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EK-DSRVW-MG-B01
February 1993
69 pages
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Document:
DECserver 700 Site Preparation and Maintenance
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EK-DSRVW-MG
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B01
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69
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DECserver 700 Site Preparation and Maintenance (Hardware Owner’s Manual) February 1993 This manual, in conjunction with the DECserver 700 Hardware Installation Card, describes how to install the DECserver 700 network access server and how to verify its operation. This manual also describes the controls and indicators. This manual is intended for the hardware installer and the network manager. SupersessiorvUpdate Information: This is a revised manual. Software Version: DECserver Network Access Software V1.0 This manual applies to Version 1.0 of the DECserver Network Access Software and all subsequent maintenance releases up to the next major product release. clilgitlal Part Number: EK-DSRVW-MG. B01 EK-DSRVW-MG. 801 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document., Copyright © 1993 by Digital Equipment Corporation All Rights Reserved The following are trademarks of Digita' Equipment Corporation: DEC, DECconnect, DECnet, DECserver, DELNI, DEMPR, DESTA, ThinWire, UNIBUS, VAX, and the Digital logo. This manual was produced by Telecommunications and Networks Publications. Contents Preface Hardware Overview 1.1 1.2 Models . ... ... e Controls, Indicators, and Connectors . .................... 1-1 1-3 1.3 Understand the Software Loading ... .................... 1-6 Loading from FlashRAM ... ... ... ... ......... ... ... .. .... . ... ... Loading from the Network ....... 1-6 1-6 1.3.1 1.3.2 Checking the Site 2.1 Physical Requirements . ................ .. ... ... .. ... 2-1 2.2 Environmental Requirements . .......................... ... .. .... ... .. ... Electrical Requirements .. ...... 2-2 2-3 2.3 Cabling the Site 3.1 . it .... ... .. .. Preinstallation Checks .... 3-1 3.2 Installing the Ethernet Cables and Devices ................ 3-2 3.2.1 Installing the Standard Ethernet Cables and Devices ... ... 3-2 322 Installing the 10Base T Ethemet Cables and Devices ...... 3-4 323 Installing the ThinWire Ethernet Cables and Devices ... ... 3-5 3-9 34 Installing Serial Cables and Devices on the D=Cserver 700-16 Installing Serial Cables and Devices on the DECserver 700-08 3-11 3.5 ... coiinoe... Cabling Requirements .................. 3-12 33 35.1 Standard Ethemet Connection ........................ 35.2 10BaseT Ethemet Connection ........................ 353 ThinWire Ethernet Connection ....................... 3.6 Installing the DECserver 700inaRack ................... Connector and Cable Pin Descriptions 4.1 4-1 Connector Pin Descriptions 4.1.1 i ... ....... Standard Ethernet . . ..... 4-2 412 10BaseT Ethernet .. ....... O PP 4-3 413 DECserver 700-08 Serial Line Ports 414 DECserver 700-16 Serial Line Ports . .................. 4.2 ................... Cable Connections . .. ... .ottt 4-5 i Replacing and Adding Memory 5.1 Replacing a Faulty Single-In-Line Memory Module . .... .. . 5~1 5.2 Additional Miemory Supported ......... ... ... L 5-2 53 Installing ExraMemory ........... .. ... .. .. .ol 5-4 Replacing and Adding Flash RAM 6.1 v Replacing or Adding FlashRAM ....................... 6-1 What to Do if You Have Problems 7.1 Diagnosing DECserver 700 Problems .................... 7-1 1.2 Seven-Segment Display Off and System OKLED Off .. . .... 7-2 7.3 System OK LED Off/Seven-Segment Display Flashing “C”, “d”, 0 e PP 7-3 7.4 System OK LED Off/Seven-S=gment Display Flashing ... ... 74 7.5 System OK LEDFlashing .................. ... ....... 74 ErmorMessage 952 ... .. ... e 7-5 1-1 DECserver 700-08 Rear View ......... ... ... .. ... ..... 1-2 1-2 DECserver 700-16 Rear View .......................... 1- 1-3 DECserver 700 FrontEnd .................. ... ... .. ... 1-3 3-1 Standard Ethemet Coaxial Cable Connection .............. 33 32 10BaseT Ethemet Connection . . ........................ 34 3-3 Connecting the DECserver 700 to ThinWire Ethemnet Cable .. 3-5 34 ThinWire Ethernet Standalone Segment .................. 37 3-5 DEMPR ThinWire Connection ......................... 3-8 36 DEMPR Connections .............cocuviniinninan s, 3-9 3-7 How to Fit the Brackets to Recess the DECserver 700 ....... 3-16 3-8 Removing the Brackets ................. ... ... ... ..... 3-17 4-1 Pin Numbers and Signals for Standard Ethemet Connector ... 4-2 4-2 Pin Numbers and Signals for 10BaseT Ethemet Connector ... 4-3 4-3 Pin Numbers and Signals for 25-Pin D-sub Connector . ... ... 4-4 4-4 Pin Numbers and Signals for the MJ8 Connector ........... 4-5 Adapters and Connectors Used with the DECserver 700 .. ... 4-8 Removing the Brackets ............ ... .. ... ... ... .. 5~5 RemovingtheCovers . ........... ... ... . . oiiiiinn. 5-6 Fitting the Anti-StaticKit. . . ......... ... . ... ... ..., 5-7 Locating the SIMs Connectors .. ........................ 5-8 RemovingaSim ................. e 5-9 Inserting the Replacement SIM .. ....................... 5-10 Adding an Additional SIM . . . ........ ... .. .o 5-1i 7.5.1 Figures Replacing the Covers .............. ... ..., 5-12 Locating the Flash RAM Card Connector . ................ 6-3 Inserting the FlashRAM Card ......................... 6-4 ........ ... ... .. .viiv.... 1-4 DECserver 700 Indicators ............................. 1-4 Network Activity LED .. ............. ... ... ... ... 1-5 DECserver 700 Connectors . ............cvvienenunenn.. 1-5 Physical Specifications of the DECserver 700 . .. ........... 2-1 ACOUSHCS ...t i e et e e 2-2 Environmental Specifications of the DECserver 700 ..... ... 2-2 Electrical Requirements . .......... ... ... .. ..o ... 2-3 Standard EthemmetIEEE 802.3 Connector Qutput ........... 2-3 Cables and Adapters for the DECserver 700-16 .. ....... ... 3-10 Cables and Adapters for the DECserver 700-08 . ........... 3-11 Maximum Communications Distances — Ethernet . .. ... . ... 3-12 Maximum Cable Lengths1 — DECserver 700 to Devices .... 3-13 Installing the DECserver 700 Brackets ................... 3~15 Cable Connections .............ccitiiineeninnnenn.. 4-6 Display/Indications 7-2 DECserver 700 Controls . ............. ... ... ... ... ..., Network Activity LED . . ... ... ... .. ... ... ... ... 