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Document:	INFOserver 100 Installation Guide
Order Number:	EK-DIS1K-IN
Revision:	001
Pages:	106
Original Filename:

OCR Text

InfoServer 100
Installation and Owner’s Guide
Order Number EK–DIS1K–IN–001

This manual describes how to install, test, operate, and maintain the
InfoServer 100 system.

Digital Equipment Corporation

First Edition, October 1990
The information in this document is subject to change without notice and should not
be construed as a commitment by Digital Equipment Corporation. Digital Equipment
Corporation assumes no responsibility for any errors that may appear in this document.
The software described in this document is furnished under a license and may be used or
copied only in accordance with the terms of such license.
No responsibility is assumed for the use or reliability of software on equipment that is not
supplied by Digital Equipment Corporation or its affiliated companies.
Restricted Rights: Use, duplication, or disclosure by the U. S. Government is subject to
restrictions as set forth in subparagraph ( c ) ( 1 ) ( ii ) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227–7013.
Copyright © Digital Equipment Corporation 1990
All Rights Reserved.
Printed in U.S.A.
FCC NOTICE: The equipment described in this manual generates, uses, and may emit
radio frequency energy. The equipment has been type tested and found to comply with
the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such radio frequency
interference when operated in a commercial environment. Operation of this equipment in
a residential area may cause interference, in which case the user at his own expense may
be required to take measures to correct the interference.
The following are trademarks of Digital Equipment Corporation:
DEC
PDP
ThinWire
DECconnect
P/OS
ULTRIX
DECmate
Professional
UNIBUS
DECnet
Q-bus
VAX
DECUS
Q22-bus
VMS
DECwriter
Rainbow
VT
DEMPR
RSTS
Work Processor
DIBOL
RSX
MASSBUS
RT

Intel is a registered trademark of Intel Corporation.
Xerox is a registered trademark of Xerox Corporation.
This document was prepared and published by Educational Services Development and
Publishing, Digital Equipment Corporation.

Contents
About This Guide
1

InfoServer 100 System

System Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

vii

1–2

Installing Your System

Choosing the Right Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identify the System Unit Ports and Connectors . . . . . . . . . . . . . .
Install the SCSI Terminator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Install the Connector Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attach the Ethernet Terminators . . . . . . . . . . . . . . . . . . . . . . . . .
Connect the System Unit Power Cord . . . . . . . . . . . . . . . . . . . . .
Connect a Console Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connect External Expansion Boxes . . . . . . . . . . . . . . . . . . . . . . .
Starting Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading A Compact Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unloading a Compact Disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Turn Off Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If You Have Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bootstrapping the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bootstrapping the Server Automatically . . . . . . . . . . . . . . . . . . .
Subsequent Bootstraps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the InfoServer Fails to Boot Automatically . . . . . . . . . . . . . . . .

2–1
2–2
2–4
2–4
2–5
2–6
2–7
2–9
2–10
2–11
2–12
2–13
2–16
2–16
2–16
2–17
2–17
2–17
2–18
2–18

iii

iv Contents

Learning About Your System

Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RZ23 Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RRD40 Compact Disc Drive(s) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Console Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3–1
3–1
3–2
3–2

Expanding Your System

Guidelines for Connecting Expansion Boxes . . . . . . . . . . . . . . . . . . 4–2
Preparing Your System for an Expansion Box . . . . . . . . . . . . . . . . . 4–3
Unpacking An Expansion Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Connecting One Expansion Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Connecting Two Expansion Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
RRD40 Compact Disc Expansion Box . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Selecting the Voltage on the RRD40 Expansion Box . . . . . . . . . . 4–9
Verifying the SCSI ID on the RRD40 Expansion Box . . . . . . . . . . 4–10
Resetting the SCSI ID on the Second RRD40 Expansion Box . . . 4–11

Connecting to a Network

A Brief Introduction to Networks . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to a ThinWire Ethernet Network . . . . . . . . . . . . . . . . . .
Check the Network Select Button . . . . . . . . . . . . . . . . . . . . . . . .
Verify Your ThinWire Ethernet Network Installation . . . . . . . . . .
Connect Your System to ThinWire Ethernet Cable . . . . . . . . . . .
Creating a ThinWire Ethernet Work Group . . . . . . . . . . . . . . . . . . .
Connecting Your System to a DECconnect Faceplate . . . . . . . . . .
Troubleshooting the ThinWire Segment . . . . . . . . . . . . . . . . . . . .
Connecting to a Standard Ethernet Network . . . . . . . . . . . . . . . . . .
Check the Network Select Button . . . . . . . . . . . . . . . . . . . . . . . .
Verify Your Standard Ethernet Network Installation . . . . . . . . . .
Connect a Transceiver Cable to Your System . . . . . . . . . . . . . . . .
Troubleshooting the Standard Ethernet Connection . . . . . . . . . . .

5–1
5–3
5–3
5–4
5–5
5–7
5–7
5–8
5–11
5–11
5–11
5–12
5–13

Contents v

Solving Problems

If a Problem Occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Use the Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . .
Power-Up Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self-Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the System Exerciser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Running Test Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RRD40 Test Disc Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restarting the System After Running Tests . . . . . . . . . . . . . . . . . . .
Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6–1
6–2
6–5
6–7
6–8
6–10
6–11
6–13
6–13
6–13
6–14
6–16

SCSI IDs

SCSI ID Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting SCSI Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

System Specifications

Related Documents

Removable Storage Media

Compact Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Remove the Disc from the Caddy . . . . . . . . . . . . . . . . . . .
How to Insert a Compact Disc Into a Caddy . . . . . . . . . . . . . . . .

Glossary
Index

A–1
A–2
A–3

D–1
D–2
D–3

vi Contents

Figures
1–1
1–2
2–1
4–1
4–2
4–3
4–4
D–1
D–2

InfoServer 100 System Enclosure . . . . . . . . . . . . . . . . . . . . . . 1–1
InfoServer 100 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Unpacking Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Expansion Box and Accessories . . . . . . . . . . . . . . . . . . . . . . . 4–4
Connecting One RRD40 Expansion Box . . . . . . . . . . . . . . . . . 4–6
Connecting Two RRD40 Expansion Boxes . . . . . . . . . . . . . . . 4–8
RRD40 Voltage Selector and SCSI ID Switch Positions . . . . . 4–10
Compact Disc Caddy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D–1
Inserting or Removing a Disc from the Housing . . . . . . . . . . D–2

Tables
1
4–1
6–1
6–2
6–3
6–4
6–5
6–6
A–1
A–2
C–1

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI Devices Self-Test Status Codes . . . . . . . . . . . . . . . . . . .
Troubleshooting Basic System Problems . . . . . . . . . . . . . . . .
Power-Up and Self-Test Display Identifiers . . . . . . . . . . . . . .
Definition of Mnemonics . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SET Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TEST Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . .
SHOW Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI IDs for InfoServer 100 systems . . . . . . . . . . . . . . . . . . .
RRD40 Expansion Box SCSI IDs and Switch Positions . . . . .
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

viii
4–11
6–2
6–6
6–10
6–14
6–14
6–15
A–2
A–4
C–1

About This Guide
Purpose of This Guide
This guide describes how to install, test, operate, and maintain the
InfoServer 100 system. The InfoServer 100 is a general-purpose disk
storage server that quickly and efficiently transfers data between disks
connected to the server and remote network client systems.
For information on session management and software commands, see the
InfoServer 100 System Operations Guide.

Who Should Use This Guide
This guide is for anyone responsible for installing, operating, or
maintaining the InfoServer 100 system. The guide requires little or
no previous experience with computers.

Structure of This Guide
This manual contains six chapters, four appendixes, and a glossary of
technical terms.
•

Chapter 1, ‘‘InfoServer 100 System,’’ provides an overview of the
InfoServer 100 system and introduces you to the product’s features.

•

Chapter 2, ‘‘Installing Your System,’’ provides instructions for
installing new InfoServer 100 systems.

•

Chapter 3, ‘‘Learning About Your System,’’ discusses the storage
devices that may be part of your InfoServer 100 system.

•

Chapter 4, ‘‘Expanding Your System,’’ provides information on
installing and using add-on storage devices and software-loading
devices such as contact disc drives with your system.

vii

viii About This Guide

•

Chapter 5, ‘‘Connecting to a Network,’’ describes how to connect your
system to a ThinWire Ethernet or standard Ethernet network. The
chapter also describes how to serially connect systems into a simple
ThinWire work group.

