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EK-KC780-TM-007
July 1984
131 pages
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Document:
KC780 Family Remote Diagnosis Options Technical Manual
Order Number:
EK-KC780-TM
Revision:
007
Pages:
131
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OCR Text
EK-KC780-TM-007 KC780 Family .Remote Diagnosis Options Technical Manual KC780, KC782 and KC785 mamnama EK-KC780-TM-007 JULY, 1984 KC780 FAMILY REMOTE DIAGNOSIS OPTIONS TECHNICAL MANUAL KC780, KC782, and KC785 Digital Equipment Corporation Maynard, Massachusetts First Edition October 1980 Second Edition Third Edition January 1982 October 1982 Fourth Edition November 1982 Fifth Edition August 1983 Sixth Edition March 1984 Seventh Edition June 1984 Copyright 0 1982,1983, and 1984 by Digital Equipment Corporation All Rights Reserved The reproduction of this material, in part or whole, is strictly prohibited. For copy information, contact the Educational Services Corporation, Department, Digital Equipment Maynard, Massachusetts 01754. The information in this document is subject to change without notice. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this manual. Printed in U.S.A. The following are trademarks of Digital Equipment Corporation, Maynard, Massachusetts. DEC DEC US DECnet DECsystem-HJ OMNIBUS OS/8 DIGITAL DECSYSTEM-20 DECwriter DIBOL EduSystern PDT IAS MASSBUS VT T"'\.; -- .; .... ~, .UJ.'jJ.\-Q..L PDP UNIBUS VAX 'r ",...-. L.IVl.jV r~,..,mrt 1'i:ll i:) RSX VMS CONTENTS CHAPTER 1 INTRODUCTION 1.1 Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 2 VAX-11/780 Series Systems Remote Diagnosis ••••••• 1-2 1. 3 DDC/RDC Host Computer System ••••••••••••••••••••• 1-4 1.4 DDC/RDC Operation Overview ••••••••••••••••••••••• 1-5 1. 5 M8017 1. 6 Modem Specifications ••••••••••••••••••••••••••••• 1-7 1. 7 Related Docrnnentation •••••••••••••••••••••••••••• 1-8 CHAPTER 2 FUNCTIONAL DESCRIPTION 2.1 Int rod uc t i on • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 2-1 2.2 The VAX-11/780 Series System Control Panel ••••••• 2-4 2.2.1 The Keyswitch •••••••••••••••••••••••••••••••••• 2-4 2.2.2 The REMOTE Indicator Light ••••••••••••••••••••• 2-5 2.3 Serial Line Interface •••••••••••••••••••••••••••• 2-5 2.3.1 M8017 Options •••••••••••••••••••••••••••••••••• 2-6 2.4 KC780 Family Remote Diagnosis Operation Sequence • 2-7 2.5 Console Terminal ••••••••••••••••••••••••••••••••• 2-8 CHAPTER 3 OPERATION 3.1 Introduction ••••••••••••••••••••••••••••••••••••• 3-1 3.2 A Typical Remote Diagnosis Session ••••••••••••••• 3-1 3.3 Intermittent Failure ••••••••••••••••••••••••••••• 3-6 3.4 Extended Monitoring •••••••••••••••••••••••••••••• 3-8 (-00, -AA, -YB) 1-1 Module Specifications •••••• 1-6 kc780-tc (007) 6/6/84 iii CHAPTER 4 4.1 4.2 4.2.1 4.2.2 4.2.3 4.2.4 4.2.5 4.2.6 4.3 INSTALLATION I n t rod uc t i o n • • . • • • • • • • • • • • • • • • • • • • • • • • • • • • . • • • . • Site Preparation Requirements ••••••••••••••••••• System Configuration Package •.•••••••••••••••. Mod em Location •••••••••••••••••••••••••••••••• RJllC Standard Voice Jack (United States) ••••• Option Kits For Installation in Canada Option Kits For Installation in Europe •••••••• Site Management Guide •••••••••••••••••.••••••• The KC780 Family Remote Diagnosis Kits •••••••••• 4-1 4-2 4-2 4-2 4-4 4-5 4-5 4-6 4-6 4.4 Opening the Kit ••••••••••••••••••••••••••••••• 4-7 Step-By-Step Installation Procedure ••••••••••••• 4-13 4.5 Mod em Test • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 4- 3 6 4.6 M8017 Off-Line Test DDC/RDC System Test 4.3.1 4.7 4.8 4-37 .............................. 4-38 4.9 Customer Instruction •••••••••••••••••••••••••••• Normal Operation Not Affected ••••••••••••••••• The User Guide •••••••••••••••••••••••••••••••• The Site Management Guide ••••••••••••••••••••• DDC/RDC Demonstration Session ••••••••••••••••• Installation Acknowledgement Form ••••••••••••.• Removing a KC780 Family Option •••••••••••••••••• CHAPTER 5 TROUBLESHOOTING 5.1 Field Maintenance Philosophy •••••••••••••••••••• 5-1 5.2 M8 0 1 7 Te s t ...................................... Modem Signal Control in the LSI-11 •••••••••••••• 5- 1 Modem Failure ••••••••••••••••••••••••••••••••••• Failure Indications ••••••••••••••••••••••••••••• No System Identification Message •••••••••••••• DDC/RDC Not Able to Connect ••••••••••••••••••• 5-3 5-3 5-3 5-4 4.8.1 4.8.2 4.8.3 4.8.4 4.8.5 5.3 5.4 5.5 5.5.1 5.5.2 kc780-tc(007) 6/6/84 iv 4-38 4-39 4-39 4-40 4-40 4-41 4-44 5-2 APPENDIX A GENERAL MODEM INFORMATION A.1 A.2 A.3 A.4 A.4.2 A.4.3 A.5 A.6 A.7 A.8 A. 8. 1 A.8.2 A.8.2.1 A.8.2.2 A.8.2.3 Interface to Common Carrier Network •••...•••..••• Modems - Canada Modems - Europe •.•...••.••.•.•.•.•••••••...••••• Modems - United States •.••.•••••.•.•.•••.••••..• Racal Vadic Modem ............................ . GDC Modem ••••••••••••••••••••••••••••••••••••• DIGITAL DF02/DF03 Modem ..•.••......•.•••..•.•• Modem Troubleshooting ...•..••••.•.•••.•••••.••.• Modem Repair .•.••••.•...•...••.•.••••...•••.•.•. FCC Regulations (USA) .•••.••••.•.•••.••••.•••..• Modem Operation Characteristics •..•..••••••..••. Definitions ••.....•••.••.....•••.•.•••••.••••• Call Requirements •..•.•..•••.•...•••.••.••.••• Automatic Call Answering •.•.•.•••••..••••••. Establishing a Logical Connection Call Termination (Abort Sequence) APPENDIX B WIRE WRAP WORKMANSHIP STANDARD B. 1 B.2 B.3 B.4 Purpose Definitions Connections Procedure APPENDIX c USER GUIDES APPENDIX D COMMUNICATIONS SWITCH A. 4. 1 ........... kc780-tc(007) 7/26/84 v A-1 A-4 A-4 A-6 A-6 A-7 A-7 A-10 A-15 A-16 A-19 A-20 A-20 A-20 A-23 A-23 FIGURES 2-1 LSI-11 With KC780 Family Remote Diagnosis Option 3-1 The VAX-11/780 Series System Control Panel ••••••• 3-4 4:-1 KC 7 8 0 /KC 7 8 2 Ki t t i ng Sc heme • • • • • • • • • • • • • • • • • • • • • • • 4- 8 4-2 KC780 Family Option Kit Contents ••••••••••••••••• 4-9 4-3 LSI-11 Hardware Configuration ••••••••••••••••••• 4-14 4-4 Original LSI-11 Module Configurations ••••••••••• 4-15 4-5 LSI-11 Configurations With KC780 and KC782 •••••• 4-16 4-6 LSI-11 Configurations in 11/785 Systems ••••••••• 4-17 4-7 M8017-00, M8017-YB Jumper Configuration ••••••••• 4-23 4-8 M8017-AA Jumper Configuration ••••••••••••••••••• 4-24 4-9 M7944 Jumpers for KC780-DA or KC782-DA •••••••••• 4-25 4-10 M7264 to M7264-YA Rework •••••••••••••••••••••••• 4-31 4-11 KC780 and KC782 Installation Acknowledgement Form 4-42 4-12 KC785-BA Installation Acknowledgement Form •••••• 4-43 A-1 M8017 Interface • • • • • • • • • • • • • • • • • A-2 A-2 Cabling Diagram ••••••••••••••••••••••••••••••••• A-3 A-3 Racal-Vadic Switch and Jumper Configuration ••••• A-8 A-4 GDC Jwnper and Switch Configuration ••••••••••••• A-9 A-5 DF02 Interface Board Jumpers for KC780-BA ••••••• A-11 A-6 DF02 Modem Board Jumpers for KC780-BA ••••••••••• A-12 A-7 DF03 Interface Board Option Jumpers ••••••••••••• A-13 A-8 DF03 Modem Board Option Jumpers ••••••••••••••••• A-14 A-9 Automatic Call Answering Sequence ••••••••••••••• A-25 A-10 Call Abort or Termination Sequence •••••••••••••• A-25 A-11 Call Initialization ••••••••••••••••••••••••••••• A-26 A-12 Call Abort or Termination Sequence •••••••••••••• A-27 B-1 Solderless Wrapped Connection ~n Wire Wrap Pin ••• B-1 B-2 Full Turn . . . . . . . . . • . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 B-3 Half Turn B-4 Two Levels of Wire Wrap •••••••••••••••••••••••••• B-3 B-5 Defective Wire Wraps ••••••••••••••••••••••••••••• B-4 B-6 Loading the Wire Wrapping Kit •••••••••••••••••••• B-6 C-1 KC780 Family User Guide •••••••••••••••••••••••••• C-2 C-2 VAX-11/780 Remote Diagnosis Preparation •••••••••• C-4 D-1 Communications Switch kc7802-tc (007) (-00, -AA, -YB) 2-2 B-2 Docu~ent 6/6/84 vi ••••••••••••••••••• D-2 TABLES 4-1 Modem Specifications For RJllC •••••••••••••••••• 4-2 KC780/VAX-ll/780 Compatibility •••••••••••••••••• 4-12 4-3 M8017 5-1 Troubleshooting KC780 Family Options •••••••••••• 5-5 A-1 Modem Option States ••••••••••••••••••••••••••••• A-5 A-2 Signal Definitions •••••••••••••••••••••••••••••• A-21 kc7 8 0- tc ( 0 0 7) 4-5 (-00, -AA, and -YB) Jumper Configuration •• 4-20 6 /6 /8 4 vii CHAPTER 1 INTRODUCTION 1. 1 SCOPE This manual provides information for Digital Field Service personnel who install, test, and maintain VAX-11/780 Series systems remote diagnosis equipment. The material presented supports the option maintenance philosophy which is module swapping. It provides information needed to service the option at that leve 1. Chapter 1 INTRODUCTION - provides an overview of Digital Remote Diagnosis and describes the relationships between the customer, the Digital Remote Diagnosis Center (two acronyms are used, DDC and RDC), and the local Digital Field Service office. Chapter 2 FUNCTIONAL DESCRIPTION - describes the remote port and the modem and their interfaces to the LSI-11, the DDC/RDC, and to each other. Note that modem operation is covered in greater detail in Appendix A. describes typical operation and Chapter 3 OPERATION operator involvement when remote diagnosis is used to resolve a system problem. This chapter is primarily for use in customer instruction following option installation. Chapter 4 INSTALLATION provides information required for site preparation and step-by-step instructions for installation and testing of the option. It also includes the procedure for removing the option. kc780-c1(007) 7/26/84 1-1 Chapter 5 TROUBLESHOOTING - describes troubleshooting of the KC780 Family options and documents some known failure indications and their causes. Appendix A GENERAL MODEM INFORMATION is a compilation of modem information which applies to remote diagnosis. It also includes excerpts of government regulations that users of remote diagnosis equipment in the United States should be familiar with. WIRE WRAP INSTRUCTIONS is a Digital Workmanship Appendix B Standard titled "Wire Wrap Instructions". It is reproduced in this manual to remind or instruct the reader concerning the correct installation of wire wrap jumpers on the M8017 module. USER GUIDE DOCUMENTATION - Appendix C is a reproduction of two "user guide" documents that are left on-site for customer use. Those documents are included in this manual so that, if they are not available otherwise, purpose. photocopies may be made for that APPENDIX D COMMUNICATIONS SWITCH - is a reproduction of the document switch. that is four-port 1.2 VAX-11/780 SERIES SYSTEMS REMOTE DIAGNOSIS shipped with the communications Digital' s implementation of a system for providing a range of customer services over the switched lines telephone network is referred to as "REMOTE DIAGNOSIS". Some features of this system are unique in the industry: o A telephone connection to the customer's computer is used in the initial response to a request for repair service. The Remote a reserved connection into the customer's system, is dedicated to that purpose. kc780-cl(007) 4/26/84 1-2 o The Digital Remote Diagnosis computer can be used to Center initiate (DDC/RDC) tests and host control them automatically. The application software uses both historical information about the customer's system and dynamic test results to optimize the test procedure. o The DDC/RDC staff includes response specialists and experienced engineers who are especially trained to monitor customer system operation and to diagnose prob~ems from their remote location. The DDC/RDC and the local Digital Field Service office work together in response to a customer service request. The KC780 Family options add VAX-11/780 Series systems. remote diagnos~s capability to The option is logically inserted between the console terminal and the processor. When the option is installed, the console terminal I/O port is switch-controlled so that it can function as a remote diagnosis port. port also provides DMA (Direct Memory Access) The remote capability for use by the DDC/RDC host computer. ASCII control character the commands, processor in entered normal at the operation. console The terminal, DDC/RDC remote operator uses the same commands when remote access is in effect. A keyswitch on the processor control panel controls remote access to the system. When the keyswitch is set to either REMOTE or REMOTE DISABLE, all system control operations normally performed at the local console terminal can be performed from the DDC/RDC remote terminal. kc780-cl(007) 4/26/84 1-3 The DDC/RDC remote operator can: o Enter console o o o Enter and examine data in memory. Examine the contents of registers. Control, and communicate with, user and diagnostic co~nands. programs. 1.3 DDC/RDC HOST COMPUTER SYSTEM The DDC/RDC host computer system is a major feature of Digital's remote diagnosis service. The system stores statistical and other historical information about each customer system it services. This data includes information required for testing, such as how peripherals are configured, I/O addresses, memory size, hardware and operating system revision status, and the names and phone numbers of customer site personnel. When a DDC/RDC response specialist enters a service request into the system, it uses that data base and its auto-dial equipment to make a connection to the customer's system and perform various tests. The host system application software includes programs (scripting) which automatically control customer's system. the running of diagnostics on the During a service session, the host system reports on the results of diagnostic tests the status of those in progress. It also provides the DDC/RDC remote operator with such details as who the customer representative on site is and which local Digital Field Service office has service responsibility. As each service session is completed, the data base for that customer system is updated. As a result, the DDC/RDC has a "case history" which can be referenced for fault analysis or as an indication of performance quality. kc780-cl (007) 4/26/84 1-4 1.4 DDC/RDC OPERATION OVERVIEW Customers whose systems are equipped for remote diagnosis enter requests for service with the DDC/RDC. The DDC/RDC specialist decides test session or local either to start re fer the cal 1 directly to to a Digital Field Service office. response host-computer-controlled the responsible If the problem is to be handled by the DDC/RDC, the response specialist creates a repair record on the host system, listing details about the problem. The response specialist then beg ins the and informs the local Digital appropriate Field test procedure Service office that the customer call was received and that testing is in progress. A DDC/RDC engineer reviews test results and performs additional host-computer-controlled system through a DDC/RDC informs tests or takes remote console. the local analysis of the problem. direct When testing Digital The local Field control of the is complete, the Service Digital office of its Field Service office assumes responsibility for on-site repairs or service. Following repair, the DDC/RDC may be asked to run a test to verify that the problem has been resolved. The final step in processing a customer service request through the DDC/RDC is closing the report. Information about the testing procedures used and the specifics of the repair are added to the historical records for that system. This enables the DDC/RDC to measure how well the procedures worked and provides a log of service requests for each customer system. Each time a service request is processed, the records of previous repair sessions is available to the response specialist most effective DDC/RDC action. kc780-cl(007) 4/26/84 1-5 to help in selecting the 1.5 The M8017 (-00, -AA, -YB) MODULE SPECIFICATIONS following specifications are given as information only and are subject to change. Physical Characteristics Dimensions: M8017 Circuit Board Board With Handle Leng th: 21. 6 cm ( 8. 5 in) 22.8 cm ( 8. 9 in) Height: 12. 7 cm (5.0 in) 13. 2 cm (5.2 in) Width: 1. 3 cm (0. 5 in) 1. 3 cm ( 0. 