7-10 Preface intended Audience This manual, in conjunction with the DECserver 700 Hardware Installation Card, is intended for the hardware installer. The installer is responsible for ensuring that the hardware is installed and tested. The DECserver 700 Hardware Installation Card shows how to install the DECserverTM 700 when the site is verified and the cables and devices are in place. This manual shows how to verify the site, install cables and devices, and troubleshoot the DECserver 700. The person installing the DECserver 700 software can then verify the system installation. Structure of This Manual This manual contains the following chapters: Chapter 1 — Provides an overview of the DECserver 700 features. Chapter 2 — Describes how to verify the site before installing the DECserver 700. Chapter 3 — Describes how to cable the site. Chapter 4 — Describes connector pins for the various server connectors and also describes various cables, adapters, and accessories used with the DECserver 700. Chapier 5 — Shows how to install extra memory and replace {aulty memory . Chapter 6 — Shows how to update a DS700 with Flash RAM. Chapter 7 — Shows how to troubleshoot the DECserver 700. vii Associated Documents DECserver 700 Hardware Installation Card Shows how 10 install the DECserver 700 when the site is verified and the cables and devices are in place. DECserver Network Access Sofiware Instaliation (op-sys) Explains how to install the DECserver 700 distribution software, how to es- tablish downline load hosts, and how to verify the DECserver 700 system installation. In the title, (op-sys) is the name of the load host operating system. Nerwork Access Server Problem Solving Describes the software tools and techniques available to troubleshoot the server and also describes all error messages. Network Access Server Management Provides the procedures to perform various DECserver 700 management tasks. Network Access Server Commands Lists and describes all the DECserver 700 software commands. DECconnect System Planning and Configuration Guide Information on cabling and configuring of local area networks and using DECconnect system products. The Ethernet: A Local Area Network: Data Link Layer and Physical Layer Specification Lists standard Ethernet connectors and their signal specifications. viii 1 Hardware Overview The DECserver 700 connects devices (such as printers. terminals, PCs, and modems) to local area networks (LANs). The DECserver 700 is EthermneVIEEE 802.3-based and supports standard Ethernet/1EEE 802.3 and 10BaseT Ethernet/ IEEE 802.3 directly. and ThinWireTM Etherret/IEEE 802.3 through an adapter. The DECserver 700 can be installed on a desktop or in a 19-inch rack. The DECserver 700 supports Flash RAM capability and other nonvolatile forms of memory. This capability can be ordered separately and installed on the DECserver 700 in the field. The DECserver 700 can download the software image from the network or from the Flash RAM option if installed. The Flash RAM option allows for a boot/power up without having to download the image through the network. The DECserver 700 will support up to & Mbytes of memory with the use of two single-in-line modules (SIMs). These SIMs can be installed as memory updates by the customer. There are two DECserver 700 models: 1.1 ¢ DECserver 700-08 e DECserver 700-16 Models The DECserver 700-08 supports EIA-232-D/V.24/V.28 full modem control on eight 25-pin male D-connectors. Use this model to connect devices that require full duplex, asynchronous control (for example: modems). 1-1 Figure 1-1 shows arear view of the DECscrver 700-08. The DECserver 700-16 supports EIA-423-A and DEC 423 data-leads on 16 MJ8 connectors. Use this model to connect devices requiring data-leads for operation (for example: terminals, printers, and personal computers in terminal emulation mode). You can connect the DECserver to modems that do not require the full complement of signals provided by the DECserver 700-08, usir:2 special adapters (Section 3.3). NOTE Adapters H8585-AB and H8585-AC are not for connection to public networks in Sweden, Germany, or Japan. Figure 1~1: DECserver 700-08 Rear View _:j';',f’ System reset - oswilch Seven-segment - display : | | ‘ Ethamet" select Serial ports LKG-5569-911 1-2 Site Preparativ;' and Maintenance Figure 1-2 shows a rear view of the DECserver 700-16. Figure 1-2: DECserver 700-16 Rear View Serial ports """" Netwok— conmector LKG-5568-911 1.2 Controls, Indicators, and Connectors All of the DECserver 700 controls, indicators, and connectors are located on the rear of the DECserver 700 as shown in Figure 1-1 and Figure 1-2, with the exception of the System OK LED, which is duplicated on the front of the DECserver 700 (Figure 1-3). Figure 1-3: DECserver 700 Front End LKG-6008-91! Hardware Overview Table 1-1 describes the DECserver 700 controls. Table 1-2 and Table 1-3 describe the indicators, and Table !4 describes the connectors. For more information on the connectors, refer to Chapter 4. Table 1-1: DECserver 700 Controls Control Description System reset switch On power up, press this switch until E appears on the seven-segment display. This reloads the factory set parameters. During Flash load, pressing and holding the system reset switch will abort the Flash RAM load and force a network boot. Refer to Chapter 7 for more information. Ethernet select switch This switch selects either standard or 10BaseT Ethernet. Table 1-2: DECserver 700 indicators indicator Dispiay System OK LED Lights (green) when the DECserver 700 has passed selftest. Blinks when a nonfatal error occurs on self-test. When off. indicates that the DECserver 700 has failed selt-test. Network activity LED Refer to Table 1-3. Seven-segment display Provides error and status information. 14 Site Preparation and Maintenance Table 1~3: Network Activity LED Ethemet Selected Connection Status LED Display 10BaseT Open/incorrectly terminated OFF Correctly terminated / no network activity ON Correctly terminated / network activity Flashing {rate independent of network activity) Standard Ethernet Open OFF Correctly connected / no network activity OFF Correctly connected / network activity Flashing or ON, depending on network activity Table 1-4: DECserver 700 Connectors Connector Description Senal port connectors These eight 25-pin male D-connectors connect EIA-232-D (DECserver 700-08) devices to the DECserver 700. Senal port connectors These 16 female MJ8 connectors connect data-lead de- {DECserver 700-16) vices to the DECserver 700. Standard Ethernet connector This single 15-pin female D-connector connects to a standard Ethernet/IEEE 802.3 loca! area network using a transcaver cable. 10BaseT Fthernet connector This single female MJ8 connector connects to a 10BaseT EtherneVIEEE 802.3 local area network. Power cord receptacle Hardware Overview The DECserver 700 power cord plugs into this receptacle. 1.3 Understand the Software Loading This section describes the two methods that the DECserver 700 access to load the software. 1.3.1 Loading from Flash RAM Once the DECserver 700 completes self-tests, the DECserver 700 checks for Flash RAM. If there is a valid Flash RAM, the DECserver 700 begins the boot sequence to load the software from Flash RAM. The seven-segment display will display three horizontal segments during this loading process. If the DECserver 700 does not have Flash RAM. the DECserver 700 proceeds to a network load. If a device is connectad to the console port, the DECserver 700 can display status messages while the boot sequence is running. Status messages indicate the Ethernet address of the DECserver 700, the name of the load image it is fooking for, and the stage of the bcot process it is in. 1.3.2 Loading from the Network If you do not want to load the software from Flash RAM. you can press the system reset switch during load from Flash RAM. When the system reset switch is pressed, the Flash RAM load will be aborted and the software is downline loaded from aload host. When the DECserver 700 notices the system reset switch depressed during load from Flash RAM. it will rapidly blink the LED to acknowledge the pressed system resct switch (this may take several seconds). Once the LED begins rapidly blinking, you may release the system reset switch and the firmware will go on to a network boot sequence. For more information on display codes for Flash RAM, refer to section 7.7. 