection. Reinstall the module into another slot. DEChub 90 power supply is faulty. Replace the power supply. Standalone power supply is faulty. Replace the power supply. DECagent 90 is faulty. Replace the module. Module OK LED is off. Self-test is in progress. 38 Corrective Action Wait for self-test to complete. Self-test failed. If the LED does not light, remove the module and reinsert it to repeat the self-test. If self-test fails again, replace the module. Module OK LED is flashing. FLASH firmware image is bad. Downline load new FLASH firmware image. Network OK LED and Network Activity LED alternately flash. The DECagent 90 IP Refer to Configuring the Module address is not set. section of this manual and set agent IP address. DECagent 90 Installation and Configuration Connector Pin Assignments Setup Port (DB25) Connector The following illustration shows the setup port connector and its pin assignments: Pin Assignment Pin Assignment 1 2 3 4 5 6 7 8 9 10 11 12 13 Protective Ground Transmit Data Receive Data Request to Send (RTS) Clear to Send (CTS) Data Set Ready (DSR) Signal Ground (GND) Carrier Detect (CD) Unused Unused Unused Unused Unused 14 15 16 17 18 19 20 21 22 23 24 25 Unused Unused Unused Unused Unused Unused Data Terminal Ready (DTR) Unused Ring Indicator (RI) Unused Unused Unused 14 1 25 13 RS-232 DB25 connector LKG-8732-93I BC16E Cable The following illustration shows the BC16E cable and its pin assignments. 6 MMP 1 2 3 4 5 6 6 MMP 1 2 3 4 5 6 LKG-4718--91I DECagent 90 Installation and Configuration 39 Connector Pin Assignments (Cont.) H8571–J Connector The following illustration shows a 9-pin D-Sub to 6-pin MMJ connector and its pin assignments: 9 D–Sub(F) 6 MMJ 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 DCD SD RD DTR GND DSR RTS CTS RI LKG-5342-91I H8575–A Connector The following illustration shows a 25-pin D-Sub to 6-pin MMJ connector and its pin assignments: 25 D–Sub(F) 6 MMJ DTR TX+ TX– RX– RX+ DSR 1 2 3 4 5 6 1 2 3 4 5 6 7 8 20 H8575-A * Note: EOS/ESD protection devices are not shown on diagram LKG–8793–93I 40 DECagent 90 Installation and Configuration Accessing MIBs and RFCs This section describes how to access Digital’s private Management Information Base (MIB) and Request For Comments (RFCs). Public MIBs can be accessed over the Internet network using any of the following methods: • Electronic mail • ftpmail • Anonymous ftp You can use these methods to access up-to-date MIBs, as described in the following sections. Using Electronic Mail The DDN Network Information Center (NIC) of SRI International provides automated access to NIC documents and information through electronic mail. This is especially useful for people who do not have access to the NIC from a direct Internet link, such as BITNET, CSNET, or UUCP sites. To use the mail service, follow these instructions: 1. Send a mail message to SERVICE@NIC.DDN.MIL. 2. In the SUBJECT field, request the type of service that you want, followed by any needed arguments. Normally the message body is ignored, but if the SUBJECT field is empty, the first line of the message body is taken as the request. The example at the end of the Using ftpmail section lists some of the services available. Requests are processed automatically once a day. Large files are broken down into separate messages. However, a few files are too large to be mailed. DECagent 90 Installation and Configuratioin 41 Accessing MIBs and RFCs Using ftpmail Digital offers Internet ftpmail access to private MIB information, in ASCII text form, at GATEKEEPER.DEC.COM, with up-to-date documents stored in the directory /private/mib. Check the INDEX file and the README file for the current contents. To use ftpmail, follow these instructions: 1. Send a mail message to ftpmail@gatekeeper.dec.com. 2. Ignore the subject line. 3. Include the word “connect” in the first line of the body. 4. Include get commands for each document required, for example: get /private/mib/README Requests are acknowledged, then queued and processed every 30 minutes. Because of the number of requests, it may take a day or two before you receive a reply. NOTE For more timely access, consider using anonymous ftp (refer to the Using Anonymous ftp section). 