5 in) Cable Connection: One 40-pin header connector Module Type: M8017-00 . . . . . . . . USED IN KC780-BA, -EA KC782-AA M8017-AA . . . . . . . . USED IN KC780-BA, -DA, -EA KC782-AA, -DA KC785-BA, -DA M8017-YB . . . . . . . . USED IN KC780-DA KC782-DA M7944 MSVll-B • • • • USED IN KC780-DA KC782-DA M8044-EA MSVll-DE • • • USED IN KC780-DA KC782-DA kc780-cl(007) 4/26/84 1-6 Electrical Characteristics Power Specification: Approximately 1.0 A @ +5 V +5%, 5.0 W Approximately 150 mA@ +12 V ~5, 1.8 W LSI-11 Bus Loading: One bus load. Environmental Characteristics Temperature Operating 5° C to 50° C (41° F to 122° F) Not Operating -40 0 C to 66 0 C (-40 0 F to 151 0 F) Humidity (Operating and Not Operating) 10% to 95%, maximum wet bulb 32° C (90° F) and minimum dew point 2° C (35° F) Altitude 1.6 Operating 2.4 km (8,000 ft) Not Operating 9.1 km (30,000 ft) MODEM SPECIFICATIONS When a KC780 Family kit includes a modern made by a vendor, manual for that modern is shipped with it. source of specification details for Digital are part number also 30-15949. available in A-PS-3015949-0-0. Appendix information that from A purchase of is a any modern identified by Specifications Digital That manual a for Purchase this modems Specification, manual specification vendor provides needed for all field installation and repair of these modems. The model DF02 or DF03 modern, made by DIGITAL, is also sent with a manual, DF03 User DF02 User Guide, EK-0DF02-UG, or EK-0DF03-UG which provides specifications for that modem. kc780-cl(007) 4/26/84 1-7 Guide, 1.7 RELATED DOCUMENTATION Information related to remote diagnosis can be found in the following documents: o KC780-B FIELD MAINTENANCE PRINT SET MP-00704 0 KC780-D FIELD MAINTENANCE PRINT SET MP-01082 0 KC780-E FIELD MAINTENANCE PRINT SET MP-00744 0 KC782-A FIELD MAINTENANCE PRINT SET MP-01610 0 KC782-D FIELD MAINTENANCE PRINT SET MP-01611 0 KC785-B FIELD MAINTENANCE PRINT SET MP-01888 o KC785-D FIELD MAINTENANCE PRINT SET MP-01889 o KC780 CONSOLE INTERFACE TECHNICAL DESCRIPTION EK-KC780-TD Describes the VAX-11/780 Console includes the M8017 remote port. kc780-cl(007) 4/26/84 1-8 Subsystem which o DLVll-E AND DLVll-F ASYNCHRONOUS LINE INTERFACE USER'S MANUAL EK-DLVll-OP Describes operation of the KC780 remote port. o VAX-11/780 DIAGNOSTIC SYSTEM USER'S GUIDE EK-DS780-UG Describes the organi za ti on VAX-11/780 Diagnostic resident testing and System, of use of the including ROM LSI-11 and the microdiagnostics, Direct I/O diagnostics, and Queue I/O diagnostics for system testing. o VAX-11/780 SYSTEM MAINTENANCE GUIDE EK-11/780-PG Describes procedures, VAX-11/780 operating troubleshooting, and maintenance and diagnostics in a single-source summary format. o KC785 TECHNICAL DESCRIPTION EK-KC785-TD Describes the KC785. o TERMINALS AND COMMUNICATIONS HANDBOOK EB15486 Presents concepts of data communications. o Each KC780 Family kit that includes a vendor-manufactured modem also includes a vendor-published manual that describes installation and operation of that modem. kc780-cl(007) 4/26/84 1-9 CHAPTER 2 FUNCTIONAL DESCRIPTION 2.1 The INTRODUCTION KC7812J Family interface remote installed as diagnosis a remote option port is in the a serial LSI-11 line console subsystem of VAX-11/780 Series systems. That port is connected to an external modem to telephone network. customer site is provide The remote access telephone dedicated to line to remote through the public that port at the diagnosis and is not intended for support of either voice communications or other customer use of the remote port. Figure 2-1 shows the VAX-11/780 Series systems with the function as LSill KC7812J Family options added. Two VAX-11-780 processors can be interconnected to one VAX-11/782 system. When remote diagnosis is implemented, identical hardware is added internally to each processor. processors can be served by one modem when an select switch (supplied in each KC782 kit) Both LQPX2 processor is used. The KC7812J and KC782 kitting scheme is explained in Paragraph 4.3. Remote access to the VAX processor is enabled or disabled according to the setting of the keyswitch on the front panel. VAX-11/780 and VAX-11/782 only: Software provided by the Remote Console diskette, RX4 in the United States and Canada, RX41 in enable remote access. kc7812J-c2 (007) 5/4/84 2-1 Europe, is also required to .----;.,..~ CLOCK CONTROL 1oaus ...~--...... MICROSEOUENCER 1 lf r ,, ------...... VBUS ~--------------- CONSOLE/CPU INTERFACE r-------"'I l 4K ; CONTROL PANEL ROM 0 •r Q-BUS ,, '' LSl-11 0 ,' RXV11 FLOPPY CONTROLLER DLV-11 0 0 " " RX01 TERMINAL .' 0 DLV-11 (OPT) EIA CONNECTION FOR REMOTE TERMINAL LSl-11 MEMORY o BEFORE MAY 1984 VAX-11 /780 and V AX-11 /782 were shipped with M7944 (MSV11-B) 4K with M7264 CPU module. o SINCE MAY 1984 All systems are shipped with M8044-EA (MSV11-DE) 48KB memory with M7264-Y A CPU module. * MODEMS ARE INCLUDED IN KC780-BA and KC785-BA KITS ONLY DIGITAL REMOTE DIAGNOSIS CENTER DDC/RDC Figure 2-1 DATA JACK MODEM LSI-11 With KC780 Family Remote Diagnosis Option kc780-c2(007) 7/25/84 2-2 M8017-00 or M8017-AA or M8017-YB ADDED BY ALL OPTION KITS KC782 V AX-11 /780 and V AX-11 /782 systems shipped before MAY 1984 can have KC780-DA or KC782-DA option kit installed with either a second M7944 {4K) or an M8044-EA (48KB) instead. J SECOND LSl-11 VAX-11/780 CONSOLE SUBSYSTEM M8017-00,-AA KC780 PROCESSOR SELECT KC782 ONLY kc780-c2(007) 7/25/84 2-3 KC780 OR. KC785 IVAX-11/782 only: IThe LQPX2 processor select switch determines setting which ~ssor is accessible. See also Appendix 6. 2.2 THE VAX-11/780 SERIES SYSTEM CONTROL PANEL The LSI-11 monitors the state of switches on the VAX control panel. It reads the Miscellaneous Control Status {MCS) register continually, first at power-up, and then each time it performs a null loop. The control panel is shown in Figure 3-1. 2.2.l The The Keyswitch five-position keyswi tch, located on controls MCS register bits 0 and 1. the VAX control panel, The state of these bits starts or controls specific LSI-11 operations as follows: o LOCAL When the keyswitch is in LOCAL, local terminal operator's as the console terminal. Both the LSI-11 enables the terminal Console I/O or as the VMS or Program I/O modes are available. The remote port is disabled. o LOCAL DISABLE When the keyswitch is enables the terminal terminal. local Console in I/O mode LOCAL DISABLE, as the is disabled. referred to as "panel locked" mode. VMS the LSI-11 operator's This is often The remote port is disabled. o REMOTE When the keyswitch is in REMOTE, the LSI-11 enables the remote port which, in turn, the system. Both Console enables DDC/RDC access to I/O and Program I/O modes are available to the DDC/RDC remote operator. The local console terminal is disabled as an initial condition but it can be enabled by the DDC/RDC remote operator. kc780-c2 (007) 5/4/84 2-4 o REMOTE DISABLE When the keyswitch is in REMOTE DISABLE, the LSI-ii enables the remote port as the VMS operator's terminal. DDC/RDC access to the system is limited to Program I/O mode. Console enabled. I/O mode The local is terminal disabled. keyboard Local Copy is is disabled as an initial condition but it can be enabled by the DDC/RDC remote operator. The Remote Indicator Light 2.2.2 When the keyswitch is set to either REMOTE or REMOTE DISABLE, the red REMOTE indicator light comes on. This indicates to the on-site operator that the remote port is enabled and the DDC/RDC has access to the system. 2.3 The Serial Line Interface LSI-11 has two includes an M7940 terminal. M8017 terminal module for ports. The basic connection of the configuration system console. In the installation of the KC780 Family option, an (-00, -AA, or -YB) module is added as the second, remote port. VAX-11/780 and VAX-11/782 only: The console diskette which only the option local is console added, is shipped with terminal modified port. software the system controls the KC780 When must be present to or KC782 control both the local and remote ports. This software is provided by the Remote Console Diskette, RX4 in the United States and Canada or RX41 in Europe, which is included in the option kit. VAX-11/785 only: The console diskette, RXlA, which is shipped with the VAX-11/785 system, controls the local console port. When the KC785 option is added, the same console diskette controls the supports the United States, Canada and Europe. kc780-c2(007) 5/4/84 2-5 remote port and The DLVll-E and DLVll-F Asynchronous Line Interface User's Manual, EK-DLVll-OP! provides a complete technical description of the M8017 module. All information needed for KC780 Family option installation, such as M8017 jumper configuration, are provided in this manual. 2.3.1 M8017 Options Table 4-3 identifies the M8017 option jumpers by function and shows their required inserted or removed states. It also identifies those jumpers which must be inserted or removed during field installation. Figures 4-5 and 4-6 indicate jumper locations on the boards and show their inserted or removed states for KC780, KC782 and KC785 operation. Appendix B, Wire Wrap Instructions, is included in this manual as a reminder or to instruct concerning proper insertion of the M8017 jumpers. kc 7 a0 -c 2 <0 0 7 > s/ 4 /8 4 2-6 2.4 A KC780 FAMILY REMOTE DIAGNOSIS OPERATION SEQUENCE typical remote diagnosis session exercises the following functions: NOTE Refer to Appendix A (Table A-2) for more information about the data communications signals and event sequences described here. 1. When the keyswi tch is option asserts DTR set (Data to REMOTE, Terminal the Ready) KC780 at the Family LSI-11 remote port which enables call answering. Note that in a VAX-11/782 system, the LQPX2 processor select switch determines which processor is accessible. 2. The DDC/RDC host computer calls the number of the then asserts DSR. dedicated telephone line. 3. The modem detects RI (Data Set Ready) (Ring Indicator) to indicate to the KC780 that the modem has answered the call. 4. The KC780 asserts RTS (Request To Send) to the modem. The modem responds by putting its answer mode carrier signal on the line. 5. The on-site modem receives the modem at the DDC/RDC (Carrier Detect). It and then carrier responds indicates to signal from the by asserting CD the option that its carrier signal is on the line by asserting CTS (Clear To Send) • 6. A transfer DDC/RDC of host protocol computer messages and the occurs local VAX. between the A logical connection is in effect when a valid protocol message has been received from the DDC/RDC. kc780-c2(007) 5/4/84 2-7 7. The DDC/RDC begins diagnostic testing of the customer's system. The DDC/RDC may terminate the call, allow testing to proceed, then call back to evaluate test results. 8. If the carrier from the modem at the DDC/RDC is lost (e.g. they "hang up") , CD (Carrier Detect) is lost at the on-site modem. This causes the option to begin its (Data Terminal termination sequence. It clears DTR Ready) , thus disabling access through the remote port. 2.5 9. When the termination sequence is completed, and if the keyswitch is in REMOTE or REMOTE DISABLE, the KC780 asserts DTR (Data Terminal Ready) at the LSI-11 remote port which enables call answering. 10. When the operator sets the keyswi tch to LOCAL, remote access to the system and call answering are disabled. CONSOLE TERMINAL Console Terminal operation is not affected by the presence of remote diagnosis hardware. There is no conflict or interaction between the KC780 Family option hardware and the setting of such terminal features as baud rate, parity and data bits, etc. kc780-c2 (-007) 5/4/84 2-8 CHAPTER 3 OPERATION 3.1 INTRODUCTION The addrtion of a KC780 Family remote diagnosis option does not affect normal VAX system operation. There are no changes to normal operating procedures performed by the user. Havipg remote diagnosis available does mean, however, that the user must be prepared to work with the DDC/RDC in the event of a system failure. A user who is familiar with remote diagnosis procedures can help the DDC/RDC when they work together to restore the system to correct operation. This chapter provides basic information about those procedures which can be used for instruction of customer site personnel following option installation. The KC780 Family User Guide, Figure C-1, should be used during that instruction. 3.2 A TYPICAL REMOTE DIAGNOSIS SESSION A typical remote diagnosis session involves the following instructions and procedures. These are the steps which are summarized in the KC780 Family User Guide. If the reported failure can be isolated to a specific device, the session may be limited to the steps required to test that device. 1. The system is running with the keyswitch in LOCAL or LOCAL DISABLE when a hardware failure occurs. kc780-c3(007) 7/26/84 3-1 2. The on-site operator request for service. calls the DDC/RDC and enters a Reference to user guide information may be helpful at this time: a. The KC780 Remote Diagnosis Option Family User Guide EK-KC780-UG (Figure C-1) Thi s i s an instr u ct ion a 1 doc um en t wh i ch wi 11 be found near the telephone, attached to the processor cabinet or terminal or highly visible location. Site Management in some other It may be f q.ed in the Guide as described below. It tells the user how to prepare the system for remote diagnosis, how to call the DDC/RDC, summarizes the remote diagnosis procedures. b. and VAX 11/780 Remote Diagnosis Preparation EK-11780-DC (Figure C-2) This document is also a user guide, published especially for the Site Management Guide. The Site Management Guide is a loose-leaf binder with information about system configuration, status, maintenance history, etc. Within FCO the binder there is a tab with the title "XI. Remote Diagnostic Console (ROC)" under which this document should be filed. c. Miscellaneous Cards and Labels To provide customers with information about calling the DDC/RDC, local DIGITAL offices may attach cards or labels to processor cabinets, supply cabinets, or in other obvious places for that purpose. The information is usually limited to a basic instruction to call provides the telephone number. 3. The on-site operator with no previous the DDC/RDC and remote experience asks the DDC/RDC for instructions. kc780-c3(007) 5/4/84 3-2 diagnosis 4. Any media with confidential or valuable data is removed from the system or otherwise protected. 5. The disk mounted volume, on the which load includes device the diagnostics, put on-line, and is write protected. NOTE The diagnostic library must be resident on a disk in a directory named [SYSMAINT]. This area may be on the customer's system pack together with VMS or it can be assembled on a separate diagnostic pack or cartridge. If the customer's system pack i$ nqt to be µ~~d because of confidential or vital data, then a separate Field Service VMS pack should be prepared. For remote diagnosis, it will be mounted and write protected in place of the customer's pack. 6. Each disk drive to be scratch pack (must tested be is loaded with a initialized with formatted the label "SCRATCH") and put on-line, write enabled. 7. Each tape drive to be tested is loaded with a scratch tape and put on-line, write enabled. 8. VAX-11/780 and VAX-11/782 only: The Remote Console diskette RX4 (RX41 in Europe) is loaded and booted in RX01 drive 0. a. The Remote Console diskette in the is MAINDEC ZZ-ESZBB United States and Canada and ZZ-ESZFB in Europe. b. Customers are requested Console diskette for to all having to reboot and, as a machine state data. kc780-c3(007) 5/4/84 3-3 use only the operations result, Remote to avoid losing the c. 9. Booting can only be done by turning power off at the LSI-11,. then, with the diskette .loaded, tu r n i n g po we r on • ·rhe AUTO RESTART switch on the VAX control panel is set to the OFF position. The control panel is shown in Figure 3-1. 10. VAX-11/782 only: If the system is a VAX-11/782, the LQPX2 processor select switch is set to select the processor which is to be tested, A or B. 11. The keyswi tch is set to the REMOTE position (the REMOTE indicator light will come on). Setting the keyswitch to REMOTE transfers control of the system to the remote port and remote access is enabled. 12. The modem operation. is turned on with switches set for LOCAL OFF ATTN •••• -.,...- AUTO RESTART RED ON RUN -.,- GREEN POWER ~ GREEN REMOTE -,- normal LOCAL DISABLE REMOTE DISABLE OFF REMOTE RED INDICATOR LIGHTS TWO POSITION ROCKER SWITCH FIVE POSITION KEYSWITCH MOMENTARY CONTACT ROCKER SWITCH Tll:.OtU M~t70 Figure 3-1 kc780-c3(007) The VAX-11/780 Series System Control Panel 5/4/84 3-4 13. The DDC/RDC reviews the previous steps to determine that the system has been correctly prepared for their access and testing. 14. The DDC/RDC calls the local Digital Field Service Branch Office to report that their customer has entered a service request and on-site service may be necessary. 15. The DDC/RDC takes control of the system. The option allows the remote operator to boot the system, use Console I/O or Program I/O modes, and enter the TALK state to communicate with the on-site operator at the console terminal. VAX-11/780 and VAX-11/782 only: The DDC/RDC may ask that microdiagnostic diskettes be loaded as testing progresses. For example: Micro i l (RX5) (RX4 2 in Europe) t"1icro i2 (RX6) (RX43 in Europe) Because some VAX-11/780 or VAX-11/782 hardware failures may leave the system "hung", they may ask that the Remote Console diskette, booted. Booting RX4, can (RX41 only be in Europe) done by be loaded and turning the LSI-11 DC-ON switch to OFF, then to ON. VAX-11/785 only: The DDC/RDC may ask that microdiagnostic diskettes be loaded as testing progresses. For example, RX2A, RX3A, RX5, RX7, or RX8A. 16. The DDC/RDC host computer tests the system by running the VAX diagnostic Direct system, including Microdiagnostics, I/O Diagnostics, and the Queue necessary. Terminal communications the I/O Diagnostics as are echoed at the console terminal, permitting the local operator to see the type of testing being done and to monitor its progress. kc780-c3(007) 5/4/84 3-5 1 7 • Ac t iv i t y i n the Rx D and Tx D ( Da ta In and Data Ou t ) indicators on the modem (if the modem is so equipped) indicates DDC/RDC and system interaction as testing is in progress. In certain test conditions the DDC/RDC may start a test, then "hang-up" as the test continues without their attention. Another call is made later to evaluate test results and continue the session. During the period of testing without attention there is no modem activity. DDC/RDC access to the system should not be interrupted {which would occur if the keyswitch were turned away from REMOTE or REMOTE ENABLE) unless there are instructions from the DDC/RDC to do so. 18. The DDC/RDC reports test results and/or failure analysis to the local Digital Field Service office. Control of the system is returned to the on-site operator. 