1-6 Site Preparation and Maintenance 2 Checking the Site The DECserver 700 can operate in an office environment and in a standard equipment rack located in a computer room or satellite equipment room. Regardless of where you install the DECserver 700, verify that all of the requirements in this sec- tion are met before beginning the installation. 2.1 Physicail Requirements Allow for 15 cm (6 in) of airspace around the DECserver 700 air vents. Table 2-1 shows the size and weight of the DECserver 700. Table 2-2 shows the acoustic parameters. Table 2-1: Physical Specifications of the DECserver 700 Dimension Measurement Height 44 mm (1.73in) Width 442 mm (17.4 in) Depth 282 mm (11.1in) Weight 2.5kg (5.51 ibs) Table 2-2: Acoustics Parameter Measurement Lwad’ 4.1 bels (Lya = 3.8 bels) Lpam (bystander)’ 27 dBA 'Preliminary declared values per 1ISO 9296 and 1SO 7779. Current values are available from Digital representatives. 2.2 Environmental Requirements Znvironmental requirements for temperature and humidity must be within the ranges shown in Table 2-3. Table 2-3: Environmental Specifications of the DECserver 700 Parameter Minimum Maximum Operating 5°C {41°F) 50°C (122°F) Nonoperating - 40°C (- 40°F) 66°C (151°F) Temperature! Maximum rate of 20°C (36°F) temperature change per hour Altitude Operating 2438 m (8000 ft) Nonoperating 4876 m (16000 ft) Relative humidity Operating (noncondensing) 10% 95% Nonoperating (noncondensing) 10% 95% 'For high altitude sites, decrease the operating temperature specification by 1.8°C for each 1000 m (1°F for each 1000 ft) above sea level. 2-2 Site Preparation and Maintenance 2.3 Electrical Requirements The power at the electrical outlet must match the requirements shown in Table 2-4. The instructions assume that an appropriate AC power source is within 1.8 m (6.0 1) of the DECserver 700. Table 2-4: Electrical Requirements Parameter DECserver 700 Line voitage' 100 -~ 120 V rms/220 - 240 V rms Frequency 50/60 Hz Line current 1.4 Power 92w Ams/.75 A rms 'The DECserver 700 automatically selects the voltage range. Table 2-5 shows the electrical output from the standard EtherneVIEEE 802.3 connector. Table 2-5: Standard EthernetiEEE 802.3 Connector Output Parameter DECserver 700 Voitage +12VDC Current .5 A Max Checking the Site 2-3 3 Cabling the Site This chapter shows you how to install the cables and associated devices used by the DECserver 700. 3.1 Preinstalliation Checks Before beginning the DECserver 700 installation, use the following checklist to make sure that the site preparation is complete: Arrangements have been made to connect the DECserver 700 Ethernet port to an Ethernet interface device (if required). For standard Ethernet, the device can be a DELNITM network concentrator or an Ethernet transceiver. For ThinWire Ethernet, the device can be a DEMPRTM. DESPR, or ThinWire segment. For 10BaseT Ethernet, the device can be a DETPR. The Ethemei interface device is installed and the required cabling is in place, tested, and tagged. The rack-mount kit is installed (if required) as described in the DLCserver 700 Hardware Installation Card. Cables of appropriate length are available for connecting the DECserver 700 to the Ethernet interface device. The devices (terminals, modems, personal computers, hosts) are ready to be connected. Cables of appropriate length and type are available for connection of serial devices. 31 e One terminal (asynchronous, DEC423 or E1A-232-D compatible) is available for hardware testing and system verification. 3.2 Installing the Ethernet Cables and Devices You can connect the DECserver 700 to: e Standard EthermneIEEE 802.3 network ¢ 10BaseT EtherneVIEEE 802.3 network e ThinWire Ethernet/1EEE 802.3 network using an external media access unit (MAU) such as a DESTATM 3.2.1 Installing the Standard Ethernet Cables and Devices You can connect the DECserver 700 to the standard EtherneV1EEE 802.3 network (Figure 3-1) by connecting to0: ® Another transceiver cable section. (You connect to another section by using a Etherjack Junction Box.) o A DELNI local area network. e A transceiver on a standard Ethernet coaxial cable for Digital Equipment Corporation baseband networks. 3-2 Site Preparation and Maintenance Figure 3-1: Standard Ethernet Coaxial Cable Connection “DECserver700 |L LKG-5570-91 Cabling the Site 3.2.2 Installing the 10BaseT Ethernet Cables and Devices You can connect the DECserver 700 to a DETPR (Figure 3-2) by using: e BN24F cable for local wiring requiring crossover e 1,N25G cable for pin-to-pin building wiring Figure 3-2: 10BaseT Ethernet Connection ‘Transceiver Standard Ethernet coaxial cable /-—-—-I—,I DETPR '% i i by ol d Vb f Transceiver cable BN25G cable pin-to-pin) Waliplate—, . - o | DECserver 700-08 N e C TR R Tk WIS \ BN24F cable P \- BN24F cable e .Q LKG 557191 34 Site Preparation and Maintenance Installing the ThinWire Ethernet Cables and Devices 3.2.3 You can connect the DECserver 700 to a ThinWire Ethernet (Figure 3-3) as follows: 1. Connecting the MAU to the standard Ethernet connector 2. Connecting the ThinWire cable to the MAU Figure 3-3: Connecting the DECserver 700 to ThinWire Ethernet Cable G0, i o .s (|00, G LKG-657281i Use a ThinWire coaxial cable to connect the DECserver 700 to the system in either of two ways: e As part of a standalone ThinWire Ethemnet coaxial cable segment ® As part of a DEMPR or DESPR ThinWire Ethernet coaxial cable segment Figure 3-4 shows the DECserver 700 connected as part of a ThinWire Ethernet segment. Cabling the Site 3-5 CAUTION A ThinWire segment must begin and end in & 50-ohm terminator (H8225) as shown in Figure 3—4. Figure 3-5 shows the DECserver 700 connected as part of a DEMPR ThinWire Ethernet segment. NOTE The DEMPR and DES' R ierminate the line internally in 50 ohms so that it 1s not necessary to use a 50-ohmer- minator (H8225). However, all unused lines on the DEMPR must have a 50-ohm terminator (H8225) installed as shown in Figure 3-6. For further information on ThinWire Ethernet installation, refer to the DECconnect System Planning and Configuration Guide . Site Preparation and Maintenance Figure 3-4: ThinWire Ethernet Standalone Segment Connector ) B :M'ThinWire Ethemet cable DECserver700 | J \:- Connector \— T-connector Connector y je——— ThinWire Ethermet cable * DECrouter 250 | €l | — Connector T-connector Connector p Connector T-connector Terminator Py LKG-6573-g1! Cabling the Site 3-7 Figure 3-5: DEMPR ThinWire Connection DEMPR b TR . VAXstation 2000 = "QECmuterzsow S L] . oo Connector \_ | T-connector Termunator el J o LKG-3153-911 3-8 Site Preparation and Maintenance Figure 3-6: DEMPR Connections \— Terminators \~ ThinWire cables LKG-2586-91 