42 DECagent 90 Installation and Configuration Accessing MIBs and RFCs The following are example SUBJECT lines to obtain DDN NIC documents: HELP RFC 822 RFC INDEX RFC 1119.PS FYI 1 IETF 1IETF–DESCRIPTION.TXT INTERNET–DRAFTS 1ID–ABSTRACTS.TXT NETINFO DOMAIN–TEMPLATE.TXT SEND RFC: RFC–BY–AUTHOR.TXT SEND IETF/1WG–SUMMARY.TXT SEND INTERNET–DRAFTS/DRAFT–IETF–NETDATA–NETDATA–00.TXT HOST DIIS DECagent 90 Installation and Configuratioin 43 Accessing MIBs and RFCs Using Anonymous ftp You can obtain RFCs and up-to-date MIBs from Digital using anonymous ftp. Digital offers Internet anonymous ftp access to private MIB information, in ASCII text form, at GATEKEEPER.DEC.COM, with up-to-date documents stored in the directory /private/mib. Check the INDEX file and the README file for the current contents. To use anonymous ftp to copy files, follow these instructions: NOTE User input is case sensitive; you must type it as shown. 1. Use the Internet application ftp to connect to gatekeeper.dec.com. The Internet address is 16.1.0.2. 2. Log in as user anonymous. 3. Use your electronic mail address as the password. 4. Use the cd command to get to the directory /private/mib. 5. Use the ascii command to specify that you are retrieving ASCII text files. 6. Use the get command to get the file, or files, that you require. 7. Use the quit command to log out when you are finished. 44 DECagent 90 Installation and Configuration Accessing MIBs and RFCs The following example shows how to copy the README file from the repository: NOTE In the following example, user input is shown in bold text. % ftp gatekeeper.dec.com Connected to gatekeeper.dec.com 220 GATEKEEPER.DEC.COM FTP Service Process Name: anonymous 331 ANONYMOUS user ok, send real ident as password. Password: milano@netman.stateu.edu 230 User ANONYMOUS logged in at Tue 10-Aug-1993 10:24-EST, job 54. ftp> cd /private/mib. 331 Default name accepted. Send password to connect to it. ftp> ascii 220 Type A ok. ftp> get README 200 Port 19.54 at host nnn.nn.nn.nn accepted. 150 ASCII retrieve of /private/mib/README started. 226 Transfer completed. 40239 (8) bytes transferred. 40239 bytes received in 23.65 seconds (5.8 Kbytes/s) ftp> quit % DECagent 90 Installation and Configuratioin 45 Product Specifications Table 3 lists the DECagent 90 physical, environmental, and certification specifications. Table 4 lists the DECagent 90 acoustical specifications. Table 3: Operating Specifications DECagent 90 As a Standalone Unit Height 27.3 cm (10.8 in) 27.3 cm (10.8 in) Width 3.2 cm (1.2 in) 3.2 cm (1.2 in) Depth 11.2 cm (4.4 in) 13.7 cm (5.4 in) Weight 0.68 kg (1.5 lb) 0.77 kg (1.7 lb) Operating Temperature1 5° C to 50° C (41° F to 122° F) 5° C to 50° C (41° F to 122° F) Relative Humidity 10% to 95% noncondensing 10% to 95% noncondensing Altitude Sea level to 4900 m (16,000 ft) Sea level to 4900 m (16,000 ft) Power 7W @+5Vdc, 2W@ +12Vdc 7W @+5Vdc, 2W@ +12Vdc Connectors DB25 DB25 CSA, FCC,TÜV, UL, VCCI, VDE CSA, FCC,TÜV, UL, VCCI, VDE Parameter Physical Operating Environment Certification 1 For sites above 4900 m (16,000 ft), decrease the operating temperature specification by 1.8° C for each 1000 m or 3.2° F for each 3200 ft. 46 DECagent 90 Installation and Configuration Product Specifications (cont.) Table 4: Acoustical Specifications Parameter DECagent 90 As a Standalone Unit