19. Following repair by local Field Service personnel, the DDC/RDC may be asked to verify correct system operation. 20. When correct system operation has been verified, system control is returned to the on-site operator. 3.3 INTERMITTENT FAILURE Al though the procedure described in Paragraph 3. 2 usually leads to the solution of intermittent hardware failures, they may not be detected by diagnostics. System software may exercise a failing hardware component or may itself produce ambiguous error indications. It is often difficult to re-create those indications which, in turn, makes analysis more complex. kc 7 a0 - c 3 ( 0 0 7 ) sI 4 /8 4 3-6 When diagnostic testing has been completed, it may be determined that the reported system failure is intermittent and/or involves the operating system. The DDC/RDC can provide software expertise, both from its own staff and from other DIGITAL facilities. Depending on the system software, and the software personnel who are available to the DDC/RDC, they work together to analyze and solve the problem. Any procedure to isolate a system problem that involves the customer's operating system is attempted only with the customei's authorization. If such a procedure is agreed upon, the DDC/RDC usually requests that the user perform the following steps: 1. Set the VAX keyswitch to LOCAL. 2. Remove scratch media and mount operating system software media. 3. Boot the system. 4. If the system is a VAX-11/7 82, select switch to select the set the LPQX2 processor which processor is to be tested, A or B. 5. Turn the keyswitch to REMOTE DISABLE. The REMOTE indicator light will. come on. Remote access to the system is enabled. 6. Give the DDC/RDC a system account number and password. 7. The DDC/RDC logs into the system. Terminal communications are echoed at the local console terminal, however, the keyboard is disabled to prevent the on-site operator from interrupting the procedure. kc780-c3(007) 5/4/84 3-7 8. When testing has been completed by the DDC/RDC, they log off the system. The on-site operator takes control of the system by turning the keyswitch to LOCAL. 9. The DDC/RDC calls the local Digital Field Service Office to report test results. 10. Local Field Service procedure that best schedule the service. 3.4 personnel meets the determine the repair customer's needs and EXTENDED MONITORING If test results indicate an intermittent failure condition, the D DC/ R DC can sch ed u 1 e ex tended test i ng and mo n i tor i ng o f system operation. This procedure can include off-hours diagnostic runs and other procedures designed to isolate such failures. kc780-c3(007) 5/4/84 3-8 CHAPTER 4 INSTALLATION 4.1 INTRODUCTION This chapter provides information needed by Digital Field Service personnel for the following activities related to installation: o Preparing the site. o Ordering the dedicated telephone line (by the customer). o Installing the option hardware (a step-by-step procedure). o Connecting and testing the modem. o Monitoring the initial DDC/RDC test of the system. o Instructing customer site personnel. The KC780 Family Remote Diagnosis option is installed only within the terms and conditions of a maintenance contract. It remains the property of Digital Equipment Corporation and is not for sale. If the contract is terminated, the option will be removed. Paragraph 4.9 is a step-by-step procedure for removing the option. The modem information provided in this chapter is limited to specific details needed for site preparation and installation. Appendix A includes general modem information that will be especially useful for connecting to modems that are provided by local telecommunications authorities. kc780-c4(007) 7/26/84 4-1 4.2 SITE PREPARATION REQUIREMENTS Because a KC780 Family kit is an add-on option to a VAX-11/780 Series system, only those prerequisites for installation of the option itself are defined in this manual. These preparation steps are important to successful installation and should be started as soon as possible after it is known that the option is to be installed. 4.2.1 System Configuration Package Before installation, significant technical details about the customer system must be sent to the DDC/RDC. These include such items as ECO and FCO status, option configuration, power supplies and controllers, cables, baud rates, and the presence of non-DIGITAL equipment connected to the system. These details are readily available in the System Configuration Charts, EK-SMGDE-SC, which are part of the Site Management Guide. They can be photocopied and sent to the DDC/RDC. When the DDC/RDC receives the system configuration package, engineering personnel check it for technical details and missing information; all details needed by the host computer must be present. When the package is approved, the host computer data base is updated, making remote diagnosis possible for that system. 4.2.2 Modem Location It is recommended that locations for the modem, telephone company equipment, and the connecting cables be determined before option installation (see Appendix D). Telephone company personnel will usually be able to install their equipment where the customer kc780-c4(007) 7/26/84 4-2 wants it. dressing A carefully planned and ensure installation can modem visibility in facilitate cable operation and accessibility for maintenance. The customer may decide to install a shelf, add a table, or otherwise make space available for that hardware. Some modem installation limitations are these: a. Visibility When a DDC/RDC test session is in progress, activity in the modem indicator lights is an indication of successful host computer connection through the option remote port. Al though such monitoring of a diagnostic session is not necessary, it is recommended that the modem be installed so that its indicator lights are visible for that purpose. b. Access The modem must be accessible for maintenance purposes. Many units have switches on the back which are used for loopback testing. Al so, maintenance procedures may require that the digital I/O cable be.disconnected and a test adapter attached. c. AC Power An ac receptacle, external to the VAX system, must be provided for the modem. The modem may not be plugged into the system power controller. d. Analog Interface Cable The modem has an analog interface cable for connection to the te 1 ephone network. plugs into an RJllC In the United States, standard voice miniature four-pin connector. kc780-c4(007) 5/29/84 4-3 this cable jack which has a e. Digital Interface Cable The option kit includes a BC05D-25 or BC22F-25 long) (25 feet cable for connecting the modem to the remote port at the VAX connector panel. For KC782 only: The KC782 option kit includes two BC22F-10 (10 feet long) cables. A VAX-11/782 system may be connected to the LQPX2 processor select switch and modem in various configurations using these cables in combination with the BC05D-25 or BC22F-25 mentioned above. In England, a BC99N cable (which diodes) must be installed to includes protective isolate the modem from the option components. The BC05D-25, BC22F-25 or BC22F-10 may be connected between the BC99N and the option hardware as an ex tens ion. 4.2.3 The RJllC Standard Voice Jack (United States) 30-15949, DF02, or DF03 stand-alone modem, included in the option kit, must be connected to the telephone network through an RJllC data jack installed by the telephone company. All arrangements and costs for the installation and maintenance of the RJllC and the dedicated line are t:he responsibility of the customer. The customer must provide the telephone company with the following (modem) information about the data communications equipment to be connected to the RJllC: o Manufacturer's name. o Model number. o Registration number. o Ringer equivalence. kc 7 8 0- c 4 ( 0 0 7 ) 6 /8 /8 4 4-4 When the District Console Allocation Coordinator (United States) has determined which modem will be sent for the specific system, those details are communicated to the local Digital Field Service office. They can then give that information to the customer for use in ordering the RJ11C installation. Table 4-1 provides those details for the modems which are included in KC780 Family option kits as of the publication date of this manual. Table 4-1 4.2.4 Modem Specifications For RJ11C Modem Manufacturer Model Number FCC Registration Number Ringer Equivalence GDC VADIC DIGITAL DIGITAL 103A3 VA355P DF02 DF03 AG697J-62418-DM-E AJ496M-70263-DM-N A0994Q-67693-DM-R A0994Q-69391-DM-R 0.6, Type B 1 • 0' Type B 0.3, Type A 0.3, TYPE A Option Kits For Installation in Canada The KC780 Family option kits which are intended for installation in Canada do not include a modem. The option must be connected through a modem, Bell 103J or equivalent, installed by the telephone company. All arrangements and costs for the installation and maintenance of telephone company equipment are the responsibility of the customer. 4.2.5 Option Kits For Installation in the U.K. and Europe Those KC780 Family kits which are intended for installation in Europe do not include modems. The VAX LSI-11 remote port operates in accordance with CCITT V.24, V.21, and V.28 recommendation. It has B.P.O. approval in the U.K. and F.T.Z approval in Germany. kc780-c4(007) 7/26/84 4-5 Appendix A especially provides useful interface for maintenance in the U.K. option specifications and modem will be installation and and Europe. The BC99N modem cable has protective diodes which must be used provided which in the option kit, in the but is added u. K.; in the U. K. it is not before the kit is shipped to the customer site. Site Management Guide 4.2.6 The Site Management Guide must be updated when remote diagnosis is added to the system. The Remote Diagnostic Console binder includes a divider titled "XI. (RDC) ". A single sheet, "VAX-11/780 Remote Diagnosis Preparation", EK-11780-DC, should be filed behind that divider. Figure C-2 is a copy of the document. 4.3 THE KC780 FAMILY REMOTE DIAGNOSIS KITS Three KC780 option kit variations are available: KC780-BA for installation in the United States. KC780-DA for installation in the U.K. and Europe. KC780-EA for installation in Canada. Two KC782 option kit variations are available: KC782-AA for installation in the United States and Canada. KC782 DA for installation in the U.K. and Europe. Two KC785 option kit variations are available: KC785-BA for installation in the United States and Canada. KC785-DA for installation in the U.K. and Europe. kc 7 8 0 - c4 ( 0 0 7 ) 6 /8 /8 4 4-6 For KC780 and KC782 only: Figure 4-1 shows the KC780/KC782 option kitting includes a diagram of system interconnection. provided to show the special scheme and That figure is relationship between the KC780 and KC78 2 kits. Figure 4-2 identifies each kit component by description, part number, and the quantity included in each kit. NOTE The KC780 property Corporation; Family option of Digital it is DIGITAL asset tag not remains the Equipment for sale. is attached to A the BC03L-05 cable during installation. The asset number on that tag is used for capital equipment inventory purposes. 4.3.1 Opening the Kit Carefully open components. the shipping container Check each component for and remove the option possible damage. If any damage is present, it should be reported to the branch office supervisor; if there are indications of shipping damage, that should be reported to the responsible carrier also. For KC780 and KC782 only: Determine that the kit is complete by verifying it against Figure 4-2. Determine that the diagnostic diskette set is compatible with the VAX-11/780 hardware/system revision level according 4-2. to Table The system identification message printed during console program booting indicates the VMS version and reports any FLPA-WCS mismatch. kc780-c4(007) 6/8/84 4-7 DDC/RDC DDC/RDC DDC/RDC 1 l I TELEPHONE NETWORK TELEPHONE NETWORK TELEPHONE NETWORK I I l MODEM MODEM MODEM 1 l l VAX-11/780 VAX-11/780 LQPX2 PROCESSOR SELECT SWITCH Remote Diagnosis For Two Independent VAX-11/780 Systems 1 1 I VA X-11 /7 80 1 VAX-11/780 PROCESSOR A : PROCESSOR B 1 Remote Diagnosis For Two VAX-11-780'S Connected as a VAX-11/782 System FOR: USE KIT: CONTAINS: An independent VAX-11/780 system. KC780-BA KC780-DA KC780-EA All hardware required for one VAX-11/780 system. Processor A of a VAX-11/782 system .. KC780-BA KC780-DA KC780-EA All hardware required for VAX-11/780 Processor A in a VAX-11/782 system. Processor B of a VAX-11/782 system. KC782-AA All hardware required for VAX-11/780 Processor B when Processor A has a KC780-BA or KC780-EA. Processor B of of a VAX-11/782 system. KC782-DA All hardware required for VAX-11/780 Processor B when Processor A has a KC780-DA. Figure 4-1 KC789 / KC782 Kitting Scheme kc780-c4(007) 5/29/84 4-8 QUANTITY PER KIT KC780 KC782 KC785 -DA -EA -AA -DA -BA -DA DESCRIPTION -BA M8017-00 or M8017-AA module 1 M8017-AA or M801 7-YB module 0 1 M8017-AA module 0 0 M7944 module ( MSVll-B) 4K memory 0 l* 0 l* 1 1 1 . 0 ' 0 1 l* 1 0 OR M8044-EA module (MSVll-DE) 48KB Memory 0 l* 0 0 1 *See Note on Page 4-13. DF 0 2 , DF 0 3 , or 1 30-15949 Stand-alone modem LQPX2 0 Processor Select Switch Figure 4-2 0 KC78i Family Option Kit Contents kc780-c4 (007) 6/8/84 4-9 1 1 0 I - ¥ ........... _ _ _ nmHJ'l'T'l'V PF.R .... _- K'T'T' I KC780 -DA -EA KC782 -AA -DA -·- - KC785 -DA DESCRIPTION -BA % BC05D-25 or BC22F-25 EIA Ex tension Cable (25' long, l l l 0 0 0 0 ~ BC22F-25 only EIA Extension CABLE (2 5' long: 0 0 0 0 0 l l BC22F-l 0 0 EIA Extension Cab 1 e ( l 0 ' 1 o ng ' 0 0 2 2 0 0 BC03L-05 Filtered Cable ( 5 ' long) 1 1 1 1 1 1 1 74-21885 Adapter Plate 1 1 1 1 1 1 1 ZE016CY Diagnostic Set 1 0 1 1 0 0 I0 ZE022CY Diagnostic Set 0 1 0 eJ 1 0 0 ·~ ·~ -BA ~ ·~p ~ ~ ~ I . Figure 4-2 I KC780 Family Option Kit Contents (continued) kc780-c4(007) 5/29/84 4-10 I DESCRIPTION .,.. ,#19~~-- --~~~ ~ A ~ a~nama ~BA QUANTITY PER KIT KC780 KC782 KC785 -DA -EA -AA -DA -BA -DA . Mounting Hardware Package 1 1 1 1 1 1 1 H315 Modem Test Adapter 1 1 1 1 1 1 1 ····- ASSET NO. _) ( EQUIPMENT COA'°AATION DIGITAL Asset Tag l 1 EN-0139?-07-N978 1 Installation Ac knowledgemem t 1 1 1 1 EN-01780-07-N978 0 Installation Acknowledgement 1 l 0 1 1 i Figure 4-2 EK-KC780-'rM Technical Manual 1 1 1 1 1 1 1 EK-KC780-UG User Guide 1 1 1 1 1 1 1 KC780 Family Option Kit Contents (continued) kc780-c4 (007) 5/29/84 4-11 -· Table 4-2 KC789/VAX-ll/780 Compatibility (Does not apply to KC785) RD Console Diskette Revision v5.e0-c V5.00-R vs.00-c V5.00·-R VS.00-R vs.00-c VS.00-R v5.e0-c VS.00-R v1.e0-c V7.00-R v1.e0-c v1. crn-R v1.e0-c V7.00-'R * * * * * * * * VMS Release 1.5, 1.6 2.0 2.0 2.e, 2.1 2.e,2.1 2.e, 2.1, 2.2, 2.3 2.3, 2.4, 2.5 2.3, 2.4, 2.5 11/780 Hardware Revision 01 03 03A 04 05 06, 86A 06, 96A 07 R, S, T, R, S, T, or U 3.e 3.e 4.e or U or c D D D D D D F H Hl,K Hl, K J 1, L Jl, L Jl, L Jl, L H3, M 3 3 3 3 3 3 3 3 23-021C6 23-022C6 23-021C6 23-£B9C6 23-021C6 2J-039C6 23-021C6 23-039C6 23-058C6 23-021C6 23-939C6 23-058C6 23-021C6 23-039C6 23-058C6 23-021C6 23-039C6 23-058C6 23-066C6 23-067C6 23-068C6 ZZ-EVNDX Diagnostic Revision P or R v5.e0~c v,w,x,Y,z, v,w,x.Y,z l.e or 1.0 M8224 CS REVISION M8235 CS Revision and FPLA Sockets FPLA'S REQUIRED wcs version and 0A-13 0c-11 0c-11 0D-12 0D-12 0D-12 0D-13 0E-10 Filename WCS118.PAT WCS120.PAT WCS120.PAT WCS122.PAT WCS122.PAT WCS122.PAT WCS123.PAT WCSl.24.PAT. SYS ID Jumpers Required ? No** Yes Yes Yes Yes Yes Yes Yes * The -c suffix indicates CCITT operation; -R indicates U.S.A. operation. ** The System Identity Register jumpers are not needed for booting VMS release 1.5 or 1.6, howeverF they are needed for release 1.6 to enable the error logger. NOTE For KC780-DA and KC782-DA in the U.K. and Europe The kit you receive may not have an M7944 or M8044-EA module. BEFORE MAY 1984 11 /780 systems had an M7944 4K memory module in LS I-11 Slot 3, Row A/B. The KC7 80-DA and KC782-DA kits added a second M7944 in Slot 3, Row CID. (See Figures 4-4 and 4-5) SINCE MAY 1984 All 11/780 family systems are being shipped with an M8044-EA 48KB memory module in LSI-11 Slot 3, Row A/B instead of the M7944. KC7S-O-DA and KC782-D-A optio-ns can be installed on systems which have an M7944 in LSI-11 Slot 3, Row A/B, either by replacing it with an M8044-EA or by adding the second M7944 (the module is to be obtained locally if it is not provided in the kit). Systems which have an M8044-EA in Slot 3, Row A/B do not require any additional memory when. these options are added. 