•

Chapter 6, ‘‘Solving Problems,’’ provides basic troubleshooting
information.

Appendixes provide information on the following topics:
•
•
•
•

Setting SCSI IDs on drives, for custom configurations
System specifications
Related documents
The use and care of removable media, such as compact discs

The glossary explains technical terms used in the guide.

For More Information
See Appendix C for a list of related documents to help you become
acquainted with your new system.

Conventions
The following conventions are used in this guide (Table 1):
Table 1 Conventions
Convention

Meaning

Return

A key name is shown enclosed to indicate that you press
a key on the keyboard.

This is the on/off power switch on equipment. You press
| to turn power on, or O to turn power off.

UPPERCASE

Uppercase letters indicate commands that you enter.
For example: enter TEST 1.

>>> TEST 50

In examples, user input appears in red .

Caution

Cautions provide information to prevent damage to
equipment or software.

Note

Notes provide general information about the current
topic.

bootstrap

New terms are highlighted in text and appear in the
glossary.

1
InfoServer 100 System
The InfoServer 100 is a general-purpose disk storage server that quickly
and efficiently transfers data between disks connected to the server and
remote network client systems. It provides users with a low-cost data
sharing capability that is flexible and easy to manage. Figure 1–1 shows
the system enclosure for InfoServer 100.
The InfoServer 100 can support many diverse applications. For example,
VMS client systems can share software distribution and documentation
on compact discs connected to the server. Some VAX systems can use the
server to load their bootstrap program, then perform a VMS operating
system installation from a compact disc in the server.

LJ-00062-TI0

Figure 1–1

InfoServer 100 System Enclosure
1–1

1–2 InfoServer 100 System

System Highlights
Your InfoServer 100 system has many special features:
•

Memory
The system comes with 4 megabytes (Mbytes) of internal random
access memory (RAM).

•

ThinWire and standard Ethernet connectability
You can connect the InfoServer 100 to standard Ethernet or ThinWire
Ethernet work groups and networks, but not to both types at the same
time.

•

RRD40 compact disc drive
One or two compact disc drives are mounted behind the server’s
front panel, depending on your configuration. Figure 1–2 shows the
the InfoServer 100’s system enclosure with the compact disc drives
exposed.
D rive Labels

Com pac t
Di s c Dr i v e
Com pac t
Di s c Dr i v e

E ther net
A ddr ess Label
LJ-00063-TI0

Figure 1–2

InfoServer 100 Front Panel

InfoServer 100 System 1–3

•

RZ23 hard disk drive
The system includes one 104 Mbyte hard disk drive. This drive:
— Stores configuration information from the server.
— Works as a secondary disk cache, to optimize the performance of
all disks connected to the server.
— May also be served to client nodes as writable storage.

•

Self-sensing power supply
The system power supply accepts power inputs in the ranges of 100
Vac to 120 Vac and 200 Vac to 240 Vac, at 50 or 60 Hertz. A selection
switch is not needed.

•

Communication ports
A single DEC-423 asynchronous port (with MMJ connector for
VT series terminals) is provided as standard. You can use this
port to connect a terminal to the server to establish a local server
management session. (See the InfoServer 100 System Operations
Guide for more information). This port is preset to run at 9600 baud,
so any terminal connected to this port must be set at 9600 baud.

•

SCSI connectability
The small computer systems interconnect (SCSI) is an industry
standard for connecting mass storage devices.

•

Add-on storage devices
You can purchase external expansion boxes to provide added storage
capability. These external boxes must be qualified by Digital in order
to meet the system requirements. You can connect up to six external
drives to the server.

2
Installing Your System
Setting up your InfoServer 100 system is easy. This chapter provides
step-by-step instructions on how to:
•

Prepare for installation.

•

Unpack, inspect, and check the system’s equipment

•

Set up your system unit.

•

Attach Ethernet terminators for networking or diagnostic tests.

•

Connect a terminal.

•

Load and unload compact discs.

•

Start your system.

Choosing the Right Location
Use the following checklist to keep your system operating at its best:
•

Carefully read all installation instructions before you turn on the
power.

•

Keep the air well circulated to prevent excess heat and dust from
accumulating.

•

Keep your equipment away from heaters, photocopiers, direct
sunlight, and abrasive particles.

•

Before you set up your system, select a surface that is large enough to
hold the system unit. Your desk or work table is a good choice.

•

Keep the area clean. Do not place food or liquid on or near your
equipment, and do not place your system unit directly on the floor.
Dust and dirt will damage the system components.

•

Keep air vents clear on each side of the system unit for proper
ventilation.
2–1

2–2 Installing Your System

Do not place the system unit on its side. Blocking the air vents can
cause the system unit to overheat.
•

Connect your system to a dedicated grounded circuit.
If you have several pieces of equipment that need to be plugged into
a power outlet, use a grounded power strip. Many power strips come
with an on/off switch and a surge protector.
Do not exceed the voltage requirement of the circuit.

•

To avoid damaging equipment that has been moved inside from a cold
environment, let the equipment warm to room temperature before you
turn it on.

Unpacking
The InfoServer 100 system is shipped in two boxes, one for hardware and
one for software. The larger box contains the InfoServer 100 hardware
with accessories and documentation. The smaller box contains the
software compact discs with licenses and instructions.
Figure 2–1 shows the hardware components shipped for the InfoServer
system. Check the contents of the cartons against the shipping list
provided. Expansion devices are packed in separate cartons (‘‘Unpacking
An Expansion Box’’, Chapter 4).
NOTE
Depending on how you set up your system, you may not use all the
components supplied with your system. Store any unused parts
safely for future use.
If You Move the System . . .
Always repack the system unit in its original packing material when
moving or relocating your system. This precaution will protect the
hardware from damage.

Installing Your System 2–3

Server System Unit

Documentation

Power Cord

ACCESSORIES:
Drive L a b e l Po cke ts
A MD In se rts
Op e ra to r’s Ca rd
Two Terminators and
One T-Connector (ThinWire Ethernet)

Connector Covers
SCSI Terminator
Loopback Connector (Standard Ethernet)

LJ-00054-TI0

Figure 2–1

Unpacking Your System

2–4 Installing Your System

Setting Up Your System
After unpacking, you are ready to set up your server.

Identify the System Unit Ports and Connectors
The following figure shows all the ports and connectors on the rear of an
InfoServer 100 system. Take some time to become familiar with the ports
and connectors. Symbols (called icons) identify each port and connector
you will use when installing your system.
On/Off Switch
System AC Power

SCSI Port
Standard Ethernet
Connector
Standard Ethernet Light
Network Select Button
ThinWire Ethernet Light
ThinWire Ethernet
Connector
Halt Button
1
MMJ Port
MMJ Ports
(Not Used)
Break Enable Switch
(For Field Service Use Only)
Diagnostic LEDs
LJ-00055-TI0

NOTE
Not all of the connectors shown are usable. In particular, MMJ
ports 2 and 3 and the modem port (to the left of MMJ port 1) are
not supported by the server.

Installing Your System 2–5

Install the SCSI Terminator
If you do not intend to connect additional drives to your system, install
the SCSI terminator on the SCSI port at the rear of the system unit, as
shown.

SCSI Terminator

MLO-003288
MA-0355-90.DG

2–6 Installing Your System

Install the Connector Covers
You system comes with three connector covers to protect the unused
connectors on the rear panel of the system unit. If you do not use the
external SCSI interface, install cover 1 over the SCSI terminator.

3
2

LJ-00064-TI0

Installing Your System 2–7

Attach the Ethernet Terminators
You need to connect the T-connector, two Ethernet terminators, and
the loopback connector (Figure 2–1) to the system unit so you can run
diagnostic tests to verify the Ethernet circuits.
NOTE
The system will not boot if the power-up self-test detects an
Ethernet error.
For diagnostic purposes:
•

The T-connector and two terminators complete the ThinWire Ethernet
circuit. Later, when you decide to connect to a network, you exchange
ThinWire cable sections for one or both terminators, depending on
your network setup.

•

The loopback connector completes the standard Ethernet circuit.