3.3 Installing Serial Cables and Devices on the DECserver 700-16 The DECserver 700-16 can be configured by the software to support one of the two sets of signals. One set consists of: e Clear to send (CTS) — This is the default setting. ® Request to send (RTS) — This is the default setting. ® Datasetready (DSR) — This is the default setting. e Data terminal ready (DTR) — This is the default setting. The second set consists of: e Ring indicator (RI) e Data signal rate selector (DSRS) e Data carmrier detect (DCD) Cabling the Site 3-9 e Data terminal ready (DTR) Before installing cables to the DECserver 700 ports, you must verify with the person managing the DECserver 700 what modem signals are supported. This information is necessary to determine what cables to use. For more information on the signals, refer to the Network Access Server Management manual. Use the following cables to connect to the 8-pin modular jacks on the serial communication lines of the DECserver 700-16: Table 3-1: Cables and Adapters for the DECserver 700-16 Cable and Adapters Description BN25G MP8 to MP8 Equipment Cable Use this cable to connect to OPEN DECconnect. BN24H MP8 to MMP6 (modified modular Use this cable to connect to the 6-pin modified plug) Ofifice Cable modular jack (MMJ) of a terminal or printer. H8575-A (E14-423-A to EIA-232-D) Adapter Use this adapter and the BN24H cable to connect to 25-pin D-sub male connectors (for exampie: printers). H8575-B Adapter Use this adapter and the BN24H cable to connect to 9-pin D-sub male connectors. H8571-D (ElA-423-A to EIA-232-D) Adapter Use this adapter and the BN24H cable to connect to 25-pin D-sub female connectors. H8584-AA MP8 to MMJ Adapter Use this adapter to convert the DECserver 700 connector to DECserver 300 pin-out. HB585-AA MJ8 to DB (female) Null-Modem Use this adapter with the BN25G cabie to Adapter convert the DU Cseiver 700 connecior io DBY (female) connector for cabling to PC asynchronous pors. HB8585-AB" MJ8 1o DB25 (male) Modem Can be used with the BN25G cable to con- Adapter nect low speed modems to the DECserver 700. Refer to Chapter 4 for further information. H8585-AC" M.J8 to DB25 {male) Modem Can be used with the BN25G cabie to con- Adapter nect high speed modems to DECserver 700. Refer to Chapter 4 for further information. "Adapters H8585-AB and HB8585-AC are not for connection to public networks in Sweden, Germany, or Japan 3-10 Site Preparation and Maintenance 3.4 Installing Serial Cables and Devices on the DECserver 700-08 Use the following cables to connect EIA-232-D devices to the DECserver 700-08 25-pin D-connectors: Table 3-2: Cables and Adapters for the DECserver 700-08 Cable Description BC17D Shielded Null-Modem Use this cable to connect asynchronous devices that use Cable modem signals. BC22D Shieided Null-Modem Use this cable to connect asynchronous devices that use Cable data leads only. BC22E or BC22F Shielded Use either of these cables to connect asynchronous mo- Straight-Through Modem Cable dems. BC22R Shielded Null-Modem Use this cable to connect to non-Digital host systems, Cabie devices using CTS/RTS flow control, and data switches that require simulation of Ring Indicator (Rl) and/or Carrier Detect (CD) signals. HB8575-A (EIA-423-A to Use this adapter to connect to 25-pin D-sub male connec- E|A-232-D) Adapter tors (for example; printers). HB8575-B Adapter Use this adapter to connect to S-pin D-sub male connectors. H8571-D (EIA-423-A to Use this adapter to connect to 25-pin D-sub female con- EIA-232-D) Adapter nectors. V.24 to RS-232-C Adapter Use this adapter to convert from V.24 to RS-232-C by eliminating the extra signals that exist in V.24. EIA-232-D Part No.12-27591-01 has the same signals as V.24; therefore, no adapter is necessary. ' The V.24 to R3-232-C adapter must be fitted if the modem/eliminator has Data Signal Rate Selector {DCE) on pin 23. Failure to comply with this could result in damage to the interface module and modem or eliminator. If you are not sure what signals the modem or eliminator provides, contact Digital Customer Services, or fit the adapter connector as a precaution. Cabiing the Site 31 Cabling Requirements 3.5 Table 3-3 shows the maximum communication distances for different types of cable used between the DECserver 700 and the Ethernet device. Table 3-4 shows the maximum cable lengths for a number of data rates using DECserver 700 supported line protocols. The cabling requirements of the DECserver 700 are shown in the following sections. Further information on cabling and configuring of local area networks and using DECconnect system products, is provided in the DECconnect System Planning and Configuration Guide. Table 3-3: Maximum Communications Distances — Ethemnet From To Maximum Distance DECserver 700 Transceiver 50 m (164 fi) Cable Type BNE3x-xx standard transceiver cable DECserver 700 Transceiver 12.5 m (41 ft) BNE4x-xx office transceiver cable DECserver 700 DETPR 100 m (328 ft) BN24F cable ‘DECserver 700 DESPR/DEMPR 185 m (606 ft) HB8243-A cable 'No other device in ThinWire segment 3-12 Site Preparation and Maintenance Table 3-4: Maximum Cable Lengths! — DECserver 700 to Devices Line Protocol Data Rate (b/s) Cable Length EIA-432-A/V.10 48K 500 m (1600 ft) 96K 280 m (S00 fi) 19.2K 150 m (500 ft) 38.4K 85 m (280 ft) 57.6K 30 m (100 ft) 115.2K 12 m (40 ft 96 K 900 m (3000 ft) DEC 423 EiA-232-E/V.28 19.2K 300 m (1000 f1) 384K 150 m (500 ft) 576K 60 m (200 f) 115.2K 30 m (100 f) 9.6 K 60 m (200 ft) 19.2K 30 m (100 ft) 384K 15 m (50 ft) 57.6 K 6m(201) 115.2K 3m(10h) 'For cable type H8245-A or HB246-B, 24 AWG, 4 pair, twisted pair CAUTION Do not use structured building winng (for example Open DECconnect) or bundled type breakout cables at baud rates above 38.4 KB. Separate point to point cables are recommended at baud rates above 38.4 KB. 3.5.1 Standard Ethernet Connection The transceiver cable must not exceed the maximum distances listed in Table 3-3. Cabling the Site 3-13 10BaseT Ethernet Connection 3.5.2 The 10BaseT Ethernet installation must conform to the following configuration rules: The twisted-pair cable must not exceed the maximum distance listed in Table 3-3. No other signal should be used in the same cable sheath. For example, voice and data signals cannot be run within the same sheath. Unshielded twisted-pair cable must remain at least 30.48 cm (12 in) from any type of high-voltage power device or electrical noise source. ThinWire Ethernet Connection 3.5.3 The ThinWire cable segment must conform to the following configuration rules: The maximum cable segment length must not exceed 185 m (606 ft). There must be a 50-ohm terminator at each end of the cable segment, unless the cable ends in a DEMPR or DESPR. Both these devices have built in 50-ohm terminators. There must be only one ground per cable segment. There must be at least 0.5 m {19 in) between T-connectors. The maximum number of stations, between terminators, must not exceed 30 stations. ThinWire cable segments must not be configured in a loop. ThinWire cable segments must not have any branch segments. 