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EK-V3100-CG-1
May 1990
38 pages
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Document:
VAXserver 3100/MicroVAX 3100 System Conversion Guide
Order Number:
EK-V3100-CG
Revision:
1
Pages:
38
Original Filename:
OCR Text
VAXserver 3100/MicroVAX 3100 System Conversion Guide Order Number EK-V3100-CG-001 Digital Equipment Corporation First Edition, May 1990 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document. The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license. No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U. S. Government is subject to restrictions as set forth in subparagraph ( c ) ( 1 ) ( ii ) of the Rights in Technical Data and Computer Software clause at DFARS 252.227–7013. Copyright © Digital Equipment Corporation 1990 All Rights Reserved. Printed in U.S.A. FCC NOTICE: The equipment described in this manual generates, uses, and may emit radio frequency energy. The equipment has been type tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such radio frequency interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference, in which case the user at his own expense may be required to take measures to correct the interference. The following are trademarks of Digital Equipment Corporation: DEC DEC/CMS DEC/MMS DECnet DECsystem–10 DECSYSTEM–20 DECUS DECwriter DIBOL EduSystem IAS MASSBUS PDP PDT RSTS RSX UNIBUS VAX VAXcluster VMS VT This document was prepared and published by Educational Services Development and Publishing, Digital Equipment Corporation. Contents About This Manual 1 Converting the VAXserver 3100, Model 10 System 1.1 1.2 2 v Preparing the System for Conversion . . . . . . . . . . . . . . . . . . . Converting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1–1 Converting the VAXserver 3100, Model 20 System 2.1 2.2 Preparing the System for Conversion . . . . . . . . . . . . . . . . . . . Converting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 2–1 A Module Return Procedure and Forms A.1 A.2 A.3 Return Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1 Digital Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2 CAS District Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–11 Figures 1–1 1–2 1–3 1–4 1–5 1–6 1–7 1–8 1–9 1–10 System Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 SCSI Port Connector Removal . . . . . . . . . . . . . . . . . . . . . . . . 1–3 DC Power Harness Plug . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 System Module Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 Drive Mounting Shelf Removal . . . . . . . . . . . . . . . . . . . . . . . 1–5 DSH32-B Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Memory Expansion Module Removal . . . . . . . . . . . . . . . . . . . 1–7 System Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 Ethernet ID ROM Location . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9 PTT and PCL Label Location . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 iii iv Contents 2–1 2–2 2–3 2–4 2–5 2–6 2–7 2–8 2–9 2–10 2–11 System Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 SCSI Bus Cable and DC Power Harness Plug . . . . . . . . . . . . 2–3 Upper Drive Mounting Shelf Removal . . . . . . . . . . . . . . . . . . 2–4 SCSI Port Connector Removal . . . . . . . . . . . . . . . . . . . . . . . . 2–5 System and DSH32-B Module Cable . . . . . . . . . . . . . . . . . . . 2–5 Lower Drive Mounting Shelf Removal . . . . . . . . . . . . . . . . . . 2–6 DSH32-B Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7 Memory Expansion Module Removal . . . . . . . . . . . . . . . . . . . 2–8 System Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9 Location of Ethernet ID ROM . . . . . . . . . . . . . . . . . . . . . . . . 2–10 PTT and PCL Label Location . . . . . . . . . . . . . . . . . . . . . . . . . 