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EK-KC780-TM-007
October 1984
131 pages
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Document:
KC780 Family Remote Diagnosis Options Technical Manual
Order Number:
EK-KC780-TM
Revision:
007
Pages:
131
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OCR Text
EK-KC780-TM-007 KC780 Family Remote Diagnosis * Options Technical Manual KC780, KC782 and KC785 dlijglijtiall EK-KC780-TM-007 JULY, KC780 FAMILY REMOTE DIAGNOSIS TECHNICAL KC780, Digital Equipment OPTIONS MANUAL KC782, Corporation and KC785 Maynard, Massachusetts 1984 First Edition October 198¢ Second Edition January 1982 Third Edition October 1982 November 1982 August 1983 March 1984 June 1984 Fourth Edition Fifth Edition Sixth Edition Seventh Copyright ©6 by Digital All The is Equipment Rights reproduction whole, 1982,1983, of strictly contact Department, Digital Maynard, The in without Corporation errors material, in prohibited. the part For Educational Equipment that this assumes may following no appear Corporation, are document notice. or Copy Services Corporation, subject Digital this in to Equipment for any manual. U.S.A. trademarks Maynard, is responsibility in Printed The Corporation Massachusetts 01754, information change 1984 Reserved this information, and Edition of Digital Equipment Massachusetts. DEC DECnet OMNIBUS DECUS DECsystem-10 0S/8 DIGITAL DECSYSTEM-20 PDT DECwriter RSTS PDP DIBOL RSX UNIBUS EduSystem VM3 VAX IAS VT Digital Logo MASSBUS CONTENTS INTRODUCTION SCOpe ® 5 & & & o & o & 5 0 1.2 VAX-11/780 1.3 DDC/RDC HoSt 1.4 DDC/RDC Operation -AA, (-08, Modem Specifications eeeeeeeesocccscnsacss ...ceecevececcsccccnccas Module Specifications ® & @ & &6 &6 & & 6 & 6 & 5 P S O OB S O ...... P e " e 00 VAX-11/780 2.2.1 The KeysSWwitCh 2.2.2 The REMOTE Serial Line 2.3.1 Series System Control Panel ....... ..iiieeeceeececncscscccsccccsacass Indicator Interface LIght .ceeeeccccccccccncacas ..ceeecececcccccssccsccsnoscas MBDB17 OPLIONS teveeeeeeeeooocaeoneassonanonoonsns 2.4 KC780 2.5 Console 3 Family Remote Terminal Diagnosis Operation Sequence . ..ceeeecccscoccccssssccocccssscscscsse OPERATION Introduction A Typical Remote Intermittent Extended kc780-tc(0087) .eeeecee. Diagnosis Failure Monitoring 6/6/84 iii SesSion ceeeececcccccses b .eeeeeecesssccessscoasscccscsccsssncacs UV The 3.4 ....... U1 2.2 3.1 Diagnosis FUNCTIONAL DESCRIPTION Introduction CHAPTER -¥YB) Donaentation 2.1 2.3 SYSLEM OVEIVIEeW M8017 Related 2 CompPUter Remote Y CHAPTER Systems 3 l.7 Series S0 NNNN(\')NNN I | I B | 1 W CHAPTER CHAPTER 4 INSTALLATION 4.1 INtrodUCEION 4eeeeeeeeceeocoosccnsocnscnsscsssons 4-1 4.2 Site Preparation Requirements .....ececceeececcc. 4-2 4.2.1 System Configuration Package .....ieeececcansss 4-2 4,2.2 Modem LOCAtIiON cecececceoscscsosscsasccssscsonees 42 4.2.3 RJ11C Standard Voice Jack (United States) ..... 4-4 4.2.4 Option Kits ........ 4-5 4,2.5 Option Kits For Installation in Europe ........ 4-5 4.2.6 Site Management Guide ...c.cccececescccccoccccecas 4-6 The KC780 Family Remote Diagnosis Kits .......... 4-6 Opening the Kit ..ceeeeccccecocccscccscscoansss 4=7 4.3 4.3.1 For Installation in Canada 4.4 Step-By-Step Installation Procedure ......eccee.. 4-13 4.5 MOdem TEeSt veeeeesccccsosscscssssscaccccssonsssose 4=306 4,6 M8@17 Off-Line TeSt cvecececesssscscssoccccssnsees 4=37 4.7 DDC/RDC SyStem TeSt eeeecesccsscscccsncnsssosonss 4-38 4.8 Customer INStruction ....eeescesscsssecsescccscas 4=38 .....cceeceeecece 4-39 4.8.1 Normal Operation Not Affected 4,8.2 The User Guide ...eceevececascsosscocossocncsosss 4-39 4.8.3 The Site Management Guide .c..ceeeceecccccccsees 4-40 4.8.4 DDC/RDC Demonstration Session ....cceccecceeces 4-40 4.9 Installation Acknowledgement FOrm ....ececceeee. 4-41 Removing a KC780 Family Option ...cveveeeeecesss. 4-44 CHAPTER 5 TROUBLESHOOTING 5.1 Field Maintenance Philosophy ..cecicecssccccscssess o0—1 5.2 MB8O17 TESL ceeeeecocessososssssscsssssssssssssssssses Sl 5.3 Modem Signal Control ....cececceces O=2 5.4 Modem FAilUre ceceeeesccccccosccocccccccscossssssss D3 5.5 Failure IndicationsS ...ceeceescesccscccccscscsocsess =3 5.5.1 No System Identification Message ...ccceceveees 5-3 5.5.2 DDC/RDC Not Able to ConNeEcCt ..ceeseecsscsscsacss 4.8.5 kc788-tc(807) 6/6/84 in the LSI-11l iv 5—4 APPENDIX A GENERAL MODEM A1 Interface A.2 Modems = Canada ...uieieeeecesneeccocnnnnass caenes A.3 Modems - Europe ....ceeens cecscsnns ceeseecessenns A.4 Modems - United States A.4.1 Racal A.4.2 GDC A.4.3 DIGITAL to INFORMATION Common Vadic Modem Carrier Modem NetworK..oeeee.. ceeen ............... ceetrcece e ...vvieeeennn. cesessectessesssne ....... corens O DF02/DF03 Modem ..evvvvuuann.. cececnne . A.5 Modem A.6 Modem Repair A.7 FCC A.8 Modem Operation Characteristics ...... ......;.... Troubleshooting ............ e cseeccssecsseceanans - Regulations A.8.1 Definitions A.8.2 Call (USA) Requirements Automatic A.8.2.2 Establishing A.8.2.3 Call B Call a ..... e s ecetecsccooenn ceeense ANSWering Logical Termination WIRE WRAP WORKMANSHIP Purpose B.2 Definitions B.3 Connections B.4 Procedure APPENDIX C USER APPENDIX D COMMUNICATIONS kc780-tc(007) GUIDES 7/26/84 ....evvivenen. creseceseeccns ....... ceresencenn Cecccccensesaean . A.8.2.1 APPENDIX ....... coocas ceeesecsssanne SWITCH (Abort ..eeeecececeneeseees Connection ........... Sequence) vueeeceeeees STANDARD FIGURES 2-1 LSI-11 With KC780 Family Remote Diagnosis Option 2-2 3-1 The VAX-11/780 ....... 3-4 4-1 KC78@/KC782 Kitting Scheme ..eeeeesccescssccoccsss 4-8 4-2 KC78¢ Family Option Kit Contents ..eceeecevcececeses 4-9 4-3 LSI-11 Hardware Configuration ...eeececccccceeecss 4-14 4-4 Original LSI-11 Module Configurations ........... 4-15 4-5 LSI-11 Configurations With KC78¢ and KC782 4-16 4-6 LSI-11 Configurations in 11/785 SystemsS ....cee.. 4-17 4-7 M8017-00, M8@17-YB Jumper Configuration ......... 4-23 4-8 M8@17-AA Jumper Configuration ...cecececececeeecs. 4-24 4-9 M7944 Jumpers for KC780-DA or KC782-DA .......... 4-25 4-10 M7264 to M7264-YA REWOrK - 4-11 4-12 Series System Control Panel ...... sceeeeccecoccceccscesssss 4-31 KC780 and KC782 Installation Acknowledgement Form 4-42 KC785-BA Installation Acknowledgement Form ...... 4-43 A-1 M8017 ...ceeeeecesceses A=2 A-2 Cabling Diagram ..ceeeesecesescosccscsscsccsassanse A3 A-3 Racal-vadic Switch and Jumper Configuration ..... A-8 A-4 GDC Jumper and Switch Configuration ....c.ieececee A-9 A-5 DF@2 Interface Board Jumpers for KC78¢-BA ....... A-ll A-6 DF@2 Modem Board Jumpers for KC780-BA ......ec... A-1l2 A-T7 DF@3 Interface Board Option JURMPErS A-8 DF@3 Modem A-9 Automatic Call Answering Sequence A-10 Call Abort or A-11 Call Initialization A-12 Call Abort or Termination SequUENCe .eesecesecceess A=27 B-1 Solderless Wrapped Connection on Wire Wrap Pin ... B-l B-2 FUll B-3 HAalf TUCN eeveceeocosscosscsssssoasscscssnsssscsses B—2 B-4 Two B-5 Defective Wire WrapsS B-6 Loading the Wire Wrapping Kit Cc-1 KC780 Family User Guide Cc-2 VAX-11/780 Remote Diagnosis Preparation D-1 Communications Switch Document ...eeseeesseeccesecss D=2 kc7802-tc (0¥@7) (-00, TUIN -AA, -YB) Board Interface Option JUumMPersS Termination ...eeeseeeess A-1l3 ..eeececccccecssss Sequence A-l4 .....eeseseeees A=25 ..cccceeeeee.s A=25 teeeeeeceecsccsssccsscsscoacss A=26 ceceecooosccsscsscssoscsssscsnacsssssssesses B—2 Levels of Wire Wrap ceceeeesccccccscsscccnssees B—3 ...cceeecsccscccscssscassessess B—4 ....cceececececceces B=0 ...ceeecesscccccssosnncass C-2 6/6/84 vi .......... C-4 TABLES 4-1 Modem 4-2 RJ11C ......... cesascaans 4-5 KC780 /VAX-11/780 Compatibility seceeecceces ceceeass 4-12 4-3 M8817 and 5-1 Troubleshooting A-1 Modem A-2 Signal kc780-tc(B07) Specifications (-00, Option -AA, For -¥YB) .. 4-20 eeceeeceec.. 5-5 .eveeeeeeeccces cecene ceccecoecs A-5 ....... teccsesessssssssecsscecss A—-21 KC780 StatesS Definitions Jumper Family 6/6/84 vii Configuration Options CHAPTER 1 INTRODUCTION 1.1 SCOPE This manual personnel Systems provides who the swapping. It that install, remote supports information test, diagnosis option for and maintain equipment. maintenance provides Digital information The Remote 1 INTRODUCTION Diagnosis and customer, the Digital used, and RDC), DDC Chapter 2 and the modem and to each greater VAX-11/780 material philosophy Series presented which is module needed to service'the option other. detail in the provides an overview involvement 1local Center Digital 4 that when modem testing removing the ke780-c1(007) of and the at the LSI-11, operation between the acronyms are office. remote the is Digital port DDC/RDC, covered 1in A. - describes remote chapter is - typical diagnosis is primarily for provides step-by-step option. It also 1-1 operation used includes to use information instructions option. 7T7/26/84 of Service the INSTALLATION preparation Field to instruétion following option installation. Chapter (two interfaces Note This Diagnosis describes OPERATION problem. relationships - Appendix operator the DESCRIPTION their 3 system Remote FUNCTIONAL and - describes and Chapter and Service level. Chapter site Field for the in and resolve a customer required for installation procedure for TROUBLESHOOTING - describes troubleshooting of the Chapter 5 KC78¢ Family options and documents some known failure indications and their causes. GENERAL MODEM INFORMATION - is a compilation of Appendix A modem information which applies to remote diagnosis. It also includes excerpts of government regulations that users of remote diagnosis equipment in the United States should be familiar with. WIRE WRAP INSTRUCTIONS - 1is a Digital Workmanship Appendix B Standard titled "Wire Wrap Instructions". It is reproduced in this manual to remind or instruct the reader concerning the correct installation of wire wrap jumpers on the M8@17 module. is a reproduction of USER GUIDE DOCUMENTATION - Appendix C two "user guide" documents that are left on-site for customer use. Those documents are included in this manual so that, if they are not available otherwise, photocopies may be made for that purpose. COMMUNICATIONS SWITCH - is a reproduction of the APPENDIX D document that the with shipped 1is four-port communications switch. 1.2 VAX-11/788 SERIES SYSTEMS REMOTE DIAGNOSIS Digital's implementation of a system for providing a range of customer services over the switched lines telephone network 1is referred to as "REMOTE DIAGNOSIS". Some features of this system industry: The service. e . Remote B e Diagnosis . . Port, connection into the customer's system, to kc7808-cl (807) that purpose. 4/26/84 1-2 a res ve o7 A telephone connection to the customer's computer is used in the initial response to a request for repair ~ o in the o are unique is dedicated o Digital The (DDC/RDC) host The application software uses Diagnosis Remote Center computer can be used to initiate tests ana control them automatically. information historical both about the customer's system and dynamic test results to optimize the test procedure. o DDC/RDC The staff includes response specialists and experienced engineers who are especially trained to monitor customer system operation and to diagnose problems from their remote location. The DDC/RDC and the local Digital Field Service office work together in response to a customer service request. The KC780 Family options add remote diagnosis capability to VAX-11/780 Series systems. The option is logically inserted between the console terminal and the processor. When the option is installed, the console terminal I/O port is switch-controlled so that it can function as a remote diagnosis port. The remote port also provides DMA (Direct Memory Access) capability for use by the DDC/RDC ASCII control host character the computer. commands, processor in entered normal at the operation. console The terminal, DDC/RDC remote operator uses the same commands when remote access is in effect. A keyswitch on the processor control panel controls remote access to the system. When the keyswitch is set to either REMOTE or REMOTE DISABLE, all system control operations normally performed at the local console terminal can be performed from the DDC/RDC remote terminal. kc780-cl (887) 4/26/84 1-3 The DDC/RDC remote operator console can: o Enter commnands. o Enter and examine data o Examine o Control, in memory. the contents of and registers. communicate with, user and diagnostic programs. DDC/RDC HOST COMPUTER SYSTEM 1.3 The DDC/RDC host computer system is a major feature of Digital's remote diagnosis service. The system stores statistical and other This data includes information peripherals are configured, and operating numbers of system required customer for 1/0 addresses, revision site system customer each about information historical it testing, memory services. such size, status, and the names personnel. When a DDC/RDC as how hardware and phone response it uses that specialist enters a service request into the system, data base and its auto-dial equipment to make a connection to the customer's system application software automatically a various includes the diagnsstic L agiioscelc te progress. It details who as session, i b service v~ ct £ perform tests. programs running of The host system (scripting) which diagnostics on the systemn. n QO jw) u rl n g <control also A= n customer's and t_s the Field each service session customer system is history" which can of kc780~cl (0087) system reports e tatus COAupJ.“c the customer Digital host b] provides local indication the DDC/RDC remote representative on Service office has service is completed, updated. be a result, referenced performance 4/26/84 As the for quality. 1-4 fault the results 1in these c¢f kAN operator with such site and which is responsibility. data the on base DDC/RDC As for that has a "case analysis or as an 1.4 DDC/RDC OPERATION OVERVIEW Customers whose systems are equipped for remote diagnosis enter requests for service with the DDC/RDC. The DDC/RDC response specialist decides either to start a host-computer-controlled test session or to refer the call directly to the responsible local Digital Field Service office. If the problem is to be handled by the DDC/RDC, the response specialist creates a repair record on the host system, listing details about the problem. The response specialist then begins the appropriate test procedure and informs the local Digital Field Service office that the customer call was received and that testing is in progress. A DDC/RDC engineer reviews test results and performs additional host-computer-controlled tests or takes direct control of the system through a remote console. When testing is complete, the DDC/RDC informs the local Digital Field Service office of its analysis of the problem. The local Digital Field Service office assumes responsibility for on-site repairs or service. Following repair, the DDC/RDC may be asked to run a test to verify that the problem has been resolved. The final step in processing a customer service request through the DDC/RDC is closing the report. Information about the testing procedures used and the specifics of the repair are added to the historical records for that system. This enables the DDC/RDC to measure how well the procedures worked and provides a log of service requests for each customer system. Each time a service request is processed, the records of previous repair sessions is available to the response specialist to help in selecting the most effective DDC/RDC action. kc780-cl (887) 4/26/84 1-5 1.5 M8017 The following specifications are subject change. Physical to (-049, -YB) MODULE are SPECIFICATIONS given as information only Board Handle Characteristics Dimensions: M8@17 Circuit Board With Length: 21.6 cm (8.5 in) 22.8 cm (8.9 1in) Height: 12.7 cm (5.0 in) 13.2 cm (5.2 in) Width: 1.3 cm One 40-pin Cable Connection: Module (#.5 in) 1.3 header cm (A.5 connector Type: M8017-00 USED KC78@3-BA, KC782-AA M8017-AA USED IN KC780-BA, KC785-BA, M8017-YB USED IN KC7808-DA KC782-DA M7944 MSV11-B USED IN KC780-DA KC782-DA M8044-EA MSV11-DE USED IN KC7893-DA KC782-DA kc780-cl (807) 4/26/84 in) and Electrical Characteristics Power Specification: 5.0 W Approximately 1.0 A @ +5 V +5%, 1.8 W Approximately 150 mA @ +12 V +5, LLSI-11 Bus One bus load. Loading: Environmental Characteristics . Temperature . 