4.4 STEP-BY-STEP INSTALLATION PROCEDURE This procedure provides instructions for the installation of KC780 Family option kits as follows: o In the United States KC780-BA o In Canada KC780-EA o In the U.K. & Europe KC780-DA KC782-AA KC782-AA KC782-DA KC785-BA KC785-BA KC785-DA On the following pages, there is a formatted header block at the right of each instruction step number • Each box in the header block is reserved for a particular option kit variation. When the kit number is printed in its box, the instruction step must be performed. When the kit number box is blank, the step does not apply. Figure 4-3 may be used for an overview of KC780 Family option installation. The installation procedure references that figure as a source of specific installation detail. kc780-c4(007) 7/24/84 4-13 LOPX2 PROCESSOR SELECT SWITCH 'fO MODEM TO VAX·11/780 PROCESSOR A -----~ BCOS0-25 OR BC22F·25 TO VAX-11/780 PROCESSOR B KC782 ONLY- AC POWER Figure 4-3 LSI-11 Hardware Configuration kc780-c4(007) 5/29/84 4-14 ALSO SEE FIGURE A2 ORIGINAL LSI-ii MODULE CONFIGURATIONS ALL 11/780 and 11/782 SYSTEMS SHIPPED BEFORE MAY 1984 M7946 2 ----l\!i\illllll!\ilf------- 3 M7940 2 M9400-YE 3 4 4 A c B D ,-----,---------.---------.---------.---------.-----, t t I I I t I ALL 11/780, 11/782, and 11/785 SYSTEMS SHIPPED AFTER MAY 1984 1 -·--------------------------------------------M7940 2 2 M7946 ~~]ltl•~~~~~~~ 3 M9400-YE 3 4 4 ----- ----------------------------------------D c B A -----,---------.--------- ---------·--------I Figure 4-4 I I Original LSI-11 Module Configurations kc780-c4(007) 7/26/84 4-15 LSI CONFIGURATIONS AFTER OPTION INSTALLATION 11/780 AND 11/782 SYSTEMS IN THE UNITED STATES AND CANADA M7264 CPU MODULE (M7264-YC with M8044-EA) 1 2 M7946 M7940 2 3 M7944 or M8044-EA M8017-00, -AA 3 M9400-YE 4 4 I A I B c I D I ---------,--------- ---------,--------I I 11/780 AND 11/782 SYSTEMS IN THE UNITED KINGDOM AND EUROPE (OPTION INSTALLED WITH M7944 4K MEMORY MODULE) -----.--------------------------------------, : M7264 CPU MODULE -----.--------------------------------------2 : M7946 M7940 -----.------------------------------------3 M7944 M7944 I 1 I 2 I M9400-YE 4 M8017-AA, -YB .----A c B D .----- ---------.--------- ---------.--------- 3 4 I I I I I I 11/780 AND 11/782 SYSTEMS IN THE UNITED KINGDOM AND EUROPE (OPTION INSTALLED WITH M8044-EA 48KB MEMORY MODULE) M7264-YC CPU MODULE ' 2 M7946 3 M8044-EA 4 .----' I A i I i B 1 M7940 2 M8017-AA or -YB 3 M9400-YE 4 c I i D ,----- ---------,--------- ---------,--------I Figure 4-5 I I LSI-11 Configurations With KC780 and KC782 Options kc780-c4(007) 7/26/84 4-16 ORIGINAL LSI-11 MODULE CONFIGURATION ALL 11/785 SYSTEMS M7264-YC CPU MODULE 2 M7946 1 M7940 2 ----------------------- ------------------- ----4 4 I A I B c I I D ---------:--------- ---------.--------I LSI CONFIGURATION AFTER OPTION INSTALLATION ALL 11/785 SYSTEMS ------------------------------------------M7264-YC CPU MODULE 1 --~-- 2 M7946 M7940 2 --------------------------------------------3 M8 0 4 4 -EA \\\\\\\\ft\IQ\\f\tii.i\\\t 3 4 4 A I I B c I I D ---------:--------- ---------:--------- Figure 4-6 LSI-11 Configurations In 11/785 Systems kc780-c4(007) 7/3/84 4-17 STEP 1 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I Perform the following I KC782 I KC782 I I -AA I -DA I preparatory steps I KC785 I KC785 I I -BA I -DA I before installation is begun: o Complete site preparation as described in Paragraph 4.2. o Examine kit contents as described in Paragraphs 4. 3 and 4.3.1. o Verify correct system operation. STEP 2 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Call the DDC/RDC and confirm that the System Configuration Package ( des c r i bed in Pa rag r a ph 4 • 2. 1 ) has been rec e iv e d and processed • They want to know when an option installation is in progress and if you will be requesting a system test (Paragraph 4.7) and/or a demonstration for customer personnel (Paragraph 4.8). kc780-c4(007) 5/29/84 4-18 STEP 3 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I Prepare the M8017 (-00, I KC782 I KC782 I I -AA I -DA I -AA, -YB) Table 4-3 and Figures 4-7 and 4-8. module for I KC785 I KC785 I I -BA I -DA I installation using In addition to verifying the status of each jumper on the board, you must change the status of some of the jumpers. Those are indicated in Table 4-3 in the column titled "JUMPER REMOVED OR INSERTED AT FIELD INSTALLATION". STEP 4 I KC782 I I -DA I I KC780 I I -DA I Do this step if you will be installing an M7944 4K memory module. (Do not do this step if you will be installing an M8044-EA module) Prepare the M7944 {MSVll-8) for installation as 4-9. kc780-c4(007) 5/29/84 4-19 shown in Figure Table 4-3 MS017-00, MS017-AA, and MS017-YB Jumper Configurations ~ 0 ......J ~ JUMPER S1~ATE FROM FAC1~0RY IN OUT lSl lSl A3 00 lSl I 0 MS017-AA M8017-YB DESCRIPTION x x x x x x x x x x x x x x x x x x These jwnpers are for corresponding bits 3-12 of the address word. Device address 177S6X is set. Bits 0, 1, and 2 are hardwired on the module to address the four device registers as follows: X=0 RCSR X=4 XSCR X=2 RBUF X=6 XBUF x x x x x x x x x x x x x x x x x x These jwnpers determine vector generation during an interrupt. An inserted jumper asserts the corresponding address bit on the LSI-11 bus. This jumper configuration implements interrupt vector address 3l~S for receiver interrupts and 314 8 for tr an sm it t er inter r upt s • FOR 300 BAUD ONLY Remove R0 R0 Insert Rl Rl R2 Remove R2 R3 x x x x x x x x x x x This configuration sets the receiver and transmitter for 300 baud (enables common speed operation) • Remove T0 Insert Tl x x x x x x x x x x x This configuration sets the transmitter to 300 baud. It i s r ed und ant to the "R" _iwn..Q.ers. x x x x x x x x x This configuration sets the receiver and tr an smi t ter for 120:0 baud (enables common speed ope r at i o n t • A4 AS A6 U1 N \0 .......... 00 MS017-00 x x x x x x x x x x ......J .......... JUMPER REMOVED OR INSERTED AT FIELD INSTALLATION A7 AS A9 Al0 ~ x All Al2 V3 V4 Insert V3 vs V6 V7 vs x ~ I N lSl T0 Tl T2 T3 Insert T3 FOR 1200 BAUD ONLY R0 Remove R0 Rl Remove R2 R2 R3 x x x x x Table 4-3 7'" 0 ...J 00 & I 0 .i::. & & ...J M8017-00, M8017-AA, and M8017-YB Jumper Conf igur at ions ( Continuedt JUMPER STATE FROM FACTORY IN OUT JUMPER REMOVED OR INSERTED AT FIELD INSTALLATION FOR 1200 BAUD ONLY T0 Remove T0 Tl T2 Insert T3 T3 N This configuration sets the DF03 transmitter to 12HJ baud .. It is redundant to the "R"· j um_E_er s. -E 1 2 x x x x x x Operation with 8 data bits per character. PB x x x Programmable baud rate function disabled • x x x x x x Common speed operation enabled. BG p .i::. I-' DESCRIPTION x x x x x x x .i::. I M8917-YB x x x x x x x \0 N M8017-AA x x x x x x x U1 ' 'co M8017-00 c Cl s Remove BG x Disable Break Generation Operation without parity Does not apply Parity type when "P" is removed. x x Sl x x x Split speed operation disabled. H x x x Halt on framing error disabled. x x x x x -B x Boot on framing error disabled. -FD x x x Data Terminal Ready is not forced continuously true. B ' Table lt-3 ~ 0 -..J JUMPER STATE FROM FACTORY - IN OUT M8017~00, H8017-AA, and M8017-YB Jumper Configurations (Continued) JUMPER REMOVED OR INSERTED AT FIELD INSTALLATION M8017-00 H8017-AA M8017-YB DESCRIPTION 00 0 I 0 ..i:= -FR x x x Request Ta Send is not forced continuously true . RS x x x Request To Send is enabled FB x x x Force Busy is disabled. M, M'I x x x Factory test junipers. "M" does not exist on M8017-A.A. ......... 0 0 -..J ..._ !NIT ..i:= I I\) I\) -- M2, M3 x Maintenance jumpers disabled x x UART Clear signal enabled DCOK SD1 to SD SD1 to DS No change required x• • FOR KC780-BA and KC780-EA DATA SET REA~Y _IS DISABLED SD1 to SD may be a jumper on Side 1 or an intact etch between those pins on Side 2. SD1 to SD SD1 to DS Remove SD1 to SD. Insert SD1 to DS x• • For KC780-DA, KC785-BA, and KC785-DA. DATA SET READY IS ENABLED Change jumpers. Cut the etch on side 2 between SD1 and SD if it has not been cut. MN-OMN-0 1-1-1-1-cca::cccc c JI:I:I:I: Jl 0 0 0 FB • ~ M RS FACTORY USE ONLY 0 0 S1 ~01 I-FR ~ Cl 0 0 M1 FACTORY USE ONLY 0 BG 0 0 0 PB OOr-.tein'ltM >>>>>> -E o :11::1 II: II I: ::I l 0 2 0 Po i~ Ell ~so N-OCDa:>r-.u:un'ltM <<<<t<(<(<(<(<(<( 0 -e/ B 0 0 H '---___r_,--- MA-2789 Figure 4-7 M8017-00, M8017-YB kc780-c4(007) Jumper Configuration 5/29/84 4-23 I ::Sc1C: . I RS R1 RO TO T1 T2 T3 R2 R3 .ONIT) (DCOK) Figure 4-8 MA-8764 M8017-AA Jumper Configuration kc780-c4 (007) 5/29/84 4-24 CCCJCJCJDCJCJ == ===:::::J == ====:J c::c: c c L::: c - c:: £:::: -:... =. l::=C c .. I cc ~ ~ 0~ 9 W2 c ~ ::J --J - 11 -· ~ ::J -:J ::J _:J It: I W3 W4 W1 JUMPER IN/OUT W1 W2 W3 W4 IN OUT IN IN _:_j -· =:i -:J ::J C:: L r:_ ---1 -:::: :::J L-C Ci: c .:: :::J - l::= L L_ :::::J ~ FUNCTION ·1 MEMORY BANK SELECT 2 (400()().57776) DISABLE BRPLY DURING REFRESH MA-&613 Figure 4-9 M7944 Jumpers for KC780-DA or KC782-DA kc780-c4 (007) 5/29/84 4-25 STEP 5 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Refer to Figure 4-3. Check the universal I/O connector panel at the lower right rear of the VAX to determine if the 25-pin EIA connector on the BC03L-05 will mount directly to it. If not, attach the 74-21885 Adapter Plate to the cable, using two 6-32 kep nuts that are included in the mounting hardware package. On later systems, the cable should be mounted instead to the CPU I/O panel directly behind the LSI-11. STEP 6 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I ------- ------- I KC782 I KC782 I I -AA I -DA I ------- ------- I KC785 I KC785 I I -BA I -DA I With two tie wraps, attach the DIGI'rAL Asset Tag to the BC03L-05 cable about four inches from the Berg connector. STEP 7 I KC780 I I -BA I I KC785 I I -BA I Perform this step only if the modem in the kit is a model VA355P made by Racal-Vadic. Determine that switches 6 and 7 on SW B are in the c 1 o s e d ( oN ) po s i ti on ( Fig u re A- 3 ) • On most Ra ca 1-Va d i c modems, these two switches will be in the open (OFF) position incorrect! y. kc780-c4(007) 5/29/84 4-26 The Racal-Vadic modem has a decal attached of the unit. It provides to the bottom surface information about switches for modem operation options. setting jumpers and The same information is in the vendor-published manual which is shipped with the unit. Since tpe cover must be removed to check the status of the two switches defined above, it is recomnended that the status of other switch settings and jumpers be verified at the same time. Except for the two switches, the all others should have been set correrctl y at factory. Appendix A of this manual includes additional general modem i n f o rm at i on • STEP 8 I KC780 I I -BA I I KC785 I I -BA I , I I is a model 103A3 Perform this step only if the modem in the kit made by General Data Comm Industries, Inc. Remove the modem cover and verify the status of option switches and jumpers. They should have been set correctly vendor-published manual at both the factory. include the Figure A-4 information and the needed to check the states of those options. Appendix A of this manual includes additional information. kc780-c4(007) 5/29/84 4-27 general modem CAUTION FCC regulations prohibit the changing of certain data customer set configurations by Installation of personnel. solder straps or the cutting of printed circuit clads by any but an authorized GDC agent voids GDC's warranty on the equipment, and is strictly prohibited. STEP 9 I KC785 I I -BA I I KC780 I I -BA I Perform this step only if the modem in the kit is a model DF02 or DF03 made by DIGITAL. The proper option states are preset at the factory; no on-site preparation is installed is a DF03, the IN position (for DF02) required. If the model to be press the HS switch on the control panel to to set 1200 baud operation. and Figures A-7 and A-8 (for DF03) Figures A-5 and A-6 and Table A-1 show the functions and the required states of the option selection jumpers. Both the DF02 or DF03 User Guide (shipped with the modern) and Appendix A of this manual provide additional information. kc780-c4(007) 5/29/84 4-28 STEP 10 I KC782 I KC782 I I -AA I -DA I I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC785 I KC785 I I -BA I -DA I At this step, you will turn off system power and make the hardware accessible for the installation: a. Open the front doors to provide access to the LSI-11 at the lower left. Remove the left panel. b. Turn off power to the LSI-11. c. Turn the VAX keyswitch to OFF. d. Turn the ac circuit breakers at the lower left rear of the cabinet to OFF. e. Release the quarter-turn captive retaining screws that attach the blower plenum to the rear of the cabinet. Lift up on both sides of the panel to remove it. This exposes the rear of the LSI-11. f. Remove the bezel from the LSI-11 mounting box. STEP 11 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Disconnect the Berg connector/cable from the M7940 module in Slot 2, Row C/D of the LSI-11; leave the module in place. Marking this console terminal cable may avoid confusing it with the remote cable which will be installed in Step 16. kc780-c4(007) 5/29/84 4-29 The following steps which include module insertion or position changes refer to the LSI-11. STEP 12 I KC780 I I -BA I I KC780 I I -EA I I KC785 I KC785 I I -BA I -DA I I KC782 I I -AA I Move the M9400-YE module from Slot 3, Row C/D to Slot 4, Row C/D. STEP 13 I KC780 I I -BA I I KC780 I I -EA I I KC782 I I -AA I Install the M8017-00 or -AA in Slot 3, Row C/D. STEP 14 I KC780 I I -DA I I KC782 I I -DA I IF YOU WILL BE INSTALLING AN M7944 a. Move the M9400-YE module (4K) MEMORY MODULE - from Slot 3, Row C/D to Slot 4, A/B. b. Install the M7944 module in Slot 3, Row C/D. c. Install the M8017-AA or -YB in Slot 4, C/D. kc780-c4(007) 5/29/84 4-30 Row IF YOU WILL BE INSTALLING AN M8044-EA (48KB) MEMORY MODULE a. Move the M9400-YE module from Slot 3, Row C/D to Slot 4, Row C/D. b. Remove the M7944 module from Slot 3, Row A/B. c. Install the M8044-EA in Slot 3, Row A/B. d. Install the M8017-AA or -YB in Slot 3, Row C/D. e. If the M7264 LSI-11 CPU module (Slot 1, Row A/B/C/D) is not a -YC, rework it as follows: ~j~~ ... · ~' . ~~' --~~. ,~v· v ~ ~INSTALL A WIRE.WRAP .JUMPER AT W4 --, • 0 - ,~~~---- _=i Figure 4-10 /REMOVE THE WIRE WRAP JUMPER AT W2 M7264 to M7264-YC Rework MA-0600-84 kc780-c4(007) 7/24/84 4-31 STEP 15 I KC780 I KC780 I KC780 I I -BA I -DA i -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Dress the BC03L-05 cable through the opening under the LSI-11 module (near the power supply), out through the back, and to the I/O connector panel. Plug the Berg connector into the M8017 module, making certain that the "THIS SIDE UP" label is away from the side 1 surface of the board. STEP 16 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I Connect the Berg connector I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I (which was disconnected in Step 11) to the M794B module in Slot 2, row C/D. STEP 17 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I Attach the BC03L-05 25 pin EIA connector if needed) I KC785 I KC785 I I -BA I -DA I (with the adapter plate to the I/O connector panel at the lower right rear of the VAX-11/780. Four 6-32 kep nuts are included in the mounting hardware kit for this purpose. On later systems, the cable should be mounted instead to the CPU I/O panel LSI-11. kc780-c4 (007) 5/9/84 4-32 directly behind the STEP 18 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I At this step all KC780 option hardware which mounts within the processor cabinet has been installed. a. Install the blower plenum and fasten it. b. c. Install the LSI-11 bezel. Install the left panel. STEP 19 I KC78e I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Put the modem in the location prepared for it (Appendix D may apply). Note that there must be a separate ac power source for the modem. Connecting the modem to the 869 Power Distribution Box is a violation of U.L. and other regulations and of system power integrity. Connect the analog output cable from the modem into the telephone data jack (e.g., RJllC in the United States). kc780-c4 (007 j 5/9/84 4-33 STEP 20 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I o I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I IF THE SYSTEM IS AN INDEPENDENT VAX-11/780: Connect the BC05D-25 or BC22F-25 cable to the BC03L-05 connector that you mounted to the I/O connector panel in Step 17. Run the BC05D-25 or BC22F-25 cable to the modem and connect it there. (For installation in the u. K. see note which follows.) o IF THE SYSTEM IS A VAX-11/782: Position the LQPX2 processor select switch on top of the VAX-11/782. Connect a BC22F-10 cable from each VAX-11/780 I/O panel to the switch. Connect the BC05D-25 or BC22F-25 cable from the switch to the modem. (For installation in England, see note which follows.) NOTE For installation in the U.K., a BC99N cable (which has protective diodes) must be installed to isolate any user device from the telephone network. A BC99N cable is added to each KC78e Family option kit in the U.K. before it is shipped to the customer site. For a VAX-11/780 or 11/785 system, connect the BC99N cable between the processor 1/0 panel and the modem. The BC85D-25 or BC22F-25 cable can be used as an extension between the BC99N and the processor I/O panel. For a VAX-11/782 system, connect the BC99N between the modem and the LPQX2 processor seiect switch. The BCBSD-25 or BC22F-25 cable can be used as an extension between the BC99N and the LPQX2 switch. kc780-c4 (007) 5/9/84 4-34 STEP 21 I KC782 I KC782 I I -AA I -DA I I KC780 I KC780 I KC780 I I -BA I -DA I -EA I At this step, can now all restore option hardware system power and I KC785 I KC785 I I -BA I -DA I installation perform is complete. You preliminary system lower rear testing: a. Turn the ac circuit breakers at the left of the cabinet to ON. b. Power up the LSI-11. For KC780-DA in Europe, and for all KC785's, the line time clock (LTC) switch must be on. c. For VAX-11/780 diskette RX4 and 11/782: Mount the Remote Console (RX41 in Europe)· in the RX01. For VAX-11/785: Mount the System Console diskette RXlA in the RX0 l. d. Power up the VAX system by turning the keyswi tch to the LOCAL position. e. Check the system identification message and verify that the Console Version is as follows: For VAX-11/780 V7.00-R (U.S.A.) and 11/782: or later. V7.00-C (CCITT)) or Reference Table 4-3 for compatibility details. For VAX-11/785: V06-00-C or later. f. Examine memory location 0 to verify correct operation at the local console terminal. kc780-c4(007) 5/9/84 4-35 g. Boot VMS and log into the Field Service account (the BOOT switch may not work at this time because DEFBOO.CMD is not set-up yet). h. Check the following in the [SYSMAINT] directory: 1. CONFIG.COM is assembled correctly for this system. 