2–11 About This Manual This conversion guide describes how to install the conversion kit on either the VAXserver 3100 model 10 or model 20 system. Conversion Kit Contents The following table lists the contents and part numbers of the conversion kit 310XR-AC, and 310XR-AE. Part Number 310XR Contents AC AE QL-001AP-BM VMS 1-5 User’s License 1 - QL-D04AP-AA DECnet-VAX End Node License 1 - QL-VEYAP-BC ULTRIX-32 2 User Upgrade - 1 QL-VEYAP-BE ULTRIX-32 8 User Upgrade - 1 QL-716AP-AA DECnet-ULTRIX-32 License - 1 54-18856-01 Time Share CPU Module 1 1 EK-V3100-CG-001 System Conversion Guide 1 1 36-31684-01 Label, PTT, Model 10 1 1 36-31381-01 Label, PTT, Model 20 1 1 36-15946-01 Product Conversion Label 1 1 36-26123-xx Return Labels 1 1 74-37642-07 Medallion, MicroVAX 3100 1 1 9907976-09 CPU Box 1 1 9907952-01 External Box 1 1 9907092-04 Anti-static bag 1 1 The Return Labels are for conversion kits being installed in the U.S. only v vi About This Manual Customer Responsibilities The customer should not install this conversion kit unless they are a qualified self-maintenance customer. Only qualified maintenance personnel should perform the installation procedure. Call the Digital Customer Services office to schedule a system conversion. It is the customer’s responsibility to perform a software backup before the Digital Customer Services representative arrives at the site. When a conversion is complete, return the old system module to Digital for credit. Appendix A contains forms that need to be completed by the Customer Services representative and signed by the representative as well as by the customer. Digital Customer Services Responsibilities To save time, the Digital Customer Services representative should contact the customer and make arrangements to have the customer’s software backed up before arrival on site. Software installation, conversion and testing are not described in the hardware conversion procedure, but such tasks are part of the overall system conversion. The customer should contact a Digital sales representative to transfer an existing software product services contract to the MicroVAX/VAXserver Systems group. After the representative installs the conversion kit, they are to complete the following forms and then remove them from this document by tearing them along the perforated line. The following forms are in Appendix A. • Customer Services Worksheet • Installation Receipt–Customer Copy • Installation Receipt–Customer Services Copy • Return Material Worksheet The Digital Customer Services representative should give the customer the signed Installation Receipt - Customer Copy. They should include the signed Customer Services Copy with the system module that is being returned to Digital to ensure that the customer receives credit. A self-adhesive mailing label is contained within this kit. Peel off the label and attach it to the package containing the system module to be returned. About This Manual vii Convention The following convention was used in this document. Convention Meaning NOTE Provides general information. CAUTION Provides information to prevent damage to equipment or software. Read carefully. Related Document MicroVAX 3100 and VAXserver 3100 Maintenance Guide, part number EK-A0372-MG. 1 Converting the VAXserver 3100, Model 10 System This chapter describes how to convert the VAXserver 3100, model 10 system to a MicroVAX 3100, model 10 timesharing system. 1.1 Preparing the System for Conversion To prepare the system for conversion: Unpacking the Contents When unpacking the contents from the conversion kit, keep the packing material so that you may use it when packaging and returning the old module to Digital for proper credit (if applicable). 1.2 Converting the System To convert the system, perform the procedures in the following sections: Shut Down the System 1. Shut down the operating system software and halt the system. 2. Turn off the power to the system box and any expansion boxes. Open the System Box CAUTION Make sure you are wearing an antistatic wrist strap connected to a grounded antistatic workstation or an antistatic mat before you handle the system field replaceable units (FRUs). 