5° Operating Not Operating o} C to 50 0o C (417 O F to 1227 0 F) -48° C to 66° C (-48° F to 151° F) (Operating and Not Operating) Humidity 19% to 95%, maximum wet bulb 32° ¢ (96° F) and minimum dew point 2° C (35° F) Altitude Operating Not (8,000 ft) 2.4 km Operating 9.1 (30,000 km ft) MODEM SPECIFICATIONS 1.6 When a KC780 Family kit includes a modem made by a vendor, a That manual is a that modem is shipped with it. source of specification details for any modem identified by Digital part number 30-15949. Specifications for vendor modems manual are for available also A-PS-3015949-9-0. information from in Appendix that A purchase of Specification, Purchase Digital this manual specification provides needed for all field installation and repair of these modems. The model DF@2 or DF@3 modem, made by DIGITAL, is also sent with a manual, DF@2 User Guide, EK-@DF@2-UG, or DF@3 User Guide, EK-@DF@3-UG which provides specifications for that modem. kc7808-cl (887) 4/26/84 1-7 RELATED 1.7 Information following 0 DOCUMENTATION related to remote diagnosis can be found in the documents: KC780-B FIELD MAINTENANCE PRINT SET PRINT SET PRINT SET PRINT SET PRINT SET MAINTENANCE PRINT SET FIELD MAINTENANCE PRINT SET MP-008704 KC789-D FIELD MAINTENANCE MP-01082 KC788~E FIELD MAINTENANCE MP-00744 KC782-A FIELD MAINTENANCE MP-016140 KC782-D FIELD MAINTENANCE MP-01611 KC785-B FIELD MP-(41888 KC785-D MP-01889 KC788 CONSOLE INTERFACE TECHNICAL DESCRIPTION EK-KC788-TD Describes includes kc780-cl (007) 4/26/84 the the VAX-11/788 M8017 remote 1-8 Console port. Subsystem which o) DLV11-E ASYNCHRONOUS AND DLV11-F LINE USER'S INTERFACE MANUAL EK-DLV11-0OP remote port. Describes operation of the KC780 o VAX-11/788 DIAGNOSTIC SYSTEM USER'S GUIDE EK-DS788-UG the Describes VAX-11/780 Diagnostic resident testing microdiagnostics, the including ROM LSI-11 and the Direct I/0 diagnostics, I/0 diagnostics for o System, of of use and organization and Queue system testing. VAX-11/780 SYSTEM MAINTENANCE GUIDE EK-11/788-PG Describes VAX-11/788 procedures, troubleshooting, single-source o operating summary and and maintenance diagnostics in a format. KC785 TECHNICAL DESCRIPTION EK-KC785-TD Describes o the KC785. TERMINALS AND COMMUNICATIONS HANDBOOK EB15486 Presents concepts of data communications. o Each KC7809 Family kit that includes a vendor-manufactured modem also includes a vendor-published manual that describes installation and operation of that modem. kc788-cl (807) 4/26/84 1-9 CHAPTER FUNCTIONAL 2.1 The DESCRIPTION INTRODUCTION KC780 Family remote interface installed subsystem of VAX-11/780 an 2 external telephone modem as to diagnosis a remote Series The port systems. provide network. option remote telephone is a serial in the LSI-11 That port is access line console connected through to line that the port to public at the customer site is dedicated téflremote diagnosis and 1is not intended customer for use support of Figure 2-1 KC780 Family the shows of either remote the options processors one VAX-11/782 system. processors select can switch be or other Series systems LSI1ll with the function as added. VAX-11-780 hardware communications port. VAX-11/780 Two identical voice is can When added served (supplied by in be interconnected remote diagnosis internally to one when each modem KC782 kit) each is an to is implemented, processor. LQPX2 used. The Both processor KC78# and KC782 kitting scheme is explained in Paragraph 4.3. Remote access according VAX-11/780 Software to to the the VAX setting of and VAX-11/782 provided by United States and enable remote access. kc780-c2 (887) 5/4/84 the Canada, processor the 1is keyswitch enabled on the or front disabled panel. only: Remote RX41 Console in 2-1 Europe, diskette, is also RX4 in required the to ID BUS MICROSEQUENCER CLOCK CONTROL .-l — V BUS CONSOLE/CPU INTERFACE CONTROL pm—m———=r ' : # RXV11 + DLV-11 DLV-11 FLOPPY LSi-11 PANEL CONTROLLER ; ; TERMINAL (0PT) * EIA CONNECTION FOR REMOTE TERMINAL LSI-11 MEMORY o BEFORE MAY 1984 VAX-11/780 and VAX-11/782 were shipped with M7944 (MSV11-B) 4K with M7264 CPU module. o SINCE MAY 1984 All systems are shipped with M8044-EA (MSV11-DE) 48KB memory with M7264-YA CPU module. * MODEMS ARE INCLUDED IN KC780-BA and KC785-BA KITS ONLY DIGITAL | REMOTE Figure 2-1 DIAGNOSIS CENTER P DDC/RDC ’_4 LSI-11 ke780-c2(007) DATA JACK MODEM With KC780 Family Remote Diagnosis Option 7/25/84 2=2 | ' ' M8017-00 or M8017-AA or M8017-YB ADDED BY ALL OPTION KITS 'y [ KC782 | VAX-11/780 and VAX-11/782 systems shipped before MAY 1984 can have | KC780-DA or KC782-DA option kit installed with either a second M7944 (4K) T M8017-00,-AA CONSOLE SUBSYSTEM / KC782 kc780-c2(007) KC780 PROCESSOR SELECT oAt 7/25/84 2-3 KC780 OR. KC785 or an M8044-EA (48KB) instead. SECOND LSI-11 VAX-11/780 'y VAX-11/782 The only: LQPX2 processor 2.2 The processor accessible. See THE VAX-11/788 SERIES It monitors reads continually, null loop. 2.2.1 The The setting Appendix SYSTEM state of switches Control PANEL on the Status and panel shown in Figure located on the is which 6. CONTROL then determines power-up, control each VAX control (MCS) time it register performs a 3-1. Keyswitch controls MCS starts controls keyswitch, register bits 0 and 1. The VAX control state of specific LSI-1l1l operations as keyswitch is in LOCAL, LSI-11 the console panel, these bits follows: LOCAL When the local terminal operator's modes o] also Miscellaneous at five-position 0 the the first The or switch is LSI-11 panel. select are as terminal. available. Both the remote is in the or as the VMS or Program I/0 terminal Console The enables I/0 port is disabled. LOCAL DISABLE When the enables keyswitch the terminal. referred local Console to as LOCAL terminal I/0 "panel mode DISABLE, as is locked" the VMS disabled. mode. the The LSI-11 operator's This is remote often port is disabled. o) REMOTE When the remote the keyswitch port system. available console it can kc780-c2 (807) which, Both to the terminal be enabled 5/4/84 is in in REMOTE, turn, Console I/0 DDC/RDC is by enables and as DDC/RDC 2-4 LSI-11 an enables DDC/RDC Program remote disabled the the I/0 operator. initial remote the access to modes are The local condition operator. but REMOTE DISABLE o When the keyswitch is in REMOTE access mode. Console enabled. initial remote The to the system local terminal condition but it limited to Program I/0 Copy 1is Local keyboard disabled be is enabled by When the keyswitch is set to either 2.3 The Serial LSI-11 terminal. Interface two terminal In the of module is -YB) The connection installation or -AA, ports. for module M7940 (-86, M8017 Line has an includes DDC/RDC the to the indicates the DDC/RDC system. the to access an REMOTE DISABLE, This on. comes light indicator REMOTE or on-site operator that the remote port is enabled and has the as operator. The Remote Indicator Light REMOTE LS5SI-1l1l disabled. can 2.2,2 red is is mode I/0 the VMS operator's terminal. enables the remote port as the DDC/RDC DISABLE, the basic configuration KC780 console. system the of Family option, an remote the second, with the system controls When the KC788 or as added port. VAX-11/786 The only and VAX-11/782 console the option diskette local is which console added, only: is shipped terminal modified port. software must be present to KC782 control both the local and remote ports. This software is provided by the Remote the RX41 Console Diskette, RX4 Europe, which is included in VAX-11/785 in United States and Canada or in the option kit. only: The console diskette, RX1lA, which is shipped with the VAX-11/785 system, controls the local console port. When the KC785 option is added, the supports same the kc780-c2(097) console United diskette States, 5/4/84 Canada controls and 2-5 the Europe. remote port and The DLV11-E the M8017 and module. installation, this 4-3 shows their identifies field as Line Interface information needed M8017 configuration, jumper for KC788 User's Family are option provided in KC788, Options identifies those boards KC782 Appendix B, reminder the required and M8017 option inserted jumpers installation. the M8017 such M8017 Table a All Asynchronous manual. 2.3.1 on DLV11-F which must Figures show or 4-5 their and KC785 operation. Wire Wrap Instructions, to instruct kc780-c2(8@87) 5/4/84 2-6 function states. inserted or be 4-6 is concerning jumpers. by removed indicate inserted and or jumpers or removed jumper removed included proper in It and also during locations states this manual insertion of for as the 2.4 A KC780 typical FAMILY remote REMOTE DIAGNOSIS diagnosis OPERATION session SEQUENCE exercises the following functions: NOTE Refer to Appendix A (Table A-2) for more information about the data communications signals and event sequences described here. When the keyswitch option asserts remote port is DTR which (Data The which DDC/RDC dedicated host Set Ready) has answered The KC780 modem on at (Carrier its RI (Ring answering. the Note LSI-11 that select in a switch accessible. <calls the Indicator) indicate RTS to (Request putting Send). A transfer DDC/RDC modem its signal of host connection is received 5/4/84 receives DDC/RDC Detect). To kc780-c2(987) at number of the the then asserts DSR KC78# that the modem the modem. call. by the carrier been Ready) Family To Send) answer to mode carrier The signal 1line. on-site modem is KC78¢ line. to asserts responds the The the the the LQPX2 processor computer telephone REMOTE, call processor The modem detects (Data to Terminal enables VAX411/782 system, determines set and It then is on effect from the carrier responds indicates the protocol computer in the when the a DDC/RDC. 2-7 by from the asserting CD the option line by asserting messages and to signal occurs local valid CTS (Clear between VAX. protocol ' A that the logical message has 7. The DDC/RDC system. 8. The to proceed, If the (e.g. DDC/RDC may then they call back from the CD modem. This causes asserts DTR (Data port which enables call When the operator sets access to the system and Console Terminal operation is remote diagnosis hardware. There terminal features kc780-c2(987) is lost DTR (Data Terminal remote port. through is the completed, REMOTE Ready) DISABLE, at lost at the begin and its if the the KC780 the LSI-11 remote remote answering. CONSOLE KC7808 DDC/RDC <clears or 2.5 the the results. to sequence Terminal test testing option access REMOTE allow the disabling in call, customer's is Ready), is the Detect) It termination at (Carrier sequence. the the of evaluate modem up"), keyswitch between to "hang thus testing terminate termination When 1. diagnostic carrier on-site 9. begins the keyswitch to LOCAL, call answering are disabled. TERMINAL not affected is no Family option hardware as rate, parity 5/4/84 baud 2-8 by the conflict and and the data or presence interaction setting bits, of etc. of such CHAPTER 3 OPERATION 3.1 INTRODUCTION The addition of a affect normal normal operating KC780 VAX operation. procedures performed available prepared to can A help system work user the to does with who is instruction of customer installation. The KC780 3.2 A during - that those and Having the user event of diagnosis a site <can personnel User Guide, system restore be be procedures provides which remote must chapter can be isolated limited to the KC780 steps system to Family a the basic wused following for option Figure C-1, should be involves the following SESSION T/26/84 User the to that hardware test steps Guide. device, running with a are specific required is when DIAGNOSIS These failure ke780-c3(007) the to This procedures. the DISABLE that changes to session in The user. not together diagnosis summarized 1. no does work procedures Family REMOTE remote instructions they are the remote option instruction. A TYPICAL typical in with operation. about There by DDC/RDC when diagnosis however, familiar DDC/RDC correct mean, the information used remote system diagnosis failure. Family If the 3-1 are reported session may be device. the keyswitch failure the which occurs. in LOCAL or LOCAL 2. The on-site request may be for operator service. helpful The at calls Reference this KC780 the DDC/RDC to user and guide enters a information time: Remote Diagnosis Option Family User Guide EK-KC780-UG This is found (Figure an instructional near processor highly Site the cabinet visible the user remote diagnosis, the VAX Remote how remote for Management binder is Diagnostic document a should <customers supply cabinets, that purpose. to basic a provides on-site experience the 5/4/84 the guide, The loose-leaf binder with configuration, FCO the under the Remote which information 1local in to DIGITAL this other obvious to is call telephone number. with no previous places DDC/RDC for instructions. for limited DDC/RDC remote may cabinets, usually the about offices processor information 3-2 published Guide. with instruction operator asks The and Labels labels or DDC/RDC, "XI. To or for title and cards system with Cards attach It Management (RDC) " DDC/RDC, below. Within Miscellaneous the the etc. filed. calling in procedures. user a be provide filed the other history, tab Console some the the to be Preparation system maintenance is a Site about there call will C-2) also Guide be prepare to in described Diagnosis the may diagnosis is document It as to This status, kc78@~-c3(087) or terminal (Figure information The or EK-11788-DC especially 3. attached how summarizes which telephone, Guide tells 11/7808 document location. Management Site C-1) and diagnosis with Any media 4. valuable or confidential data removed is from the system or otherwise protected. The 5. mounted which volume, disk the diagnostics, and put on-line, be resident device 1load the on includes 1is write protected. NOTE library must The diagnostic on a disk in a directory named [SYSMAINT]. This area may be on the customer's system pack together with VMS or it can be assembled on a separate diagnostic pack or cartridge. If the customer's system pack is not to be used because of confidential or vital data, then a separate Field Service VMS pack remote For prepared. be should it will be mounted and write in place of the customer's diagnosis, protected pack. 6. scratch 7. with with initialized formatted a 1label the and put on-line, write enabled. Each tape drive to be tested is loaded with a scratch tape and put on-line, 8. loaded is tested be (must pack "SCRATCH") be to drive Each disk write enabled. VAX-11/780 and VAX-11/782 only: The Remote Console diskette RX4 and booted a. drive 0. in RX@l The Remote in the is loaded (RX41] in Europe) Console United diskette is MAINDEC ZZ-ESZBB States and Canada and ZZ-ESZFB 1in Europe. b. Customers Console kc780-c3(007) are requested for all reboot and, as diskette having to machine state data. 5/4/84 3-3 use to only the Remote to avoid operations a result, losing the c. Booting the The AUTO only LSI-11,. L% A 9. can W ae s - be done then, with turning the power diskette off at .loaded, [ turning power on. RESTART switch on the OFF position. by the VAX control The control panel panel is set to is shown in Figure 3—1 L Z 14. VAX-11/782 only: If l1l. the system switch is tested, A or The set REMOTE a to VAX-11/782, the select processor the LQPX2 processor select which to is is light set and remote access The modem is to will transfers the come control REMOTE on). of the position Setting system (the the REMOTE keyswitch to the remote with switches set for OFF POWER REMOTE @ 0 is enabled. turned ATTN -y u © RESTART RED ON on normal LOCAL RUN - . 0 GREEN GREEN =V" LOCAL DISABLE RED g REMOTE DISABLE &) J Y INDICATOR LIGHTS X; MOMENTARY CONTACT SWITCH SWITCH ROCKER 7 FIVE POSITION ROCKER KEYSWITCH o MAS170 Figure 3-1 kc780~-c3 (307) The VAX-11/780 5/4/84 to port operation. 7 TTMWO POSITION be B. keyswitch indicator 12. is Series 3-4 System Control Panel 13. The DDC/RDC reviews the previous steps to determine that the system has been correctly prepared for their access and testing. 14. The DDC/RDC calls the local Digital Field Service Branch Office to report that their customer has entered a service request and on-site service may be necessary. 