2. DIAGBOOT.EXE is contiguous; if not, do the following: a. $COPY/CONTIG DIAGBOOT.EXE DIAGBOOT.EXE b. $PURGE [SYSMAINT] 3. See that all the necessary diagnostics are present for the indicated release. NOTE If the customer's system pack is not to be used for remote diagnosis because it has confidential or vital data, then a separate Field Service VMS pack should be prepared. For remote diagnosis it will be mounted (and write protected) in place of the customer's pack. 4.5 MODEM TEST Perform a preliminary test of the modem and dedicated telephone line as follows: a. Turn the VAX system keyswitch to REMOTE. For VAX-11/782: The LQPX2 processor select switch enables remote access to either kc780-c4(007) 7/26/84 4-36 b. If the modem is a DF03, make sure that the HS switch on the control panel is in the IN position (1200 baud).· c. Determine that the modem has ac power. Set the modem switches for normal (not test) operation. d. From another telephone, dial the number of the dedicated telephone line. A ringing signal should be heard, followed by a carrier signal which indicates that the modem answered the call. e. Hang-up. If this test cannot be completed successfully, refer to Paragraph A.5, Modem Troubleshooting. 4.6 M8017 OFF-LINE TEST MAINDEC-11-DVDVA is 1used to test operation of the M8017-00, -AA, or -YB module. The diagnostic is included on diskette ZJ-215-RY. 1. Power down the system. NOTE Always arrange for proper system shut-down with the customer before beginning any troubleshooting procedure. 2. Disconnect the modem cable from the I/O connector at the lower left rear of the VAX. For VAX-11/782: The cable to be disconnected from the I/0 connector goes to the LQPX2 processor select switch. kc780-c4(007) 7/26/84 4-37 3. Plug the H315 modem test adapter into the 1/0 connector in place of the cable; 4. Power up the system; turn the keyswitch to LOCAL. 5. Load and run MAINDEC-11-DVDVA. 6. When the program has complete. 7. Disconnect the H315 modem test adapter. cable which you disconnected in Step 2. 4.7 run successfully, the testing is Reconnect the DDC/RDC SYSTEM TEST The DDC/RDC should be asked to check system operation following option installation. Call the DDC/RDC and perform the procedure in Paragraph 3.2 or in the KC780 and KC782 User Guide, Figure C-1, "When Ma in tenanc e Diagnostics are to be run by the DDC/RDC". You may want to ask site personnel to participate in the procedure. 4.8 CUSTOMER INSTRUCTION Following installation of the KC780 option, site personnel must be instructed in the use of the added remote diagnosis capability. The instruction includes: 1. Describe the added remote diagnosis hardware and functions. Inform them that normal system operation is unaffected and that their normal operating procedures are not changed. (Paragraph 4.8.1) kc780-c4(007) 7/26/84 4-38 2= Review the contents of the User Guide (Figure C-1) and see that they post or file it where it will be easy to find. (Paragraph 4. 8. 2) 3. 4. Add the "VAX 11/780 Remote Diagnosis Preparation" document (Figure C-2) to the Site Management Guide binder behind the RDC tab. (Paragraph 4.8.3) Assist them in calling the DDC/RDC and helping with a remote diagnosis demonstration session. (Paragraph 4.8.4) 4.8.1 Normal Operation Not Affected The addition of remote diagnosis hard-ware does not a£fe-ct system operation. Site personnel will not be required to change their normal day-to-day operating procedures. Keyswi tch positions OFF, LOCAL, and LOCAL DISABLE will continue to be used exactly as before. Instruction in the use of the now-functional keyswitch positions REMOTE and REMOTE DISABLE is required. The functions of these keyswi tch positions are described in Paragraph 2. 2. 1. The only visible hardware addition is the modem. Site personnel will have little or no need to touch it, but they may want to monitor activity in its indicator lights during remote system testing. 4.8.2 The User Guide The Remote Diagnosis User Guide, Figure C-1, is a summary of site personnel involvement in remote diagnosis procedures. Review the document with them, type in the DDC/RDC telephone number, then put it where it will be easy to find when they need it (they may want extra photocopies of it). kc780-c4 (007) 5/9/84 4-39 The guide will help diagnosis experience: users with different levels of remote a. The user with little remote diagnosis experience or knowledge can call the DDC/RDC and be led step-by-step through the procedure. b. The user can expect that the DDC/RDC wi 11 ask the basic questions listed on Page 1, Steps 1 and 2, and be prepared to respond. c. The user may read the information on Page 2 and be prepared for an easier interaction with DDC/RDC personnel and the remote diagnosis procedure. 4.8.3 The Site Management Guide A documer:it titled "VAX-11/7 8 0 Remote Diagnosis Preparation" is reproduced in this manual as Figure C-2. It is another source of information about working with the DDC/RDC and the user should be shown where it is filed in the Site Management Guide. 4.8.4 DDC/RDC Demonstration Session The most effective instruction, an on-line demonstration, should be considered an important step in each KC780 Family option installation. If site personnel were included in the initial DDC/RDC system test (Paragraph 4.7), that may have provided enough user instruction. If not, request that they help in a demonstration which you can schedule with the DDC/RDC. Before a demonstration is started, see that site personnel understand operation of front panel controls, how to find and identify the diagnostic diskettes, and where to find information kc780-c4(007) 5/9/84 4-40 about calling the DDC/RDC. ·rhey should be allowed to place the call to the DDC/RDC, load the diskettes, monitor the terminal, and perform other procedure. steps which are part of the remote diagnosis You may want to explain the activity in the modem indicator lights, but the modem does not need user attention except possibly to turn power on or off. Site personnel who have received this instruction wi 11 be more confident about the remote diagnosis process. However, the DDC/RDC expects calls from users with little experience and will provide whatever help is needed. of Figure C-1, This is shown in the User Guide, Page 1 in which each of the five steps of the procedure begins "The DDC/RDC wi 11 • • • • " Installation Acknowledgement Form 4.8.5 As the final step in the KC780 Family option installation, you must have an authorized customer representative sign a receipt for the hardware. The customer also acknowledges that the hardware is the property of Acknowledgement Digital Form, Equipment Corporation. EN-01392-07-N978, KC780-BA and KC782-AA option kit for is An Installation included that purpose in in the each United States. KI'r FORM NUMBER FIGURE NUMBER KC780-BA EN01392-07-N978 4-11 KC782-AA EN 01392-07-N978 4-11 KC785-BA EN01780-07-0000(7PJ) 4-12 Country-specific forms are used in countries other than the United States. The form is to be sent to the DDC/RDC after filled-out and signed. kc780-c4(007) 5/9/84 4-41 it has been ~o~oomo DIGITAL EQUIPMENT CORPORAT~ VAX 11nso REMOTE DIAGNOSIS INSTALLATION ACKNOWLEDGEMENT I, the undersigned, acknowlwdge receipt of Remote Diagnosis Kit (KC780), Asset No ...............••......................•.•••.•.. for u1e on VAX 11 nSO, Serial No ................................................•...•......•••••..•.......•........... I recognize that this Remote Dllgnosis Kit 1lways remains the propeny of Digital Equipment Corporation, 1nd egree not to remove or tamper with 1ny pan of it, nor to disclose or make 1ny Plrt of it 1Vlilable to a third party. I further acknowledge that I will 1llow Digital full and free 1ccess for the purpose of removal of the Diagnosis Kit and restoration of the system to its original condition if for any reason the Field Service Agreement should be terminated. Computer Syst~ to t. IOCllt«l •t: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Com1JM1Y------------------------------ Addr.SS---------------------------------------CtrY-------------- Sr«~---- Zip Ct>t# _ _ _ _ __ By Authorind Repraent•riw ____________________ O.te _ _ _ _ _ __ Ntk-------------------------------------EN-01392·0'7·N9'78C'7251 Whi••-Cunonwr Figure 4-11 kc780-c4(007) C."9ry-arenef\ Ptna-D.D.C KC780 and KC782 Installation Acknowledgement Form 5/15/84 4-42 mnmnomn DIGITAL EQUIPMENT CORPORATION 111785 REMOTE DIAGNOSIS INSTALLATION ACKNOWLEDGEMENT I. the undersigned. acknowledge receipt of Remote Diagnosis Kit (KC 785), . Asset No.......................................................................................................................................... For use on 11n85 Serial No ....................................................................................................................................................................... 1reeognizetnat-ffiis~emoteDiaghosisKif always remains-me property omrgrrotfqTJtpmentCOrporation. and agree not to remove or tamper with any port of it. nor to disclose or make any port of it available to a third party. I further acknowledge that I will allow Digital full and free access for the purpose ot removal of the Diagnosis Kit and restoration of the system to its original condition if for any reason the Field Service Agreement should be terminated. Computer System to be located a t : - - - - - - - - - - - - - - - - - - - - - - - CompanY-------------------------------~ Address --------------------------------~ C i t y - - - - - - - - - - - - - - - State - - - - - - - - Zip Code - - - - By Authorized Representltive - - - - - - - - - - - - - - - - - - D a t e - - - - - - - Title White -Customer Conary -Branch Pink -0.D.C. Figure 4-12 KC785-BA Installation Acknowledgement Form kc780-c4(007) 5/15/84 4-43 4.9 REMOVING A KC780 FAMILY OPTION The following procedure must be performed when a KC780 Family option is removed from a VAX system. STEP 1 : KC780 : KC780 : KC780 I -BA -DA -EA : KC782 : KC782 : -AA -DA I KC785 I KC785 : -BA -DA At this step you will turn off power to the system and make the hardware accessible for option removal: a. Open the front doors to provide access to the LSI-11 at the lower left. Remove the left panel. b. Power down the LSI-11. c. Turn the VAX keyswitch to OFF. d. Set the ac circuit breakers at the lower left rear of the cabinet to OFF. e. Release the quarter-turn captive retaining screws that attach the blower plenum to the rear of the cabinet. Lift up on both sides of the panel and remove it. f. Remove the bezel assembly from the LSI-11 mounting box. kc780-c4(007) 7/26/84 4-44 STEP 2 I KC780 I I -BA I KC780 I KC780 I I I -DA -EA I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Disconnect the Berg connector/cable from the M7940 module in Slot 2, Row C/D of the LSI-11; leave the module in place. Note: Module position changes in the following steps are made within the LSI-11. Refer to Figures 4-2, 4-3, 4-4, 4-5, and 4-6 which shQW the various configurations of modules in the LSI-11 and identify all KC780 family option components. STEP 3 I I KC780 -BA I I KC780 I KC780 -DA I -EA I I I I KC782 I KC782 I -AA Disconnect the Berg connector I -DA I I I KC785 I KC785 I -BA (BC03L-05 cable) M8 0 1 7 ( - 0 0 , -AA , o r -YB ) mod u 1 e fr om S 1 o t 3, STEP 4 I KC782 I I -DA I If there is an M7944 in Slot 3, Row C/D, remove it. kc780-c4 (007) 5/15/84 4-45 -DA I and remove the Row C/ D or Row C/D. I KC780 I I -DA I I S1 o t 4, STEP 5 : KC780 l : KC782 : -DA -DA If the option was installed with an M8044-EA module (48KB memory) added in Slot 3, Row A/B, remove the M8044-EA and replace it with an M7944 module (4K). (An M7944 may not be available when you are doing this; see note on page 4-13.) STEP 6 : KC780 I l -DA KC782 -DA I If you replaced an M8044-EA with an M7944 in Step 5, rework the M7264-YC CPU module (Slot 1, Row A/B/C/D) as follows: Remove the jumper (0 ohm resistor) at W9. Remove the wire wrap jumper at W4. Install a wire wrap jumper at W2. Figure 4-10 shows the locations of these jumpers. STEP 7 l ------------- ------KC780 l KC780 l KC780 l -BA -DA -EA ------- ; ----·-------- ------KC782 I ; KC785 l KC785 l l KC782 -AA -DA Move the M9400-YE Slot 4, Row A/B or Slot 4, Row C/D. kc780-c4(007) 7/24/84 4-46 -BA -DA STEP 8 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I Reconnect the Berg connector to the M7940 module in slot 2, row C/D (it was disconnected in Step 2). STEP 9 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I Disconnect the modem cable l KC782 I KC782 I I -AA I -DA I from the I KC785 I KC7~5 I I -BA I -DA I I/O connector panel at the lower left rear of the CPU cabinet. For VAX-11/7 82: The cable to be disconnected goes to the LQPX2 processor select switch. STEP 10 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I Remove the BC03L-05 it is present) I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I {with the 74-21885 adapter plate attached if from the I/O connector panel. Pull the Berg connector end of the BC03L-05 cable out of the LSI-11 and remove the cable assembly. kc780-c4(007) 5/15/84 4-47 STEP 11 I KC780 I I -BA I I KC785 I I -BA I If the modem was provided by DIGI'rAL, disconnect it from ac power. a. Disconnect the BC05D-25 cable from the modem. STEP 12 I KC780 I KC780 I I -DA I -EA I Disconnect the BC 050-2 5 I KC782 I KC782 I I -AA I -DA I (and/ or the BC99N in I KC785 I I -DA I the U. K.) from the modem. STEP 13 I KC782 I KC782 I I -AA I -DA I Remove the LQPX2 processor select switch and the three cables attached to it. kc780-c4 (007) 5/15/84 4-48 STEP 14 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC782 I KC782 I I -AA I -DA I I KC785 I KC785 I I -BA I -DA I At this step the KC780 option hardware has been removed. a. Install the blower plenum and fasten it b. Install the LSI-11 bezel c. Install the left panel STEP 15 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I I KC785 I KC785 I I -BA I -DA I I KC782 I KC782 I I -AA I -DA I Power up the system and perform routine testing to verify that the system is operating correctly. STEP 16 I KC780 I KC780 I KC780 I I -BA I -DA I -EA I Verify 4-2. that you have all option components Verify specifically that the removed according DIGITAL Asset to Figure Tag has been (it is usually attached to the BC03L-05 cable during installation). returned I KC785 I KC785 I I -BA I -DA I I KC782 I KC782 I I -AA I -DA I to The kit components should be carefully packed and the local Field Service office Allocation Coordinator. kc780-c4(007) 5/15/84 4-49 or the Di strict CHAPTER 5 TROUBLESHOOTING 5.1 FIELD MAINTENANCE PHILOSOPHY The KC780 Family option hardware includes either one module, or two, connecting cables, and, in the United States, a modem. Since field maintenance assumes module and modem swapping, servicing the option i s not comp 1 e x • A1 so , s inc e the opt i on i s a remote port connection within a system, it is unlikely that an option component failure will affect system operation. Most failures will be discovered when the DDC/RDC attempts a connection. As a result, you will usually have their help when performing corrective maintenance on the option. 