To connect the T-connector and loopback connector:
1. Push one terminator into one side of the T-connector, then turn the
terminator clockwise until it locks in place.
T-Connector
Terminator

Terminator

MLO-000947
MA-0367-90.DG

2. Push the second terminator into the other side of the T-connector,
then turn the terminator clockwise until it locks in place.

2–8 Installing Your System

3. Connect the T-connector to the ThinWire Ethernet connector on the
rear of the system unit by turning the T-connector clockwise until it
locks into place.

T-Connector

MLO-002752
MA-0357-90.DG

4. Connect the loopback connector to the standard Ethernet port on the
back of the system unit. If needed, rotate the T-connector slightly to
make room for the loopback connector.

Ethernet
Loopback Connector

MLO-002751
MA-0358-90.DG

Installing Your System 2–9

Connect the System Unit Power Cord
NOTE
Make sure the
unit is off (O).

l O

power switch on the rear panel of the system

The system accepts power inputs in the ranges of 100 Vac to 120 Vac and
200 Vac to 240 Vac, at 50 or 60 Hertz. Within these limits the power
supply is self-sensing, so the system unit does not need a voltage selection
switch.
Connect the supplied power cord to the power socket on the rear panel of
the system unit as shown. Connect the other end of the power cord to a
grounded power outlet.

System
Power Cord

MLO-002768
MA-0359-90.DG

2–10 Installing Your System

Connect a Console Terminal
You do not need a locally connected terminal for normal InfoServer
operation. However, Digital advises that you connect a local terminal
as part of this installation procedure, to ensure that the InfoServer is
operating properly.
The recommended console terminal is a VT300 series terminal. When
you connect the terminal cable to one of the MMJ ports on the rear of the
VT300 series terminal, the port must be set for DEC-423 operation. See
your terminal documentation for details.
To connect a terminal to the server:
NOTE
Make sure the

l O

power switch on the terminal is off (O).

1. Connect the terminal cable supplied with the system to MMJ port 1
on the rear panel of the system unit.

Local Terminal
Cable
MLO-002750
MA-0360-90.DG

2. Connect the other end of the console cable to the communications port
on the terminal.
3. The terminal must be set at 9600 baud, with 8 bits, and no parity.
See your terminal documentation if you need information on setting
up your terminal.

Installing Your System 2–11

During normal operation, you can control the server through a LAT
terminal server session, if terminal servers are available on your network.
If terminal server access is not available, or if client systems have trouble
accessing server services, then a locally connected terminal is needed to
manage the server or diagnose server problems. See the InfoServer 100
System Operations Guide.

Connect External Expansion Boxes
If you received expansion boxes with your system, you should connect
them to your system unit now. See Chapter 4 for information on
connecting external expansion boxes.

2–12 Installing Your System

Starting Your System
To start your system:
1. Turn on any expansion boxes connected to your system.
2. Turn on the console terminal connected to MMJ port 1. See your
terminal documentation. Note that a console terminal is required
when the server is first installed, to ensure proper startup and
cabling.
NOTE
Allow time for the console terminal to complete its power-up
sequence. Otherwise, you will not be able to view the system
power-up self-test display.
3. Turn on the system unit by setting the l O power switch on the rear
of the system unit to the on ( | ) position.
The initial power-up display appears on the console terminal in about
1.5 minutes. If you see a display similar to the following, your system
has passed all power-up tests, and the terminal’s keyboard language
has been set:
KA41-A

V1.3

F_..E...D...C...B...A...9...8...7...6...5...4...3...2...1...
?
?
?
?

E
D
C
6

0040
0050
0080
80A1

0000.0005
0000.0005
0000.4001
0000.4001

4. Load the InfoServer 100 system’s software compact disc as described
in the next section, ‘‘Loading A Compact Disc’’.
The InfoServer 100 automatically copies software from the software
disc to its RZ23 drive, in order to bootstrap the system.
If the software installation is successful, the console screen displays
the following message:
%ESS-I-CREATEDBOOT Boot partition created successfully.

After the first successful bootstrap, you do not need the software compact
disc in the right drive. If you have problems or want to know more about
bootstrapping the server, go to the ‘‘If You Have Problems’’ section at the
end of this chapter.

Installing Your System 2–13

Loading A Compact Disc
The InfoServer 100 system has two RRD40 compact disc drives behind
the front panel of the system unit.
D rive Labels

Com pac t
Di s c Dr i v e
Com pac t
Di s c Dr i v e

E ther net
A ddr ess Label
LJ-00063-TI0

Use the following procedure to load the software compact disc when
starting the system. Load the disc in the drive on the right. The disc is
supplied with the system.
When you load a disc into the compact disc drive, insert the entire disc
caddy into the disc door on the drive. Do not remove the disc from the
caddy.

2–14 Installing Your System

To load a disc:
1. Examine the disc caddy. Make sure it is not cracked or damaged.
Never load a damaged caddy into a compact disc drive.
2. Align the disc caddy with the drive as shown 1 . Make sure the label
on the disc is facing up when you insert the disc in the drive. Also
make sure the notches on the left side of the disc caddy line up with
the notches on the door of the drive.
NOTE
If the disc label is facing up and the notches are on the right,
then the disc is loaded improperly in the caddy. Stop loading
the disc and refer to Appendix D.
3. Slide the caddy in the drive as far as it will go 2 , then remove it
3 . When you remove the caddy, notice that the disc and its housing
remain in the drive. Only the transparent sleeve comes out.
The green activity light should turn on within 5 seconds.
If the activity light does not turn on: If the drive accepted the
disc and caddy, then the disc may be sitting incorrectly in the caddy.
Remove the disc and check that the label is facing up when you insert
the disc into the drive again. If the activity light still does not come
on, there may be a problem with the RRD40 drive. Contact your local
Digital service representative.

Installing Your System 2–15

LJ-00056-TI0

2–16 Installing Your System

Unloading a Compact Disc
Before unloading a compact disc, make sure the green activity light
is not flashing. If the light is flashing, then the compact disc drive is
transferring data. Wait until the green activity light stops flashing.
1. Align the transparent sleeve with the drive opening, as when loading
a disc. Make sure the arrow on the sleeve is going into the drive
opening first.
2. Insert the sleeve into the drive opening as far as it will go.
3. Remove the caddy. The disc and housing will be in the sleeve. The
green activity light turns off.

Connecting to a Network
After you verify that the InfoServer 100 passes its power-up self-test
sequence, you must connect it to the network to make it available to
client systems. To connect to a network:
1. Turn the system unit’s

l O

power switch off (O).

2. Read Chapter 5 to learn how to install your network hardware.
3. After making the network connection, turn the system unit’s l O
switch back on. The server should pass the power-up self-test and
rebootstrap itself.
4. Refer to the InfoServer 100 System Operations Guide for information
on how to establish a server management session to set up and control
the server.

How to Turn Off Your System
Turn off your equipment in the following order, by setting the
switches to O (off):
1. Console terminal
2. Expansion boxes
3. System unit

l O

Installing Your System 2–17

If You Have Problems
If you do not see the power-up display or the server fails to bootstrap,
turn off the system unit and review each installation step. Repeat the
power-up procedure.
If the server fails to bootstrap, go to ‘‘Bootstrapping the Server’’.
If the problem continues, see Chapter 6.
NOTE
Check the position of the break enable switch on the rear of the
system unit (‘‘Identify the System Unit Ports and Connectors’’). It
should be in the down position.

Bootstrapping the Server
The following sections explain the standard and manual processes for
booting the server. Use the manual process only if the automatic process
fails.

Bootstrapping the Server Automatically
The InfoServer 100’s bootstrap program is programmed onto the system’s
internal RZ23 drive at the factory. After the power-up display, the server
automatically tries to bootstrap from the software image on the software
disc you placed in the right compact disc drive. The compact disc drive
light starts blinking, indicating that the InfoServer 100 system software
is initializing.
If the RZ23 drive does not respond or a new RZ23 unit is installed, use
the procedure in ‘‘If the InfoServer Fails to Boot Automatically’’.
NOTE
Do not halt the InfoServer while the software is initializing. If the
system is halted accidentally, use the procedure described in ‘‘If
the InfoServer Fails to Boot Automatically’’.
The InfoServer 100 system software automatically transfers the server
load image from the compact disc to the RZ23 drive. The image copy
takes less than 60 seconds. The compact disc light stops blinking when
the copy is complete. If the installation is successful, the console screen
displays the following message:
%ESS-I-CREATEDBOOT Boot partition created successfully.