15. The DDC/RDC takes control of the system. The option allows the remote operator to boot the system, use Console I/0 or Program 1/0 modes, and enter the TALK state to communicate with the on-site operator at the console terminal. and VAX-11/782 only: VAX-11/7806 The DDC/RDC may ask that microdiagnostic diskettes be loaded testing as progresses. For example: Micro #1 (RX5) (RX42 in Europe) Micro #2 (RX6) (RX43 in Europe) Because some VAX-11/780 or VAX-11/782 hardware failures may leave the system "hung", they may ask that the Remote Console diskette, RX4, (RX41l in Europe) be loaded and booted. Booting can only be done by turning the LSI-11 DC-ON switch to OFF, VAX-11/785 then to ON. only: The DDC/RDC may ask that microdiagnostic diskettes be loaded as testing progresses. For example, RX2A, RX3A, RX5, RX7, or RXS8A. 16. The DDC/RDC host computer tests the system by running the VAX diagnostic system, including Microdiagnostics, the Direct 1I/0 Diagnostics, and the Queue I/0 Diagnostics as necessary. Terminal communications are echoed at the console terminal, permitting the local operator to see the type of testing being done and to monitor its progress. kc7808-c3(8087) 5/4/84 3-5 17. Activity in indicators indicates the on RxD the DDC/RDC and TxD modem and (if system (Data the In and Data Out) modem is so interaction as testing is start test, equipped) in progress. In certain then test "hang-up" attention. Another call testing without DDC/RDC access (which would REMOTE or The the continue the DDC/RDC is is Although the the be detected failing which, of by in It turn, kc780-c3(007) test often 5/4/84 to is should no the not be test period modem were their evaluate of activity. interrupted turned unless there are results and/or failure Field the Service on-site local to away from instructions the has on-site Control Service correct operation to office. analysis of the personnel, the operator. Field verify intermittent makes there without During keyswitch described component is later a so. diagnostics. hardware may system been operation. verified, system operator. FAILURE procedure solution indications. asked returned INTERMITTENT made session. the to by DDC/RDC continues system do system 3.3 to to repair be is ENABLE) Digital correct control if reports DDC/RDC may test the the returned Following When to REMOTE local the attention occur DDC/RDC system 20. the and to 19. as results from 18. conditions or in Paragraph hardware System may to analysis more 3-6 usually failures, software itself difficult 3.2 may produce re-create complex. they may not exercise ambiguous those leads a error indications When diagnostic testing has been completed, that the reported system failure is it may be determined intermittent and/or involves the operating system. The DDC/RDC can provide software expertise, both its own from DIGITAL from other and staff facilities. Depending on the systém software, and the software personnel who are available to the DDC/RDC, to analyze and they work together solve the problem. Any procedure to isolate a system problem that involves is attempted only with system the customer's operating the customer's authorization. If such a procedure is agreed upon, the DDC/RDC usually requests following steps: that the user perform the 1. to LOCAL. Set the VAX keyswitch 2. Remove and scratch media system software the LPQX2 processor processor which is operating mount media. 3. Boot 4. If 5. the system. the system is a VAX-11/782, select switch to select tested, A or the set to be B. Turn the keyswitch to REMOTE DISABLE. The REMOTE indicator light on. will come Remote access to the system 1is enabled. 6. Give the DDC/RDC a system account number and password. 7. The DDC/RDC logs are echoed at the system. Terminal local console terminal, into the communications however, the keyboard is disabled to prevent the on-site operator from interrupting the procedure. kc788-c3 (007) 5/4/84 3-7 8. When off testing the system 9. The to 10. system. DDC/RDC report schedule test on-site by the operator the keyswitch the local to DDC/RDC, takes they log control of the Service Office LOCAL. Digital Field results. Service that the completed best personnel determine meets customer's the the repair needs and service. EXTENDED MONITORING test DDC/RDC results can operation. and The calls PField procedure If been by turning Local 3.4 has other indicate schedule This kc780-c3(907) intermittent extended procedure procedures an can designed 5/4/84 failure testing and include off-hours to isolate 3-8 condition, monitoring such of system diagnostic failures. the runs CHAPTER 4 INSTALLATION 4.1 INTRODUCTION This chapter provides information needed by Digital Field Service personnel for the following activities related to installation: Ordering the dedicated telephone line (by the customer). O 0O O o © site. O the Preparing Installing the option hardware (a step-by-sfiép procedure). Connecting and testing the modem. Monitoring the initial DDC/RDC test of the system. Instructing customer site personnel. The KC780 Family Remote Diagnosis option is installed only within the terms and conditions of a maintenance contract. It remains the property of Digital Equipment Corporation and is not for sale. If the contract is terminated, the option will be removed. Paragraph 4.9 is a step-by-step procedure for removing the option. The modem information provided in this chapter is limited to specific details needed for site preparation and installation. Appendix A includes general modem information that will be especially useful for connecting to modems that are provided by local telecommunications authorities. ke780-cU4(007) T/26/84 -1 4.2 SITE Because a PREPARATION KC780 Series system, option itself are important soon as Family only REQUIREMENTS kit those defined to successful after an add-on option prerequisites are possible is in this for manual. installation it is known a VAX-11/780 installation These and that to preparation should the of be the steps started option is to as be installed. 4,2.1 System Configuration Before installation, customer system items ECO and as readily which cables, available are the in part and sent to details present. the package making remote updated, 4,2.2 It is These configuration, the and Configuration Management the include such power the system. about These Charts, supplies presence of details are EK-SMGDE-SC, Guide. They can be DDC/RDC. check all is to details DDC/RDC. rates, Site receives information; the baud the technical option System the personnel When to connected the of DDC/RDC engineering sent status, equipment photocopied When be FCO controllers, non-DIGITAL significant must and Package the it system for needed is configuration technical details and by the host computer approved, the host computer diagnosis possible for that package, missing must data be base system. Modem Location recommended equipment, and installation usually be the (see able kc780-cld4(007) that locations connecting Appendix to D). install 7/26/84 for the modem, cables be determined Telephone their company equipment telephone before personnel where the company option will customer wants it. A carefully planned installation can facilitate cable dressing and ensure accessibility for a a shelf, add modem maintenance. table, or visibility The in customer otherwise make operation may space decide to available and install for that hardware. Some modem a. installation limitations are these: Visibility When a DDC/RDC the modem host indicator computer Although that session lights is is in an connection through monitoring of such necessary, so test it is 1its a recommended indicator progress, indication the option diagnostic that 1lights activity of successful remote session the modem are wvisible 1in be port. is not installed for that purpose. b. Access The modem must be Many units have switches loopback require test Ce testing. that adapter AC Power An ac d. Analog for the maintenance back which maintenance I/0 cable external the modem. power Interface to the may and a telephone an must be Cable network. RJ11C four-pin 5/29/84 system, controller. In kc780-c4 (6067) for The modem may not be plugged into the miniature used procedures VAX interface cable into are be. disconnected The modem has an analog plugs purposes. attached. for system on Also, digital receptacle, provided the the accessible the standard connector. for connection to United States, voice jack this which cable has a The option long) kit cable for only: The KC782 option kit the includes two select switch BC@P5D-25 mentioned or BC22F-25 England, diodes) a must be be connected an extension., kit, RJ11C data and customer. DF@2, must be jack arrangements and the The cable installed The between the feet remote port feet long) the LQPX2 (14 or DF@3 connected installed costs for dedicated the by customer must are provide the about the (modem) be to RJ11C: O Manufacturer's name. O Model O the Registration O connected Ringer number. number. equivalence. 6/8/84 modem, data modem or from the BC22F-10 may included network telephone the protective as States) installation line various the option hardware telephone the the BC22F-25 (United the in includes isolate stand-alone to to in combination with the BC99N and information kc780~-c4 (607) the (25 above. BC@5D-25, following to to modem (which to Standard Voice Jack 33-15949, option BC99N components. RJ11C BCZ22F-25 BC22F-10 and these cables option or modem configurations using In RJ11C BC@5D-25 A VAX-11/782 system may be connected processor The a connecting For KC782 cables. 4.2.3 includes connector panel. the VAX at Cable Interface Digital e. through company. and maintenance the an All of the of the company with the responsibility telephone in communications equipment When has the District determined those details office. use They in for kits of as - Table which Allocation modem will are communicated can then ordering details Console the the the give RJ11C modems be to that Coordinator sent the for local publication are date of this to Table included States) specific system, Digital information installation. which the (United in Field the Service customer 4-1 provides those KC780 Family option manual. 4-1 Modem Specifications For Modem Model FCC Manufacturer Number Number Equivalence GDC 10343 AG697J-62418-DM=-E 0.6, Type B VADIC VA355P AJU96M-70263-DM-N 1.0, Type DIGITAL DFOZ2 AO994Q-67693-DM-R 0.3, Type A DIGITAL DFO03 A0994Q-69391-DM-R 0.3, TYPE A 4,2.4 Option Kits The KC780 Family in do Canada through a For not kits Registration in Ringer are intended modem. The option a Bell 103J or B Canada which include modem, RJ11C Installation option for equivalent, for installation must be connected installed by the telephone company. All arrangements and costs for the installation and of maintenance responsibility 4,2.5 of Option Those KC780 Europe do the Kits Family not telephone B.P.0O. For Installation kits which include approval ke780-c4(007) equipment are the customer. modems. in the are The in accordance with CCITT V.24, has company the U.K. intended for VAX V.21, U.K. and in LSI-11 and Europe installation remote port operates and V.28 recommendation. F.T.Z 7/26/84 4-5 approval in in It Germany. Appendix A provides interface specifications especially useful for option maintenance in U.K. and the protective diodes provided the kit is in shipped which option to the Europe. must kit, customer Site Management Guide The Management added to the Diagnostic Remote Diagnosis that divider. 4.3 THE Three Two Two KC780 Guide system. Remote The KC78¢0 option C-2 FAMILY kit is be added has the U.K.; it is not before the diagnosis is in includes A titled single sheet, "VAX-11/7890 EK-11780-DC, copy REMOTE of the DIAGNOSIS variations should available: KC788~-DA for installation in the U.K. KC780-EA for installation in Canada. installation in the United KC782 for installation in the U.K. variations are States and and Canada. Europe. available: KC785-BA for installation in the United KC785-DA for installation in the U.K. kc788-~c4 (3@7) Europe. available: for kit behind States. and KC782-AA option filed KITS are are be "XI. document. United variations remote divider the KC785 U.K. a in DA the when installation kit and cable for option installation modem KC780-BA KC782 be BC99N in updated (RDC)". a The used is binder Preparation", modem will site. must Console Figure be but 4.2.6 Site and which 6/8/84 4-6 States and and Europe. Canada. For KC788 and KC782 only: Figure 4-1 shows the KC788/KC782 kitting option scheme and includes a diagram of system interconnection. That figure is provided to show the special relationship between the KC780 and KC782 kits. Figure 4-2 identifies each kit component by description, part number, and the quantity included in each kit. NOTE The KC784 Family option remains the of Digital Equipment property Corporation; DIGITAL asset it tag on A to the installation. The used for for is attached BCP3L-05 cable during asset number sale. not 1is that tag is capital equipment inventory purposes. 4.3.1 Opening the Kit Carefully open the shipping container and remove the option components. Check each component for possible damage. If any damage is present, it should be reported to the branch office supervisor; if there are indications of shipping damage, that should be reported to the responsible carrier also. For KC788 and KC782 only: Determine that the kit is complete by verifying it against Figure 4-2. Determine that the diagnostic diskette set is compatible with the VAX-11/788 hardware/system revision level according to Table 4-2. The system identification message printed during console program booting indicates the VMS version and reports any FLPA-WCS | mismatch. kc780-c4 (087) 6/8/84 DDC/RDC DDC/RDC TELEPHONE TELEPHONE NETWORK NETWORK I DDC/RDC | TELEPHONE NETWORK I MODEM MODEM I MODEM VAX-11/780 I VAX-11/780 Remote LQPX2 PROCESSOR SELECT SWITCH Diagnosis Independent For Two VAX-11/780 Systems VAX-11/780 A VAX-11/780 PROCESSOR PROCESSOR B Remote Diagnosis For Two VAX-11-780'S Connected as a VAX-11/782 System FOR: An USE independent KIT: CONTAINS: KC780-BA All VAX-11/780 KC780-DA VAX-11/780 system, KC780-EA Processor KC780-BA All a VAX-11/782 KC780-~-DA VAX-11/780 system.- KC780-EA a Processor a A B of hardware of KC782-AA VAX-11/782 hardware required for in hardware VAX-11/780 system. Processor for Processor A VAX-11/782 All required one system. system. required Processor A has a for B when KC780-BA KC780—-EA. Processor of a B of KC782-DA VAX-11/782 system. Figure All hardware VAX-11/780 Processor 4-1 KC788 kc780-c4 (887) / KC782 5/29/84 Kitting Scheme required Processor A has a for B when KC780-DA. or QUANTITY KC780 |-DA PER KIT KC782 |-EA | -aA | -DA KC785 DESCRIPTION -BA |-BA | -DA M8217-88 or 1 %) 1 1 ) 4] 1) 1) 1 1) 1) 1 ) 1) M80G17-AA module | @ )] @ @ ) 1 1 0 1* ) ) 1* ) ) ) 1* ) 7] 1% @ @ 1 g Y ) ) 1 ] ) /] @ 1 1 g 1] M8@17-AA module M8@17-AA or M8@317-YB module M7944 module (MSV11-B) 4K memory OR M8044-EA module (MSV11-DE) 48KB Memory *See Note on Page 4-13. DF@g2, DF@3, or 30-15949 Stand-alone modem LQPX2 “éééa Figure 4-2 Processor Select Switch KC780 kc780-c4 (687) Family Option Kit Contents 6/8/84 4-9 DESCRIPTION -BA |-DA |-EA |-AA BC@S5D-25 or 1 1 1 Y] g ) Y g BC22F-25 EIA Extension Cable (25' long) only BC22F-25 EIA Extension (25' 1long) ‘ CABLE BC22F-19 EIA Extension Cable (18' long) 3 g ] 2 BCO3L-05 1 1 1 1 1 1 1 1 1 ) 1 1 0] 1 Y] 2 Filtered (5' Cable long) 74-21885 Adapter @) ZEQ16CY @ ZE022CY Plate Diagnostic Diagnostic Figure 4-2 Set Set KC780 Family Option Kit Contents (continued) kc7808-c4 (007) 5/29/84 QUANTITY KC780 DESCRIPTION PER KIT KC782 KC785 -BA |-DA |-EA |-AA |-DA 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 EN-§1392-7-N97¢ 1 |8 |1 |1 | @ g 7 g 7 0 0 1l 1 1 1 1 1 1 1 1 1 1 1 Mounting |-BA |-DA Hardware Package H315 Modem Test Adapter il | DIGITAL Asset Tag souumsmcoarmm == = Installuation Acknowledgememt == EN-01780-87-N978| & S— Acknowledgement == Installation EK-KC780-TM Technical Manual EK-KC788-UG User Guide Figure 4-2 KC780 kc780-c4 (8087) Family Option Kit Contents 5/29/84 4-11 (continued) (LOB) po-@8 Lo ¥8/62/S Table 4-2 KC780/VAX-11/780 RD Console Diskette Revision VMS Release Compatibility (Does not KC785) vV7.00-C vV7.080-C * * * 2.0, 2.1, 2.0,2.1 2.2, 2.3 04 @5 26, G6A vV.W,X,Y,2, or 1.0 V,W,X.Y,Z or 1.0 Jl, L V5.00-C V5.80-R V5.00-R V5.008-R * * * * 2.0 2.8, @3A 1.5, apply to V5.080-C V5.80-C 1.6 V5.00-R 2.1 * 2.3, 2.4, 2.3, 2.4, 11/780 Hardware Revision a1 g3 ZZ-EVNDX Diagnostic Revision M8224 P or R, R S, T, or U R, S, or U T, CS REVISION M8235 CS ¢T-7% Revision and FPLA Hl,K H1l, Jl, K Sockets FPLA'S 23-821C6 23-022C6 REQUIRED 23-021C6 23-039C6 L Jl, L Ji, L H3, M 3 3 3 3 3 23-021C6 23-066C6 23-039C6 23-0858C6 23-021C6 23-839C6 23-058C6 23-021C6 23-039C6 23-021C6 23-839C6 23-058C6 23-039C6 23-058C6 23-067C6 gc-11 gD-12 @D-12 AD-12 gD-13 0E-10 23-821C6 23-068C6 WCS Version and Filename gA-13 gC-11 WCS5118.PAT WCS120.PAT WCS120.PAT WCS122.PAT WCS122.PAT WCS122.PAT WCS123.PAT WCS124.PAT. SYSID No** Jumpers Required * Yes Yes Yes Yes Yes Yes Yes ? The -C suffix indicates CCITT operation; -R indicates U.S.A. operation. * %k they The are System needed Identity for Register release 1.6 jumpers to enable are the not needed error for logger. booting VMS release 1.5 or 1.6, however, fr— NOTE For KC780-DA and KC782-DA in the U.K. and Europe The kit you receive may not have an M7944 or MBOU4U-EA module. BEFORE MAY 1984 - 11/780 systems had an M7944 4K memory module in LSI-11 Slot 3, Row KC782-DA kits added Row C/D. SINCE MAY 1984 - A1l A/B. The a second KC780-DA M7944 in family systems are being with an M8044-EA 48KB memory module in LSI-11 Slot have an M7944 with an M80O4U-EA or by adding be obtained locally if it which have an MB8OU4Y4-EA can in LSI-11 3, the is not in Slot either Row A/B, second M7944 provided 3, by replacing (the module the in A/B do Row which on systems installed be additional memory when;these options are added. 