5.2 M8017 TEST After running LSI-11 basic CPU and memory diagnostics, KC780 or KC782 troubleshooting should begin with the running of the M8017 Off-Line Diagnostic, MAINDEC-11-DVDVA as detailed in Paragraph 4.6. Failure of that test indicates a defective M8017 module: a. M8017 (-00 or -AA) LSI-11 Slot 3, Row CID in KC780-BA, KC780-EA or KC782-AA in the United States and Canada. b. M8017 (-AA or -YB) in KC780-DA or KC782-DA in the United Kingdom and Europe If the option was installed with an M7944 (4K memory), the M8017 will be in Slot 4, Row C/D. kc780-c5(007) 7/26/84 5-1 If the option was installed with an M8044-EA (48KB memory), the M8017 will be in Slot 3, Row CID c. M8017-AA LSI-11 Slot 3, Row CID in KC785. You can troubleshoot the M8017 as follows: NOTE Always arrange for proper system shut-down with the customer before beginning any troubleshooting procedure. CONTROL P >>>HALT >>>SET DEF OCTAL, WORD >>>E/CONS 175610 •.••. This is the M8017 CSR. Refer to the bit designation list which follows. >>>SET DEF HEX.LONG •• Don't forget to do this when finished. Bit Bit Bit Bit Bit Bit Bit Bit 15 14 13 12 11 10 9 8 Dataset Interrupt Ring Indicator Clear To Send Carrier Detect Receiver Active Dataset Ready * Not Used Not Used Bit 7 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Bit 0 Receiver Done Receiver Interrupt Enable Dataset Interrupt Enable Not Used Not Used Request To Send Data Terminal Ready Not Used *Used only with M8017-AA and M8017-YB in KC780-DA, KC782-DA, and KC785-DA in the United Kingdom and Europe and KC785-BA in the United States. 5.3 MODEM SIGNAL CONTROL IN THE LSI-11 All LSI-11's (in 111780's and 11/782's) shipped before April 1984 included a 4K RAM memory, M7944 module in Slot 3, Row A/B. Modem kc780-c5(007) 7126184 5-2 signals were controlled by microcode on that module. The KC780-DA and KC782-DA options added a second M7944 4K memory module in Slot 3, Row CID, which extended modem signal control capability as required for the European environment. Either of these modules may be suspected when modem interface failure indications are present. The M7944 module has been replaced by an M8044-EA (48KB memory) in Slot 3, Row A/Bin all LSI-11's (in 11/780's, 11/782's, and 11/785's) shipped since April 1984. 5.4 MODEM FAILURE Information about modem operation, testing, options, repair, and swapping can be found in Appendix A. Paragraph A.5, Modem Troubleshooting, may be useful when modem faiiure indications are present. 5.5 FAILURE INDICATIONS Table 5-1 is a compilation of reported failure indications which have been noted by the DDC/RDC. 5. 5. 1 No System Identification Message If there is no console message at power-up or booting a. Check to see that the keyswitch is in LOCAL. b. Check to see that LSI-11 modules are in the correct slots (Figures 4-4, 4-5, and 4-6). c. kc780-c5(007) Check to see that modules are seated and that cable connectors are secure in their sockets. 7/26/84 5-3 5.5.2 DDC/RDC Not Able to Connect a • Check to see that the RX4 For KC780 or KC 7 8 2: (RX41 Remote Europe) in Console diskette is console diskette is booted in the LSI-11. For KC 785: No remote required; load and boot Console Diskette RXlA. b. Check to see that the VAX keyswitch is in REMOTE. c. Check to see that the modem has power and that -AA, -YB) its cables are connected. d. Check module to see that jumpers (Paragraph 2. 3.1) the are and M8017 (-00, configured that the module correctly is correct slot (Figures 4-4, 4-5, and 4-6). e. kc780-c5(007) Perform the Modem Test, Paragraph 4.5. 5/30/84 5-4 in the Table 5-1 Troubleshooting KC780 Family Options Indication Probable Cause Comments DDC/RDC not able to connect. Wrong telephone number. Verify modem operation. Dial the number of the dedicated line. You should hear a ring signal, then a carrier signal. DDC/RDC not able to connect. Keyswitch not in REMOTE. DDC/RDC not able to connect. Modem not set up properly. Reference Paragraph A.4 and the vendor published operation manual. DDC/RDC not able to connect. Telephone line noise, etc. Advise telephone c-ompany .. DDC/RDC not able to enter protocol. Remote Console diskette not booted correctly. RD diskette must be booted by turning LSI-11 power OFF, then ON. DDC/RDC not able to enter protocol. M8017 not set up correctly (or defective). Refer to Paragraph 2.3.1. DDC/RDC not able to enter protocol. Modem not set up correctly (or defective). Vadic modem must have Jumper B IN and switches B6 and B7 ON; reference Paragraph A.4.1. Remote Access not supported. Incorrect diskette in Drive 0 or not booted properly. For KC780 and KC782 only: Diskette RX4 (RX41 in Europe) must be mounted on Drive 0 and booted by a power-down, power-up sequence; typing "BOOT" will not boot it. Remote Access not supported. Failure on M8236 CIB module. Most signals related to remote logic are on CIB board. kc780-c5(007) 7/25/84 5-5 The M8017 Off-line test is documented in Paragraph 4.6. APPENDIX A GENERAL MODEM INFORMATION A.l All INTERFACE TO COMMON CARRIER NETWORK KC780 Family installations are dependent on telephone lines for their remote diagnosis functionality. There are many modem and telephone hardware configurations, all controlled by government regulations which are not the same from country to country. These remote diagnosis options are essentially identical. Because additional modem control signals are required in Europe, there is additional logic in the KC780-DA and KC782-DA options. Paragraph A.8 describes the operational characteristics required of modems that are used with DIGITAL remote diagnosis devices. Figure A-1 shows the option-to-modem interface and identifies connector pin numbers and signal assignments. Figure A-2 shows the M8017-to-modem configuration used for the KC780 Family options. The M8017 remote port is connected to the modem through a BC03L-05 filtered cable (internal to the processor cabinet) a BC05D-25 EIA e~tension in series with cable. When the option kit is installed in the U.K., use of the BC05D-25 EIA extension cable is optional. It may be used to extend the distance between the modem and the CPU an additional 25 feet. kc780-aa(007) 6/1/84 A-1 M8017-00, M8017-AA, t> XIU, I BIT• ·15 ,, ft CSR I M8017-YB** I TTUllA l.IVEL CONVIRTllt \ OATASIT INTEftftU'1' EIAITTL CLEAR TOSIND 12 CAIUllllR DETECT J1< p (J1 ,.ERG . TRA!m!l'T'TED DATA jftlDll!.K! I tl-t-< DATA 10 SET READY .u ( z ( 9 I << 22 ( . OSET INT ENI SECONDARY ftECllVID DATA IOATAllT ftEAOY .. I I I <•( I ( 1a( I I <I VY 1 I 7 ( :~ REQUEST TOSENO : SECOND••• Tll-rmo .,.•• REQUEST TO SEND • ~ :'2"SIM? DATA , TERMINAL RE.ADY c DDOATA TERMINAL ftEADY I· iI ~ : ( ( E 1•ECllVIODATA cc I I AA Al SIA CA CD .. MODEM M8017 (-00, -AA, -YB) Interface 7/26/84 I '( I ~25 ( I :zo( I <3 ( I ~" ( lllTl!llLDCIC llUU NOTEWIRE ADD ON M8017-YB. WIRE WRAP JUMPER ON M8017-AA kc780-aa(007) Sii ~llA • CAILING CO,_ISTSOP A ICXDL41 "L.TEIH!O CAILi IN SilUES WITH A ICtlN CAii.i !WHICH INCORllORATtS ,ROTICTIVI DIODES A.NO IS USED ONLY IN TMI UNITIO KINGOOMI ANO/OR A llCOllD ·21 EXTENSION CAILI. ""AN M!D17 llCOMD AN Ml'!!01M'I WHEN DATA SIT READY IS ADDED AS SHOWN. Figure A-1 Cll I SECONDARY 3 TRANSMIT RIUF Cl I -= Gil Cl I I uu 0 I I ( l'ftOTICTIVI GROUND A I I ( ( II I I CLEAR TO SEND WIRE ADD) See NOTE below I (2 I CARRIER DETECT 11 CINCH '1 I "ING INDICATOR T ( MODEM EIA CllllCUIT OISIGNATOR IA I I I I x ( I I .. ( I ~1 II I ft ING 13 CABLING* A-2 VAX-11 /780 and VAX-11 !785 I VAX-11 /780 OR VAX-11/785 ..-- -- I I I 1 OPTIONAL IN UNITED KINGDOM LSl-11 L BCOS0-25 OR BC22F-25 BC03L-05 BC99N ~ NLY MODEM l RJ11C I DATA JACK L---- / REQUIRED IN UNITED KINGDOM REQUIRED IN UNITED KINGDOM VAX-11/782 LOPX2 PROCESSOR C A SWITCH B OPTIONAL IN UNITED KINGDOM ..--I I __ I NOT SUPPL I ED VAX-11/780 PROCESSOR A VAX-11/780 PROCESSOR B --, IN OPTION KIT M_O_D_E_M_ _ LSl-11 LSl-11 BC03L-05 BC03L-05 I I I _ _ _ _ JI L BC22F-10 I I DATA JACK BC22F-10 MA-a.52-83 Figure A-2 Cabling Diagram kc780-aa(~07) 6/1/84 A-3 GPO regulations require that a cable with protective diodes be used to isolate the modem from the option connected to it. The BC99N cable, which is used for this purpose in the U.K., is added to the kit in the U.K. before it is shipped to the customer site. A.2 MODEMS - CANADA The kits for installation in Canada are identical to those for the United States except that they do not include modems. In Canada, the customer must have the telephone company install a voice grade telephone line and a Bell 103AR modem (or equivalent). All arrangements and costs for the installation and maintenance of the line and modem are the responsibility of 'the customer. Table A-1 shows modem option states required for option operation. A.3 MODEMS - EUROPE European countries control the connection of data communications equipment to their public telephone networks Connection approval must be requested in different ways. through their telecommunications authorities such as the BPO in the U.K. and the FTZ in Germany. The KC780 Family options operate in accordance with CCITT .V24 and .V21 recommendations for interface sequences and CC!TT .V28 recommendations for the electrical characteristics of binary interfaces and has received both BPO and FTZ approval. kc780-aa(007) 6/1/84 A-4 Table A-1 Modem Option States PREDETERMINED STATE DESCRIPTION ON STATE Originate/Answer x Au_tomatic::/Answer Data Set Ready (CC) in Analo_g Loop x OFF STATE ~NOITION x x Loss of Carrier Disconnect LCD) Abort Tuner (ABT): Shall allow Data Set Disconnects when handshaking does not take place. Delay Time: 17.0 Sec. minimum 30.0 Sec. maximum . ·- .. . -· ·-· -··---·--··-·---·-- ---·--·· -·-·----·--··--···- ·-··· x ~ ·--·· .. -··-· ·- ··L=..·-= ----··--·-·. Receive Space Disconnect (RSD) x ~d Space Disconnect (Immediate) x Transmit Reversals in Manual Analog Loop x Answer Mode Indication (CE) x .. ~ ~ Early Data Set Ready (CC) Indication: Shall cause Data Set Ready (CC) to be asserted when the ••Moctem•• is connected to the switched network rather than when the called· station's carrier is detected. x x x x Make Busy (CN Circuit) Fail safe State of CN Common Ringer RTS Control DTE Mode DTR Control DTE: Mod~ Analog Loop DTE Mode Disconnect (Unattended) DTE Mode Shall be CB-CF (Com/Sep) $eparate Shall be Grounding AA/AB COM/SEP Common Remote Telephone Operation (REM OPR) Remote kc780-aa(007) 6/1/84 A-5 When the kit does not include a modem, the modem must be provided by the telecommunications authority of m~de. installation is describes the country in which This manual, and this appendix specifically, the option-to-modem interface in sufficient detail to permit the installation of any compatible modem. Table A-1 shows the modem option states required for KC780 Family option operation. A.4 MODEMS - UNITED STATES The KC780-BA and KC785-BA option kits, for installation in the United States, include a DIGITAL DF03 stand-alone modem (or DF02, or a vendor product, 30-15949). Stand-alone here means that it is not designed to be installed in a rack or other chassis. These modems are factory-configured for remote diagnosis operation as defined by Digital Purchase Table A-1 shows the modem with the KC?80 family Specification option options. states A-PS-3015949-0-0. required Paragraph A.8 for provides operation a signal level description of remote diagnosis modem operation, including call and answering, termination. establishing a logical call In addition, each modem is shipped with a manual which has specific operating detail. A.4.3 provide connection, information which is Paragraphs A.4.1, A.4.2, and specific to each of the four types of modems. A.4.1 The RACAL VADIC MODEM KC780-BA option VA355P, FCC kit may include registration number a Racal Vadic modem, model AJ496M-70263-DM-N. Field installation of this stand-alone unit includes a check to see that option jumpers and switches are correctly configured, plugging its cab 1 es into a c power and to the RJ 11 C data the BC05D-25 digital I/O cable to it. kc780-aa(007) 6/1/84 A-6 j a ck , and connect in g Figure A-3 indicates the IN/OUT, ON/OFF states of the jumpers and switches and shows their locations on the board. Most switches and jumpers will be correct as tbey were set at the factory, however, it is probable that switches B6 and B7 will be incorrectly set to the OFF position. A.4.2 The GDC MODEM KC780-BA kit may include a GDC modem, model 103A3, FCC registration number AG697J-62418-DM-E. Field installation of this stand-alone unit includes a check to see that option jumpers and switches are correctly configured, plugging its cables into ac power and to the RJllC data jack, and connecting the BC05D-25 digital I/O cable to it. Figure A-4 indicates the IN/OUT, ON/OFF states of the jumpers and switches and shows their locations on the board. All of the jumpers and switches will probably be correct as they were set at the factory. A.4.3 DIGITAL DF02/DF03 MODEMS The KC780-BA kit may include either a DF02 or DF03 modem (made by DIGITAL); The KC785-BA kit includes a DF03 modem. These modems have FCC registration numbers as follows: A0994Q-67693-DM-R for DF02 and A0994Q-69391-DM-R for DF03. Field installation of these stand-alone units involve only plugging its cables into ac power and to the RJllC data jack, and connecting the BC05D-25 digital I/O cable into it. For the DF03 modem, the HS switch on the control panel should be set to the IN position (1200 b/s). The required option state jumpers are set at the factory; preparation of the modems are required. kc780-aa ( 007) 6/1/84 A-7 no on-site RAYCAL·VADIC MODEM OPTION JUMPER CONFIGURATION OUT JUMPER IN A B • • • c • • D E • • • F G H B A E G H D L-'- C.,,:t:. - ll l -........ c;;;;... L lll. ,. . l LL C· IC ~ ~ 'f' ~ Figure A-3 Racal-Vadic Switch and Jumper Configuration kc780-aa(007) 6/1/84 A-8 X1 1!1 OUT 1!J IN I- 0 CD (.J c:( ..J. NO :E Cl> Cl> ~ 0 (/) a: - (,J r..~I~ ~IILfl~ YES~·~ J ~_:J S3 CC OFF IN X2 S4 ~. ANLP I AUTO ANS REM QPR NORM CE o~f- etch cut MA.2788 Figure A-4 GDC Jumper and Switch Configuration kc780-aa(007) 6/1/84 A-9 Figures A-5 and A-6 indicate the locations of jumpers on the two DF02 boards. The DF02 Modem User Guide, EK-0DF02-UG, which is shipped with the modem, provides additional information about DF02 jumper configuration. Figures A-7 and A-8 show locations of jumpers/switches on the two DF03 boards. The DF03 Modem User Guide EK-0DF03-UG, provides additional information about DF03 jumper configuration. A.5 MODEM TROUBLESHOOTING Instruction manuals which are included with modems have troubleshooting and testing information. These provide specific instructions for setting-up test modes and explain test procedures. The information provided here is generally applicable to any modem which is compatible with the KC780 family remote diagnosis options. The M8017 (-00, -AA, or -YB) may be tested off-line MAINDEC-11-DVDVA which is resident on diskette ZJ-215-RY. using The basic modem test is: o Call the number of the dedicated telephone line. o Hear the ringing signal. o Hear the carrier signal (indicating that the modem has answered the call. o Hang-up. kc780-aa(007) 6/1/84 A-10 00 W8 W1 W2 W3 W4 W9 W10 W11 W12 W13 W14 ws W6 W7 I - I I § I 11 I 11 ID OJ R36 ~ ; ,_ I I ----------.. I TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS (SET AT THE FACTORY) ff D~D~ ~ w1 our W2 IN IN Yv3 W4 IN W3 OlJT W7 \\5 YB our W12 OLJT OLJT OLJT OUT R36 DF02 Interface Board Jumpers for KC780-BA 6/4/84 A-11 IN OLJT W13 kc780-aa(007) our W10 W11 W14 Figure A-5 our 'h5 IN I I D DD D D D ~ W7 TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS (SET AT THE FACTORY) W1 W1. W.3 W4 \W W7 \W Figure A-6 GROUND -+fN -+fN GROUND IN IN IN DF02 Modem Board Jumpers for KC780-BA kc780-aa(007) 6/4/84 A-12 TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS (SET AT THE FACTORY) 0 W1 W12/S1-2 W13/S1-3 W14/S1-4 W15/S1-5 W16/S1-6 W17/S1-7 W21/S2-1 W22/S2-2 W23/S2-3 W24/S2-4 W25/S2-5 W26/S2-6 W27/S2-7 IN OUT/OFF OUT/OFF IN/ON OUT/OFF OUT/OFF IN/ON IN/ON OUT/OFF OUT/OFF OUT/OFF IN/ON OFF/OUT OFF/OUT uuuuuu MIC-1599 Figure A-7 DF03 Interface Board Option Jumpers kc780-aa ( 007) 6/4 /84 A-13 , MA-0448-83 TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS (SET AT THE FACTORY) D 000 00000 W11/S1-1 W12/S1-2 W13/S1-3 W14/S1-4 W15/S1-5 W16/S1-6 W17/S1-7 W18/S1-8 W21/S2-1 W22/S2-2 W23/S2-3 W24/S2-4 W25/S2-5 W26/S2-6 W27/S2-7 W28/S2-8 W29/S2-9 WJ0/52-10 OUT/OFF OUT/OFF , IN/ON OUT/OFF OUT/OFF OUT/OFF IN/ON OUT/OFF IN/ON IN/ON OUT/OFF OUT/OFF IN/ON IN/ON OUT/OFF IN/ON OUT/OFF OUT/OFF D 00 00000 00000 MA-°"9-83 Figure A-8 DF03 Modem Board Option Jumpers kc7 8 0-aa ( 0 0 7) 6 /4 /8 4 A-14 indications: This basic procedure may produce a. IE a busy signal is heard, incorrect jumper or switch configuration of the M8017 or the modem are probable causes. Step 3 of the Installation Procedure, Paragraph 4.4, provides detailed M8017 set-up information; this appendix provides modem set-up information. If the modem was not provided by DIGITAL, determine that the correct type inodem was installed. b. If the ringing signal continues and the modem does not answer with a carrier tone, that could indicate a modem wi th no po we r • It co ul d a l"so ind i cat e any fa i 1 u re o f the VAX system to assert DTR to the modem or from having the keyswi tch in a LOCAL instead of DISABLE position. A.6 a REMOTE or REMOTE MODEM REPAIR Modem repair is also subject