Acoustics: Preliminary declared values per ISO 9296 and ISO 7779 No acoustic noise No acoustic noise Schallemissionswerte: Vorläuge Werteangaben nach ISO 9296 und ISO 7779/DIN EN27779 keine meßbaren Schallemissionen keine meßbaren Schallemissionen DECagent 90 Installation and Configuration 47 Associated Documents 48 DEChub 90 Owner’s Manual EK–DEHUB–OM Provides information for installing, configuring, and troubleshooting the DEChub 90. DEChub 900 MultiSwitch Owner’s Manual EK–DH2MS–OM Provides information for installing, configuring, and troubleshooting the DEChub 900. HUBwatch Installation and Configuration AA–Q0FXA–TE Provides information for installing HUBwatch software on a workstation or PC and managing the DEChub 90 and the DEChub 900. HUBwatch Use AA–PW4BB–TE Provides network management, DEChub module management, and DEChub functionality information. HUBwatch for Windows V1.1 User Information AA–Q1VVA–TE Provides network management, DEChub module management, and DEChub functionality information in a windows environment. Using DECndu Plus (MS–DOS) AV–PYVVA–TE Provides instructions to upgrade the firmware in an MS–DOS environment of selected network devices using Digital’s Network Device Upgrade (DECndu) Plus utility. Using DECndu Plus (ULTRIX RISC) AV–PYVTA–TE Provides instructions to upgrade the firmware in an ULTRIX RISC environment of selected network devices using Digital’s Network Device Upgrade (DECndu) Plus utility. Using DECndu Plus (OpenVMS VAX) AV–PYVRA–TE Provides instructions to upgrade the firmware in an OpenVMS VAX environment of selected network devices using Digital’s Network Device Upgrade (DECndu) Plus utility. DECagent 90 Installation and Configuration HOW TO ORDER ADDITIONAL DOCUMENTATION DIRECT TELEPHONE ORDERS In Continental USA call 1-800-DIGITAL (1-800–344-4825) In Canada call 1–800–267–6215 In New Hampshire, Alaska or Hawaii call 1–603–884–6660 ELECTRONIC ORDERS (U.S. ONLY) Dial 1-800-dec-demo with any VT100 or VT200 compatible terminal and a 1200 baud modem. If you need assistance, call 1-800-DIGITAL (1-800-344-4825) DIRECT MAIL ORDERS (U.S. and Puerto Rico*) DIGITAL EQUIPMENT CORPORATION P.O. Box CS2008 Nashua, New Hampshire 03061 DIRECT MAIL ORDERS (Canada) DIGITAL EQUIPMENT OF CANADA LTD. 940 Belfast Road Ottawa, Ontario, Canada K1G 4C2 Attn: A&SG Business Manager INTERNATIONAL DIGITAL EQUIPMENT CORPORATION A&SG Business Manager c/o Digital’s local subsidiary or approved distributor Internal orders should be placed through Publishing and Circulation Services (P&CS), Digital Equipment Corporation, 444 Whitney Street, NRO2, Northboro, Massachusetts 01532-2597 *Any prepaid order from Puerto Rico must be placed with the Local Digital Subsidiary: 809–754–7575 DECagent 90 Installation and Configuration EK-DENMA-IN. A01 Please return this card. Your comments and suggestions will help us improve the quality and usefulness of our documentation. Did you use the manual as a reference or as a step-by-step procedure to install the device? _________________________________________________________________ Were the instructions easy to follow? _________________________________________ Were the instructions complete? ______________________________________________ Were they in the proper sequence? ___________________________________________ Which chapters or sections were most helpful?__________________________________ Did you use the appendixes? _____ Which ones? ________________________________ Were the illustrations helpful? _____ All?_____ Some?_____ Which ones?____________ Were some illustrations unnecessary?_____ Which ones?__________________________ Do you think the manual needs more illustrations?_____ Please give an example._______ Thank you. 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