4.4 shipped Row A/B instead of the M7944. KC782-DA options KC780-DA and 3, (See Figures U4-4 and 4-5) 11/780 Slot 3, Slot and kit). it is to Systems not require any STEP-BY-STEP INSTALLATION PROCEDURE This procedure provides instructions for the installation of KC780 Family option kits as follows: o In the United States KC780-BA KC780-EA o In Canada o In the U.K. & Europe KC780-DA On the following pages, right of each KCT782-AA KC785-BA KC782-AA KC785-BA KC782-DA KC785-DA there is a formatted header block at the instruction step number . Each box in the header block is reserved for a particular option kit variation. When the kit number is printed in its box, the instruction step must be performed. When the kit number box is blank, the step does not apply. Figure 4-3 may be used for an overview of KC780 Family option installation. The 1installation procedure references figuré as a source of specific installation detail. kc780-cl4(007) T7/24/84 that LaPX2 PROCESSOR SELECT SWITCH TO VAX-11/780 PROCESSOR A 8CO5D-25 OR TO VAX-11/780 BC22F-25 KC782 ONLY PROCESSOR B BC22F-25 ALSO SEE FIGURE A2 AC POWER 74-21885 = ADAPTER PLATE VAX 1/0 CONNECTOR PANEL > Pt RGP~ z7 <s ///fligb 4g-§§%%%i flg', = J- scoaL0s 7 ’/"'% i iifii ] ’ N LSI-11 o Figure 4-3 LSI-11 Hardware Configuration kc7808-c4 (887) 5/29/84 4-14 ALL 11/780 and 11/782 SYSTEMS SHIPPED BEFORE MAY 1984 =1|= ~ b- ' ' |1= e | 0 | 1T 1N Il— 1|2emsmm R['I| !'{|¢ S|[IBO=A=TN 1lB)[Jan '!i| ALL 11/780, 11/782, and 11/785 SYSTEMS SHIPPED AFTER MAY 1984 o ' 1 Figure 4-4 Original Ke780-c4(007) LSI-11 T7/26/84 Module Configurations 4-15 LSI 11/780 AND CONFIGURATIONS 11/782 SYSTEMS AFTER IN OPTION THE INSTALLATION UNITED STATES AND CANADA M7264 CPU MODULE (M7264-YC with M8O44-EA) E 2 M79L6 5 M7940 2 E | 3 [ MTONh or MBOMA-EA | M8017-00, -AA | 3 | A b MOUOO-YE | 4 | A'B 1 ¢ 1 biE . 11/780 AND 11/782 (OPTION SYSTEMS IN THE INSTALLED WITH UNITED M7944 KINGDOM AND EUROPE 4K MEMORY MODULE) | | : : i E 2 i M7946 E 3 1 M7944 {4 ! M9400-YE j————— | m——— e ? : M7940 o2 | MT794Y Vo3 —e R bttt e | =———= i P A AP ' { M8017-AA, -YB j m———— e i e | | ' : | AND (OPTION 11/782 INSTALLED WITH 2 MT946 IN C THE UNITED M8Ou44-EA : | | mmm = KINGDOM 48KB MEMORY AND M7940 EUROPE 2 ! MY400-YE LSI-11 ke780-cU(007) Configurations T7/26/84 W ‘ ] joe] =3 o po = = — < = -J J oo = = i y o 1 | 4-5 ! MODULE) 1 Figure 4 e T | =———— | D 3 | | B e: e mm e R o Bt : " e 0] o = = R (WY) Rl SYSTEMS t TM 11/780 e i With KC780 and KC782 Options ORIGINAL LSI-t1 MODULE CONFIGURATION ALL Figure 4-6 11/785 SYSTEMS LSI-11 Configurations In kc780-cl4(007) T7/3/84 11/785 Systems 4-17 | | KC788 -BA Perform | KC788 | KC788 | -pDA | -EA following the | | | | KC782 -AA | KC782 | steps preparatory | | -pA | KC785 | KC785 before -DA | -BA | | | is installation begun: o Complete site preparation as described in Paragraph 4.2. o Examine kit contents as described in Paragraphs 4.3 and 4.3.1. o STEP Verify correct system operation. 2 | KC782 | KC782 | -DA | -AA | | | KC788 | KC788 | KC788 | -EA | | -DA -BA | | Call the DDC/RDC and confirm (described in Paragraph They want to know when that the System Configuration Package 4.2.1) an has option been demonstration for customer personnel 5/29/84 and received installation if you will be requesting a system test kc780~-c4 (8607) | KC785 | KC785 | -DA | | -BA | is progress in (Paragraph processed. 4.7) (Paragraph 4.8). and and/or a | KC786 | | KC788 -BA Prepare | KC788 | | KC782 | KC782 | -pA | -EA | | -AA | the M8017 (-06, -AA, -YB) module and 4-8. Table 4-3 and Figures 4-7 status of jumper on each some of the jumpers. the board, -DA | | KC785 for installation | | -BA | KC785 | | -DA | using In addition to verifying you must change the the status of Those are indicated in Table 4-3 in the ‘column titled "JUMPER REMOVED OR INSERTED AT FIELD INSTALLATION" . Do this step if you will be installing (Do not do this step if you will be Prepare the M7944 (MSV11-B) 4-90 kc780-c4 (887) 5/29/84 for an M7944 4K memory module. installing an M8#44-EA module) installation as shown in Figure v8/62/% (Lo@) yOo-p8LOY Table 4-3 M8017-00, M8B17-AA, JUMPER STATE FROM, FACTORY JUMPER REMOVED OR INSERTED AT FIELD IN INSTALLATION outT A3 and M8017-YB M8017-00 Jumper M8017-AA Configurations M8017-YB DESCRIPTION X X X These A4 X X X corresponding A5 X X X the A6 jumpers address X X X address A7 X X X 1, A8 A9 X X X X X X module device AlQ and are bits word. 17756X 2 are is for 3-12 set. Bits hardwired on X X X X=@ RCSR X=4 XSCR X X X X=2 RBUF X=6 XBUF Al2 X X X X X X X X X X X X V3 Insert V3 V5 X X X \'&:! FOR 300 BAUD RO ~JR1 R2 Tl T2 T3 FOR 1206 RO BAUD An X X X corresponding address bit on the LSI-11 bus. This jumper configuration implements This configuration sets the receiver and transmitter interrupt vector address 31fll8 for receiver interrupts and 3148 for transmitter intercupts. Remove R# Insert Rl X X X X X X Remove X X X for X X X speed operation). Remove T@ Insert T1 ‘ X X X X X X X X X This configuration sets the transmitter to 300 baud. It is redundant to the "R" Insert T3 X X X jumpers. RO X X X This configuration R2 X X X X X X { X X receiver and transmitter for 1200 baud (enables common speed operation). R2 300 baud (enables common ONLY Remove R1 R2 R3 jumpers detecrmine vector an interrupt. inserted jumper asserts the ONLY R3 TO These generation during X X X gz-v vVé V7 4, the to address the four registers as follows: All v4 of Device Remove . sets the 1¢-7% v8/62/¢ (Lo@) 7o-98LOY Table 4-3 M8017-006, M8417-AA, and M8417-YB Jumper Configurations (Continued) JUMPER STATE FROM FACTORY ouT IN FOR T@ T1 T3 BG P -E AT FIELD M8017-00 INSTALLATION Remove T@ Insert T3 Remove BG B M8O17-AA M8O17-YB DESCRIPTION X X X X This configuration sets the DF@3 transmitter to 1200 baud. X X X jumpers. X X X X X X 'Disable Break Generation Operation without parity X X X X X X X X It is redundant to the "R" Parity type - "when "P" Does not apply is removed. 1 2 X X X X X X Operation with 8 data bits ' - per character. PB X X X . Programmable baud rate X X X X X X Common speed operation enabled. X X X C Cl S -FD OR INSERTED 1204 BAUD ONLY T2 -B JUMPER REMOVED function disabled. Split speed operation disabled. Sl X X X H X X X B X X X X X X disabled. X X X Data Terminal Ready is not Halt on framing error 5 disabled. Boot on framing ercor forced continuously true. M8017<00, JUMPER MBO17-AA, REMOVED OR INSERTED - IN INSTALLATION FROM FACTORY ouT AT FIELD and MB8017-YB Jumper Configurations - M8017-00 MB80O17-AA (Continued) M8017-YB DESCRIPTION -FR X X X RS X X X Request To Send is enabled FB X X X Force Busy is disabled. M, MI X X X Factory test jumpers. INIT cc—h 4-3 JUMPER STATE h8/eL/L (L00)ho-08L0 Table Request To Send 1s not forced continuously true. "M" does not exist on M8017-AA. M2, M3 X Maintenance jumpers disabled DCOK X X UART Clear signal enabled )& ® FOR KC780-BA and KCT780-EA DATA SET READY IS DISABLED SD1 to SD may be a jumper on SD1 to SD SD1 to DS No change required SD1 to SD SD1 to DS Remove SD1 to SD. Insert Side 1 or an intact etch between those pins on Side 2. SD1 to DS X® ® For KC780-DA, KC785-BA, and KC785-DA. DATA SET READY IS ENABLED Change jumpers. Cut the etch on side 2 between SD1 has not been cut. and SD if it i [-] FB P [-} M o) FACTORY RS USE ONLY ® s o —FDI I_-FR Oy c1 (-] -] M1 FACTORY ° USE ONLY 8G o Q -] PB RN ONDTM >>>>>> -] [+} II Q0 0 «fFo o 1o -] PO ° E13 20 o II [=/X--] ¢ S - ° j (-4 f MA-2789 Figure 4-7 M8017-00, kc780-c4 (897) 5/29/84 M8017-YB Jumper Configuration i _ SD T3 R2 R:_-IJ —r— e B = A 3 \\ I TO T1 | U mim nim %I RO Ad A3 A12 SO ‘fo I ie / miniEE - D - AT ailm | M I’o U] o] [o] B | B U ] = U 0l T oo ) of L I s = o o o [ ° 0—0 [ [} o + —< P g FB - “‘WD \-Fo l] (;b |L o— o o} [JJ S — 0 L1 - e—o 14— [+} 6o U L e o o ] TD o] D ATOL a Oo] ST\ c1 B 1 °l — [ M= o RS ) ns U = T D OIO0060 T jf,I SD1 s A7 < va D \ vz V6 F { V5 F V8 \H _(mm—J MA-8764 (DCOK) Figure 4-8 M8017-AA Jumper kc780-c4 (887) 5 /29/84 Configuration { d LI J J L eJdL1 — { L L L 7 _ J o C—C—- - = ——- O — =Z —73 - — — C - - — — - — - I T T 3 —CcC —_ " — = o3 — e — = — T — ZZ 4 — o I Cr— = — = =3 —C L . — — _ E 533 1 ml ' JUMPER IN/OUT FUNCTION m :)NUT MEMORY BANK SELECT 2 wa IN DISABLE BRPLY DURING REFRESH W3 N 73 ] (40000-57776) MA-8613 Figure 4-9 M7944 Jumpers for KC780-DA or KC782-DA kc780-c4 (887) 5/29/84 4-25 | | KC780 -BA Refer the | | KC780 -pA | | KC780 -EA | | | | to Figure 4-3. Check lower right rear of connector attach nuts on the systems, are the the cable in | With two cable about -DA tie | | | I/0 KC785 -BA | | KC785 -DA connector panel determine mount if directly the cable, be mounted to 25-pin it. If at EIA not, using two 6-32 kep hardware instead the | | package. to On later the CPU I/O panel LSI-11. -EA wraps, four | KC782 | KC782| | | attach inches -AA the from | -DA DIGITAL Asset the Berg | KC785 | KC785 | | | -BA | Tag to the -DA | BC@3L-85 connector. 7 | KC789 | | -BA | | l this made Racal-Vadic. by the modems, step | Perform in to | | 6 -BA STEP VAX Plate to | KC788 | KC789 | KC788 | | KC782 -bpA the mounting should the | | universal BC@O3L-05 will included directly behind STEP the the 74-21885 Adapter that KC782 -aA only closed (ON) these two the Determine position switches incorrectly. kc780-c4 (887) if | I 5/29/84 modem that | | in be kit switches (Figure will the A-3). in the |} RC785 | | -BA | l I is a model 6 and 7 on On most open SW VA355P B are Racal-Vadic (OFF) position The Racal-Vadic modem has of the decal attached The for modem operation options. switches to the bottom setting about information provides It unit. a surface and Jjumpers in information is same the vendor-published manual which is shipped with the unit. Since the cover must be removed to check the status of the two switches defined above, it is recommended that the status of other switch settings and jumpers be verified at the same time. Except for the two switches, should others all at correrctly set been have the factory. of A Appendix this manual additional includes general modem information. STEP 8 Perform if the modem Data Comm Industries, this step only made by General | | I | || | | | | KC780 | | -BA | in kit the Inc. is a model correctly set been vendor-published manual at both the factory. include the 103A3 Remove the modem cover They should and verify the status of option switches and jumpers. have | I | KC785 | | -BA | Figure A-4 information and the needed to check the states of those options. Appendix A of this manual information. kc780-c4 (867) 5/29/84 includes additional general modem CAUTION FCC regulations certain data customer Perform the made IN of the cutting of circuit clads by any but authorized step by agent voids and GDC's is an printed warranty strictly no only on-site is DF@2) | I DIGITAL. a on the prohibited. and functions Both Appendix kc788-c4 (987) to l I if the modem The proper preparation DF@3, position jumpers. and Installation or I I this installed (for Dby straps | | factory; the of 9 KC780 -BA DF@3 changing configurations personnel. equipment, | | set the solder GDC STEP prohibit press set the 1200 HS baud A-7 and required the and the DF@2 or A of this manual 5/29/84 DF@3 in the option is Figures | | | | kit on the (for states User Guide provide of DF@2 or are preset at the the A-5 Table option (shipped additional model control and the | I model Figures DF@3) | | a If operation. A-8 is states required. switch KC785 -BA with to be panel to and A-6 A-1 show selection the modem) information. STEP 10 | | KC788 -BA At this | | KC786 -DA step, accessible a. | | KC786 -EA you will for the | | | | turn KC782 -AA off the front doors the lower left. Remove b. Turn off Ce. Turn the VAX keyswitch d. Turn the the cabinet attach up on the £. STEP power ac Release KC782 -pA system to to the circuit to the power provide the left to and KC785 -BA | | make the KC785 -DA | | hardware breakers the LSI-11 at the lower left rear of OFF. quarter-turn captive to both sides of panel the to panel. at plenum of access OFF. blower Remove | | LSI-11. the rear | | installation: Open e. | | the the LSI-11. bezel from the | KC782 | -aAa the retaining rear to LSI-11 of the remove it. mounting screws that cabinet. Lift This exposes box. 11 | KC780 | -BA | | KC784 Disconnect the 2, of Row C/D console cable the will kc780-c4 (807) KC788 | | -eA Berg terminal which | | -pA connector/cable LSI-11; cable be leave may installed 5/29/84 the avoid in | | KC782 | | -bpA from the module Step 1l6. KC785 | -BA M794@ in confusing | KC785 -DA | | in Slot Marking this module place. it | | with the remote following steps which changes refer to the LSI-11l. The module insertion or position 12 STEP -BA -EA | | -AA | | | KC785 | KC785 | | | KC782 | | KC786 | | KC789 | | include -BA | | | -DA | | Move the M94@0-YE module from Slot 3, Row C/D to Slot 4, Row C/D. 13 STEP | -BA Install STEP | | -EA -AA | | the M8017-06 or -AA in Slot 3, Row C/D. | -DA l I | | | | || | KC782 | | KC780 | | KC780 | 14 | | -DA IF YOU WILL BE | I INSTALLING AN M7944 a. Move the M94¢9-YE module (4K) from Slot | Install the M7944 module in Slot 3, c. Install the M8817-AA or -¥YB kc780-c4 (887) 5/29/84 I I MEMORY MODULE - 3, Row C/D to Slot A/B. b. | Row C/D. in Slot 4, C/D. 4, Row IF YOU WILL BE INSTALLING AN M8044-EA (48KB) MEMORY MODULE - a. Move the M9400-YE module from Slot 3, Row C/D to Slot 4, Row C/D. b. Remove the M7944 module from Slot 3, Row A/B. c. Install the M8O4U-EA in Slot 3, Row A/B. d. Install the M8017-AA or -YB in Slot 3, Row C/D. e. If the M7264 LSI-11 CPU module (Slot 1, Row A/B/C/D) is not a rework it as follows: -YC, === ‘=l']DE:J = L5 J 1 10C o[ TM '=--D-[] = ,\) j = = % : = > a/ ‘\\ /\ d&g. INSTALL A WIRE WRAP JUMPER AT W4 S = = {1l E L& ° 1 ) — i AN O REMOVETHEWIRE WRAP JUMPER AT W2 | —_— - 0= ‘ :l | ~TM |[ M == B | INSTALL A JUMPER - Figure 4-10 kcT780-cU4(007) '(ZERO OHM RESISTOR) AT W9 MT7264 to M7264-YC Rework T/2u4/84 MA.-0600-84 4-31 STEP | | 15 KC780 -BA Dress making side STEP 16 the KC788 -BA power KC782 | KC782 | | KC785 | KC785 | | -AaA | -pA | | -BA | -pDA | through supply), out panel. Plug the certain that the the the opening through Berg "THIS the under the LSI-11 back, and to into the connector SIDE UP" label the M8#17 is away from of | | KC780 -DA | KC780 | | KC782 | KC782 | | KC785 | KC785 | | -EA | | -AA | -DA | | -BA | -DA | the Berg board. connector (which module in Slot 2, row KC788 -pA | | KC788 -EA | | | | | | the needed) BC@3L-05 to the VAX-11/780. hardware be cable | was disconnected in Step 1l1) to C/D. 17 Attach if | | surface the M7946 STEP KC780 -BA 1 KC780 -BA Connect | | the connector the | | BC@3L-05 (near module, | | KC788 -pDA the module I/0 | | kit mounted for 25 I/O0 EIA 6-32 this purpose. 5/9/84 to kep the | | KC782 -DA connector connector Four instead kc780-c4 (887) pin KC782 -AaA panel nuts On CPU at | | | | (with the KC785 -BA the lower | | KC785 -DA adapter right included in the later systems, the cable I/0 panel directly plate rear are | | of mounting should behind the | | KC780 -BA - e - | | — KC780 -pA - e | | - ——— KC786 -EA —aee ween wHD e KC780 processor has STEP | | cow = At this step all cabinet | | KC782 -aA s T D D | | e e KC782 -pA - D D D | | | | . KC785 -BA G | | - ——— o——— — KC785 -DA — e e e e | | —— option hardware which mohnts within the been installed. a. Install the blower plenum b. Install the LSI-1l1 bezel. C. Install the left | | | | and fasten it. panel. 