3-14 Site Preparation and Maintenance 3.6 Installing the DECserver 700 in a Rack You can rack mount the DECserver 700 any one of four ways (Table 3-5) depending on how you install the brackets. Tabie 3-5: Installing the DECserver 700 Brackets DECserver 700 Instaliation Bracket Installation 1. Flush with rear facing outward Flush with rear 2. Recessed 2.54 cm (1 in) with rear facing outward Forward 2.54 cm (1 in) from rear 3. Flush with front facing outward Flush with front 4. Recessed 2.54 cm (1 in) with front facing outward Forward 2.54 cm (1 in) from rear Figure 3-7 shows how to install the brackets in order to recess the DECserver 700. Figure 3-8 shows how to remove the brackets. CAUTION The DECserver 700 can be wall mounted. If the DECserver is installed on a wall, the DECserver 700 must be installed with the port connectors pointing up or pointing down. Digital Equipment Corporation does not sup- ply wall mounting hardware for the DECserver 700. Cabling the Site 3-15 CAUTION To prevent damage to the DECserver 700, it is recommended that you not ship the DECserver 700 mounted in a rack mounted cabinet. Figure 3—7: How to Fit the Brackets to Recess the DECserver 700 LKG-5082-91 3-16 Site Preparation and Maintenance Figure 3-8: Removing the Brackets 1. Place the DECserver 700 on a table top with the bracket overhanging | 2. Place your thumb or finger on the bracket, where indicated. -] 3. Push the bracket down and out. | LK;;-SQ!S&QN Cabling the Site 3-17 4 Connector and Cable Pin Descriptions This chapter describes the pins of the DECserver 700 hardware connectors and the cables used to interface to the DECserver 700 hardware. Wiring diagrams of the individual cables are included to help you in troubleshooting and cable building. 4.1 Connector Pin Descriptions This section describes the pins for the following DECserver 700 connectors: ¢ Standard Ethernet/1EEE 802.3 transceiver interface ¢ 10BaseT Ethernet1EEE 802.3 transceiver interface e DECserver 700-08 serial port connectors e DECserver 700-16 serial port connectors 4-1 4.1.1 Standard Ethernet The standard Ethernet connector matches the signal specifications described in The Ethernet: A Local Area Network: Data Link Layer and Physical Layer Specification. Figure 4-1 shows how the pins are numbered on a standard Ethernet transceiver in- terface connector and lists the signals for the standard Ethernet connector pins. Figure 4-1: Pin Numbers and Signals for Standard Ethernet Connector foooooooo &ooooo oo,; PioNumber e Domsson F‘resence-“—R ‘ T fl&%mw:‘fw #12 Voit Power Reserved B LKG-2682-81) 4-2 Site Preparation and Maintenance 4.1.2 10BaseT Ethernet The 10BaseT Ethernet connector is an 8-pin modular jack (MJ8). Figure 4-2 shows how the pins are numbered on a 10BaseT Ethemnet connector and lists the signals for the 10BaseT Ethernet connector. Figure 4-2: Pin Numbers and Signals for 10BaseT Ethermnet Connector LKG-5511-01i Connector and Cable Pin Descriptions 4-3 4.1.3 DECserver 700-08 Serial Line Ports The DECserver 700-08 uses a 25-pin D-sub connector on the serial line ports. Figure 4-3 shows how the connector pins are numbered and describes the signals on each pin. Figure 4-3: Pin Numbers and Signals for 25-Pin D-sub Connector 0000000000000 ioooooooooooo; LKG-3133911 4-4 Site Preparation and Maintenance 4.1.4 DECserver 700-16 Serial Line Ports The DECserver 700-16 uses an MJ8 connector on the serial ports. Figure 4-4 shows how the pins are numbered on an MJ8 connector and lists the signals on the pins. You can setpins 4, 5, and 8 toeither CTS, RTS, DSR or RI, DSRS, DCD. (Refer to Sec- tion 3.3.) Figure 4-4: Pin Numbers and Signals for the MJ8 Connector r Rl (s .'lected by saftwafe) S 0r DSRS (selected by sofiware; LKG-5512-9 Connector and Cable Pin Descriptions 4-5 4.2 Cable Connections The following table describes the cable connections that are compatible with the DECserver 700 Ethernet and serial line connectors. Wiring diagrams of individual cables are provided for use in troubleshooting and cable building. Table 4~1: Cable Connections Cable Type Description 10BaseT Ethernet Cable The 10BaseT Ethernet cable uses a 8-pin modular plug on each end. BC17D Shielded Null-Modem Cable The BC17D is a 10-wire cable with a 25-pin D-connector on each end. Can be used with DECserver 700-8. BC22D Shielded Null-Modem Cable The BC22D is a 6-wire cable with a 25-pin D-connector on each end. Can be used with DECserver 700-8. BC22E/F Shielded Straight-Through Modem The BC22E or BC22F is a 25-wire cable with a male 25-pin D-connector on one end and a female 25-pin D-connector on the other end. Can be used with DECserver 700-8, Cable BC22R Shielded Null-Modem Cable The BC22R has a male 25-pin D-connector on one end and a female 25-pin D-connector on the other end. Can be used with DECserver 700-8. . V.24 to RS-232-C Adapter Use the V.24/RS-232-C adapter Part # 12-27591-01 (12-27591-01) to convert the 25-pin D-connectors to RS-232-C format. The adapter works by passing through the RS-232-C sighals and blocking the others. EIA-232-D has the same signals as V.24, therefore, no adapter is necessaty. Can be used with DECserver 700-8. CAUTION The V.24 to RS-232-C adapter must be fitted if the modem/eliminator has Data Signal Rate Selector (DCE) on pin 23. Failure to comply with this could rest:!t in damage to the interface module and medem or eliminator. If you are not sure what signais the modem or eliminator provides, contact Digital Customer Services, or fit the adapter connector as a precaution. Site Preparation and Maintenance Table 4-1 (Cont): Cable Connections Cable Type Description BN25G MP8 to MP8 Equipment Cable The BN25G is a four twisted-pair cable with standard 8-pin modular plugs. Can be used with the DECserver 700-16. HB8584-AA MP8 to MMJ Adapter The H8584-AA MP8 to MMJ adapter is used to convert a serial port to a DECserver 300 terminal seiver configuration. Can be used with the DECserver 700-16. H8585-AA MJB to DBS Null-Modem Adapter The H8585-AA MJ8 to DB9 null-modem adapter is used to convert the serial portto a DB9 female connector for asynchronous connection to a PC port. Can be used with the DECserver 700-16. BN24H MP8 to MP6 Office Cable The BN24H is a three twisted-pair cable with a standard 8-pin modular plug on one end and a 6-pin modular plug on the other. Can be used with the DECserver 700-16. H8585-AB MJ8 to DB25 Modem Adapter The H8585-AB MJ8 to DB25 low speed modem adapter is used to convert a serial port to the DB25 configuration. Can be used with the DECserver 700-16. H8585-AC MJ8 to DB25 Modem Adapter The H8585-AC MJ8 to DB25 high speed modem adapter is used to convert a serial port to the DB25 configuration. Can be used with the DECserver 700-16. NOTE Adapters H8585-AB and H8585-AC are not for connection to public networks in Sweden, Germany, or Japan. For a list of signals supported by the DECserver 700-16, refer to Section 3.3. Connector and Cable Pin Descriptions 4-7 Figure 4-5: Adapters and Connectors Used with the DECserver 700 V.24/R8-232-C Adapter 25-Pin temale 25-Pin male D-connector TMD 2 O~ ATS CTs RXD DSR 25-Pin male D-connector XD GND 1 7 O~ 4 5 4 -0 5 RTS CTs TMD AXD 2 O-DC—O 2 3 O~ =0 3 7 8 120 7 8 O 12 GND cb RTS CTS O-DC-O 4 RTS 5 O~ FO 5 | CTs 3 LOC LPBK DTR 180 20 RI CLK RXD 6 15 17 O~ DSR 15 ] TXCLK ~C 17 ] RXCLK DTR cD prd O 221 R Rt 24 24| O 21 230 <] TESTIND Cfi/ 251 YESTIND BC22E or BC22F Shielded Straight-Through TXD RXD O 20| O 6 DTR DSR 8 cD ZQO-DC:-O 22] RI 8 O DsAs| CiK 7 § GND DTR ] 200+ DSR 6 O O 18 20§ REMLPBK | 210 DSRS D-connector 2 6 TXCLK RAXCLK 25-Pin female D-connector 3 GND cb SM BC22R Shielded Nuli-Modem 23 O 0 23| U \ / DSRS B8C22D Shielded Null-Modem Modem Cabie 25-Pin temale 25-Pin male XD RXD RTS 2 O 3 1 O 2 £ 3 4 @D RYD RTS GNDY| TXD{ RXD| DSR [ 8 DSR DTR ] 200 GND 7 O 7 GND 12 12§ SMmi D-connector CTs 5 O cp 8 DTR 200 SMmi R 5 CT8 [~ g 2] 23F DSR 6 O-DC-O 6 ( R DSR <) s f \ GNDY 7 7 | aND ol 8 rrs it a o-?