1. Disconnect all cables and loopbacks that are connected to the system unit and place any expansion boxes off to the side and away from the system unit. 1–1 1–2 Converting the VAXserver 3100, Model 10 System 2. Loosen the two screws on the rear bezel of the system box (Figure 1–1). Cover Screw Locations MLO-003278 MA-0458-90.DG Figure 1–1 System Cover Removal 3. Slide the top cover forward and up off the system box. Remove the Drive Mounting Shelf 1. Remove the SCSI "B" external port connector from the rear panel by removing the two mounting screws on the rear of the system unit (Figure 1–2). Converting the VAXserver 3100, Model 10 System 1–3 ASYNC PORT SYNC PO RT E X TE RNA L S CS I P O RT 2 S CRE W S O N/O FF S W ITCH THICKWIRE PORT THINWIRE PORT TERM INA L L INE S M O DE M P O RT MA-0453-90.DG Figure 1–2 SCSI Port Connector Removal 2. Disconnect the dc power harness plug from J1 on the H7821 power supply (Figure 1–3). J1 Unused Distribution Board Power Supply SCSI-A DSH32-B System Module RZ2X Unused SCSI-B To FDI Board for RX23 Option TZ30, RX23 or RZ2X Additional Power Connector for RX23 Drive Drive Mounting Shelf MLO-003373 MA-0465-90.DG Figure 1–3 DC Power Harness Plug 1–4 Converting the VAXserver 3100, Model 10 System 3. Disconnect the system module cable from the distribution module (Figure 1–4). 4. Disconnect the DSH32-B module cable (if applicable) from the distribution module (Figure 1–4). SCSI-B Cable DSH32-B Communications Module Cable Captive Screws SCSI-A Cable System Module Cable MLO-003286 MA-0467-90.DG Figure 1–4 System Module Cable 5. On the drive mounting shelf, loosen the four captive screws on the top, and the three panhead screws located on the right-hand side of the shelf (Figure 1–5). Converting the VAXserver 3100, Model 10 System 1–5 C aptive Screw s (2) Captive Screws (2) Panhead Screws (3 Loosened) MLO-003279 MA-0456-90.DG Figure 1–5 Drive Mounting Shelf Removal 6. Slide the drive mounting shelf forward, then lift the shelf from the system unit and gently set it aside. 1–6 Converting the VAXserver 3100, Model 10 System Remove the DSH32-B Module (if applicable) NOTE The DSH32-B module is an optional module and may not be installed in all systems. Release the DSH32-B module (if applicable) from the four standoffs and carefully separate this module from the system unit module (Figure 1–6). DSH32-B Communications Module Cable DSH32-B Communications Module MLO-003280 MA-0468-90.DG Figure 1–6 DSH32-B Module Removal Converting the VAXserver 3100, Model 10 System 1–7 Remove the Memory Expansion Module (if applicable) NOTE The memory expansion module is an optional module and may not be installed in all systems. Release the memory expansion module (if applicable) from the standoffs and separate this module from the system unit module (Figure 1–7). Memory Module MLO-003281 MA-0469-90.DG Figure 1–7 Memory Expansion Module Removal Remove the System Module 1. Disconnect the power cable and battery cable from the system module (Figure 1–8). NOTE Press the release tab on the power cable connector to disconnect it from the system module. 2. Remove the eight panhead screws from the system module (Figure 1–8). 1–8 Converting the VAXserver 3100, Model 10 System Ground Tabs Power Cable Panhead Screws (5) Locating Standoff Battery Cable Panhead Screws (3) Locating Standoff MLO-003282 MA-0639-90.DG Figure 1–8 System Module Removal 3. Remove the system module by carefully popping the two front corners off of the two locating standoffs. Place the system module on the antistatic mat. 4. Exchange the Ethernet ID ROM from the system module that you removed with the Ethernet ID ROM on the new system module. Verify the correct position of pin 1 (notched position) on the ROM (Figure 1–9). Converting the VAXserver 3100, Model 10 System 1–9 Ethernet ID ROM MLO-002944 MA-0645-90.DG Figure 1–9 Ethernet ID ROM Location Installing the New System Module 1. Remove the system module cable and install it on the new system module. 2. Verify that the jumper configuration of the new system module matches the jumper configuration of the system module just removed. 3. Replace the new system module (54-18856-01) by installing the connector end first through the openings in the rear of the system box. Push the module back to load the connector ground tabs and then snap the module onto both locating standoffs. All screw holes will then be aligned. 4. Reinstall the eight panhead system module screws. 