19 | | KC786 -BA Put the KC7864 -pA modem apply). Note modem. in that Connecting violation of integrity. Connect telephone data kc788-c4(007; KC784 -EA the | | | | location there must the U.L. jack modem and the be to other analog (e.g., 5/9/84 KC782 -AA | | KC782 -DA | | | | prepared for it a ac power separate the 869 Power RJ11C in cable the | | from United KC785 -DA (Appendix source Distribution regulations and output KC785 -BA of the modem States). D may for Box system | | the is a power into the STEP | | 20 KC780 -BA | | o IF KC788 -pA THE | | SYSTEM Connect o KC788 -EA the IS that Step Run and connect note which IF THE cable England, there. KC782 -DA BC22F-25 BC@5D-25 IS A | | | | cable to the or BC22F-25 (For KC785 -BA to I/0 connector cable installation processor Connect the the see a switch note select BC22F-10 switch. before site. a the the modem. from on each BC@5D-25 (For follows.) in it is VAX-11/788 the panel. For a shipped or to 11/785 the customer system, and system, the connect processor connect the modem and the LPQX2 switch. The BC#5D-25 or cable can be the BC99N and kc780~c4 (967) BC99N VAX-11/782 between select the modem U.K. the 5/9/84 4-34 I/0 BC99N processor used as an extension the LPQX2 switch. top of see BC22F-25 between the VAX-11/780 or BC22F-25 installation the BC99N cable between the processor I/0 panel and the modem. The BC@5D-25 or BC22F-25 cable can be used as an extension between BC@3L-@5 in the the U.K., a BC99N cable (which has protective diodes) must be installed to isolate any user device from the telephone network. A BC99N cable is added to each KC780 Family option kit in the For | | panel to in switch cable Connect to which installation U.K. KC785 -DA the NOTE For | | VAX-11/782: LQPX2 to from or | | follows.) the panel INDEPENDENT VAX-11/780: KC782 -AaA you mounted it VAX-11/782. I1/0 AN the SYSTEM Position | | BC@5D-25 connector 17. | | in STEP 21 | | KC788 -BA | | At this step, can now KC780 -pA | | KC788 -eA all | | | | option restore system Turn the ac the cabinet KC782 -aA | | hardware power KC782 -pA | | | | KC785 -BA installation and perform is | | KC785 -DA | | complete. preliminary You system testing: Power circuit the LSI-11. KC785's, the line VAX-11/780 For VAX-11/785: the LOCAL position. Check the and VAX system kc780-c4 (807) rear of and for all switch must be on. Mount Version the and 11/782: 5/9/84 or later. the message follows: Remote Console in keyswitch and V7.68-C Reference to verify the that (CCITT)) Table 4-3 or for details. V@6-00-C location console turning is as (U.S.A.) memory by identification VAX-11/785: local left Mount the System Console diskette RX1A compatibility the Europe, (LTC) 11/782: VAX-11/788 V7.90-R Examine in KC780-DA time clock system Console For lower ' up For £. For RX01. Power the the in the RX#81. (RX41 in Europe) diskette RX4 the at ON. to up For breakers @ to terminal. or later. verify correct operation at g. Boot VMS sWwitch not h. and may not set-up Check the log the work at Field this Service time account because (the BOQOT DEFBOO.CMD is yet). following 1. CONFIG.COM 2. DIAGBOOT.EXE 3. into is in the [SYSMAINT] assembled is correctly contiguous; a. $COPY/CONTIG b. $PURGE See that for the if DIAGBOOT.EXE directory: for not, do this the system. following: DIAGBOOT.EXE [SYSMAINT] all the indicated necessary diagnostics are present release. NOTE If the be used has customer's for be Field prepared. will be place 4.5 MODEM Perform a line follows: as of the vital (and to because it then pack a should diagnosis it protected) in write customer's not data, VMS remote is pack. TEST test of Turn the For VAX-11/782: enables ke780-cl4(007) or For pack diagnosis Service mounted preliminary a. remote confidential separate system VAX the modem system keyswitch remote The access LQPX2 to and dedicated to REMOTE. processor either 7/26/84 4-36 telephone select processor switch If the modem is on the control a DFO03, panel make is in the modem has normal (not test) sure that the IN the HS switch position (1200 baud).: Determine switches that for From another dedicated heard, that £elephone, telephone followed the modem line. by a ac A the Set the modem operation. dial the ringing carrier answered power. number signal signal which of the should be indicates call. Hang-up. If this A.5, test Modem 4.6 cannot M8017 -YB module. 1. completed successfully, refer operation the to Paragraph Troubleshooting. OFF-LINE TEST MAINDEC-11-DVDVA or be Power is .used to test The diagnostic down the is of M8017-00, included on diskette -AA, ZJ-215-RY. system. NOTE 2. Always arrange shut-down beginning with the customer before any troubleshooting procedure. Disconnect the modem lower rear of left For VAX-11/782: for cable the proper from the I1/0 connector at the VAX. The cable to be disconnected from the 1I/0 connector goes to the LQPX2 processor kc780-c4(007) system 7T7/26/84 4-37 select switch. 3. Plug in the H315 place of modem the test adapter into the I/0 connector keyswitch to LOCAL, cable. 4, Power up the system; 5. Load and run MAINDEC-11-DVDVA. 6. When the program turn has the run successfully, the testing 1is complete. 7. h.7 The Disconnect the H315 cable you disconnected DDC/RDC DDC/RDC option "dhen should 3.2 or Maintenance want 4.8 to ask in in Call the the KC780 check DDC/RDC personnel Step Reconnect the 2. and system and perform KC782 be operation User are to run to participate the Guide, by in following procedure in Figure C-1, the DDC/RDC". You the procedure. use of the KC780 option, site of the diagnosis added remote personnel must be capability. includes: the added functions. Inform unaffected and ke780-cl4(007) in adapter. INSTRUCTION Describe not to Diagnostics the instruction test TEST asked installation instructed 1. be site CUSTOMER Following The SYSTEM installation. Paragraph may which modem changed. that them remote that their (Paragraph diagnosis normal normal 4.8.1) 7/26/84 4-38 system operating hardware and operation is procedures are 2. Review see that find. 3. the Add they the behind User file it Guide where (Figure it will C-1) be and easy to 11/780 Remote C-2) the tab. to Diagnosis Preparation" Site Management (Paragraph Guide binder 4.8.3) Assist them -in calling the DDC/RDC and helping with a 4.8.1 The (Figure RDC or the 4.8.2) "VAX the of post (Paragraph document 4, contents remote diagnosis Normal Operation Not Affected addition operation. of remote Site demonstration diagnosis personnel will normal day-to-day operating LOCAL, and DISABLE LOCAL session. hardware not be 4.8.4) not affeect system to change their positions OFF, required procedures. will does (Paragraph Keyswitch continue to be used exactly as before. Instruction in REMOTE REMOTE DISABLE positions are and keyswitch the visible hardware little or no activity in 4.8.2 The The Remote personnel document use addition need its of to is now-functional keyswitch positions required. functions of these 2.2.1. The only personnel will have described in The Paragraph is the modem. touch it, but indicator User the Site they lights during remote C-1, want to monitor system testing. Guide Diagnosis User Guide, Figure involvement in remote diagnosis with may them, type in the DDC/RDC is a summary procedures. telephone of Review number, then site the put it where it will be easy to find when they need it (they may want extra photocopies kc780-c4 (#87) of 5/9/84 it). The gqguide diagnosis a. will help user with knowledge through The can the user prepared The user A and the The Site document reproduced call an remote Management manual it filed 4.8.4 DDC/RDC The effective as test or step-by-step ask and the basic 2, and be 2 and be Remote Figure an step operation of diagnostic 5/9/84 It is and Preparation" another the user is source of should be Guide. on-line demonstration, should in KC780 option schedule with panel diskettes, included that may started, front each were request not, 1is personnel Session If can DDC/RDC Diagnosis C-2. 4.7), you with Page procedure. personnel demonstration kc780-c4 (807) on (Paragraph instruction. the information interaction instruction, DDC/RDC understand will 1 Management site identify remote experience led Steps Site If a 1, the in installation. Before DDC/RDC DDC/RDC Demonstration which be the important demonstration and with an user of Guide considered system the "“VAX-11/780 shown is the Page diagnosis working be on easier about where diagnosis DDC/RDC that read information most levels respond. for this remote the expect may titled in little listed to prepared 4.8.3 different procedure. can questions C. with experience: The b. users and Family in have they the DDC/RDC. that controls, where to initial provided that see the help site how find enough in a personnel to find and information about calling the DDC/RDC. other should be allowed to place the load the diskettes, monitor the terminal, and call to the DDC/RDC, perform They steps which are part of the remote procedure. You may want to explain the activity indicator lights, but the modem does not need diagnosis in the modem user attention except possibly to turn power on or off. Site personnel who have received this instruction will be more confident about the remote diagnosis process. expects calls whatever help of Figure from users with little is needed. This is shown each of C-1, in which . begins "The DDC/RDC will 4.8.5 As . . However, the DDC/RDC experience the in the five and User steps of will provide Guide, Page the 1 procedure ." Installation Acknowledgement Form the step final in the you installation, option Family KC780 must have an authorized customer representative sign a receipt for the hardware. The customer also acknowledges that the hardware the of property Acknowledgement Digital Form, Equipment EN-01392-¢7-N978, KC782-AA option kit KC780-BA and Corporation. for that is Installation An included purpose is in 1in the each United States. KIT FORM NUMBER FIGURE NUMBER KC788-BA EN@G1392-07-N978 4-11 KC782-AA EN@1392-07-N978 4-11 KC785-BA EN@G1780-07-0000 (7PJ) 4-12 Country-specific forms are used States. The filled-out form is and kc788-c4(P@7) to signed. 5/9/84 be sent in countries other than the United to the DDC/RDC after it has been dlifgliftjalt DIGITAL EQUIPMENT CORPORATION VAX 11/780 REMOTE DIAGNOSIS INSTALLATION ACKNOWLEDGEMENT I, the undersigned, acknowiwdge receipt of Remote Diagnosis Kit (KC780), ASSET NO. .ooiiiiiiriiceeeeireceeeeeceeeereeeeeeesanenene for use on VAX 11/780, Seridl INO. et ererssesesseseesessasesssseensenssnnsron e | recognize that this Remote Diagnosis Kit always remains the property of Digital Equipment Corporation, and agree not 1o remove or tamper with any part of it, nor to disclose or make any part of it available to a third party. I further acknowledge that | will allow Digital full and free access for the purpose of removal of the Diagnosis Kit and restoration of the system to its original condition if for any reason the Field Service Agreement should be terminated. Computer System to be located at: Company Address Cny. State Zip Code 8y Authorized Representative Date Title EN-01392-07-N978(725)} White—Customer Figure 4-11 kc780-c4 (667) KC780 and 5/15/84 KC782 Canary—Branch Pink-D.D.C. Installation Acknowledgement Form dlilgliltlall DIGITAL EQUIPMENT CORPORATION 14785 REMOTE DIAGNOSIS INSTALLATION ACKNOWLEDGEMENT I, the undersigned, acknowiedge receipt of Remote Diagnosis Kit (KC 785), 0=2 Lo YT SOOI For use on 41/785 GOMIEI NN, tiiveinieretressesessssnmsssssesessnsasssssssssnnsssssressnsnsssssesssasessssssssseessssrsnssonsssssssanssonsesssssssssssenssessssesenstennessassssessessaseeansannons | recognize that this Remaote Diagnosis Kif always remains ihe property of Digital Equipment Corporation, and agree not to remove or tamper with any part of it, nor fo disclose or make any part of it available fo a third party. | further acknowiedge that | will allow Digital full and free access for the purpose of removal of the Diagnosis i(if and rteséorcfion of the system to its original condition if for any reason the Field Service Agreement should be erminated. Computer System o be located at: Company Address City State _ By Authorized Representitive ZipCode Date Title White -Customer Canary -Branch Figure 4-12 kc780-c4 (07) Pink -D.D.C. KC785-BA Installation Acknowledgement Form 5/15/84 REMOVING The following is KC780 FAMILY procedure removed OPTION must from a will turn VAX be performed when a KC780 Family system. At this hardware step you accessible off option removal: to the front doors the lower left. Remove the LSI-11. Turn Set down the VAX keyswitch the ac circuit cabinet to OFF. Release the attach up on Remove ke780-c4(007) to for Open Power power provide the to left quarter-turn the blower both sides of the bezel assembly plenum system access to and the make the LSI-11 at panel. OFF. breakers the the I i w b wn option A ~ O lw | &= Co 4.9 at the captive to the panel the 7/26/84 4-44 left retaining rear and from lower of the remove LSI-11 rear of the screws that cabinet. Lift it. mounting box. | KC786 | KC788 | KC788 | | -BA | -pDA | -EA | | KC782 | KC782 | | -aA | -DA | ] KC785 | KC785 | | ~-BA | -DA | Disconnect the Berg connector/cable from the M7948 module in Slot 2, Row C/D of the LSI-11l; leave the module in place. Note: Module position changes in the following steps are made within the LSI-11. Refer to Figures 4-2, 4-3, 4-4, 4-5, and 4-6 which show the various configurations of modules in the LSI-1l1 and identify all KC780¢ family option components. STEP 3 | KC780 | KC789 | KC788 | | -BA | -pA | -EA | | KC782 | KC782 | | -AA | -DA | | KC785 | KC785 | | -BA | -DA | Disconnect the Berg connector (BC@3L-85 cable) M8017 (-00, -AA, or -YB) module from Slot 3, and remove the Row C/D or Slot 4, Row C/D. —— e ———— — - o e — —— e ———— —— ————— ——— ——— . 1f there is an M7944 in Slot 3, Row C/D, kc780-c4 (687) 5/15/84 ——— e —— . remove it. - — — - —— —— - an e ar o> > o - s s - e o - - e - an ar a» o> a» e - an an e e o e L E__X__X X _ ¥ X 2 L R X N -4 N -~ O oo n G added an option in M7944 doing was Slot 3, module this; see O = If you 1 i Row remove (4K). (An M7944 note on an CPU module wire Install a the | wire shows KC780 -DA MQUQO-YE MBOUU-EA not be | (0 ohm wrap wrap the | 1, an and (48KB replace available M7944 A/B/C/D) resistor) jumper at at memory) it with you are rework the when at W2. locations of these -EA Slot 4, | | Step follows: W9. jumpers. | KC782 } KC782 | | Row A/B or Slot U, Row | -AA 5, WH. jumper KC780 in as |} -DA C/D. ke780-cH4(007) module 4-13.) Row the | may (Slot Remove =-BA M804U4-EA the with jumper 4-10 page an M8O4U-EA the KC780 Move A/B, Remove Figure with Row replaced M7264-YC installed oS} o the ~ If 7/24/784 4-46 | } KC785 -BA C/D ! | KC785 to -DA Slot | ! 3, | | KC780 -BA | | Reconnect KC788 -DA the | | KC788 -EA Berg | | | | KC782 -AA connector to | | the KC782 -DA | | | | KC785 -BA M7940 module KC782 | in | | KC785 -DA slot | | 2, row C/D (it was disconnected in Step 2). KC780 -BA | KC780 | KC780 -DA | Disconnect the modem lower rear of For | left VAX-11/782: processor STEP | | -EA {C782 -AA cable from | | the -DA I/0 | | | KC785 | -BA connector | KC785 | -DA panel | at the the CPU cabinet. The select | | cable to be disconnected | | KC782 -AA goes to the LQPX2 switch. 10 KC780 -BA | | KC780 -pA Remove the it present) is | | BC@3L-05 end the assembly. kc780-c4 (887) of the | | (with from connector cable KC788 -EA the the I/0 BCO3L-05 | | KC782 -pA 74-21885 connector cable | | adapter out of 5/15/84 l | 1Y | 47 | | KC785 -BA | | plate attached panel. the Pull LSI-11 KC785 -DA the and | | if Berg remove STEP If 11 the modem a. STEP was provided Disconnect the by DIGITAL, BC@5D-25 disconnect cable from the it from ac power. modem. 12 | | KC780 | KC788 | | KC782 | KC782 | | | KC785 | | | -pA | -EA | | -AA | -DA | | | -DA | BCI99N in the U.K.) from the Disconnect the BC#5D-25 (and/or the modem. STEP 13 | I Remove I I the attached to I l LQPX2Z | | processor | | KC782 | KC782 | -aa | -DA | select switch it. kc780-c4 (897) 5/15/84 4-48 | | and I I the three | I cables 14 STEP | KC785 | KC785 | | -BA | -DA | | KC782 | KC782 | | -AA | -DA | | KC786 | KC789 | KC788 | | -B8A | -pDA | -EA | At this step the KC780 option hardware has been removed. a. Install the blower plenum and fasten it b. Install the C. Install the left panel LSI-11 15 STEP | KC788 | KC7848 | KC788 | | bezel -BA —— . — = =2 | e -DA — —— — | -EA — it w——— — — | | KC782 | KC782 | | -AA — . ————— — | -pA - — e ——— ———— | | KC785 | KC785 | | - -BA ———— — | - -DA — —— — | Power up the system and perform routine testing to verify that the system is operating correctly. STEP 16 | KC780 | KC788 | KC780 | | -BA | -DA | -EA | - —— . ——— ———a——— —— — —— ——y —— —— | KC782 | KC782 | | -AA | -pA | —— . ———— — — - o—— —— | KC785 | KC785 | | -BA | -DA | ——— - — - — - —— . — —— — Verify that you have all option components according to Figure 4-2., Verify specifically that the DIGITAL Asset Tag has been removed (it is usually attached to the BC@3L-85 cable during installation). The kit components should be carefully packed and returned to the local Field Service office or the District Allocation Coordinator. kc780-c4 (807) 5/15/84 CHAPTER 5 TROUBLESHOOTING FIELD MAINTENANCE PHILOSOPHY 5.1 The KC780 Family option hardware two, field connecting cables, maintenance and, includes in the United States, module and system, it assumes either modem one module, a modem. or Since servicing swapping, the option is not complex. AlSd, sinée the optiofiwisuéinréfidte port connection component within failure will a affect is system unlikely operation. an that Most option failures will be discovered when the DDC/RDC attempts a connection. As a performing help when their wusually have you will result, corrective maintenance on the option. 