%-o 31 Crs} 5 O4 Rt Czj-J DSR] DTR] 6 =20 S O 5 ars CTS 6 | DSR 20} DTR 22l DTR BN24F 10BaseT Ethernet Cabie 8-Pin Modutar Plug D-connectior \ DSR FO 20} OTR 25-Pin temate D-connecior D-connector 7 7 ] GND 2 0-':>C‘° 2 | TMD 3 O -0 3 1 RXD BC17D Shielded Null-Mcdem 25-Pin temale 25-Pin female [oa] Q 20] 23 i D-connector 8 22 DSR 25-Pin temale D-connector mi 8-Pin Moduiar Plug 80 O 8 70 RX-] 6O ig 304 rx+] TM} & 101 F o 7 O g | TX-—) S | 03 | s o 1 | Rx+ = k J . =~ = Twisled pairs LKG-7293-92! 4-8 Site Preparation and Maintenance Figure 4-5 {Cont): Adapters and Connectors used with the DECserver 700 HB585-AC MJS to DB25 Modem Adapler 8-Pin Modular Jack DSR 8-Pin pB2s Plug Modaular Jack 8 O4————30 g | DSR D gs 6 e 4 5] TXDGND Y 4 | RTS crs 394 j-'-“m"-—-o 7 | SIGGND 3 ) R0 Axbano] 3 on 1 X Ded 8 TXD 6 DTR 2 5 > S H8585-AB MJ8 to DB25 Modem Adapter &Pin DBS Jack m DSR DTR DSRS Rl TMD 8g CTS 4 04—~ RTS 5 TXDGNDY 3O RXD RXD GND] 20 10O g h 4] © 3] RXDGND | 1O o 2| 1} 8 DRDY TXD 6O GND DTR cTs 401" RXD ncD RXDGND | DTR Plug | — DSR ~-DTR { = TXD | - T))({% GND{ RXD = RX - rwoano] 6-Pin Modular Plug 10~ Plug RXD GND 0 6 | DSR 40 30+ 0 4 | RXD GND TT§D GND -g g =0 5 | RXD Tob—" “do | N\ —TC X 4 > 3| 2 O _/(‘)t 0 2] 8-Pin Modular 7O &O 2 Jack -0 RXDGND TMD GND TMD 1 | oTR BN25G MP8 to MP8 Equipment Cable 8O 50 6-Pin Modutar 70 \_ -0 6 | DSR sol |\\ —f° 5| roo TXDGND | 30 BN24H MP8 to MP6 Office Cable 8-Pin Modular DSRS R! HB8584-AA MPS to MMJ Adapter DSR TXD 0 23] O 221 7 | SIGGND © 3 | RXD Plug r © g1 DTR 40 4 | RTS 8-Pin Modular =0 g | CTS 0 7 | RTS -0 20f 2 ) TMo 5 4 TXDGND | 3© RXD 2 Jack 8O 7 O 8 } ocp 7 H8585-AA MJ8 to DBS Null-Modem Adapter Modular DB25 Plug D om ~—- - Twisted pairs 1 axp 2 ‘CTSorf 40 TXD GND “RATS or DSRS TXD DTR "DSR or OCD 3 50 6 7 8 O~ 8-Pin Modular Plug 1 0 2| O 3§ 0 4] RXD GND -~ RXD-— - TXDGND—— “CTS or Ri~— < 5 | *RTS orDSRS - | e ? 8] —— v — DTR~ =~ -9 "OSRorDCOD -~ *Software seiectable — ~ Twisted pairs LKG-7284-92) Connector and Cable Pin Descriptions S Replacing and Adding Memory This chapter shows how to replace a faulty single-in-linc memory module (SIM) and add additional memory. CAUTION SIMs are sensitive to static and and are packed in antistatic packaging. Electro Stauc Discharge (ESD) can cause failure of electronic components and can reduce the long term reliabihity of the DECserver 700. Digital Equipment Corporation recommends you use the antistatic kit (Part No. 29-26246-00) or ESD wnst strap (Part No. 12-36157-01) when handling SIMs. Replacing a Faulty Single-In-Line Memory Module 1. Disconnect all cables from the DECserver 700. N To replace a SIM: Remove the DECserver 700 brackets. if fitted (Figure 5-1). e Remove the DECserver 700 cover (Figure 5-2). Fit the anti-static kit (Figure 5-3). Remove the faulty SIM (Figure 5-5). Insert the replacement SIM in the connector (Figure 5-6). A o Locate the SIM connectors (Figure 5-4). N 5.1 8. Remove the anti-static kit. 9. Replace the cover (Figure 5-8). 10. Connect a terminal to the DECserver 700 (Section 7.5). 11. Reconnect the cables and test the DECserver 700 (refer 10 the DECserver 700 Hardware Installation Card). NOTE If the SIM memory is faulty, the DECserver 700 flaches *“CTM if the faulty SIM is in connector 1 and “d” if the faulty SIM is in c..anector 2. If you install the wrong type SIM., the DECserver 700 flashes “n”. Remove or replace the SIM to repair the DECserver 709. 12. Check status message 960 to verify memory size: Local 5.2 -~-960~ Available memory 4 Mbytes Additional Memory Supported You can increase the memory of your DECserver 700 by adding extra single-in-line memory modules (SIMs). The DECserver 700 contains 4 Mbytes of SIM memory. However, future releases of DECserver 700 software may contain additional func- tions that require more SIM memory. You can install the additional SIM memory on site. Adding an additional 1 Mbyte will increase the memory to 5 Mbytes and adding an additional 4 Mbytes SIM will increase the memory to the maximum of 8 Mbytes. The DECserver 700 supports: ® | Mbyte SIMs (256K x 36) DEC Part No 20-35191-05, Order Number MS40-WA ® 4 Mbytes SIMs (1M x 36) DEC Part No 20-37656-05, Order Number MS40-WB There ar- two SIM connectors on the DECserver 700 printed circuit board. One of the connectors contains the factory installed 4 Mbytes SIM (Figure 5-4) 5-2 Site Preparation and Maintenance The DECserver 700 supports only SIMs with the following access times: e R0 nano seconds ¢ 70 nano seconds The DECserver 700 supports only SIMs in the following configurations: e 4 Mbytes (one 4 Mbytes SIM in any connector) e 5 Mbytes (one 1 Mbyte in one connector and one 4 Mbytes in the other connector) o 8 Mbytes (one 4 Mbytes SIM per connector) NOTE The DECserver 700 supports only 36 bit wide SIMs. If you are not using Digital Equipment Corporation SIMs MS40-WA or MS40-WB, check the specification of your SIM to verify that it is 36 bit wide. SIMs that are not 36 bit wide will not work but may not be detected by the DECserver 700 diagnostics. Replacing and Adding Memory 53 Installing Extra Memory — Disc .nnect all cables from the DECserver 700. N Remove the DECserver 700 brackets, if fitted (Figure 5-1). W Remove the DECserver 700 cover (Figure 5-2). s To install a SIM: Fit the anti-static kit (Figure 5-3). Locate the SIM connectors (Figure 5-4). N4 Remove the SIM from its wrappings and keep the memory label for step 10. — Remove the anti-static kit. Replace the cover (Figure 5-8). O e o® Insert the extra SIM in the connector (Figure 5-7). . Stick the memory label on the back of the DECserver 700. . Connect a terminal to the DECserver 700 (Section 7.5). o= 5.3 . Reconnect the cables and test the DECserver 700 (refer to the DECserver 700 Hardware Installation Card). NOTE If the SIM memory is faulty, the DECserver 700 flashes “CTM if the faulty SIM is in connector 1 and “d” if the faulty SIM is in connector 2. If you install the wrong type SIM, the DECserver 700 flashes “n”. Remove or replace the SIM to repair the DECserver 700. 13. Check status message 960 to verify memory size: Local -960~ Available memory 4 Mbytes Site Preparation and Maintenance Figure 5-i: Removing the Brackets 1. Place the DECserver 700 on a table top with the bracket overhanging the edge. . 2. Place your thumb or finger on the bracket, where indicated. -4 3. Push the bracket down and out. LKG-5955-911 Replacing and Adding Memory Figure 5-2: Removing the Covers .~ . T Bottom of unit LKG~5864~-91! Site Preparation and Maintenance Figure 5-3: Fitting the Anti-Static Kit ; 4. Attach clip tbn : power supply. 