2–18 Installing Your System

Subsequent Bootstraps
After the first successful bootstrap, the InfoServer 100 system uses
the RZ23 drive alone for subsequent bootstraps. You do not need the
InfoServer 100’s software compact disc in the right drive. See the
InfoServer 100 System Operations Guide for information on how to update
this RZ23 bootstrap image.

If the InfoServer Fails to Boot Automatically
If you do not see the power-up display or the InfoServer 100 fails to
bootstrap, turn off the system unit. Use the following procedure to install
the software from the InfoServer 100’s software compact disc to the RZ23
drive. This procedure erases the contents of the RZ23 disc and updates it
with the software from the InfoServer 100’s software compact disc. This
procedure should take less than 60 seconds.
1. Make sure the system unit’s

l O

power switch is off (O).

2. Connect the console terminal.
3. Turn the system unit’s

l O

switch on ( | ).

4. Install the InfoServer 100’s software compact disc into the disc drive
on the right.
5. The InfoServer PASSWORD: prompt should appear.
6. At the prompt, enter the default password ESS, or the last saved
password.
PASSWORD: ESS

If you forget the current password, see the troubleshooting chapter in
the InfoServer 100 System Operations Guide.
7. The InfoServer prompt InfoServer> should appear.
8. Enter the following command:
InfoServer> UPDATE SYSTEM DK2:

9. The following message should appear:
%ESS-I-UPDATE Update operation completed successfully.

If the RZ23 disk is corrupted or the default boot configuration is altered,
you may have trouble booting the system. See the troubleshooting chapter
in the InfoServer 100 System Operations Guide.

3
Learning About Your System
This chapter provides information about the various devices mounted
within the InfoServer 100 system enclosure.

Storage Devices
The InfoServer 100 uses the following internal storage devices:
•

RZ23 hard disk

•

RRD40 compact disc drive(s)

These devices are installed on the upper and lower drive mounting panels
within the system enclosure. Depending on the configuration, your system
may contain storage devices in the following combinations:
Mounting Panel
Upper

Position
Left

Center

Right
RZ23

Lower

Left

Right

RRD40

RZ23 Hard Disk
The RZ23 is a nonremovable hard disk that can store 104 Mbytes of
information. The server has one internal RZ23 drive. After the initial
system bootstrap, the server uses this drive as its primary bootstrap
device. For the initial bootstrap, the server uses the software compact
disc supplied with the system.
The server also uses the RZ23 drive as a secondary storage cache for
improved performance, as well as to save server characteristics and
network configuration information for use when the server rebootstraps.
3–1

3–2 Learning About Your System

RRD40 Compact Disc Drive(s)
A compact disc is an optical, read-only storage media. The InfoServer 100
comes with one or two compact disc drives, depending on the unit you
ordered. The drives are behind the server’s front panel. The InfoServer
100 can bootstrap from compact disc, although the internal RZ23 hard
disk drive is the primary bootstrap device.
You can use the RRD40 drive for many purposes, such as software
installation and database storage.
You can increase the number of compact disc drives on your server by
using RRD40 expansion boxes. See Chapter 4 to learn about these add-on
devices.

Console Terminal
The InfoServer 100 is designed to require a minimum amount of system
management. You normally issue server commands by using a LAT
terminal session created to the InfoServer 100 from a terminal server.
In the rare event that your server has problems communicating with
client systems, you should connect a terminal to MMJ port 1 on the back
of the system unit and use Chapter 6 to troubleshoot the problem. The
recommended console terminal is a VT300 series terminal.

4
Expanding Your System
This chapter provides information on installing and using external add-on
disk storage devices. An InfoServer 100 with two internal compact disc
drives can support up to six external expansion boxes. An InfoServer with
one compact disk drive can support up to seven expansion boxes.
Digital qualifies the external expansion boxes recommended for use with
the InfoServer 100, to ensure that they meet system requirements.
The chapter provides general instructions on:
•

Connecting one or two expansion boxes of the same type to your
system unit

•

Verifying the SCSI ID default (factory) switch setting.

•

Setting the SCSI switches

The chapter also provides some specific information for the RRD40
expansion box.

4–1

4–2 Expanding Your System

Guidelines for Connecting Expansion Boxes
Use the following guidelines when connecting expansion boxes:
•

You can connect any combination of external expansion boxes, as long
as you do not connect more than six expansion boxes to the model
with two internal compact disc drives, or seven expansion boxes to the
model with one internal compact disc drive.

•

You must attach the 50-pin terminator that comes with your
expansion box to an unused bottom SCSI connector on the back of
an expansion box.

•

You should plug all expansion boxes into the same grounded power
strip or electrical outlet.
CAUTION
Some expansion boxes are restricted to either 110 Vac or 220
Vac operation. Make sure the voltage requirement of any
expansion box is compatible with the supply voltage. The
RRD40 expansion box has a switch for selecting the power
input voltage.

•

Turn on all expansion boxes before you turn on your system unit.
This step ensures that the device in each expansion box is ready
for use, and that the system firmware includes the device in its
configuration.

Expanding Your System 4–3

Preparing Your System for an Expansion Box
If you plan to add an expansion box to your system, you must first remove
the SCSI cover and the terminator connected to the SCSI port.
1. To remove the SCSI cover, place your fingers under the locking tab
and lift the cover to release.

SCSI Cover

Lift Locking Tab
to Release

MLO-002766
MA-0377-90.DG

2. Remove the SCSI terminator.

SCSI Terminator

MLO-002767
MA-0378-90.DG

Save the terminator and cover — you must reattach them if you
disconnect all expansion boxes from the system unit.

4–4 Expanding Your System

Unpacking An Expansion Box
Each expansion box comes with the following accessories:
•

One 50-pin to 50-pin cable (part number BC19J-1E). Use this cable
to connect the expansion box to the system unit or to other expansion
boxes.
NOTE
The expansion cable is 18 inches long. If a longer cable is used,
the system expansion capability is reduced.

•

One power cord.

Before you set up your expansion box, make sure you have all the parts
shown in Figure 4–1. Check the contents of the box against the shipping
list.
In addition, the RRD40 compact disc drive expansion box comes with a
50-pin terminator, an empty CD caddy, and a test disc.

50-Pin to 50-Pin
Connector Cable
B C 1 9 J -1 E

Power Cord
MLO-002749
LJ-00057-TI0

Figure 4–1

Expansion Box and Accessories

Expanding Your System 4–5

Connecting One Expansion Box
To connect a single expansion box to your system unit:
1. Set the l O power switches on the system unit and expansion box to
the off (O) position.
2. Turn the expansion box so that the back is facing you.
3. Verify the SCSI ID switch positions, as described in Appendix A.
Each device is shipped with the SCSI ID switches in the default
switch position. Set the switches to the desired SCSI ID number
by reading the switch positions from left to right. Refer to the
information provided with the expansion box to determine how the
switches are set.
4. Connect the 50-pin to 50-pin expansion box cable as follows:
Connect one end of the cable to the SCSI port on the rear of the
system unit. Snap the bail lock loops in place.
Connect the other end of the cable to the top port on the rear of the
expansion box. Snap the bail lock loops in place.
5. Connect a 50-pin terminator to the lower port on the expansion box.

MLO-002346

CAUTION
Check the voltage requirement of the expansion box before
powering up.
6. Connect the power cord to the power receptacle on the expansion box,
then plug the other end into a grounded power outlet.

4–6 Expanding Your System

Figure 4–2 shows how to connect one RRD40 expansion box to the
system.

Connector Cable
Terminator

Power Cord

MLO-002763
MA-0382-90.DG

Figure 4–2

Connecting One RRD40 Expansion Box

Expanding Your System 4–7

Connecting Two Expansion Boxes
You can add a second expansion box at a later time and link the two
expansion boxes together in series. You can stack expansion boxes or
place them side by side.
To link two expansion boxes:
NOTE
If you have more than one of the same type of device attached to
your system, you must change the SCSI ID on the second device
to an open ID number on the SCSI bus. See Appendix A.
1. Make sure the l O on/off switches on all expansion boxes are set to
off (O), then power off the system unit.
2. Remove the 50-pin terminator on the first expansion box. Store the
terminator for future use.
3. Connect one end of the 50-pin to 50-pin connector cable to the upper
connector on the second expansion box.
4. Connect the other end of the 50-pin to 50-pin connector cable to the
lower connector on the first expansion box.
5. Attach a 50-pin terminator to the unused SCSI port on the second
expansion box.
6. Connect the power cord of the second expansion box to the power
receptacle on the expansion box, then plug the other end into a
grounded power outlet. Each expansion box needs its own source
of power.
Figure 4–3 shows how to serially connect two RRD40 expansion boxes to
the system.