5.2 M8017 TEST After running LSI-11 basic CPU and memory diagnostics, KC780 or KC782 troubleshooting should begin with the running of the M8017 MAINDEC-11-DVDVA as detailed in Paragraph 4.6. Failure of that test indicates a defective M8017 module: Off-Line Diagnostic, a. M8017 (-00 or KC780-BA, States b. and -AA) KC780-EA Slot 3, Row C/D in KC782-AA in the LSI-11 or United Canada. M8017 (-AA or -YB) in KC780-DA or KC782-DA in the United Kingdom and Europe - If the option was installed with an M7944 (4K memory), the M8017 will be in Slot 4, Row C/D. kc780-c5(007) 7/26/84 5-1 If the (48KB Row You can troubleshoot was memory), installed the M8017 with will an M8044-EA in Slot be 3, C/D M8017-AA C. option LSI-11 the M8017 Slot as Row 3, C/D in KCT785. follows: NOTE Always arrange for with the customer system shut-down beginning any before procedure. troubleshooting CONTROL proper P >>>HALT This 5.3 A1l DEF .. Bit 15 Dataset Bit 14 Ring Bit 13 Clear Bit 12 Carrier designation Don't forget Interrupt Bit Bit Indicator To Send Bit Detect Bit Receiver Bit 10 Dataset Bit 9 Not Used Bit Bit 8 Not Used Bit ®¥Used only with and KC785-DA the United LSI-11's a 4K Kce780-c5(007) in Active Ready RAM ¥ Bit M8017-AA the and do Refer which this Receiver Dataset Not Not Request Data Not M8017-YB United Kingdom IN THE LSI-11 and the follows. when Receiver to finished. Done Interrupt Interrupt Used Used To Enable Enable Send Terminal Ready Used in KC780-DA, Europe and KC782-DA, KC785-BA States. SIGNAL CONTROL (in Bit CSR. list to Bit 11 MODEM included HEX.LONG M8017 = >>>SET the O bit is U ..... = 175610 W WORD M >>>E/CONS OCTAL, = DEF O >>>SET 11/780's memory, 7/26/84 and 11/782's) M7944 module shipped before April 1984 in 3, A/B. Modem Slot Row in signals and controlled KC782-DA Slot as were 3, Row C/D, required may be options for by added which the suspected microcode a second extended European when on that MT7944 modem module. 4K signal memory control environment. Either interface failure modem The of KC780-DA module in capability these modules indications are present. The in M7944 Slot module 3, 11/785's) Row has A/B shipped been in replaced all since by LSI-11's April an (in M8044-EA 11/780's, (U4BKB memory) 11/782's, and 1984. MODEM FAILURE 5.4 Information swapping about can modem be Troubleshooting, operation, found may be in testing, Appendix useful when A. modem options, Paragraph failure repair, A.5, and Modem indications are present. 5.5 FAILURE Table 5-1 have been is a noted INDICATIONS compilation by the of reported failure No System Identification Message If is no console a. Check to b. Check to message correct ¢c. ke780-c5(007) see that see slots see at power-up LSI-11 cable connectors booting that is in LOCAL. modules are 4-4, 4-.5, and 4-6). modules are seated (Figures to or the keyswitch that Check 7/26/84 which DDC/RDC. 5.5.1 there indications are 5-3 secure in their in and sockets. the that 5.5.2 DDC/RDC Not For Able to KC788 (RX41 in booted in For or the No load to see Check to see cables Check module to Remote and that boot the that VAX the that jumpers 2.3.1) Perform the that the RX4 diskette 1is diskette is the (Figures Modem 5-4 is 4-4, the 4-5, (-006, module and Paragraph RX1A. in power configured that Test, has M8017 are and Diskette keyswitch modem see slot see <console Console connected. correct to Console remote are (Paragraph 5/30/84 Check LSI-11. KC785: Check its KC782: Europe) required; kc780—-c5 (807) Connect and that -AA, -YB) correctly is 4-6). 4.5. REMOTE. in the Table Troubleshooting KC780 Family Options 5-1 Probable Indication Verify modem operation. Dial the number of the dedicated line. You should hear a ring signal, then a carrier signal. Wrong telephone number. not DDC/RDC able to Comments Cause connect. Keyswitch not in not DDC/RDC able to REMOTE. connect. not DDC/RDC able Modem not set up properly. to vendor the Advise Telephone 1line noise, etc. DDC/RDC not able and operation connect. to Paragraph Reference A.4 published manual. telephone company. connect. DDC/RDC not to enter able protocol. DDC/RDC not able enter to Remote Console not booted correctly. diskette M8017 not correctly set protocol. defective). DDC/RDC not able to enter protocol. correctly (or defective). Remote not Access supported. Modem not up (or set RD diskette must Refer to Paragraph up Incorrect diskette in Drive 0 or not booted properly. not supported. keT780-c5(007) Failure on M8236 CIB module. 7/25/84 have must modem Jumper B IN and switches B6 and B7 ON; reference Paragraph A.4.1. For KC780 and KC782 only: Diskette RXU4 (RXU1 in Europe) must be mounted booted by on Drive 0 and power-down, power-up "BOOT" Most signals related to remote logic are on CIB board. 5-5 test Vadic a Access 2.3.1. The M8017 Off-line is documented in Paragraph 4.6. sequence; typing will not boot it. Remote be booted by turning LSI-11 power OFF, then ON. APPENDIX GENERAL INFORMATION INTERFACE TO COMMON CARRIER NETWORK A.l All MODEM KC78¢ Family installations are dependent for their remote diagnosis functionality. telephone configurations, hardware all telephone on controlled by government from country to country. These essentially remote diagnosis options are additional modem control signals are required additional KC780-DA logic describes in the the operational lines There are many modem and regulations which are not the same A.8 A identical. in Europe, Because there 1is and KC732-DA options. Paragraph characteristics required of modems that are used with DIGITAL remote diagnosis devices. Figure A-1 shows the option-to-modem interface and identifies connector pin numbers and signal assignments. Figure A-2 shows M80#l7-to-modem the configuration used for the KC780 Family options. The M8@17 remote port is connected to the modem through a BC@3L-05 filtered cable (internal to the processor cabinet) in series with a BCOS5D-25 EIA extension cable. When the option kit is EIA extension cable installed in the U.K., is optional. use of the BC@5D-25 It may be used to extend the distance between the modem and the CPU an additional 25 feet. kc780-aa(007) 6/1/84 M8017-00, M8017-AA, MB8017-YB** / o CONVERTER 12 " | ' 1| — A I : l l J ' AING INDICATOR l X H_" NV I 2¢C I| ot CLEAR TO SEND _A ~ L/ r ] N CLEAR TO SEND ' cs N T\ RING CARRIER 1 perecT | DATA "* il WIRE ADD CARRIER DETECT | | DSET iNTEMD S i seconoa_'gv TRANSMI | N » (RS) REQUEST rosenp DATA N TEAMINAL AEADY Iv { e (F®) ¢ { L |l I cF - S8 8 l e SIGNAL GAOUND | SECONDARY TRANSMITTED DATA - RECEIVED DATA /\ 9 <_I__-—“ | | |' | < 14 & |. SBA | ¢ (—+——-CA | . 21 o\ 4 X ) 25) { \ 2 i /e cD L , ,‘\,QJ_ |, e RBUF } | DATA TERMINAL READY [ EIATTL AR \/ ; G—L———M FOR ¢ < s € | —< REQUEST TO SEND v 5 & ] N1 B 6€ l IGNAL GROUND < po 0 — PROTECTIVE GROUND . N\ 18 &t 3 vy €| PROTECTIVE GROUND ] | <w TTLEIA | DATA SET READY®® ( A D4 l SECONDARY RECEIVED DATA 4< | See NOTE ’ 2l DESIGNATOR " _/ <2 “4” . . N €IA CIRCUIT CATTL 2 5 MODEM \ INTERAUPT 19| cer mgaoy 6 . TRANSMITTED DATA n(RED/BLK) J1,BERG I LEVEL ":; DATA SET 13| r N<k {} /__"j“_'_\ 14] CABLING* N [ N & | E1A INTERLOCK LK) MOOEM ° CABLING CONSISTS OF A BCO3L-08 FILTERED CABLE iN SERIES WITH A BCOBN CABLE (WHICH INCORPORATES PROTECTIVE DIODES AND IS USED ONLY IN THE UNITED KINGDOM) AND/OR A 2C08D .28 EXTENSION CABLE. SSAN MI017 BECOMES AN M9017.YS WHEN DATA SET READY 1S ADDED AS SHOWN. MA 40005 NOTE WIRE ADD ON M8017-YB. WIRE WRAP JUMPER ON M8017-AA Figure A-1 M8017 kc780-aa(007) (-00, 7/26/84 -AA, -YB) Interface A-2 VAX-11/780 and VAX-11/785 - l KITS ONLY | VAX-11/780 OR VAX-11/785 BCOSD-25 OR BC22F-25 CO3L-05 MODEM l I omom:nf/un | TED KINGDOM Lsi11 ° MODEM SUPPLIED IN KC780-BA and KC785-BA ll RJ11C 1| BCI9N DATA JACK REQUIRED IN UNITED KINGDOM REQUIRE‘?UNITED KINGDOM VAX-11/782 LQPX2 PROCESSOR C A SWITCH - BCAN O oo r.25 B OPTIONAL IN UNITED KINGDOM VAX-11/780 PROCESSOR LSI-11 LSI-11 BCO3L-05 BCO3L-05 | NOT SUPPLIED | VAX-11/780 PROCESSOR A B l IN OPTION KIT : MODEM DATA JACK GIEEEES CEIEND CHENNED S J BC22F-10 BC22F-10 MA-0452-83 Figure A-2 Cabling Diagram kc780-aa(007) 6/1/84 GPO regulations require used to BC99N cable, which is kit the U.K. to the isolate A,2 in the MODEMS The kits United the for - from used for before line and except line Table A-1 MODEMS European countries to Connection - in with CCITT and CCITT of binary ,vV28 purpose in the shipped to the customer is do are not for 103AR identical include the modem installation responsibility option states of the required the public telephone must The KC780 and .V21 6/1/84 such Family to it. U.K., to is those modems. be The added site. In a for the Canada, voice grade (or equivalent). All and maintenance the of customer. for has for of option data networks in requested as the options recommendations recommendations and connection be authorities interfaces kc780-aa(007) this telephone company install Bell approval .V24 connected control their Germany. diodes operation. EUROPE telecommunications FTZ the modem A.3 equipment protective option it they the a costs are shows with the in Canada that and and modem cable CANADA customer must have arrangements a modem installation States telephone that the received BPO in different ways. through their the operate for BPO U.K. 1in and and the accordance interface electrical both communications sequences characteristics FTZ approval. Table A-1 Modem Option States “PREDETERMINED STATE DESCRIPTION ON STATE | OFF STATE [ONDITION Originate/Answer X Automatic/Answer X X Data Set Ready (CC) in Analog Loop Loss of Carrier Disconnect (LCD) Abort Timer (ABT): _ X ] Shall allow Data Set - X Disconnects when handshaking does not taks place. 4 17.0 Sec. minimum Delay Time: 30.0 Sec. maximum X Receive Space Disconnect (RSD) X | Send Space Disconnect (Immediate) Transmit Réversais in Manual Analog Loop X Answer Mode Indication (CE) X Early Data Set Ready (CC) Indication: Shall cause Data Set Ready (CC) to be asserted when the “Modem” is connected to the switched network rather than when the called station’s X carrier is detected. X Make Busy (CN Circuit) X Fail safe State of CN X | Common Ringer DTE Mode ' RTS Control DTE Mode DTR Control Analog Loop Disconnect {(Unattended) CB—CF (Com/Sep) | _ - DTE Mode DTE Mode Shall be Separate Grounding AA/JAB COM/SEP Shall be [Common Remote Telephone Operation (REM OPR) Remote kc780-aa(007) 6/1/84 When by the kit the does not include a modem, telecommunications installation is made. the modem must be provided authority This manual, the country and this appendix describes the permit installation of any compatible modem. the Table A-1 option-to-modem of shows interface the modem option states in in specifically, sufficient required which for detail KC780 to Family option operation. A.4 MODEMS The KC78¢-BA United or - and States, include to be These modems are defined STATES KC785-BA a vendor product, not designed as UNITED a option DIGITAL Digital in a the A-1 shows with the KC780 level description of call answering, establishing has A.4.3 provide types of A.4.1 The options. remote information for Paragraph a logical detail. which is A.8 is for it is operation a operation, signal including connection, and shipped a manual specific to with A.4.1, each call A.4.2, of the and four modems. RACAL VADIC option FCC MODEM kit may include registration number a Racal Vadic into BC@5D-25 kc780-aa(907) ac power digital 6/1/84 and I/0 to the cable to model Field includes a check to see that RJ11C it. modem, AJ496M~70263-DM-N. option jumpers and switches are correctly configured, the that provides Paragraphs installation of this stand-alone unit cables DF@2, A-PS-3015949-0-4. required modem each modem (or the remote diagnosis operation states diagnosis operating modem in other chassis. Specification option addition, specific KC789-BA VA355P, family In which modem installation stand-alone rack or Purchase Table for Stand-alone here means factory-configured by termination. DF@3 39-15949). installed kits, data jack, plugging and its connecting Figure A-3 indicates the IN/OUT, ON/OFF states of the jumpers and switches and shows their locations on the board. Most switches and jumpers will be correct as they were set at the factory, however, it is probable that switches B6 and B7 will be incorrectly set to the OFF position. GDC MODEM A.4.2 The KC780-BA kit may include GDC a registration number AG697J-62418-DM-E. modem, model FCC 193A3, Field installation of this stand-alone unit includes a check to see that option jumpers and switches are correctly configured, plugging its cables into ac power and to aigifal the RJ11C data jack, I/Qméggié»tb'ié.' Figure A-4 R indicates the IN/OUT, and connecting the BC@O5D-25 A L . | ON/OFF states of the jumpers and switches and shows their locations on the board. All of the jumpers and switches will probably be correct as they were set at the factory. A.4.3 DIGITAL DF@2/DF@3 MODEMS The KC780-BA kit may include either a DF@2 or DF@3 modem (made by DIGITAL); The KC785-BA kit includes a DF@3 modem. These modems have FCC registration numbers as follows: A@994Q-67693-DM-R for DF@2 and A09940-69391-DM-R for DF@3. Field installation of these stand-alone units involve only plugging its cables into ac power and to the RJ11C data jack, and connecting the BC@5D-25 digital I/0 cable into it. For the DF@®3 modem, the HS switch on the control panel should be set to the IN position (1200 b/s). The required option state jumpers are set at the factory; no on-site preparation of the modems are required. kc780-aa(607) 6/1/84 RAYCAL-VADIC MODEM OPTION JUMPER CONFIGURATION JUMPER IN__ ouT A ® c * D - ° E . F * G . H L4 . 44500 T =7 LL It L |-] o L:—l:: Co oTMi o o Uit lllu Illm .- s et bmeee e m.lmn I il Lm..l.L_ah_J o | Wyopst 1 . r \ . B ol wiel, i G AN Figure A-3 Racal-Vadic Switch and Jumper Configuration kc780-aa(3087) 6/1/84 X1 ouT IN ';:8 mwmg vesheal! By gl [l 11! ' X2 $a AUTO ANS 12 Figure A-4 b CE TR \ \ et\ch cut GDC Jumper and Switch Configuration kc7808-aa(007) 6/1/84 > NORM ANLP ‘%E] B 1518 MA-2788 Figures DF@2 and boards. shipped ju mper Figures DF@3 A-5 with A-6 The the A-7 and boards. A.5 A-8 User Guide, of jumpers on EK-@DF82-UG, additional information the two which is about DF@2 manuals instructions procedures. Modem about of User DF@3 which and for The modem diagnosis DF@3 locations jumpers/switches Guide jumper on EK-@DF@3-UG, the two provides configuration. TROUBLESHOOTING troubleshooting are testing information which is included information. setting-up test provided compatible with These modes here with the provide and is modems have specific explain generally KC78% test applicable family remote off-line using options. M8017 -AA, MAINDEC-11-DVDVA which basic or is -YB) may resident on modem test is: O (-068, The locations provides show information Instruction The Modem modem, The MODEM any DFf2 the configuration. additional to indicate Call the number o Hear the ringing signal. o Hear the carrier signal answered o the Hang-up. kc78@8—-aa(887) 6/1/84 of call. the be tested diskette dedicated ZJ-215-RY. telephone (indicating that line. the modem has i WE 'wi wo W2 W10 w3 W4 W11 W12 W5 W13 W6 wia | [ w7 ] TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 - FAMILY OPTIONS (SET AT THE FACTORY) N B53333555555553 O—=0 oooo .Figure A-5 DF#2 Interface Board Jumpers for KC780-BA kc780-aa(007) 6/4/84 o ourt IN ouTt ouT IN ouTt ouT IN ouTt ouT ouT ouT wi é +5 = —m --LTT) 4 — RESISTOR R87 S W6 — Y O £ -=-C_3i3) —=n = ¢ [ w7 TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS HISE5SS (SET AT THE FACTORY) Figure A-6 DF@2 Modem Board Jumpers kc788-aa(0987) 6/4/84 GROUND +5V +HV GROUND IN IN IN for KC780-BA MA-E346 A dddsdidd TABLE OF OPTION JUMPER OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS (SET AT THE FACTORY) W1 W12/51-2 W13/81-3 W14/S1-4 W15/S1-5 W16/S1-6 W17/S1-7 W21/S2-1 W22/82-2 W23/52-3 W24/S2-4 W25/52-5 W26/S2-6 W27/82-7 | UHUHUHUHUHU‘_J MK-1589 Figure A-7 DF@3 Interface Board Option Jumpers kc780-aa(907) 6/4/84 IN OUT/OFF OUT/OFF IN/ON OUT/OFF OUT/OFF IN/ON IN/ON OUT/OFF OUT/OFF OUT/OFF IN/ON OFF/QUT OFF/OUT "MA-0448-83 IRARRARA IZEERERY! ddddidiidilld IREAREARA l\\ — ] e TABLE OF OPTION JUMPER B=E OR SWITCH STATES REQUIRED FOR KC780 FAMILY OPTIONS (SET AT THE FACTORY) a'a W11/S1-1 W12/51-2 \_.. w ~ W13/51-3 . INJON W14/S14 OUT/OFF W15/S1-5 QUT/QFF W16/51-6 — QUT/OFF OUT/OFF OQUT/OFF o W17/51-7 IN/ON n wW18/S1-8 OUT/OFF W22/52-2 wW23/S2-3 IN/ON OUT/OFF wW25/S2-5 IN/ON - mnTM mm W21/82-1 W24/52-4 IN/ON OUT/OFF W26/52-6 IN/ON w27/82-7 QUT/OFF wW28/S2-8 IN/ON W29/52-9 OUT/OFF W30/52-10 QUT/OFF 00 “looooo _r'l 00 00000 00000 " MA-0449-83 Figure A-8 DF@3 Modem Board Option Jumpers kc780-aa(007) 6/4/84 This basic procedure may produce failure indications: a. If a busy signal is heard, incorrect jumper or switch configuration of the M8@1l7 or the modem are probable causes. Step 3 of the Installation Procedure, Paragraph 4.4, provides detailed M801l7 set-up information; this appendix provides modem set-up information. If the modem was not provided by DIGITAL, determine that the correct type nmodem was b. installed. the ringing signal continues and the modem does not answer with a carrier tone, that could indicate a modem If It could also indicate any failure of the VAX system to assert DTR to the modem or from having the keyswitch in a LOCAL instead of a REMOTE or REMOTE with no power. DISABLE A.6 position. MODEM REPAIR Modem repair is also subject to government regulation. A modem for connection to a telephone line may be repaired only by the manufacturer or an authorized agent. As a result, unit swapping is routine when a modem which was provided by DIGITAL fails. Both DIGITAL and customer personnel should know that the telephone company must be notified if an installed modem is replaced by a unit which has a different F.C.C. registration number (United States); The Digital Field Service Representative will tell customer personnel about any such change and provide them with the information which they must have for the telephone company (Table 4-1). kc780-aa(@07) 6/5/84 A.7 FCC Vendor that REGULATIONS modems which includes are excerpts apply to users of family options KC78@9 The customer Site of is personnel (U.S.A.) that provided of DIGITAL government equipment. are responsible should by (F.C.C.) Excerpts provided come a regulations that apply to the manual which the users following paragraphs. for compliance with these regulations. know that in with they may have to perform specified actions in the event of modem or telephone line'problems. FCC "(a) RULES SECTION 68.104 - MEANS OF CONNECTION General Except for telephone provided in network shall telephone Subpart jacks the made in such be so a the the no standard except the telephone to plugs equivalent, as to allow terminal that, and the to described for easy which shall occur connect data plug the in and Standard connected operation remains by as standard equipment. 