to government regulation. A modem for connection to a telephone line may be repaired only by the manufacturer or an authorized agent. As a result, unit swapping is routine when a modem which was provided by DIGITAL fails. Both DIGITAL and customer personnel should know that the telephone company must be notified if an installed modem is replaced by a unit which has a different F.C.C. registration number (United States). The Digital Field Service Representative will tell customer personnel about any such change and provide then with the information which they must have for the telephone company (Table 4-1) • kc780-aa(007) 6/5/84 A-15 A.7 FCC REGULATIONS (U.S.A.) Vendor modems which are provided by DIGI'rAL come with a manual that includes excerpts of government (F.C.C.) regulations which apply to users of that equipment. Excerpts that apply to the users of KC780 family options are provided in the following paragraphs. The customer is responsible for corn pl iance with these regulations. Site personnel should know that they may have to perform specified actions in the event of modem or telephone line problems. FCC RULES SECTION 68.104 - MEANS OF CONNECTION " (a) General Except for telephone company-provided ringers and except as provided in subsection (c), all connections to the telephone network shall be made through the standard plugs and standard telephone company-provided jacks, or equivalent, described in Subpart F., in such a manner as to allow for easy and irrunediate disconnection of the terminal equipment. Standard jacks shall be so arranged that, if the plug connected thereto is withdrawn, no interference to the operation of equipment at the customer's pr em is es which remains connected to the telephone network, shall occur by reason of such withdrawal. (b) Data Equipment Where a customer desires to connect data equipment which has been reg i st ere d in a cc o rd an c e w i th Sect i o n 6 8 • 3 0 8 ( a) (4 ) ( i ) or (ii), he shall notify the telephone company of each telephone line to which he intends to connect such equipment. The telephone company, after determining the attenuation of kc780-aa(007) 6/5/84 A-16 such telephone line between the interface and the telephone company central off ice, will make such connections as are necessary in each standard data jack which it will install, so as to allow the maximum signal power delivered by such data equipment to the telephone company central office to reach but not exceed the maximum allowable signal power permitted at the telephone company central office." STANDARD DATA JACKS The Standard Data Jacks with which the FCC-registered model ( s) of the data set covered in the attached technical ~artual ~ill connect are listed and briefly described in the manual. FCC RULES SECTION 68.106 - NOTIFICATION TO TELEPHONE COMPANY "Customers connecting terminal equipment to the telephone network shall, before such connection is made, give notice to the telephone company of the particular 1 ine ( s) to which such connection is to be made and shall provide to the telephone company the F.C.C. Registration Number and the Ringer Equivalence Number of the registered terminal equipment or registered protective circuitry." FCC REGISTRATION NUMBER AND RINGER EQUIVALENCE NUMBER The FCC Registration Number and Ringer Equivalence Number are contained on the label on the registered equipment. kc780-aa(007) 6/5/84 A-17 FCC RULES SECTION 68.108 - INCIDENCE OF HARM "Should the terminal telephone equipment cause harm company shall, to where the telephone practicable, network, notify the customer that temporary discontinuance of service may be required; however, where prior notice is not practicable, the telephone company may a c t i on is temporarily r ea so n a b 1 e discontinue in the service forthwith, c i r c um s tan c es • In ca s e if such of s uc h temporary discontinuance, the telephone company shall (1) promptly notify the customer of such temporary discontinuance, (2) afford the customer the opportunity to correct the situation which gave rise to the temporary discontinuance, and of his (3) inform the customer right to bring a complaint to the Commission pursuant to the procedures set out in Subpart E of this Part." FCC RULES SECTION 68.110 COMPATABILITY OF THE TELEPHONE NETWORK AND TERMINAL EQUIPMENT " ( b) Changes in Telephone Company Facilities, Equipment, Operations or Procedures The telephone company may make changes in its communications facilities, equipment, operations or action reasonably required business is and is not to incompatible facilities, the inconsistent regulations in this Part. expected in where such operation with the of its rules and If such changes can be reasonably render any with telephone require modification or procedures, customer's terminal cmnpany or equipnent communications alteration of such terminal equipment, or otherwise materially affect its use or performance, the customer shall be given adequate notice in writing, allow the to customer uninterrupted service." kc780-aa(007) 6/5/84 A-18 an opportunity to maintain FCC RULES, SECTION 68.218 (b) - INSTRUCTION TO USER "(2) • registered terminal equip1nent or protective circuitry may not be used with party lines or coin lines. (3) • when trouble is experienced the customer shall disconnect the registered equipment from the telephone line to determine if the registered equipment is malfunctioning and. if the registered equipment is determined to be malfunctioning, the use of such equipment shall be discontinued until the problem has been corrected. (4) • • • the user must give notice to the telephone company in accordance with the requirements of Section 68.106." A.8 MODEM OPERATION CHARACTERISTICS The foll~wing paragraphs define the required functional characteristics of modems used with DIGITAL remote diagnosis devices. Those devices operate with the following characteristics: o 300 baud serial data communication o 1200 baud serial data communication o Asynchronous (start/stop) character framing (one start bit, eight data bits, no parity bits, one stop bit) o o Full duplex Automatic answer o Automatic disconnect kc780-aa (007) 6/5/84 A-19 DEFINITIONS A.8.1 Table A-2 defines the signals recognized by the remote diagnosis device and modem. The table provides the signal name, the EIA RS-232C circuit name, the CCI'rT V.24 circuit number, the position on the 25-pin D-type connector, and the signal definition. CALL REQUIREMENTS A.8.2 The following paragraphs describe call answering and termination event sequences. A.8.2.1 AUTOMATIC CALL ANSWERING - Automatic call answering enabled as follows (Figures A-9 and A-11): is Set or the front-panel keyswi tch REMOTE/DISABLE position. to either the REMOTE Console device signals DTR and RTS are cleared and data line TxD is inhibited (held at binary 1). Modem signals RI, DSR, CTS, and CD are cleared and data line RxD is inhibited (held at binary 1). DTR is asserted by the console device and call answering is enabled. With DTR asserted, the modem attempts to answer the phone when it detects at least one RI signal. When the phone is answered, the modern asserts DSH. Once the console detects DSR, DTR may not be deasscrted for five seconds, unless the console has also detected CD. The assertion of DSR must be detected by the console device within 20 seconds, or the call is terminated. Once DSR is detected, the console asserts RTS. The modem responds to the assertion of RTS by placing its carrier signal or answer tone on the line. When a carrier signal is kc780-aa(007) 6/5/84 A-20 Table A-2 Signal Definitions Name RS-232C V.24 25-pin Definition GND AA , 01 1 Protective ground. This signal provides a path between the remote diagnosis device and the modem for the discharge of spurious potentials, sue h as static electricity. GND AB , 02 7 Signal ground. This signal provides a reference level for the data and control signals that follow in this table. TxD BA 103 2 Transmit data (console to modem). This signal contains the serial bit stream to be sent from the console to the calling s-ta-t i-o-n-. RxD BB 104 3 ·Receive Data (mod em to con so 1 e) • This signal contains the serial bit stream received by the modem from the calling station. RTS CA 105 CTS CB 106 5 Clear· to send (modem to console). This signal is asserted by the modem to indicate that it has successfully placed its carrier signal on the line. DSR cc 107 6 Data set ready (modem to console). This signal indicates to the console that the telephone has been answered (the telephone is "off hook"). DTR CD , 08/2 20 Data terminal ready (console to modem). This signal is asserted by the console, enabling telephone answering when a ring occurs. RI CE 125 22 Ring indicator (mod em to console) . This signal is monitored by the console to determine when a ring occurs (when a DDC host is attempting to call the system). CD CF 109 8 Carrier detect (modem to console). This signal is asserted by the modem to indicate that the calling station's carrier signal has been detected. kc780-aa (007) 6/5/84 Request to Send (console to modem). This signal is asserted by the console causing the carrier signal to be placed on the line. Called the station's answer mode carrier. A-21 received from the calling station, the modem responds by asserting CD and then asserting CTS (700 +300 ms later). Note, however, that whenever CD is OFF, RxD is held at binary 1. The CD and CTS signals must be detected by the console device within 20 seconds of the assertion of RTS, or the call is terminated. Once the console receives CD and CTS, a dialogue between the console and calling station is initiated. This dialogue, or logical connection, (described more fully in Paragraph A-5) consists of a series of data transfers via RxD and TxD, and must be successfully completed before further communications can proceed. TxD and RxD conditions: are subject to the following restrictions and With signals RTS, CTS, DSR, and DTR asserted, data may be transmitted on TxD until any of these four signals is deasserted. While these signals are asserted, TxD is held at binary 1 when there is no data transmission. If any of signals RTS, CTS, DSR, or DTR are deasserted, data flow is inhibited and TxD is returned to binary 1. logical connection must be completed within 20 seconds of the detection of DSR by the console device, or the call is terminated. During a logical connection, loss of any one of signals DSR, CTS or CD, or the receipt of a space condition (binary 0) on RxD for more than one second will also cause call termination. A Once a logical connection is completed, call answering is considered complete, a valid connection is in effect, and remote diagnosis communications can proceed. Note, that during call answering, but before logical connection, loss of any one of signals DSR, CD, or CTS for more than 500 ms kc7 8 0- aa nm 7) 6 /5 /8 4 A-22 results in call termination. Signal glitches less than 500 ms are ignored until a logical connection is established. A.8.2.2 ESTABLISHING A LOGICAL CONNECTION Once the modem asserts CD and CTS, the console device recognizes data received on RxD only if these data are in the form of a protocol message. The protocol is a modified subset of the DIGITAL Data Communication Protocol (DDCMP) for ASCII serial communications. Successful receipt of a protocol message packet from the calling station (the DDC/RDC) within 20 seconds after the modem asserts DSR constitutes the establishment of a logical connection. A.8.2.3 CALL TERMINATION (ABORT SEQUENCE) A call is terminated during a call answering routine if key signals are not detected within the established time frame, or are lost. Call termination can also be accomplished by the DDC host (by removing its carrier signal, which results in the loss of CD) or by a local operator (setting the keyswitch to LOCAL) via the console device. Refer to Figures A-10 and A-12. Once termination is initiated, the console device inhibits the data flow on TxD and deasserts DTR and RTS. A "Connection Lost" message is printed on the system console terminal. The modem then monitors the states of signals RI, DSR, CTS, CD, and RxD. These must be cleared to successfully complete the call termination. DTR remains deasserted for two seconds following termination, before being reasserted to again enable call answering. In addition, during this two second delay period, RTS must remain cleared and data cannot be placed on TxD. Note that DSR and CTS must be cleared by the modem before DTR and RTS can be reasserted. kc 7 8 0- aa ( 0 0 7 ) 6 /5 /8 4 A-23 If call keyswitch termination in the was initiated by placing the VAX system LOCAL position, DTR RTS are deasserted. Call answering and forced is not enabled until the switch is returned to the RE.MOTE/DISABLE or RE1vtOTE position, where DTR can be asserted. kc 7 8 0- aa ( 0 0 7 ) 6 /5 /8 4 A-24 -- - ____n~--~n~------------------------- I -1 ______________________ -DTR RI CSR ~i------------------------------- RTS I MAX20S. ....,__ co MAX 20 S. ..._ CTS -- MAX 205. RxO -- VALID P.ROTOCOL MESSAGE TxO Figure A-9 Automatic Call Answering Sequence __,. - .._,__ - CTR CSR JlJl.Jl. --------- * I MIN 2 s. I ~Z~------- Ri- ·---2?Z~~---- --- RTS -- ~Z~--- -- ~~Z~~--co CTS -- ~Z~------ ~~------------------RxO TxO Figure A-10 Call Abort or Termination Sequence * {* Both Figure A-9 and A-10 assume KC780 family option on the left, modem on the right; the VAX system keyswitch is assumed to be in a REMOTE position.) kc780-aa {007) 6/5/84 A-25 DTRIS ASSERTCO SET TIMER FOR 20 SECONDS SET TIMER FOR 20SECONDS ASSERT ATS NO VALID CONNECTION ESTABLISHED Figure A-11 Call Initialization * (* It is assumed, on entry, that the VAX system keyswitch is in a REMOTE position and that RI, DSR, CD, CTS, and RxD are clear.) kc 7 8 0- a a ( 0 0 7 ) 6 /5 /8 4 A-26 CALL TERMINATION INITIATED INHIBIT TxO WAIT 2 SECONDS OE-ASSERT DTR AND ATS ASSERT DTR PRINT "' CONNECTION LOST'' MESSAGE YES NO Figure A-12 Call Abort or Termination Sequence * (* It is assumed that the VAX system keyswitch is in a REMOTE position.) kc780-aa (007) 6/5/84 A-27 APPENDIX B WIRE WRAP INSTRUCTIONS B.l PURPOSE This appendix is intended to assist the user who installs or removes wire wrap jumpers. It describes and illustrates the preferred procedures and standards for producing high-grade solderless wrapped jumper wire connections. · B.2 DEFINITIONS The following terms are used in discussing wire wrapping: Solderless wrapped connection- This connection consists of a helix of continuous, solid uninsulated wire tightly wrapped around a wire wrap pin to produce a mechanically and electrically stable connection. In addition to the length of uninsulated wire wrapped around the wire wrap pin, a half turn of insulated wire is wrapped around the pin to ensure better vibration characteristics (Figure B-1 ). TAPERED TIP ON THE PIN (APEX) END TAIL CORNER OF THE PIN WRAP OF INSULATED WIRE No. 30 AWG WIRE REFERENCE CORNER 11-4974 Figure B-1 Solderless Wrapped Connection on Wire Wrap Pin A turn of wire - A turn of wire consists of one complete, single, helical ring of wire wrapped 360 degrees around a wire wrap pin, intersecting four corners of the pin. Thus, a connection having "n" turns in contact with the wire wrap pin will intersect the reference corner "n + l" times (Figure B-2). A half turn of wire - A half turn of wire contacts three of the four corners of a wire wrap pin (Figure B-3). End tail - An end tail is the end of the last turn of wire on the wire wrap pin. B-1 WIRE CONTACTS ALL FOUR CORNERS, ANO CONTACTS THE REFERENCE CORNER TWICE. 11-4975 Figure B-2 Full Turn WIRE CONTACTS THREE CORNERS OF PIN 11-4976 Figure B-3 Half Turn 8.3 CONNECTIONS Turns are counted along the edge of a reference corner (Figure B-1 ). There should be seven to nine · turns of insulated wire on the. wire wrap pin. Each turn should be adjacent to the next turn; one turn should not be wrapped over another turn. The end tail may extend tangentially away from the wire wrap pin, but should not extend more than one wire diameter. If a second level of wire wrap is placed on a wire wrap pin, the bare wire of the second level wrap should not overlap the first level wrap. The first turn of the insulated wire of the second level wrap may, however, overlap the last turn of the first level \Hap (Figure B-4). The wire used for the jumpers should be good quality wrapping wire. DIGIT AL uses the following specifications for the jumpers installed at the factory: Conductor Gauge 30 AWG solid Material Silver-coated copper Diameter 0.0257 + 0.0008 cm or -0.0003 cm (0.0101 + 0.0003 in or - 0.0001 in) B-2 ,, -4977 Figure B-4 Two Levels of Wire Wrap Insulation Material Vinylindene flouride Outside Diameter 0.048 ±0.003 cm (0.018 ±0.001 "in) U .L. Style No. 1423 DC Resistance/304.8 m (1000 ft) 113.6 ohms NOTE This wire should not be used for solder applications. Figures B-1 and B-4 show recommended solderless wrapped connections. Figure B-5 illustrates connections that should be avoided. B.4 PROCEDURE To install a wire wrap jumper, proceed as follows: 1. Cut a piece of 30 A WG wire 5. 