5. Reverse the steps in the previous sections to reassemble the system unit but do not reinstall the system unit cover at this time. Changing the Medallion 1. Place the top cover assembly upside down on a smooth, clean surface. 2. Use a small flathead screwdriver to carefully pop off the medallion. 3. Using the new MicroVAX 3100 medallion, peel back the label from the back and adhere the medallion to the model 10 bezel. 1–10 Converting the VAXserver 3100, Model 10 System Reinstalling the Cover Reinstall the top cover assembly onto the system unit. Installing the PTT Label Locate the PTT label (36-31684-02) on the rear bezel of the system unit. Place the PTT label (36-31684-01) over the old label (Figure 1–10). PTT LABEL 36-31684-01 PCL 36-15946-01 MA-0454-90.DG Figure 1–10 PTT and PCL Label Location Installing the PCL Label Place the product conversion label (PCL) (36-15946-01) on the bottom right-hand corner of the rear bezel below the On/Off power switch (Figure 1–10). Completing the Conversion 1. Use the following table to cross reference the server system model number to the appropriate multiuser number and record this multiuser model number on the product conversion label. Server Multiuser DU-31ASB-xx 310XR-AE (ULTRIX) DV-31ASB-xx 310XR-AC (VMS) Converting the VAXserver 3100, Model 10 System 1–11 NOTE The 310XR-AC or 310XR-AE part number is to be written on the product conversion label. Use this number along with all installed option numbers to calculate Service pricing. 2. Fill out the forms in Appendix A and return the module. 2 Converting the VAXserver 3100, Model 20 System This chapter describes how to convert the VAXserver 3100, model 20 system to a MicroVAX 3100, model 20 timesharing system. 2.1 Preparing the System for Conversion To prepare the system for conversion: Unpacking the Contents When unpacking the contents of the conversion kit, keep the packing material so that you may use it when packaging and returning the old module to Digital for proper credit (if applicable). 2.2 Converting the System To convert the system, perform the procedures in the following sections: Shut Down the System 1. Shut down the operating system software and halt the system. 2. Turn the power off to the system box and any expansion boxes. Open the System Box CAUTION Make sure you are wearing an antistatic wrist strap connected to a grounded antistatic workstation or an antistatic mat before you handle the system field replaceable units (FRUs). 1. Disconnect all cables and loopbacks that are connected to the system unit and place any expansion boxes off to the side and away from the system unit. 2–1 2–2 Converting the VAXserver 3100, Model 20 System 2. Loosen the two screws on the rear bezel of the system box (Figure 2–1). Cover Screw Locations MLO-002946 MA-0457-90.DG Figure 2–1 System Cover Removal 3. Slide the top cover forward and up off the system box. Remove the Upper Drive Mounting Shelf 1. Disconnect the SCSI bus cables from the drives on the upper drive mounting shelf. NOTE Make note of which cables are connected to which drives when disconnecting them. Write down the type of drive and its position on a piece of tape and wrap the tape around the connector before disconnecting it. This will help you when reinstalling the drives. 2. Disconnect the power harness plugs from connectors J1 and J2 of the H7822 power supply (Figure 2–2). Converting the VAXserver 3100, Model 20 System 2–3 Distribution Board SCSI-B SCSI-A Adapter (TZ30 Only) SCSI-B Connector J2 J1 Power Supply RX23 or RZ2X TZ30 Tape Drive, RZ2X Disk Drive, or RX23 Diskette Drive RZ 2X Disk Drive RZ 2X Disk Drive Lower Drive M o u n tin g Sh e lf Upper Drive M o u n tin g Sh e lf RZ 2X Disk Drive Upper Dri ve S hel f P ower Lower Dri ve S hel f P ower Data MLO-002960 MA-0466-90.DG Figure 2–2 SCSI Bus Cable and DC Power Harness Plug 2–4 Converting the VAXserver 3100, Model 20 System 3. Unscrew the four captive screws on the upper drive mounting shelf (Figure 2–3). J1 J2 Captive Screws (2) Upper Drive Mounting Shelf Captive Screws (2) MLO-002957 MA-0461-90.DG Figure 2–3 Upper Drive Mounting Shelf Removal 4. Lift the upper drive mounting shelf from the system unit and gently set it aside. Remove the Lower Drive Mounting Shelf 1. Remove the SCSI "B" external port connector from the rear panel by removing the two mounting screws on the rear of the system unit (Figure 2–4). Converting the VAXserver 3100, Model 20 System 2–5 ASYNC PORT SY N C POR T S EXTERNAL SCSI PORT 2 SCREWS ON/OFF SWITCH THICKWIRE PORT THINWIRE PORT TE R MI N A L LI N E S MO D E M PORT MA-0455-90.DG Figure 2–4 SCSI Port Connector Removal 2. Disconnect the system module cable from the distribution module (Figure 2–5). 