1f premises network, and or interference customer's telephone the manner of ringers connections jacks, arranged withdrawn, at all through disconnection is equipment be (c), company-provided shall thereto to subsection F., imaediate company-provided of connected reason of such which has withdrawal. (b) Data Equipment Where been or a customer registered (ii), telephone The to in accordance he shall notify line to telephone kc7809-aa(007) desires which he company, with the Section 68.308 telephone intends to A-16 (a) company connect after determining 6/5/84 equipment (4) of (1) each such equipment. the attenuation of such telephone line office, central company between will so to as data the maximum allow equipment reach but not to the exceed such make necessary in each standard data and interface the telephone telephone it will power company install, delivered by such office central signal the maximum allowable are as connections jack which signal the to power permitted at the telephone company central office.” STANDARD DATA JACKS The Standard Data Jacks with which the FCC-registered model(s) of the data set covered in the attached technical manual will connect are listed and briefly described in the manual. FCC RULES SECTION 68.106 - NOTIFICATION TO TELEPHONE COMPANY "Customers connecting terminal equipment to the telephone network before such connection is made, give notice to the shall, telephone connection company of the is to be made particular and shall to 1line(s) provide to which the such telephone company the F.C.C. Registration Number and the Ringer Equivalence registered or equipment terminal registered the of Number protective circuitry.” FCC REGISTRATION NUMBER AND RINGER EQUIVALENCE NUMBER The FCC Registration Number and Ringer Eguivalence Number are contained on the label on the registered equipment. kc780-aa(207) 6/5/84 FCC RULES "Should the SECTION 68.108 terminal company customer that however, where may action is INCIDENCE equipment telephone company - shall, temporary prior notice temporarily reasonable the customer customer rise of the to his the the right procedures FCC RULES set the the such out practicable, service correct (1) and (3) inform the Commission in Subpart of this Part." AND TERMINAL E such of such pronptly afford which the to if (2) situation complaint gave customer pursuant to 68.114 or NETWORK Company company may make equipment, operations action reasonably required and 1is in not this to incompatible If with telephone performance, the writing, allow or Equipment, service." 6/5/84 communications procedures, changes the can such of 1its rules and be reasonably terminal equipment coiapany or where operation with <customer's otherwise its the modification communications alteration of such materially affect its use or shall be notice in customer an customer the in such any equipment, uninterrupted Part. require or in 1inconsistent render or to Facilities, changes facilities, regulations EQUIPMENT Procedures telephone kc780-aa(0087) the telephone case a Operations terminal the In the required; forthwith, circumstances. to Telephone facilities, be discontinuance, in expected may temporary Changes business service network, notify company shall TELEPHONE 1is telephone telephone THE The OF not the practicable, of discontinuance, bring SECTION COMPATABILITY is opportunity to the "(b) of temporary to where discontinue in HARM harm discontinuance temporary discontinuance, notify cause OF given adequate opportunity to maintain "(2) . registered terminal equipment or protective circuitry . . - INSTRUCTION TO USER (b) FCC RULES, SECTION 68.218 may not be used with party lines or coin lines. (3) trouble when . . . the experienced is CcCustomer shall disconnect the registered equipment from the telephone line to determine if the registered equipment is malfunctioning and . . . if the registered equipment is determined to be mal functioning, the wuse of such equipment shall be discontinued until the problem has been corrected. . (4) . . the user must give notice to the telephone company in accordance with the requirements of Section 68.106." A.8 MODEM OPERATION The following CHARACTERISTICS paragraphs define the required functional characteristics of modems used with DIGITAL remote diagnosis devices. Those devices operate with the following characteristics: o) 303 baud serial data communication o) 1200 baud serial data communication o} Asynchronous o} Full o Automatic answer o) Automatic disconnect (start/stop) character framing (one bit, eight data bits, no parity bits, one stop bit) kc7808-aa(007) duplex 6/5/84 start DEFINITIONS A.8.1 Table A-2 defines the device and modem. signals recognized by the remote The table provides the signal name, RS-232C circuit name, the CCITT V.24 diagnosis the EIA circuit number, the position on the 25-pin D-type connector, and the signal definition. CALL REQUIREMENTS A.8.2 The following event AUTOMATIC enabled as CALL follows the (Figures A-9 answering and termination and data line signals RI, DSR, CTS, inhibited (held device call and at detects modem at asserts deasserted The within least for 2@ the The responds modem signal or console answer kc78@8~aa(0087) DTR (held binary is and to tone 6/5/84 inhibited CD are 1). cleared DTR is is enabled. modem attempts RI signal. seconds, detected, the console unless must or the call asserts RTS. the be the line. data 1). line by the are Modem RxD is console phone when it phone is answered, the detects DSR, console by DTR has the is terminated. of RTS When a RTS the detected assertion and and answer the the at asserted to When DSR on or signals five seconds, REMOTE A-11): device Once of is Console DSR. assertion answering the binary one call either TxD the and Automatic to answering DTR asserted, - keyswitch position. cleared CD. call ANSWERING front-panel REMOTE/DISABLE With describe seqguences, A.8.2.1 Set paragraphs by also Once be device DSR its signal not detected console placing carrier may is 1is carrier Table A-2 Signal Definitions Name RS-232C V.24 25-pin Definition GND ~AA 101 1 Protective greund. This signal provides a path between the remote diagnosis device and the medem for the discharge of spurious potentials, such as static electricity. Signal ground. This signal provides ola GND AB 102 7 TxD BA 103 2 reference level for the data and contr signals that follow in this table. Transmit data (console te modem). This signal contains the serial bit stream to be sent from the console to the calling station-. RxD BB 3 104 ' - Receive Data (modem te console). Thism signal contains the serial bit strea received by the modem from the calling statien. RTS CA it 105 Request to Send (console to medem). This signal is asserted by the coensele causing the carrier signal to be placed on the line. mode carrier. CTS CB 5 106 Called the station's answer o Clear to send (modem te console). This signal is asserted by the medem to indicate that it has successfully placed its carrier signal on the line. DSR cc 6 107 Data set ready (modem to console). This signal indicates to the console that the (the answered been has telephone telephone is "off hook"). DTR CD 108/2 20 . modem). Data terminal ready (console to conso le, This signal is asserted by the enabling telephone answering when a ring occurs., CE RI 125 22 Ring indicator (modem to console). This signal is monitored by the conscle to determine when a ring occurs (when a DDC host is attempting to call the system). cD CF 109 8 Carrier detect (modem to console). This signal 1is asserted indicate that the by the calling modem to station's carrier signal has been detected. kc780-aa(907) 6/5/84 received CD and from then whenever signals of the Once the calling asserting station, modem (700 +300 ms later). Note, RxD is held at binary 1. CD is OFF, must be detected by of or the call is receives CD and CTS, assertion the console RTS, calling the and logical <connection, (described consists of of a station series successfully responds CTS console be the console is data however, The CD within 20 that and CTS seconds terminated. a dialogue initiated. more This fully transfers completed device by asserting via in RxD before further to the following DSR, and between the dialogue, or Paragraph and TxD, A-5) and must communications can restrictions and proceed. TxD and RxD are subject RTS, CTS, TxD until conditions: With signals transmitted on While these signals there is data DTR are binary A no are these asserted, data flow asserted, four TXD is If any of is inhibited data may signals is held binary at signals and RTS, be deasserted. CTS, 1 when DSR, or returned to TxD is 20 seconds 1. connection must detection of During a logical or or the receipt more than one second Once a CD, diagnosis the of a will valid can during call one signals kc780-aa(#@87) of 6/5/84 loss also within device, space <connection a completed console communications any be connection, complete, that of DSR by logical considered loss of transmission. deasserted, logical Note, any DTR of any the one condition cause 1is or call of is the terminated. signals (binary DSR, CTS RxD for answering 1is @) on termination. completed, connection call of is <call in effect, and remote proceed. answering, DSR, CD, but or before logical CTS more for connection, than 500 ms results in call termination. Signal glitches less than 5080 ms are ignored until a logical connection is established. ESTABLISHING A LOGICAL CONNECTION A.8.2.2 Oonce the modem asserts CD and CTS, data received protocol on message. The protocol communications. Successful from the calling station modem asserts the in recognizes form of a is a modified subset of the DIGITAL for ASCII serial protocol message packet (DDCMP) Protocol Communication Data are data these if RxD only device console the receipt of (the DDC/RDC) DSR constitutes the a within 2@ seconds after the establishment of a logical connection. A.8.2.3 CALL TERMINATION A call is terminated (ABORT SEQUENCE) during a call key if routine answering signals are not detected within the established time frame, or are Call lost. be accomplished the keyswitch Figures A-10 and A-12. also can termination the by host DDC (by removing its carrier signal, which fesults in the loss of CD) or by a local console device. (setting operator Refer to is initiated, the console Once termination data flow on TxD and deasserts DTR and RTS. to via the inhibits the LOCAL) device A "Connection Lost" message is printed on the system console terminal. The modem then monitors the states of signals RI, DSR, CTS, CD, and RxD. These must be cleared to successfully complete the call termination. DTR remains deasserted before being cleared two to reasserted seconds again second delay be placed on this and data cannot following enable two during addition, for call termination, answering. remain period, RTS must Note that DSR and TxD. In CTS nust be cleared by the modem before DTR and RTS can be reasserted. kc780-aa(007) 6/5/84 If call termination keyswitch in the deasserted. Call returned the be to was initiated LOCAL position, answering REMOTE/DISABLE asserted. kc780-aa(907) is 6/5/84 not or by placing DTR and enabled REMOTE the RTS until position, VAX system are forced the switch where DTR is can | max20s. | | MAX20S. | MAX20S. _1 —— Crrsrmgr——— : VALID PROTOCOL MA 5463 Automatic Call Answering Sequence * Figure A-9 VALID CONNECTION | cne— OTR Llrrzzzlrrzze 27 osR _ d—— R1 W7 2 S. MIN — r222 2 s s 22222 ) 222 Figure A-10 MA-3440 Call Abort or Termination Sequence * (* Both Figure A-9 and A-10 assume KC780 family option on the left, modem on the right; the VAX system keyswitch is assumed to be in a REMOTE position.) kc780-aa(007) 6/5/84 ASS LOGICAL SET TIMER FOR DTR IS ERTED SECONDS 20 SECO CONNECTION ASSERT RTS SET TIMER FOR 20 SECONDS D CD AND CTS PRESENT YES DSR PRESENT NO D VALID TIME OUT YES | CONNECTION ESTABLISHED A ) NO MA.5461 Figure A-11 Call assumed, Initialization * (* It is REMOTE position and kc780-aa(9087) on entry, that the VAX system that RI, DSR, CD, 6/5/84 CTS, and keyswitch is RxD are clear.) in a CALL > TERMINATION INITIATED 4 INHIBIT TxD DE-ASSERT DTR AND RTS PRINT WAIT 2 SECONDS ASSERT DTR EXIT * CONNECTION LOST ~ MESSAGE | ves OF Rt ,DSR, CTS.CD.OR RxD PRESENT MA-5482 Figure A-12 Call Abort or Termination Sequence * (* It is assumed that the VAX system keyswitch is in a REMOTE position.) kc780-aa(@8@7) 6/5/84 APPENDIX B WIRE WRAP INSTRUCTIONS B.1 ( PURPOSE It describes and This appendix is intended to assist the user who installs or removes wire wrap jumpers. jumper wrapped s illustrates the preferred procedures and standards for producing high-grade solderles ’ wire connections. B.2 DEFINITIONS The following terms are used in discussing wire wrapping: us, solid uninsulated Solderless wrapped connection- This connection consists of a helix of continuo ly stable conelectrical and ally wire tightly wrapped around a wire wrap pin to produce a mechanic a half turn of pin, wrap wire the nection. In addition to the length of uninsulated wire wrapped aroundcharacteristics (Figure B-1). n insulated wire is wrapped around the pin to ensure better vibratio END TAIL / AN TAPERED TIP ON THE PIN (APEX) CORNER OF THE PIN 8 = ) No. 30 AWG WIRE INSULATED WIRE WRAP OF - REFERENCE CORNER 11-4974 Figure B-1 Solderless Wrapped Connection on Wire Wrap Pin of wire wrapped 360 degrees A turn of wire — A turn of wire consists of one complete, single, helical ring ion having “n” turns in around a wire wrap pin, intersecting four corners of the pin. Thus,“na connect contact with the wire wrap pin will intersect the reference corner + 1 times (Figure B-2). A half turn of wire - A half turn of wire contacts three of the four corners of a wire wrap pin (Figure B-3). End tail - An end tail is the end of the last turn of wire on the wire wrap pin. C — WIRE CONTACTS ALL FOUR CORNERS, AND CONTACTS THE REFERENCE CORNER TWICE. N-4975 Figure B-2 Full Turn WIRE CONTACTS THREE CORNERS OF PIN 11-4976 Figure B-3 Half Turn B.3 CONNECTIONS | Turns are counted along the edge of a reference corner (Figure B-1). There should be seven to nine turns of insulated wire on the wire wrap pin. Each turn should be adjacent to the next turn; one turn should not be wrapped over another turn. The end tail may extend tangentially away from the wire wrap pin, but should not extend more than one wire diameter. If a second level of wire wrap is placed on a wire wrap pin, the bare wire of the second level wrap should not overlap the first level wrap. The first turn of the insulated wire of the second level wrap may, however, overlap the last turn of the first level wrap (Figure B-4). The wire used for the jumpers should be good quality wrapping wire. DIGITAL uses the following specifications for the jumpers installed at the factory: Conductor Gauge 30 AWG solid Material Silver-coated copper Diameter 0.0257 + 0.0008 cm or -0.0003 cm (0.0101 + 0.0003 in or - 0.0001 in) SECOND LEVEL FIRST LEVEL 11 -4977 Figure B-4 Two Levels of Wire Wrap Insulation Material Vinylindene flouride Outside Diameter 0.048 +0.003 cm (0.018 +0.001 in) U.L. Style No. 1423 DC Resistance/304.8 m (1000 ft) 113.6 ohms - NOTE This wire should not be used for solder applications. Figures B-1 and B-4 show recommended solderless wrapped connections. Figure B-5 illustrates connections that should be avoided. B.4 PROCEDURE To install a wire wrap jumper, proceed as follows: 1. Cut a piece of 30 AWG wire 5.7 cm (2-1/4 in) longer than the distance between the two wire 2. Strip 2.7 cm (1-1/16 in) off each end of the wire. wrap pins. B-3 END TAIL TOO LONG OVER WRAP (PILE WRAP) INSUFFICIENT TURNS = T = INSUFFICIENT INSULATION IMPROPER SPACING AND OVERLAP OVER TAPER END BRENT WRAP-POST OPEN WRAP SPIRAL WRAP 1-5037 Figure B-5 Defective Wire Wraps B-4 3. Insert the wire into the wire wrap bit far enough for the insulation to enter the feed slot ‘ (Figure B-6). 