4–8 Expanding Your System

To H o st
SC SI Po r t

T e rm i n a to r
LJ-00061-TI0

Figure 4–3

Connecting Two RRD40 Expansion Boxes

Expanding Your System 4–9

RRD40 Compact Disc Expansion Box
The RRD40 is a read-only storage device that reads data from removable
compact discs. See Appendix D for information on the handling and
storage of compact discs.
If you are installing an RRD40 expansion box, see the beginning of this
chapter for unpacking and installation instructions.
The front of the RRD40 expansion box has two lights and an opening for
a compact disc.

Opening for
Compact Disc

Activity Light
Power Light
MLO-000971
LJ-00086-TI0

Power light

Turns on when you turn on your system unit.

Activity light

Turns on when you load a compact disc in the drive.
Flashes when the disc is transferring information.

Selecting the Voltage on the RRD40 Expansion Box
The RRD40 has a voltage selector switch on the rear of the box
(Figure 4–4). The switch can be set to one of two voltages – 110 V or
220 V. Check that the voltage selector switch is set to the correct voltage
for your power requirements.
CAUTION
The voltage selector switch must be set to match your power
source.

4–10 Expanding Your System

Verifying the SCSI ID on the RRD40 Expansion Box
The RRD40 expansion box is shipped with the SCSI switches set to
number 0, as shown in Figure 4–4.

SCSI ID 0

Location
of SCSI
Switches

Down Down Down Down

Bail Lock

Power Switch
Power Cord

22
0

Voltage Selector

MLO-002325
LJ-00058-TI0

Figure 4–4

RRD40 Voltage Selector and SCSI ID Switch Positions

Expanding Your System 4–11

Resetting the SCSI ID on the Second RRD40 Expansion Box
If you add two RRD40 expansion boxes to your system, you must reset the
switches on the second RRD40 to an open ID—one that is not currently
being used. In the following example, ID 0 is an open ID. You could select
ID 0 by setting switches 1, 2, and 3 down (Figure 4–4).
To determine available IDs on the SCSI-B bus on your InfoServer 100
system, enter TEST 50 at the console prompt (>>>), then press Return .
Your system configuration appears on the screen. FFFFFF05 indicates an
open SCSI ID. Look for a display similar to the following:
SCSI-B
1C1C.0001
V1.3
FFFFFF05 05000001 05000001 05000001 05000001 05000001 FFFFFF03 FFFFFF05

SCSI ID 0 — open

SCSI ID 1 — RRD40

SCSI ID 2 — RRD40

SCSI ID 3 — RRD40

SCSI ID 4 — RRD40

SCSI ID 5 — RRD40

SCSI ID 6 — SCSI-B controller

SCSI ID 7 — open

Table 4–1 explains the codes used in the example:
Table 4–1 SCSI Devices Self-Test Status Codes
Status Code

SCSI Device

FFFFFF05

Device is off-line or not installed at this address.

FFFFFF03

SCSI bus controller.

FFFFFFFF

Device not tested—possible SCSI bus controller error.

00000001

External disk drive.

05000001

RRD40 compact disc drive.

5
Connecting to a Network
This chapter contains information on how to:
•

Test your system with a T-connector and loopback connector.

•

Connect to a ThinWire Ethernet or standard Ethernet network.

•

Connect several systems together to create a simple ThinWire
Ethernet work group.

To form a work group, you connect systems together sequentially with
cables and connectors.
Connecting a system to a ThinWire Ethernet network or a Standard
Ethernet network takes only a few minutes for an experienced user,
slightly longer for a new user.

A Brief Introduction to Networks
Networks allow people to work together on projects and share information.
They can communicate and exchange information, share common
databases, share files and disk storage, share printers, or use a mail
system. Digital networks lets users perform all of these functions.
For network installation instructions, go to the next section, ‘‘Connecting
to a ThinWire Ethernet Network’’. For users who want more background,
here are a few networking definitions to help you get started:
Networking Terms
Network
A group of computers, connected by communications lines, that share
information and resources. A network can span a small office, a
department, a building, a country, or the world. Digital hardware and
DECnet software enable computers to form a network.

5–1

5–2 Connecting to a Network

Local Area Network (LAN)
A high-speed communications network that covers a limited geographical
area, such as an office area, a department, a building, or a campus (group
of buildings).
Ethernet
The local area network used for Digital systems. In 1980, Digital
Equipment Corporation, Xerox Corporation, and Intel Corporation
came up with a specification for the Ethernet local area network. The
specification includes information on how to connect devices to a coaxial
cable, how to configure nodes, the maximum number of nodes, and the
distance between nodes.
ThinWire Ethernet
An Ethernet network that uses ThinWire cable. ThinWire is a flexible
and inexpensive cable that offers 10 megabit/second communication.
All Digital Ethernet products can connect to ThinWire cable. ThinWire
cable can be used in any size system and is fully compatible with standard
Ethernet communication. ThinWire is ideal for small standalone networks
in which the users share resources, such as printers and storage devices.
Standard Ethernet
Coaxial cable used to connect wiring centers and computer facilities,
floors of buildings, and standalone ThinWire segments. The cable is
rugged, reliable, and immune to external factors that might otherwise
limit high-speed, 10 megabit/second data communication.
LAT
Networking software that allows most Digital computer systems to run
terminal emulation over an Ethernet network.
Work group
A set of computer systems connected by Ethernet cable. Work groups are
formed using ULTRIX-32 software or VMS and DECnet software.
DECconnect
A family of networking products that includes network electronics,
cabling, and connections.

Connecting to a Network 5–3

Connecting to a ThinWire Ethernet Network
This section describes how to connect the InfoServer 100 system to a
ThinWire Ethernet system. First, you must check the position of the
network select button.

Check the Network Select Button
The InfoServer 100 has a network select button on the rear of the system
unit. When you first receive the system, the button is usually set to the
in position.
•

In — ThinWire Ethernet

•

Out — Standard Ethernet

To use ThinWire Ethernet on your system, make sure the button is
pressed in. If the button is set correctly, the green light to the left of the
ThinWire Ethernet connector will come on when you turn on the system.
The standard Ethernet light remains off. You are ready to connect to
ThinWire Ethernet.

Standard Ethernet Light
Network Select Button
ThinWire Light

MLO-002753
MA-0361-90.DG

5–4 Connecting to a Network

Verify Your ThinWire Ethernet Network Installation
To verify the ThinWire Ethernet installation, you need to be correctly
connected to a ThinWire Ethernet network or you need the ThinWire
Ethernet terminator attached to your system unit. You also need a console
terminal.
1. Turn on your server system. A power-up display similar to the
following appears:
F_..E...D...C...B...A...9...8...7...6...5...4...3...2_..1

2. The console prompt >>> also appears. If the console prompt does not
appear, press the halt button on the back of the system unit.

Halt Button

MLO-002754
MA-0362-90.DG

3. Enter the following command:
>>> TEST 50

Return

The system responds with another display. If the last line of the
display is NI 0100.0001, then the Ethernet subsystem is working.
If a number between 0100.0002 and 0100.7000 appears on that line of
the display, there is a failure in the Ethernet subsystem.
If NI 0100.7000 or any number above 0100.7000 appears on this line,
check all Ethernet connections.

Connecting to a Network 5–5

Connect Your System to ThinWire Ethernet Cable
To connect the server system to ThinWire Ethernet cable:
1. Set the l O on/off switch on the back of the system unit to the off (O)
position.
2. Attach a ThinWire cable to one side of the T-connector for the system
unit.
3. If your system is the first or last system in a single ThinWire segment,
leave the terminator attached to one side of the T-connector.
A segment is a length of cable made up of one or more cable sections
connected with barrel connectors or T-connectors.
4. If your system is not the first or last system and you want to connect
another system to the ThinWire cable, add another section of cable to
the T-connector.
T-Connector

LJ-00085-TI0

5–6 Connecting to a Network

5. Make sure the T-connector is attached correctly to the back of
the system unit. Push the T-connector onto the system unit BNC
connector, then turn it clockwise until it locks in place.