3. Disconnect the DSH32-B module cable (if applicable) from the distribution module (Figure 2–5). SCSI-B Cable DSH32-B Communications Module Cable Captive Screws SCSI-A Cable System Module Cable MLO-003285 MA-0640-90.DG Figure 2–5 System and DSH32-B Module Cable 2–6 Converting the VAXserver 3100, Model 20 System 4. On the lower drive mounting shelf, loosen the four captive screws on the top, and the three panhead screws located on the right-hand side of the shelf (Figure 2–6). Captive Screw (1) Captive Screws (3) Lower Drive Mounting Shelf Panhead Screws (3 Loosened) MLO-002956 MA-0462-90.DG Figure 2–6 Lower Drive Mounting Shelf Removal 5. Slide the lower drive mounting shelf forward, then lift the shelf from the system unit and gently set it aside. Converting the VAXserver 3100, Model 20 System 2–7 Remove the DSH32-B Module (if applicable) NOTE The DSH32-B module is an optional module and may not be installed in all systems. Release the DSH32-B module (if applicable) from the standoffs and carefully separate this module from the system unit module (Figure 2–7). DSH32-B Communications Module Cable DSH32-B Communications Module MLO-002955 MA-0641-90.DG Figure 2–7 DSH32-B Module Removal 2–8 Converting the VAXserver 3100, Model 20 System Remove the Memory Expansion Module (if applicable) NOTE The memory expansion module is an optional module and may not be installed in all systems. Release the memory expansion module (if applicable) from the standoffs and separate this module from the system unit module (Figure 2–8). Memory Module MLO-002953 MA-0642-90.DG Figure 2–8 Memory Expansion Module Removal Converting the VAXserver 3100, Model 20 System 2–9 Remove the System Module 1. Disconnect the power cable and battery cable from the system module (Figure 2–9). NOTE Press the release tab on the power cable connector to disconnect it from the system module. 2. Remove the eight panhead screws from the system module (Figure 2–9). Ground Tabs Power Cable Panhead Screws (5) Locating Standoff Battery Cable Panhead Screws (3) Locating Standoff MLO-002951 MA-0643-90.DG Figure 2–9 System Module Removal 3. Remove the system module by carefully popping off the two front corners of the two locating standoffs. Place the system module on the antistatic mat. 2–10 Converting the VAXserver 3100, Model 20 System 4. Exchange the Ethernet I.D. ROM from the system module you removed with the Ethernet I.D. ROM on the new system module. Verify the correct position of pin 1 (notched) on the ROM (Figure 2–10). Ethernet ID ROM MLO-002944 MA-0644-90.DG Figure 2–10 Location of Ethernet ID ROM Installing the New System Module 1. Remove the system module cable and install it on the new system module. 2. Verify that the jumper configuration of the new system module matches the jumper configuration of the system module just removed. 3. Replace the new system module (54-18856-01) by installing the connector end first through the openings in the rear of the system box. Push the module back to load the connector ground tabs and then snap the module onto both locating standoffs. All screw holes will then be aligned. 4. Reinstall the eight panhead system module screws. 5. Reverse the steps in the previous sections to reassemble the system unit but do not reinstall the system box cover at this time. Converting the VAXserver 3100, Model 20 System 2–11 Changing the Medallion 1. Place the top cover assembly upside down on a smooth, clean surface. 2. Use a small flathead screwdriver to carefully pop off the medallion. 