4. Loop the wire through the anchoring notch. 5. Place the tool on the wire wrap pin and actuate the rotating spindle (bit). This should produce eight turns of bare wire and one-half to two turns of insulated wire on the wire wrap pin. 6. Load the free end of the wire into the wire wrap bit and wrap the other wire wrap pin. Use an unwrapping tool to remove a wire wrap jumper. A jumper may be snipped out to break the electrical connection, but when it is desired to reuse the wire wrap pin the remaining wire should be removed carefully. Pulling the wire off may bend the pin and dent the pin corners. Therefore, it is recommended than an unwrapping tool be used to remove jumper wire wraps. Place the tool over the wire wrap pin and insert the end tail of the wrap into the unwrapping tool bit. Carefully unwrap the wire and discard it. Jumper wires should not be reused. If it is desired to place-a second level wrap on a wire wrap pin, care should be taken not to overlap the first wrap. If there is insufficient space left on the wire wrap pin for a second level wrap, remove the first level jumper and install a new one lower on the pin. A wire wrap joint that is installed too high on the pin should not be forced to a lower level; it should be unwrapped and replaced with a new one at the lower level. B-5 STATIONARY SLEEVE FEED SLOT ROTATING SPINDLE STRIPPED WIRE (BIT) WIRE ANCHORING NOTCH WIRE INSERTED TOOL TIP WRAP-POST INSERTION WIRE ANCHORED TYPICAL CONNECTION N Figure B-6 Loading the Wire Wrapping Kit B-6 11-5038 APPENDIX C USER GUIDES A customer user of DIGITAL remote diagnosis needs only a few instructions to work with the DDC/RDC successfully. The DDC/RDC 1is always ready to give the customer any instruction needed. As a result, the KC780 User Guide is a two-page document; it is reproduced in this manual as Figure C-1. The option kit includes it as part number EK-KC780-UG and it is stocked by Publishing and Circulation Services in Northboro. After showing it to the customer, you may post the guide, give it to the customer for use as a stand-alone document, or you may file it in the Site Management Guide behind the tab titled "XI. Remote Diagnostic Console (RDC)". Figure C-2 is a reproduction of form EK-11780-DC which is also filed in the Site Management Guide binder behind the same tab. kc780-ac(007) 7/26/84 TO REQUEST REPAIR SERVICE, CALL: DOC/RDC TELEPHONE NUMBER THE DIGITAL REMOTE DIAGNOSIS CENTER provides remote diagnosis service 24 hours a day, 7 days a week, for all RD contract systems. You should report ali types of hardware failure: Processor or Peripheral Identified or Suspected Hard or Intermittent WHEN YOU CALL: 1 The DDC/RDC will ask you to identify: Yourself Your company The site address A phone number where you can be reached The system type and serial number {(SystemType_________ Serial Number : ) The DDC/RDC wili ask you about the problem: What symptoms were (or are) present? What error messages were printed on the terminal? The DDC/RDC will teil you: How to prepare the system for remote diagnosis. For additional details, see next page. The DDC/RDC will: Begin the appropnate test procedure aimost immediately. Noufy the local DIGITAL Field Service office that your system is under test. 5 The DDC/RDC wiil inform the local DIGITAL Field Service Representative of test results. DIGITAL will complete the repair on site. The DDC/RDC wili verify that the system has been repaired if requested to do so by the iocal DIGITAL Fieid Service Representative. WAIT FOR THE DDC/RDC TO TELL YOU HOW TO PREPARE THE SYSTEM FOR TESTING. Important failure data may be lost if their instructions are not followed. Although the DDC/RDC will guide you through the various testing procedures, the foiiowing descriptions of typical sequences may be helpful. Copyright Figure C~1 KC780 kc788~ac(P97) 1982, 1984 Digital Equi Corp Al Rights Reserved. Family User Guide 6/6/84 (Sheet 1 of 2) DC: WHEN MAINTENANCE DIAGNOSTICS ARE TO BE RUN BY THE DDC/R The DDC/RDC may ask you to: on. See that the modem has power and is set for “normal” operati Dismount or protect media containing sensitive data. Identify location of [SYSMAINT] diagnostic library. Mount scratch media on units to be tested. Set AUTO RESTART switch to OFF. Set keyswitch to LOCAL For VAX-11/780 or VAX-11/782 — RX4 Load and boot Remote Console diskette in RX01 drive O: USA Europe — AX41 For VAX-11/785 Load and boot System Console diskette RX1A in RX01 Drive O For VAX-11/782 Set the LQPX2 processor select switch for the processor to be tested. Turn keyswitch to REMOTE. testing. The DDC/RDC will connect via its host computer and begin s. Modem indicator lights may be active as testing proceed The system terminal may echo DDC/RDC and CPU dialog. The DDC/RDC may “talkTM to you at the system terminal. You may be asked to load 2 diskette For VAX-11/780 or VAX-11/782: USA - RX5 or RX6 Europe — RX42 or RX43 For VAX-11/785: RX2A, RX3A, RX5, RX7, or RX8A. ntative will complete the repair. After testing, the tocal DIGITAL Field Service Represe may request the DDC/RDC to verify normal operation. The local DIGITAL Field Service Representative WHEN DDC/RDC ACCESS TO THE OPERATING SYSTEM IS PERMITTED The DDC/RDC may ask you to: Mount operating system media and boot the system For VAX-11/782, set the processor select switch for remote access. be selected ; the DDC/RDC may ask that the REMOTE position Turn the keyswitch to the REMOTE DISABLE position should position ch keyswit The testing. data related system ng operati other and dumps crash to permit them to do C. not be changed unti! requested by the DDC/RD Provide DDC/RDC with an account number and password. The DDC/RDC will log-in and begin testing. The system terminal will echo all DDC/RDC and CPU dialogue. The system terminal keyboard will be disabied. . The DDC/RDC may “talk” to you at the system terminal in REMOTE will complete the repair. After testing, the local DIGITAL field Service Representative The tocal DIGITAL Field Service Representative may request the DDC/RDC to verify normal operation. s which will include DDC/RDC testing (also extended monitoring for Preventive maintenance diagnostic session ed by the local DIGITAL Field Service Representative subject to customer PREVENTIVE MAINTENANCE intermittent failure) will be schedul approval. ion of these devicestoa a DIGITAL supplied MODEM. The direct connect The remote diagnosis hardware may include by governmental authority. DIGITAL-SUPPLIED MODEMSs dedicated telephone line is regulated THE CUSTOMER IS ULTIMATELY RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE REGULATIONS . Oniy the manufacturer of authorized are usually exchanged, not field repaired DIGITAL-supplied modems which fail telephone company is notified when the that ensure to ibie respons r is agents may repair such equipment. The customeally registration numbers. g differin have different and/or an exchange involves units which are electric FOR ADDITIONAL INFORMATION, SEE: The RDC section of the Site Management Guide Figure C-1 KC780 Family User Guide kc780-ac(¥@7) 6/6/84 (Sheet 2 of 2) EX-11780-DC-001 VAX 11/780 REMOTE DIAGNOSIS PREPARATION This section is intended to provide the information necessary for the user to utilize Remote Diagnosis. the Service Response Group (SRG). and the Digital Diagnosis Center (DDC) to identify a system malfunction. If a system maifunction is detected, proceed as follows: Contact the SRG via the “hot line” telephone. 2) Provide the following information to the SRG: - monangoe 1) 3) Caller's name and phone number System type and serial number Company (customer name) Equipment location (address) Description and frequency of your problem Phone number and extension where you can be reached Operating system sofiware type and version At this point if remote diagnosis is applicable. the SRG will log testing is being performed on If you are asked to set up your system for remote diagnosis, follow the appropriate procedure as your system. 4) described below. 5) your call with the DDC and inform your local branch field service office that remote diagnosis When the DDC has diagnosed the problem. the local branch field service office will be contacted with the DDC engineer’s recommendation for correcting the problem. PREPARING A VAX 11/780 FOR REMOTE DIAGNOS IS First, some highlights: The DDC assumes that the remote diagnosis console floppy is mounted in the floppy drive and booted in the LSI-11 front end. The floppy number is ‘RX4; 11/780 REMOTE CONSOLE FLOPPY". If this floppy is NOT booted in the LS. the DDC cannot connect to your machine via the remote port of the LSl front end. If this is the case, the floppy must be booted in the LSI front end before the DDC connects. The DDC also assumes that the system disk pack (or an assigned diagnostic disk pack) is ready. on- line. and write protected if VMS is not running. This pack has a diagnostic area (SYSMAINT) that will be used by the DDC to load and run diagnostics. If VMS is running. the DDC may want to run on-line diagnostics or error logger depending on the severity of the malfunction . The system disk pack or assigned diagnostic pack need not be write protected in i. this case. STAND ALONE REMOTE DIAGNOSIS ON 11,780 (YMS NOT RUNNING) Determine whether the remote console floppy is booted in the LS. This can be accom- a. plished by turning the access key switch (on front console) to REMOTE. remote console floppy that is booted the system will report “*Remote (1) 1f the console floppy is NOT booted - place ‘RX4/ REMOTE CONSOLE FLOPPY" in the floppy drive and turn the LSI power switch OFF then back ON - this will automatically boot the LSI with the Remote Port protocol and and end with a* ' prompt. Proceed with the next step. type some information X1-11780-1 Figure C-2 Site kc780-ac(807) Management Guide 6/6/84 If it is not the access not supported” Insert (Sheet 1 of 2) (2) I the floppy has been previously booted in the LSI - proceed with the next step. Write protect the system disk pack (keeping on-line and ready) if this pack has the diagnostic (SYSMAINT) area on it, or mount the assigned disk pack with the (SYSMAINT) area b. on it in 8 drive and write protect it. Place the AUTO RESTART switch (on the front console) to the OFF position. Rotate the access key to REMOTE (on the front console) - the REMOTE indicator will ¢. d. light. The VAX 11/780 is now ready for remote diagnosis. e. ON-LINE REMOTE DIAGNOSIS OF 11/780 (VMS RUNNING) Determine whether the remote console floppy is booted in the LSI. a. (1) 1f NOT, the DDC cannot connect to your 11,/780 via the remote diagnosis port in the 2. front end. Call the DDC at this point for further instructions. (2) If the floppy has been previously booted in the LSI proceed to the next step. Rotate the access keyv switch (on front console) to the REMOTE DISABLE POSITION - b. the REMOTE indicator will light. Leave all system disks in their normal state. c. The VAX 11/780 is now ready for remote diagnosis. d. NOTE IN EITHER CASE (VMS RUNNING OR NOT) IF THE DDC CANNOT ACCESS THE DISK TO LOAD DIAGNOSTICS, YOU WILL BE CONTACTED OVER THE CONSOLE TERMINAL AND MAY BE ASKED TO INSERT SOML FLOPPIES IN THE LSI TO EXHANCE DIAGNOSIS If you have any questions about preparing for a remote diagnosis session or encounter any problems in impiementing the procedure - piease call the DDC for assistance. X1-11780-2 Figure C-2 Site kc780-ac(807) Management 6/6/84 Guide Insert (Sheet 2 of 2) APPENDIX D COMMUNICATIONS SWITCH DOCUMENT ‘is a reproduction of the document which is shipped This appendix with the 30-21661-01 Four-Port Communications Switch. The is an optional document part number is EJ-25436. The switch accessory which makes it possible to provide RSD services for multiple processors kc780-ad (007) using 7/26/84 a single modem. COMMUNICATIONS SWITCH FOR USE WITH REMOTE SERVICES DELIVERY OPTIONS Communications switching can be used to satisfy a wide range of customer requirements for Remote Services Delivery (RSD). It is no longer necessary that each system have its own modem and dedicated telephone line. A multiple system site can be served by one phone line and one modem or various configurations of switches, modems, and phone lines. e Can be used on systems that have' RSD options with stand-alone modems. ¢ No change to system hardware: A cable connects each RSD option port to the switch; another cable con- nects the switch common to the modem. o Can be used on systems located within a radius of 150 feet from the modem. e Configuration can be designed to serve site requirements and can be changed or upgraded easily. SITE PREPARATION 1. Determine where the switch unit is to be installed: an operator will control RSD access to each system from that location. 2. Determine where the modem and the telephone data jack will be installed. 3. Determine that required cabling lengths are in accordance with the Cable Configuration Chart on page 2. INSTALLATION PROCEDURE I. Prepare each processor with its RSD option installed and its RSD port connector accessible. 2. Connect the switch-to-modem cable from the switch unit connector labeled COMMON to the modem. 3. Connect the system-to-switch cable from the RSD port on each system to a switch unit connector labeled A. B, C. or D. 4. Note that usually no connection is made to the switch unit connector labeled MONITOR. OPERATION 1. When a system is to be accessed for RSD, set the communications switch to the position for that system before the telephone connection is made. 2. Do not change the switch setting while RSD activity is in progress. the carrier signal will be lost and the RSD option will terminate RSD access. Copyright 1983 DIGITAL EQUIPMENT CORPORATION system All rights reserved EJ-25436 Figure D-1 Communications kc789-ad (807) 6/6/84 Switch Document (Sheet 1 of 2) MENU ITEMS SYSTEM TYPE PART NUMBER ONE KIT REQUIRED PER PROCESSOR 11/730 11/750 KC730-BA KC750-DA 11/44 11/780 11/782 (two kits) KBDO1-BA KC780-EA (USA) or KC780-DA (EUROPE) KC780-EA (USA) or KC780-DA (EUROPE) Kits contain processor-to-RSD EIA port hardware only. KC782-AA (USA) or KC782-DA (EUROPE) MODEM DFO03-AA (300/1200 Baud) EIA PORT SWITCH 30-21661-01 (Four-Port) CABLE CONFIGURATION IF SWITCH-TO-MODEM CABLE IS: SYSTEM-TO-SWITCH CABLE CAN BE: w (BC22F-10) 10’ X (BC22F-25) 25' X (BC22E-75) 75' X (BCIS8E-AS) 150" X PROCESSOR B | 25| 15| 150 X X PROCESSOR ) ] c PROCESSOR PROCESSOR D A L EJ-25436 OUR~PO FOUR«PORT { MODEM page 2 Figure D-1 Communications kc780-ad (087) 6/6/84 Switch Document (Sheet 2 of 2) EK-KC780-TM-CN1 PRELIMINARY NOVEMBER 1984 TECHNICAL DOCUMENTATION CHANGE NOTICE This Change Notice revision 007 When manual the of the is provides KC780 revised information Technical to 008, Manual, it will that updates EK-KC780-TM. include changes. \ e Thzs document was—fe%eased“tv—fia— fifactur1ng these in prellmlnary form so it could be shipped with KC780 kits as soon as possible. digital equipment corporation » maynard, massachusetts 11/12/84 -1 - EK-KC780-TM-CN1 Table 4-1 o Page 4-5, is changed to include now being shipped in KC780 Table 4-1 is table the kits. new DF112-AA modem that of the The new version follows. RINGER MODEM MODEL FCC MANUFACTURER NUMBER NUMBER NUMBER GDC 103Aa3 AG697J-62418-DM-E 0.6, Type B VADIC VA355P AJ496M-70263-DM-N 1.0, Type B DIGITAL DFO2 A0994Q-67693-DM-R 0.3, Type A DIGITAL DF03-AA A0994Q-69391-DM-R 0.3, Type A DIGITAL DF112-AA A0994Q-13634-DM-E 0.3, Type B o Page Figure 4-9, REGISTRATION EQUIVALENCE 4-Z Figuréf4—2 will be changed to show that the new DF1l12 modem is now being shipped in the KC780 kits. o 1Installation Step 9 Page 4-28, Information about the DFl112: The the new DF112 proper option be modem will states are included. For at the preset factory; no on-site preparation is required except mechanical assembly. The manual this shipped with the modem tells you how 11/12/84 to do the assembly. - 2 - EK-KC780-TM-CN1 o Page 4-39, Paragraph Information the KC780 does the front panel All 0 about switches HS switch out HS switch in Page A-5, Table A-1, changed Vadic 11/12/84 to 4.8.1 the not new use for for modem new features the switches except DF112 as HS will (High Speed) operation. 1200 baud operation. and the show that baragraphs it is - 3 the Since DF112 yet, set out. baud a-1 included. follows: 300 Table of be only that refer to it, will be applicable to the GDC and modems. - EK-KC780-TM-CN1
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