7 cm (2-1/4 in) longer than the distance between the two wire wrap pins. 2. Strip 2. 7 cm (1-1/16 in) off each end of the wire. B-3 OVER WRAP (PILE WRAP) END TAIL TOO LONG INSUFFICIENT INSULATION IMPROPER SPACING AND OVER TAPER END m m 111 111 BENT WRAP- POST OPEN WRAP I I INSUFFICIENT TURNS OVERLAP m I I SPIRAL WRAP ,, - ~031 Figure B-5 Defective Wire Wraps B-4 3. Insert the wire into the wire wrap bit far enough for the insulation to enter the feed slot (Figure B-6). 4. Loop the wire through the anchoring notch. 5. Place the tool on the wire wrap pin and actuate the rotating spindle (bit). This should produce eight turns of bare wire and one-half to two turns of insulated wire on the wire wrap pin. 6. Load the free end of the wire into the wire wrap bit and wrap the other wire wrap pin. Use an unwrapping tool to remove a wire wrap jumper. A jumper may be snipped out to break the electrical connection, but when it is desired to reuse the wire wrap pin the remaining wire should be removed carefully. Pulling the wire off may bend the pin and dent the pin corners. Therefore, it is recommended than an unwrapping tool be used to remove jumper wire wraps. Place the tool over the wire wrap pin and insert the end tail of the wrap into the unwrapping tool bit. Carefully unwrap the wire- and discard it. Jumper wi-res s-h-0uld not be r-eu-se-G. If it is desired to place ·a second level wrap on a wire wrap pin, care should be taken not to overlap the first wrap. If there is insufficient space left on the wire wrap pin for a second level wrap, remove the first level jumper and install a new one lower on the pin. A wire wrap joint that is installed too high on the pin should not be forced to a lower level; it should be unwrapped and replaced with a new one at the lower level. B-5 STATIONARY ----SLEEVE - - - - - ROTATING SPINDLE (BIT) _ _ _ _ _ _ WIRE ANCHORING 11 NOTCH WIRE INSERTED TOOL TIP WIRE ANCHORED WRAP-POST INSERTION TYPICAL CONNECTION ,,_ 5038 Figure B-6 Loading the Wire Wrapping Kit B-6 APPENDIX C USER GUIDES A customer user of DIGITAL remote diagnosis needs only a few instructions to work with the DDC/RDC successfully. The DDC/RDC is always ready to give the customer any instruction needed. As a result, the KC780 User Guide is a two-page document; it is reproduced in this manual as Figure C-1. The option kit includes it as part number EK-KC780-UG and it is stocked by Publishing and Circulation Services in Northboro. After showing it to the customer, you may post the guide, give it to the customer for use as a stand-alone document, or you may file it in the Site Management Guide behind the tab titled "XI. Remote Diagnostic Con so 1 e ( RD C) " • Fi g u re C- 2 i s a rep rod u ct ion of form EK- 11 T8-0 ~DC wn i c l1 i s a 1 so filed in the Site Management Guide binder behind the same tab. kc780-ac(007) 7/26/84 C-1 I I TO REQUEST REPAIR SERVICE, CALL: DOC/ADC TELEPHONE NUMBER THE DIGITAL REMOTE DIAGNOSIS CENTER provides remote diagnosis service 24 hours a day, 7 days a week. for all RD contract systems. You should report all types of hardware failure: Processor or Peripheral Identified or Suspected Hard or Intermittent WHEN YOU CALL: 1 The DDC/RDC will ask you to identify: Yourself Your company The site address A phone number where you can be reached The system type and serial number (System Type _ _ _ Serial Number _ _ _ _ _ _ __ 2 The DDC/RDC will ask you about the problem: What symptoms were (or are) present? What error messages were printed on the terminal? 3 The DDC/RDC will tell you: How to prepare the system for remote diagnosis. For additional details. see next page. 4 The DDC/RDC will: 5 The DDC/RDC will inform the local DIGITAL Field Service Representative of test results. DIGITAL will complete the repair on site. Begin the appropnate test procedure almost immediately. Notify the local DIGITAL Field Service office that your system is under test. The DOC/ADC will verify that the system has been repaired if requested to do so by the local DIGITAL Field Service Representative. WAIT FOR THE DDC/RDC TO TEU YOU HOW TO PREPARE THE SYSTEM FOR TESTING. Important failure data may be lost if their instructions are not followep. Although the DDC/RDC will guide you through !he various testing procedures, the foiiowing descriptions ot typical sequences may be helpful. Copyright Figure C-1 1982, 1984 Di9ita1 Equipm9nt Corpontion. AP Rights R-...d. KC780 Family User Guide kc780-ac(007) 6/6/84 C-2 (Sheet 1 of 2) WHEN MAINTENANCE DIAGNOSTICS ARE TO BE RUN BY THE DDC/RDC: The DDC/RDC may ask you to: See that the modem has power and is set for "normar· operation. Dismount or protect media containing sensitive data. Identify location of [SYSMAINT] diagnostic library. Mount scratch media on units to be tested. Set AUTO RESTART switch to OFF. Set keyswitch to LOCAL For VAX-11 /780 or VAX-11 /782 Load and boot Remote Console diskette in RX01 drive 0: USA - RX4 Europe - RX41 For VAX-11/785 Load and boot System Console diskette RX1 A in RX01 Drive 0 For VAX-11 /782 Set the LOPX2 processor select switch for the processor to be tested. Turn keyswitch to REMOTE. The DDC/RDC will connect via its host computer and begin testing. Modem indicator lights may be active as testing procee-ds. The system terminal may echo DDC/RDC and CPU dialog. The DDC/RDC may ··talk"' to you at the system terminal. You may be asked to load a diskette For VAX-11 /780 or VAX-111782: USA - RX5 or RX6 Europe - RX42 or RX43 For VAX-11 /785: RX2A. RX3A. RX5. RX7. or RXSA. After testing. the local DIGITAL Field Service Representative will complete the repair. The local DIGITAL Field Service Representative may request the DDC/RDC to verify normal operation. WHEN DDC/RDC ACCESS TO.THE OPERATING SYSTEM IS PERMITTED The DDC/RDC may ask you to: Mount operating system media and boot the system For VAX-11 /782. set the processor select switch for remote access. Turn the keysw1tch to the REMOTE DISABLE position; the DDC/RDC may ask that the REMOTE position be selected to permit them to do crash dumps and other operating system related data testing. The keysw1tch position should not be changed until requested by the DDC/RDC. Provide DDC/RDC with an account number and password. The DDC/RDC will log-in and begin testing. The system terminal will echo all DDC/RDC and CPU dialogue. The system terminal keyboard will be disabled. The DDC/RDC may "talk"' to you at the system terminal in REMOTE. After testing, the local DIGITAL Field Service Representative will comple(e the repair. The local DIGITAL Field Service Representative may request the DDC/RDC to verify normal operation. PREVENTIVE MAINTENANCE Preventive maintenance diagnostic sessions which will include DDC/RDC testing (also extended monitoring for iotermittent failure) will be scheduled by the local DIGITAL Field Service Representative subject to customer approval. DIGITAL-SUPPLIED MODEMs The remote diagnosis hardware may include a DIGITAL supplied MODEM. The direct connection of these devices to a dedicated telephone line is regulated by governmental authority. THE CUSTOMER IS ULTIMATELY RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE REGULATIONS DIGITAL-supplied modems which fail are usually exchanged, not field repaired. Only the manufacturer or authorized agents may repair such equipment. The customer is responsible to ensure that the telephone company is notified when an exchange involves units which are electrically different and/or have differing registration numbers. FOR ADDITIONAL INFORMATION. SEE: The RDC section of the Site Management Guide Figure C-1 KC780 Family User Guide kc780-ac(007) 6/6/84 C-3 (Sheet 2 of 2) llC- 11710cOC·OCn VAX 11/780 REMOTE DIAGNOSIS PREPARATION This section is intended to provide the information necessary for the user to utilize Remote Diagnosis. the Service Response Group (SRG). and the Digital Diaposis Center (DOC) to identify a system malfunction. Ir 1 sysaem malfunc:tioll is detected. ,...ceed u follows: I) Contact the SRG via the,,.. hot line.. telephone. 2) Provide the following information to the SRG: a1 b. c. d. e. f. g. Caller·s name and phone number System type and serial number Company (customer name) Equipment location (address) Description and frequency of your problem Phone number and extension where you can be reached Operating system software type and version 3) At this point if remote diagnosis is applicable. the SRG will 101 your call with the DOC and inform your local branch field service office that remote diagnosis testing is being performed on your system. 4) If you are asked to set up your system for remote diagnosis. follow the appropriate procedure as described belov.. S) When the DOC has diagnosed the problem. the local branch field service office will be contacted with the DOC engineer"s recommendation for correcting the problem. PREPARING A VAX 11 /780 FOR REMOTE DIAGNOSIS First, some highlights: The DOC assumes that the remote diagnosis console Ooppy is mounted in the front end. The Ooppy number is 'RX4,t 11.1780 REMOTE CONSOLE FLOPPY". If this Ooppy is NOT booted in the LSI. the DOC cannot connect to your machine via the remote pon of the LSI front end. If this is the case. the floppy must be booted in the LSI front end before the DOC connects. flopp~ drive and booted in the LSl-11 The DOC also assumes that the system disk pack (or an assigned diagnostic disk pack) is ready. online. and write protected if VMS is not running. This pack has a diagnostic area (SYSMAl~T) that ~·ill be used by the DOC to load and run diagnostics. If VMS is running. the DOC may v•ant to run on-line diagnostics or error logt?er dependin@ on the severity or the malfunction. The system disk pack or assigned diagnostic pack need not be write protected in this case. I. STAND ALONE REMOTE DIAGNOSIS ON Jli780 (VMS NOT RUNNING) a. Determine whether the remote console floppy is booted in the LSI. This can be accomplished by turning the access key switch (on front console) to REMOTE. If it is not the remote console floppy that is booted the system will repon .. Remote access not supported .. (I) If the console floppy is NOT booted - place ·RX4/ REMOTE CONSOLE FLOPPY" in the floppy drive and turn the LSI power switch OFF then back ON - this will automatically boot the LSI with the Remote Pon protocol and type some information and end with a • • prompt. Proceed with the next step. Xl-11780-1 Figure C-2 Site Management Guide Insert (Sheet l of 2) kc780-ac(007) 6/6/84 C-4 (2) If the floppy has been previously booted in the LSI - proceed with the next step. b. c. d. c. 2. Write protect the system disk pack (keeping on-line and ready) if this pack has the diagnos-_ tic (SYSMAINT) area on it, or mount the assigned disk pack with the (SYSMAl!'tl) area on it in a drive and write protect it. Place the AUTO RESTART switch (on the front console) to the OFF position. Rotate the access key to REMOTE (on the front console) - the REMOTE indicator will light. The VAX 11 /780 is now ready for remote diagnosis. ON-LINE REMOTE DIAGNOSIS OF 11/780 (VMS RUNNING) a. Determine whether the remote console floppy is booted in the LSI. (1) If NOT, the DOC cannot connect to your 11 /780 via the remote diagnosis pon in the front end. Call the DOC at this point for further instructions. (2) b. c. d. If the floppy has been previously booted in the LSI proceed to the next step. Rome the access key s·v.·m:n {on front console} nn'hc R·EMOTE DtSAB-LE POS+Tt0~ the REMOTE indicator ~-ill light. Leave all system disks in their normal state. The VAX l l /780 is now ready for remote diagnosis. NOTE I~ EITHER CASE (VMS RD.;NJ~G OR 'OT1 IF THE DOC CA,NOT ACCESS THE DISK TO LOAD DIAG~OSTICS. YOl" WILL BE CO'TACTED OVER THE CO"SOLE TER!\11,AL AND MA\" BE ASKED TO l'SERT S0~1E FLOPPIES I~ THE LSI TO EXHA,CE DIAGNOSIS If you have any questions about preparing for a remote diagnosis session or encounter any problems in implementing the procedure - please call the DOC for assistance. Xl-11780-2 Figure C-2 Site Management Guide Insert (Sheet 2 of 2) kc780-ac(007) 6/6/84 C-5 APPENDIX D COMMUNICATIONS SWITCH DOCUMENT This appendix ·is a reproduction of the document which is shipped with the 30-21661-01 Four-Port Communications Switch. The document part number is EJ-25436. The switch is an optional accessory which makes it possible to provide RSD services for multiple processors using a single modem. kc780-ad(007) 7/26/84 D-1 COMMUNICATIONS SWITCH FOR USE WITH REMOTE SERVICES DELIVERY OPTIONS Communications switching can be used to satisfy a wide range of customer requirements for Remote Services Delivery ( RSD). It is no longer necessary that each system have its own modem and dedicated telephone line. A multiple system site can be served by one phone line and one modem or various configurations of switches, modems, and phone lines. • Can be used on systems that have· RSD options with stand-alone modems. • No change to system hardware: A cable connects each RSD option port to the switch; another cable connects the switch common to the modem. • Can be used on systems located within aradius of 150 feet from the modem. • Configuration can be designed to serve site requirements and can be changed or upgraded easily. SITE PREPARATION I. Determine where the switch unit is to be installe~ an operator will control RSD access to each system from that location. 2. Determine where the modem and the telephone data jack will be installed 3. Determine that required cabling lengths are in accordance with the Cable Configuration Chart on page 2. INSTALLATION PROCEDURE l. Prepare each processor with its RSD option installed and its RSD port connector accessible. 2. Connect the switch-to-modem cable from the switch unit connector labeled COMMON to the modem 3. Connect the system-to-switch cable from the RSD port on each system to a switch unit connector labeled A. B, C. or D. 4. Note that usually no connection is made to the switch unit connector labeled MONITOR OPERATION l. When a system is to be accessed for RSD. set the communications switch to the position for that system before the telephone connection is made. 2. Do not change the switch setting while RSD activity is in progress; the carrier signal will be lost and the system RSD option will terminate RSD access. Copyright 1983 Figure D-1 DIGITAL EQUIPMENT CORPORATION All rights reserved EJ-25436 Communications Switch Document (Sheet 1 of 2) kc780-ad (007) 6/6/84 D-2 MENU ITEMS SYSTEM TYPE PART NUMBER ONE KIT REQUIRED PER PROCESSOR 11/730 111750 11/44 111780 11/782 (two kits) KC730-BA KC750-DA KBDOI-BA KC780-EA (USA) or KC780-DA (EUROPE) KC780-EA (USA) or KC780-DA (EUROPE) KC782-AA {USA) or KC782-DA (EUROPE) Kits contain processor-to-RSD EIA port hardware only. MODEM DF03-AA (300/1200 Baud) EIA PORT SWITCH 30-21661-01 (Four-Port) CABLE CONFIGURATION SYSTEM-TO-SWITCH CABLE CAN BE: IF SWITCH-TO-MODEM CABLE IS: 10' 25' 75' 150' x (BC22F-10) 10' x x x (BC22F-25) 25' x x x (BC22F-75) 75' x x (BC18E-A5) 150' x PROCESSOR PROCESSOR c B PROCESSOR PROCESSOR 0 A F"OUR•PORT SWITCH EJ-25436 MODEM page 2 Figure D-1 Communications Switch Document (Sheet 2 of 2) kc780-ad(007) 6/6/84 D-3 EK-KC780-TM-CN1 PRELIMINARY NOVEMBER 1984 TECHNICAL DOCUMENTATION CHANGE NOTICE This Change revision 007 Notice provides of KC780 Technical revised to 008, When the manual changes. the is .;- -~- - information ·---- ----~·-··-:-~ Manual, it will - that updates EK-KC780-TM. include these - 'Tb J .s doc 1i men t wa-s----r--e-t-e-a-se-a--tu Man u f a c tu r i n q i n p~;i~iminary form ·so it could be shipped with KC780 kits as soon as possible. digital equipment corporation • maynard, massachusetts 11/12/84 - 1 - EK-KC780-TM-CN1 o Page 4-5, Table 4-1 Table 4-1 is changed to include the new DF112-AA modem that is now being shipped in KC780 kits. The new version of the table follows. RINGER MODEM MODEL FCC REGISTRATION EQUIVALENCE MANUFACTURER NUMBER NUMBER NUMBER GDC 103A3 AG697J-62418-DM-E 0. 6, Type B VADIC VA355P AJ496M-70263-DM-N 1. 0, Type B DIGITAL DF02 A0994Q-67693-DM-R 0. 3, Type A DIGITAL DF03-AA A0994Q-69391-DM-R 0. 3, Type A DIGITAL DF112-AA A0994Q-13634-DM-E 0. 3, Type B o Page 4-Y, Figure 4-~ Figure-4-2 will be changed to show that the new DF112 modem is now being shipped in the KC780 kits. o Page 4-28, Installation Step 9 Information about the new DF112 modern will the DF112: The proper option states be are included. preset at For the factory; no on-site preparation is required except mechanical assembly. The manual this shipped with the modem tells how to do the assembly. 11/12/84 - 2 - EK-KC780-TM-CN1 you o Page 4-39, Paragraph 4.8.1 Information about the new DF112 modem will be included. Since the KC780 does not use the new features of the DF112 yet, set the front panel switches as follows: All switches except HS {High Speed) out. HS switch out for 300 baud operation. HS switch in for 1200 baud operation. o Page A-5, Table A-1, Table A-1 and the paragraphs that refer changed to show that it is only applicable Vadic modems. 11/12/84 - 3 - to it, will be to the GDC and EK-KC780-TM-CN1
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