1. Place mat on work surface. LKG-7302-91 Replacing and Adding Memory 57 Figure 5-4: Locating the SIMs Connectors LKG-7303-91! Site Preparation and Maintenance Figure 5-5: Removing a SIM Push latch to release. LKG~5955-81! Replacing and Adding Memory Figure 5-6: Inserting the Replacement SIM 1. Align SIM with connector siot. 2. Insert SIM into connector slot. . Push SIM back against connector. Dl S s | 4, Check that mounting pins are . cemered and latches are grpping SIM. ) Mounting pin centered Latch gripping SM — LKG~-5960-911 5-10 Site Preparation and Maintenance Figure 5-8 Replacing the Covers LKG~7304-911 5-12 Site Preparation and Maintenance 6 Replacing and Adding Flash RAM This chapter shows how to replace or update a DECserver 70C Flash RAM Card. NOTE Electrostatic Discharge (ESD) can cause failure of electronic components and can reduce the long term reli- ability of the DECserver 700. Digital Equipment Corporation recommends you use the anti-static kit (Part No. 29-26246-00) or ESD wrist strap (Part No. 12-36157-01) when installing a Flash RAM Card. Replacing or Adding Flash RAM To replace or install the Flash RAM Card: 1. Disconnect all cables from the DECserver 700. woA W DN 6.1 Remove the DECserver 700 brackets, if fitted (Figure 5-1). Remove the DECserver 700 cover (Figure 5-2). Fit the anti-static kit (Figure 5-3). Locate the Flash RAM connector or remove the faulty Flash RAM Card (Figure 6-1). 6~1 6. Insert the replacement or Flash RAM Card update in the connector (Figure 6-2). NOTE The Flash RAM socket is keyed. Ensure that you foliow the instructions located on the Flash RAM card when installing, 7. Remove the anti-static kit. 8. Replace the cover (Figure 5-8). 9. Connect a terminal to the DECserver 700 (Section 7.5). 10. Reconnect the cables and test the DECserver 700 (refer to the DECserver 700 Hardware Installation Card). 11. Check the status of the Flash RAM card by using the SHOW MEMORY CONFIGURATION command. Example Local> SHOW Dynamic MEMORY RAM: 4M Non-volatile Flash CONFIGUKRATION RAM: 34K bytes bytes RAM: Installed: Yes Total size: Boot block: Load image: Name : 4M bytes valid WWENC1 Size: 967756 Version: DECseryver bytes 700-16 V] 0 BL34A-2C NOTE If Flash RAM is installed. but its boot block is 1nvalid, then the total memory size will be displaved as zero. Your Flash RAM can also be updated with the INITIALIZE command. This command copies the load image to Flash RAM. For more information about the SHOW MEMORY CONFIGURATION or the INITIALIZE command, refer to the Network Access Server Management or Network Access Server 6-2 Commands manual. Site Preparation and Maintenance Figure 6-1: lLocating the Flash RAM Card Connector LKG~7303-811 Replacing and Adding Memory Figure 8-2: Insarting the Flash RAM Card LKG~7305-821 6-4 Site Preparation and Maintenance 7 What to Do If You Have Problems This chapter helps you identify and correct problems you may encounter during and after the installation of the DECserver 700 hardware. The troubleshooting procedures are for diagnosing and correcting hardware-related problems only. Notify the network manager if the troubleshooting procedures indicate the problem is software related or if the procedures do not cerrect the problem. Additional software troubleshooting information is provided in the Nerwork Access Server Problem Solving manual. Use the following to diagnose and troubleshoot the DECserver 700 problems: e Seven-segment display e System OK LED e (Console port messages A full list of seven-segment display codes are shown at the end of this chapter. Refer to the Nerwork Access Server Management manual for the procedure to configure a terminal to receive console port messages. 7.1 Diagnosing DECserver 700 Problems Compare the state of the seven-segment display and the System OK LED with those shown in Table 7-1 and go to the section indicated for information on corrective action. NOTE On nower up, the seven-segment display will show an “8". Allow about 3 minutes to elapse before determun- ing the state of the display. Table 7-1: Display/Indications Device Definition State Indication Corrective Action System OK LED Diagnostic Seven-segment Status/ display diagnostic On Self-test passed Oof 'Fatai error Section 7.4 Flashing 'Nonfatal error Section 7.5 of No power or Section 7.2 display broken “C", dn, n” SiM failure Section 7.3 Flashing Fatai error Section 6.4 Load request Section 7.6 3" backoff Rotating DECserver 700 segment software pattern executing 1A fatal error means that the network access server cannot function. A nonfatal error means that the network access server can function with reduced capability (for example, one serial port not working). 7.2 Seven-Segment Display Off and System OK LED Off Problem Power is not reaching the DECserver 700 hardware. Correction: Secure the power cable at the DECserver 700 and at the wall outlet and check the fuse in the power cable plug (if applicable). 7-2 Site Preparation and Maintenance Correction: Check the wall outlet using another appliance or light, or plug the DECserver 700 power cord irto another outlet. If power is not available at the wall outlet, check the wall outlet’s circuit breaker. Correction: Check the power cord by substituting another one. If the first power cord is defective, replace it. Problem The DECserver 700 hardware is defective. Correction: Notify the network manager that the DECserver 700 must be returned to Digital Equipment Corporation for repair or replacement. Refer to the Network Access Server Problem Solving manual for information about returning the unit to Digital Equipment Corporation. 7.3 System OK LED Off/Seven-Segment Display Flashing “C”, “d”, or Hn" Problem The DECserver 700 single-in-line memory (SIM) is faulty. Correction: If the seven-segment display is flashing **C”, replace the SIM in con- nector 1. If the seven-segment display is flashing “d”. replace the SIM in connector 2. If no SIM or the wrong type of SIM is installed, the seven-segment display flashes “n”. Refer to Section 5.1 for the procedure to replace a faulty SIM. NOTE If the SIM is found to be faulty, return the SIM to Digital Equipment Corporation. What to Do if You Have Problems 7-3 7.4 System OK LED Off/Seven-Segment Display Flashing Problem A hardware error occurred that makes the DECserver 700 nonoperational. Correction: There is no corrective procedure for this problem except for SIM fail- ure (refer to note). Notify the network manager that the DECserver 700 must be returned to Digital Equipment Corporation for repair or replacement. Refer to the Nerwork Access Server Problem Solving manual for information about returning the unit to Digital Equipment Corporation. 7.5 System OK LED Flashing If the System OK LED is flashing after power up. it indicates that the DECserver 700 has a nonfatal problem detected during seli-test. The error message on the console terminal shows the primary problem. To isolate and diagnose the problem, do the following: 1. Connect a console terminal to the console port (default port is port 1) of the DECserver 700, then power up the terminal. Refer to the Network Access Server Management manual for procedure to set up the console port. 2. Configure the terminal to operate with a speed of 9600 bits per second and a character size of 8 bits (no parity). (Refer to the specific terminal user’s guide if you need help setting up the terminal parameters.) 