3. Using the new MicroVAX 3100 medallion, peel back the label from the back and adhere the medallion to the model 20 bezel. Reinstalling the Cover Reinstall the top cover assembly onto the system unit. Installing the PTT Label Locate the PTT label (36-31381-02) on the rear bezel of the system unit. Place the PTT label (36-31381-01) over the old label (Figure 2–11). P TT LA B E L 36-31381-01 P CL 36-15946-01 MA-0452-90.DG Figure 2–11 PTT and PCL Label Location Installing the PCL Label Place the product conversion label (PCL) (36-15946-01) on the bottom right-hand corner of the rear bezel below the On/Off power switch (Figure 2–11). 2–12 Converting the VAXserver 3100, Model 20 System Completing the Conversion 1. Use the following table to cross reference the server system model number to the appropriate multiuser number and record this multiuser model number on the product conversion label. Server Multiuser DU-31BSB-xx 310XR-AE (ULTRIX) DV-31BSB-xx 310XR-AC (VMS) DJ-31BP1-xx 310XR-AC (VMS) DJ-31BP2-xx 310XR-AC (VMS) DJ-31BR1-xx 310XR-AC (VMS) DJ-31BR2-xx 310XR-AC (VMS) DJ-31BR3-xx 310XR-AC (VMS) DJ-31BR4-xx 310XR-AC (VMS) NOTE The 310XR-AC or 310XR-AE part number is to be written on the product conversion label. Use this number along with all installed option numbers to calculate Service pricing. 2. Fill out the forms in Appendix A and return the module. A Module Return Procedure and Forms NOTE This procedure is for Digital Customer Services Personnel Only. Use the following instructions to repackage and return the old CPU module to Digital. The instructions apply only to U.S. area installations. For installations outside the U.S. area, contact the local Digital office for return destination instructions. Do not use the mailing labels included in this kit. A.1 Return Procedure The conversion agreement with Digital is not complete until you take the following steps. 1. Use the packaging material set aside from the conversion kit to pack the old module in the carton that contained the new module. 2. Complete the Customer Services Worksheet in Section A.2. It documents the work you performed. Return that worksheet to your contract administrator at the branch office. 3. Contact your local Digital Customer Administrative Services (CAS) office to obtain information for the Installation Receipt and the Return Material Checklist in Section A.2. Section A.3 lists the CAS district offices and their phone numbers. Ask the CAS representative for a return authorization (RA) number. CAS will contact the customer to arrange for carrier pickup and return of the modules to Digital. 4. Complete both copies of the Installation Receipt. The first copy is the customer’s receipt. It shows that the installation was completed and that Customer Services contacted CAS. A–1 A–2 Module Return Procedure and Forms Return the second copy to Customer Services along with the old modules to ensure that the customer receives credit for the old modules. 5. Complete the Return Material Checklist. Return the checklist with the old modules. 6. Place the self-adhesive mailing label contained in this kit on the module box you are returning. Write the return authorization (RA) number in the space provided on each label. 7. Seal the box for shipment. Contact your local account representative if you have further questions on this return procedure. A.2 Digital Forms This section contains the: • Customer Services Worksheet • Installation Receipt, Customer Services Copy • Installation Receipt, Customer Copy • Return Material Checklist Module Return Procedure and Forms A–3 Customer Services Worksheet VAXserver/MicroVAX 3100 Conversion This form acts as a verification of the work performed on the system and as a check on the procedures used. Please fill out this form and return it to your Contract Administrator for updating the customer’s contract. Customer: System Serial Number: Old System Name: VAXserver MicroVAX Old System Model Number: Old CPU Module Serial Number: New System Name: VAXserver New System Model Number: New CPU Module Serial Number: MicroVAX Module Return Procedure and Forms A–5 Installation Receipt—Customer Copy VAXserver/MicroVAX 3100 Conversion This form acts as a customer receipt and as verification for Customer Services that conversion kit 310XR-AC or 310XR-AE was installed. Customer Services: Complete both copies of this form. Then give a copy to the customer and a copy to the local CAS office for filing with