T-Connector

MLO-002755
MA-0363-90.DG

Connecting to a Network 5–7

Creating a ThinWire Ethernet Work Group
A work group is a set of systems connected serially on the same ThinWire
segment. This segment can work as a standalone network or be connected
to a larger network.
The serial configuration lowers the cost of wiring. However, there is a risk
that someone might unplug a system and make the network connections
inoperative between systems on the ThinWire segment.

Connecting Your System to a DECconnect Faceplate
If your office has been wired with Digital’s DECconnect products, then
connect your system to the DECconnect faceplate in your office. A
faceplate is a wall receptacle that provides a single network connection for
your system.
DECconnect cabling components support network configurations ranging
from simple standalone ThinWire networks to multimedia local area
networks (LANs) that connect PCs, workstations, and other VAX systems.
No matter how large or how small your network, the most visible
DECconnect component in your office is the faceplate. The faceplate
has one of the following connectors:
•

A ThinWire BNC connector that allows several systems, including
InfoServer 100 systems, to be serially connected to one another on the
office side of the faceplate.

•

A ThinWire Ethernet serial connector that allows several faceplates to
be serially connected behind the wall to a single segment of ThinWire
cable. One system can be attached to each faceplate.

Your network coordinator will know which type of DECconnect faceplate
you have in your office.

5–8 Connecting to a Network

To connect your system, attach one end of the ThinWire cable to the office
side of the DECconnect faceplate. Attach the other end of the ThinWire
cable to the ThinWire connector on the back of your system unit.

T-Connector

MLO-002760
MA-0364-90.DG

Troubleshooting the ThinWire Segment
If you find problems during the ThinWire Ethernet installation, use the
following checklist to make sure all connections are correct:
1. Check that all connections are secure on the ThinWire Ethernet
segment.
2. Check that there is a T-connector between the connector on the
ThinWire cable and the system unit.
3. Check that there is no ThinWire segment between the system and the
T-connector. The T-connector must attach directly to the system.

Connecting to a Network 5–9

4. Check that there are no branches off a ThinWire segment except
through a DEMPR multiport repeater.
A DEMPR provides eight ThinWire Ethernet connections from a single
standard Ethernet connection.
5. Check that a ThinWire segment is not looped from one port on the
DEMPR to another port on the DEMPR.
6. Check that the system unit’s T-connector has not been disconnected
from an operating ThinWire Ethernet segment.
CAUTION
If you need to remove a system from an active ThinWire
segment, simply disconnect the center of the T-connector from
the system, as shown.

T-Connector

MLO-002759
MA-0365-90.DG

5–10 Connecting to a Network

7. Check that you have not disconnected a terminator from an active
ThinWire segment. This would disrupt network operation.
After you have checked all ThinWire Ethernet connections, retest the
Ethernet. Enter the following command at the console prompt:
>>> TEST 1

Return

or
>>> T 1

Return

If a connection is established, the following display and console prompt
appear:
1...
>>>

If a connection is not established, the following message appears:
? 84 FAIL

Connecting to a Network 5–11

Connecting to a Standard Ethernet Network
This section describes how to connect the InfoServer 100 system to a
standard Ethernet system. First, you must check the position of the
network select button.

Check the Network Select Button
To use standard Ethernet on your system, press the network select button
on the rear of the system unit so that the button is in the out position
(‘‘Connecting to a ThinWire Ethernet Network’’). When you turn on your
system, the green light near the standard Ethernet connector will turn
on. The ThinWire Ethernet light is off. You are ready to connect to a
standard Ethernet.

Verify Your Standard Ethernet Network Installation
To verify standard Ethernet installation, you must attach the 15-pin
standard Ethernet loopback connector to your system unit.
1. Turn on your system. A power-up display similar to the following
appears:
F_..E...D...C...B...A...9...8...7...6...5...4...3...2_..1

The light at the end of the loopback connector should be on.
The console prompt (>>>) appears.
2. Enter the following command:
>>> TEST 50

Return

The system responds with another display If the last line of the
display is NI 0100.0001, then the Ethernet subsystem is installed and
working.
If a number between 0100.0002 and 0100.7000 appears on this line,
there is a failure in the Ethernet subsystem.
If NI 0100.7000 or any number above 0100.7000 appears on that line,
check all Ethernet connections.
3. After verifying the network successfully, remove the loopback
connector and store it for future diagnostic testing. Connect your
system to a transceiver cable, as described in the next section.
If you had problems, see ‘‘Troubleshooting the Standard Ethernet
Connection’’.

5–12 Connecting to a Network

Connect a Transceiver Cable to Your System
A transceiver cable is the physical connection between a standard
Ethernet network interface and an InfoServer 100 system. You use a
transceiver cable to connect your system to an H4000 transceiver or
DELNI unit, which is attached to the standard Ethernet cable. To connect
a transceiver cable to your system:
1. Set the

l O

on/off switch on the rear of the system unit to off (O).

2. Connect the 15-pin connector on the transceiver cable to the standard
Ethernet connector on the rear of the system unit.
3. Use a screwdriver to move the connector’s sliding lock and make the
standard Ethernet connection secure.

Sliding Lock

MLO-002761
MA-0366-90.DG

Connecting to a Network 5–13

Troubleshooting the Standard Ethernet Connection
If you found problems when verifying the standard Ethernet connection,
perform the following steps:
1. Make sure the loopback connector is securely connected to the system.
If you are connected to an active Ethernet segment, you can test the
system without the loopback connector.
2. Turn your system off, then turn it on again. The system verifies the
Ethernet connection during the power-up sequence.
3. After you check all Ethernet connections, retest the Ethernet
subsystem. Enter the following command at the console prompt:
>>> TEST 1

Return

4. If a connection is established, the following display appears:
1...

5. If a connection is not established, the following display appears:
? 84 FAIL
>>>

6
Solving Problems
This chapter provides information on troubleshooting problems with the
InfoServer 100 system. The chapter covers the the following topics:
•

Using a troubleshooting table

•

Interpreting power-up error messages

•

Running self-tests

•

Displaying system configuration information

•

Displaying device information

•

Using the system exerciser

•

Running test utilities for expansion boxes

•

Restarting the system after tests

•

Command summary

•

Service information

If a Problem Occurs . . .
If a problem occurs, first make sure that all power and SCSI cables are
properly connected. Follow these steps to check the cables:
1. Turn off the console terminal.
2. Turn off all expansion boxes.
3. Turn off the system unit.
4. With all equipment turned off, check that the following cables are
correctly connected at both ends:
•

Console cable (linking the console terminal to the system unit)

•

Terminal power cord
6–1

6–2 Solving Problems

•

System unit power cord

•

Expansion box connector cable to system unit

•

Expansion box power cord

Now, set the l O power switches on your equipment to the on ( | )
position, in the following order:
1. Turn on the expansion boxes.
2. Turn on the console terminal.
3. Turn on the system unit.
The power-up test display should appear. If not, see ‘‘How to Use the
Troubleshooting Table’’.

How to Use the Troubleshooting Table
Table 6–1 suggests corrective actions for certain system problems. When
you have a problem, perform the following steps:
1. Note the symptoms of the problem.
2. Check the symptom column in Table 6–1 for a match.
3. Check the conditions for that symptom in the Possible Cause column.
If more than one possible cause is given, check the possible causes
and their suggested solutions in the order listed.
4. Follow the advice in the Suggested Solution column.
5. If the problem continues, see ‘‘Service Information’’.
Table 6–1 Troubleshooting Basic System Problems
Symptom

Possible Cause

Suggested Solution

The power-up display
contains question
marks or asterisks.

Possible CD drive error.

If question marks or
asterisks appear with
any numbers in the
power-up display, see
‘‘Self-Tests’’ and ‘‘Using
the System Exerciser’’ in
this chapter for further
test instructions.

The server system’s
software Password:
prompt does not appear
on the screen.

InfoServer 100 system
software is not
installed.