3. Unplug the DECserver 700 power cord at the wall outlet, then reinsert it. 4. Read the error message that appears ou the terminal display. The following sections list the error messages that occur in conjunction with System OK LED flashing. Locate the section that describes the displayed error message and follow the recommended corrective action. 7-4 Site Preparation and Maintenance 7.5.7 Error Message 952 Lovw -0 2~ Enter 7P to repeat self-test Problem Ai o mor was detected on the Ethernet port. Cor rection: The DECserver 700 displays this error message with error message 241. Refer . Section 7.5.3 for the correct action. 7.5.2 L.ovor Message 922 L+, o4l -922- Port hardware error on port n Problem The specified port has failed self-test. Correction: There is no corrective procedure for this condition. Notify the network manager that the DECserver 700 must be returned to Digital Equipment Corporation for repair or for replacement. Refer to the Nerwork Access Server Problem Solving manual for information about returning the unit to Digital Equipment Corporation. 7.5.3 Error Message 941 Local -941- Transceiver loopback error Problem The Ethemet port has failed self-test. Correction: Standard Ethernet/ ThinWire Ethemet - Disconnect the cables or MAU from the standard Ethernet connector and insert a loopback connector part number 12-22196-02. Test the hardware again by pulling out the power cord and reinserting it. If this corrects the problem, the fault is external to the DECserver 700. If this fails to correct the problem, notify the network manager thai the DECserver 700 must be returned to Digital Equipment Corporation for repair or for replacement. Refer to the Network Access Server Problem Solving manual for nformation about returning the unit to Digital Equipment Corporation. If the DECserver 700 passes self-test, then the problem lies in the cables or equipment conr.ected 1o the DECserver 700. What to Do If You Have Problems 7-5 Correction: 10BaseT Ethernet — 10BaseT Ethernet cannot be checked by using a loopback connector on the DECserver 700. Replace the cables and device that is connected to the DECserver 700. If this corrects the problem, the fault is external to the DECserver 700, If this fails to correct the problem, notify the network manager that the DECserver 700 must be returned to Digital Equipment Corporation for repair or for replacement. Refer to the Network Access Server Problem Solving manual for information about returning the unit to Digital Equipment Corporation. If the DECserver 700 passes seli-test, then the problemlies in the cables orequipment con- nected to the DECserver 700. 7.5.4 Error Message 967 Local -967- Parameter checksum error detected in NVRAM Probiem Self-test has detected a checksum error in nonvolatile random-access memory (NVRAM) parameters. Correction: Reset the DECserver 700 to the factory settings by pulling out the power cord and reinserting it while pressing the system reset switch until E shows on the seven-segment display. If this fails to correct the problem, notify the network man- ager that the DECserver 700 must be returned to Digital Equipment Corporation for repair or for replacement. Refer to the Network Access Server Problem Solving manual for information about returning the unit to Digital Equipment Corporation. 7.6 Seven-Segment Dispiay Has a “3” If the seven-segment display has a *“3” after power up, the DECserver 700 has a downline loading problem. To isolate and diagnose the problem, do the following: 1. Connect a terminal to the console port of the DECserver 700, then power up the terminal. 2. Configure the terminal to operate with a speed of 9600 bits per second and a character size of 8 bits (no parity). (Refer to the specific terminal user’s guide if you need help setting up the terminal parameters.) 7-6 3. Initialize the DECserver 700 by pressing Ctrl/P on your console terminal. 4. Read the message that appears on the terminal display. Site Preparatiocn and Maintenance Section 7.6.1 and Section 7.6.2 describe the messages that might appear on the terminal. 7.6.1 Downline Load Starts, Then Fails The following sequence of messages appears on the console terminal at various time intervals: Local -953- [IP] Attempting to locate load host, [ETHERNET] Local -953- [MOP] Attempting to locate load host, [ISO8802] Local -953~ [MOP] Attempting to locate load host, [ETHERNET] Local -955- [MOP] host xx-xx-xx-xXx-xx-xx LOCATED [ETHERNET] Local -956- [MOP] Requesting load from host xX-XX-XX-XX-XX-XX Local -912- [MOP] Load failure, timeout Problem The host system failed to complete the downline load to the DECserver 700. Correction: Copy the error message exactly as it appears on the console terminal display and notify the network manager. For more information, refer to the Network Access Server Problem Solving manual. What to Do If You Have Problems 7-7 7.6.2 Downline Laad Doas Not Start The following sequence of messages appears on the console terminal at various time intervals: Local -953- [IP] Attempting to locate load host, [ETHERNET] Local -953- [MOP] Attempting to locate load host, [ISO8802] Local -953- [MOP] Attempting to locate load host, [ETHERNET] Local -951- network access server will retry operation in n seconds Probiem Load hosts not responding to the DECserver 700 downline load request within the allotted timeout period. Correction: Copy the error message exactly as it appears on the console terminal display and notify the network manager. For more information, refer to the Network Access Server Problem Solving manual. 1.7 Seven-Segment Display Codes The following page lists and describes the codes that will be displayed during the server internal self-test when the DECserver 700 goes through a power up and ini- tialization. 7-8 Site Preparation and Maintenance Off No power or display broken MM A TMMD Iniual power on Initialization DECserver 700 internal test SIM 1 test SIM 2 test DECserver 700 internal test O DECserver 700 internal test DECserver 700 internal test U WL WU DECserver 700 internal test NI extemal test Firmware loading from Flash RAM Requesting load Load request backoff Loading Requesting dump =N T Dumping ROTATING Hardware revision number incompatible with firmware revision number No SIiMs or wrong type SIMs installed DECserver 700 is operating correctly What to Do If You Have Problems 7-9 7.8 Network Activity LED Table 7-2: Network Activity LED Ethernet Selected Connection Status LED Display 10BaseT Open/incorrectly terminated Correctly terminated / no network activity Correctly terminated / network activity OFF ON FLASHING (rate independent of network activity) Standard Ethernet Open Correctly connected / no network activity Correctly connected / network activity OFF OFF Flashing or ON, depending on network activity 7-10 Site Preparation and Maintenance
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