customer documents. Customer: Digital will contact you within the next several days to arrange for package pickup and return. Keep this copy as your record of installation by Digital. NOTE Contact the local CAS office to obtain the Return Authorization (RA) number. See Section A.3 for the closest CAS office. You should have the Digital order number available when phoning the CAS office. Be sure to note with whom you spoke. Name of CAS representative: arrange for package pickup and return Branch Office that will . Return Authorization Number: Digital Order Number: Converted from: VAXserver MicroVAX Old CPU Module Serial Number: Converted to: VAXserver MicroVAX New CPU Module Serial Number: Installation was performed on this day: Module Packed for Return: (54-18856-02 (KA41-B)) Customer Name: Signatures: Customer: Customer Services Representative: Phone Number: Module Return Procedure and Forms A–7 Installation Receipt—Customer Services Copy VAXserver/MicroVAX 3100 Conversion This form acts as a customer receipt and as a verification for Customer Services that conversion kit 310XR-AC or 310XR-AE was installed. Customer Services: Complete both copies of this form. Then give a copy to the customer and a copy to the local CAS office for filing with customer documents. Customer: Digital will contact you within the next several days to arrange for package pickup and return. Keep this copy as your record of installation by Digital. NOTE Contact the local CAS office to obtain the Return Authorization (RA) number. See Section A.3 for the closest CAS office. You should have the Digital order number available when phoning the CAS office. Be sure to note with whom you spoke. Name of CAS representative: arrange for package pickup and return Branch Office that will . Return Authorization Number: Digital Order Number: Converted from: VAXserver MicroVAX Old CPU Module Serial Number: Converted to: VAXserver MicroVAX New CPU Module Serial Number: Installation was performed on this day: Module Packed for Return: (54-18856-02 (KA41-B)) Customer Name: Signatures: Customer: Customer Services Representative: Phone Number: Module Return Procedure and Forms A–9 Return Material Checklist For VAXserver/MicroVAX 3100 Conversion This form must be filled out and returned with the old modules to clear the customer’s account. Type of CPU module being returned: (54-18856-02) Return Authorization Number: Digital Order Number: Customer Name: Customer Address: Customer Contact: Include this Form with your Module you are Returning Module Return Procedure and Forms A–11 A.3 CAS District Offices Name, Location Phone Number Allegheny District, Pittsburgh 412/244–7410 Carolinas District, Columbia 803/798–6477 Chicago District, Chicago 312/806–2478 Connecticut District, Meriden 203/634–5325 CSS District, Nashua 603/884–6549 DECdirect District, Nashua 603/884–9115 Florida District, Tampa 813/882–6822 Greater Boston District, Waltham 617/895–5455 Great Lakes District, Detroit 313/344–2285 Los Angeles District, Culver City 213/417–4232 Midsouth District, Memphis 901/761–6712 New England District, Bedford 603/472–6061 New Jersey Commercial District, Piscataway 201/562–4728 New Jersey Financial District, New York 212/714–2648 New York Financial District, New York 212/714–2648 New York Suburban District, Tarrytown 914/524–5284 North Central District, Minneapolis 612/851–2225 North Texas/Oklahoma District, Dallas 214/404–6135 Northwest District, Bellevue 206/462–2540 Ohio Valley District, Cincinnati 513/984–7739 Philadelphia District, Blue Bell 215/834–4115 Rocky Mountain District, Englewood 303/649–3073 Santa Clara District, Santa Clara 408/496–4274 Southeast District, Atlanta 404/257–2282 Southern California District, Costa Mesa 714/850–7606 South Texas District, Houston 713/953–3918 Southwest District, Tempe 602/894–4747 A–12 Module Return Procedure and Forms Name, Location Phone Number Upstate New York District, Rochester 716/385–7152 U.S. Distribution/Sales District, Marlboro 508/480–4259 Virginia District, Landover 301/306–2566 Washington DC District, Landover 301/459–2890 Washington DC District, FDA Landover 301/459–2292
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