See ‘‘Starting Your
System’’ in Chapter 2.

The system unit’s power
light is off.

The system unit’s l O
power switch is not
turned on ( | ).

Check the setting of the
l O power switch.

The power cord or data
cable is not installed
correctly.

Check that the power
cord and data cable
(if any) are installed
correctly at both ends.

The l O power switch
is not turned on.

Check the setting of the
power switch.

The power cable or data
cable is not installed
correctly.

Check that the power
cable and data cable
(if any) are installed
correctly at both ends.

System Unit Problems

Expansion Box Problems
The power light is off.

See the documentation supplied with your external box.

Solving Problems 6–5

Power-Up Error Messages
The InfoServer 100 system displays important information during
its power-up test sequence. A single question mark indicates status
information. A double question mark or asterisk may indicate possible
failures.
NOTE
If your terminal does not display any information on the screen
after the power-up test sequence (approximately 1 second), you
may have a terminal or system board failure. Check Table 6–1, the
basic troubleshooting table.
Status Information
A single question mark indicates status information. For example:
•

? E 0040 0000.0005 indicates the system clock is not set.

You can set the clock when you enter program mode (while the
operating system is running). See your operating system’s software
documentation for instructions.
•

? D 0050 0000.0005 indicates a low battery.

The system battery’s charge is low or completely discharged. Run the
system for about 17 hours to fully recharge the battery.
If you see single question marks in the power-up display, but operation
of the system seems normal, you can continue to use the system. This
is especially true if the question mark is next to a 7 or 6 (the SCSI bus
controller tests).
If you continue to see errors of this type during the power-up display,
use the information in the rest of this chapter to solve the problems.
See ‘‘Using the System Exerciser’’ for information on using the system
exerciser. If the system continues to display error information or fails to
operate normally, call your service representative.
Possible Failures
If double question marks or asterisks appear in the power-up display,
failures may exist in the system. Use Table 6–2 to identify the faulty
device. An asterisk indicates that read-only memory (ROM) has been
found for the option, but no test code exists.

6–6 Solving Problems

A double question mark indicates a hard error. This indicates a serious
problem that may affect normal operation and use of some component of
the system. For example:
•

?? 1 00C0 0000.7004

This message indicates that the Ethernet subsystem is present in the
system, but one or more of the following problems exist:
–

No cable is installed on the ThinWire/standard Ethernet
connectors.

–

The loopback connector is not installed on the standard Ethernet
port.

–

The terminator is not installed on the ThinWire Ethernet port.

–

The network select switch is set to the wrong position.

–

A cable is faulty.

Table 6–2 Power-Up and Self-Test Display Identifiers
Test Identifier

Device

Reserved for later use.

System clock.

Nonvolatile RAM.

Serial line controller.

Memory.

Memory management unit.

Floating point unit.

Interval timer.

SCSI-A bus controller.

SCSI-B bus controller.

Interrupt controller and Ethernet ID ROM.

Reserved.

Reserved for later use.

Ethernet network interconnect (NI).

Solving Problems 6–7

Self-Tests
Self-test diagnostic programs reside permanently in your system’s readonly memory (ROM). You can run self-tests from the console terminal.
After running each self-test, enter the command TEST 50 or T 50 and
press Return to display the status of the device tested.
To test a device in your system:
1. Use Table 6–2 to find the number or letter that represents the device
you want to test.
NOTE
The halt button halts the system.
2. Put the system in console mode by pressing the halt button on the
rear of the system unit. Use a pen or a small pointed object to press
the button.

Halt Button

MLO-002754
MA-0362-90.DG

3. Enter TEST (or the letter T) and the number or letter of the test:
>>> TEST 7
>>>

Return

6–8 Solving Problems

If you want to test a consecutive series of devices, enter TEST followed
by the first and last numbers of the series:
>>> TEST F 7
>>>

Return

The system displays the number of each device as it is tested, followed
by a series of periods.
If the self-test is successful, no question mark or error message is
displayed, and the console prompt appears:
7...
>>>

If a device fails the self-test, a failure message is displayed before
the console prompt appears.
7?..
84 FAIL
>>>

If a self-test results in a failure, run the configuration display to show
any error codes.

Configuration Display
This procedure displays the system configuration, Ethernet ID, ROM
revision levels, and status information for your InfoServer 100. Error
information in this display is valuable to your service representative.
Have this information ready if you must call for service. See Chapter 4
and Appendix A for additional information. Table 6–3 lists the mnemonic
code used for each device. To display your system configuration, perform
the following steps:
NOTE
The halt button halts the system.
1. Put the system in console mode by pressing the halt button on the
rear of the system unit.
2. Enter the TEST 50 command at the console prompt. The following
example shows a sample display. Table 6–3 lists the mnemonic code
used for each device.

Solving Problems 6–9

>>>

TEST 50

Return

KA41-A V1.3
ID 08-00-2B-03-79-1F
CLK
NVR
DZ

0000.0001 1
0000.0001
0000.0001
00000001 00000001 00000001 00000001 00000000 00000000

2
MEM
MM
FP
IT

0004.0001 8
00400000
0000.0001
0000.0001
0000.0001

SCSI-A
7711.0001 V0.1
004C437 0004C437 00000000 00000000
SCSI-B
1C1C.0001 V1.0
FFFFFF03 FFFFFF05 . . . 05000001 . . . FFFFFF03 FFFFFF05
SYS
NI
>>>

0000.0001
0000.0001

Normal processing code

MMJ port 1 status

Unused

Represents 4 Mbytes of memory

6–10 Solving Problems

Table 6–3 Definition of Mnemonics
Mnemonic

Device

CLK

System clock

Serial line controller

Floating point unit

SCSIA

SCSI-A controller

SCSIB

SCSI-B controller

Interval timer

MEM

Memory

Memory management unit

Network interconnect

NVR

Nonvolatile RAM

SYS

Interrupt controller and Ethernet ID ROM

Displaying Device Information
To determine what devices are installed in your system and their SCSI
bus ID assignments, enter the SHOW DEVICE command at the console
prompt:
>>> SHOW DEVICE
>>>

Return

You will see a display similar to the following:
VMS/VMB
------ESA0

ADDR
DEVTYP
NUMBYTES
---------------08-00-2B-07-E3-83

RM/FX
-----

WP
--

DEVNAM
------

DKA100
DKA200
HostID

A/1/0/00
A/2/0/00
A/6

DISK
RODISK
INITR

104 MB
593 MB

FX
RM

RZ23
RRD40

DKB500
HostID

B/5/0/00
B/6

RODISK
INITR

593 MB

RRD40

>>>
1

Console program device name

Address

Solving Problems 6–11

Device type

Number of megabytes

Removable or fixed disk

Write-protected

Device name

Using the System Exerciser
The system exerciser emulates an operating system by interacting with
system devices. The system exerciser tests all internal and external
devices. Use the system exerciser if your system has intermittent
problems. The system exerciser takes up to 11 minutes to complete and
will not write on any media.
If you suspect problems, use the system exerciser to check the quality of
your software media. Insert the RRD40 test disc into the RRD40 compact
disc drive before running the system exerciser. The test disc is supplied
with the drive.
To test your system:
1. Enter the TEST 50 command at the console prompt, to display your
configuration. Check that all devices are present in the configuration
display.
NOTE
The halt button halts the system.
2. Put the system in console mode by pressing the halt button on the
rear of the system, then pressing Return .
3. Enter the TEST 0 command:
>>> TEST 0

Return

The following example shows the display that appears after the system
exerciser has run all tests. There is an error message for the RRD40
compact disc drive. If you get such an error message, contact your service
representative.

6–12 Solving Problems

>>> TEST 0
KA41-A

Return

V1.3

F
C
B
7

00B0
0080
0010
0090

MONO
DZ
MEM
SCSI-A

00A0

SCSI-B

00C0

00
?06

0000.0001 11 1005
0000.0001 14
0137.0001
5 00A7
6000.0001 22 0002
3200.0001
6000.0001 15 0002
2200.0001
3200.0001
4101.0471 1
7200.0001
0000.0001 9

0 00:00:35
0 00:01:12
0 00:02:02
0 00:02:23
0 00:02:56

0 00:04:01

0.00:08:14
HLT INST
PC - 00005A0F

Example of RRD40 error code

Device identifier

Status indicators (if any)

Mnemonic for the device

Error or status information for each device

Number of times device was tested

Progress count (indicates progress within some tests)

The time (days hours:minutes:seconds) of the last test pass.

Single question marks provide status information and do not interfere
with the operation of the system. Double question marks (??) indicate
errors that affect system operation.
If the test displays any double question marks:
1. Note the mnemonic code next to the question marks.
2. Check Table 6–3 to find the device indicated by the code.
3. Call your service representative. Have this information ready when
you call.

Solving Problems 6–13

Running Test Utilities
If an expansion box fails, first check that all cable connections are in
place.

RRD40 Test Disc Utility
The RRD40 compact disc expansion box is shipped with a test disc to be
used when you suspect RRD40 compact disc drive problems. To test your
RRD40:
NOTE
The halt button halts the system.
1. Press the halt button on the rear of your system unit. The console
prompt (>>>) appears on your screen.
2. Insert the test disc in the RRD40 drive, following the instructions in
Chapter 2, ‘‘Loading A Compact Disc’’.
3. Enter the TEST 0 command at the console prompt.
4. The test should display the normal response code of 4100.0001.
If the test displays another code, there is a problem with the
RRD40 compact disc drive. Do not use the drive. Call your service
representative for assistance.

Restarting the System After Running Tests
While running any of the tests or procedures in this chapter, your system
is in console mode. If the InfoServer system software is already loaded on
the internal RZ23 hard disk drive (‘‘Starting Your System’’ (Chapter 2),
resuming normal operation is easy. You simply reenter program mode in
one of two ways:
•

Enter the BOOT command at the console prompt, and press Return .
The system then searches the RZ23 drive for the server’s load image.

•

Turn the power to the system unit off, then on again. The server is
configured to automatically bootstrap at power-up.

Either method lets the server boot the server system software on the RZ23
drive. If the server software was never copied to the RZ23 drive, then
you must place the InfoServer 100 system software compact disc in the
right compact disc drive behind the server’s front panel. If the bootstrap
program fails to boot from the RZ23 drive, the program automatically
tries to boot from this compact disc drive indefinitely.

6–14 Solving Problems

If the system does not boot using the BOOT command:
See ‘‘If the InfoServer Fails to Boot Automatically’’ in Chapter 2.

Command Summary
Tables 6–4, 6–5, and 6–6 list the SET, TEST, and SHOW commands used
in troubleshooting procedures. To display a list of these commands, enter
HELP at the console prompt and press Return .
Table 6–4 SET Command Summary
Command

Default Set

SET HALT

Default halt action.

SET SCSIA

Sets the SCSI device ID number—bus A.

SET SCSIB

Sets the SCSI device ID number—bus B.

SET BOOT

Sets the bootstrap device.

SET BFLG

Sets the bootstrap address.

Table 6–5 TEST Command Summary
Command

Test or Utility Program

TEST F

Reserved.

TEST E

System clock.

TEST D

Nonvolatile RAM.

TEST C

Serial line controller.

TEST B

System Memory.

TEST A

Memory management unit.

TEST 9

Floating point unit.

TEST 8

Interval timer.

TEST 7

SCSI-A bus devices.

TEST 6

SCSI-B bus devices.

TEST 5

Interrupt controller and Ethernet ID ROM.

TEST 4

Reserved.

TEST 3

Reserved.

Solving Problems 6–15

Table 6–5 (Cont.) TEST Command Summary
Command

Test or Utility Program

TEST 2

Reserved.

TEST 1

Ethernet network interconnect.

TEST 0

System exerciser.

TEST 50

Configuration display.

TEST 51

NVR default boot device.

TEST 52

NVR default boot flags.

TEST 53

Sets NVR default recovery action flags.

TEST 76

SCSI diskette formatter.

Table 6–6 SHOW Command Summary
Command

Information Displayed

SHOW DEVICE

Devices available and SCSI ID

SHOW ESTAT

Results of last system exerciser test

SHOW ETHER

Hardware Ethernet address

SHOW HALT

Default action after your system halts

SHOW MEMORY

Memory for your system unit

SHOW SCSIA

SCSI device ID number—bus A

SHOW SCSIB

SCSI device ID number—bus B

SHOW VER

Version of ROM

SHOW BOOT

The bootstrap device

SHOW BFLG

The bootstrap address

6–16 Solving Problems

Service Information
If you have followed the corrective actions listed in this chapter and you
continue to have problems with your system, call your Digital service
representative.
Before you call:
1. Write down the serial and model numbers of your system. Your
system is identified by a label on the rear of the system unit. For
example:
Model: SEABx-Ax, InfoServer 100 system.
Your service representative may need this number when you call.
2. Make notes based on the troubleshooting table at the beginning of
this chapter. This information may tell your service representative
the state of your system when the problem occurred.
3. Be prepared to read information from the screen and to enter
commands at the keyboard while you talk to your service
representative on the telephone.
4. Eight recessed lights on the back of the system unit light up when
you turn on the system. Write down the status of these lights. Your
service representative may ask you to describe which lights are on.

A
SCSI IDs
The information in this appendix is for technical users who wish to create
custom configurations.
The small computer systems interface (SCSI) is an interface designed
for connecting disks and other peripheral devices to computer systems.
SCSI is defined by an American National Standards Institute (ANSI)
standard and used by many computer and peripheral vendors throughout
the industry.
Up to eight SCSI devices can share an SCSI bus, which is a cable. All
data is sent back and forth on the cable. Each SCSI device attached to
the cable looks at all the data, but an SCSI device only takes the data
that has the proper device identification, called an SCSI ID.

SCSI ID Default Settings
You are responsible for the SCSI ID settings on your equipment. Digital
sets each SCSI device to a default setting before the equipment leaves the
factory. You may never need to change a default setting. Default settings
should only be changed when a system is configured with more than one
of a particular device.
The SCSI ID numbers are 0 through 7. The number 7 is reserved for
a device requiring the highest priority on the SCSI bus. The number 6
is reserved for the controller. The remaining six IDs (0 through 5) are
available for custom configuration.
Table A–1 lists the default SCSI settings for the InfoServer 100. The
ID numbers listed give optimal performance on most systems. However,
if you have special performance needs, you can set the ID number on
each SCSI device manually. For most applications, SCSI IDs can be set
arbitrarily as long as no two devices share the same ID.

A–1

A–2 SCSI IDs

Table A–1 SCSI IDs for InfoServer 100 systems
SCSI-A Internal Bus

SCSI-B External Bus

7 Reserved.

7 RRD40 expansion box.

6 SCSI-A adapter.

6 SCSI-B adapter.

5 Reserved.

5 Internal RRD40 expansion box.

4 Reserved.

4 RRD40 expansion box.

3 Reserved.

3 RRD40 expansion box.

2 RRD40 drive.

2 RRD40 expansion box.

1 RZ23 drive.

1 RRD40 expansion box.

0 Reserved.

0 RRD40 expansion box.

Each device has a set of switches or jumpers that can be set for a specific
ID. The optional hard disk drives and additional RRD40 compact disc
drives are mounted in expansion boxes that have external switches.
The built-in RZ23 hard disk drive and the RRD40 compact disc drive(s)
have internal switches or jumpers. If you need to change their default
settings, the setting must be reset by your Digital service representative

Setting the SCSI ID
Enter the TEST 50 command at the console prompt (>>>), then press
Return . The test displays your system configuration on the screen.
FFFFFF05 identifies an open ID. See Table 4–1 for a complete list of the
device status codes and their meaning. In the following example, the
system contains a controller, one RZ23 hard disk, two internal RRD40
compact disc drives, and two RRD40 compact disc drive expansion boxes
on the external SCSI-B bus. There are five open IDs. Of these five, ID 7
is reserved for a device requiring the highest priority on the SCSI bus.
SCSI-B
1C1C.0001
V1.3
FFFFFF05 FFFFFF05 FFFFFF05 05000001 05000001 FFFFFF05 FFFFFF03 FFFFFF05
1

SCSI ID 0 — Open.

SCSI ID 1 — Open.

SCSI ID 2 — Open.

SCSI IDs A–3

SCSI ID 3 — RRD40 drive.

SCSI ID 4 — RRD40 drive.

SCSI ID 5 — Open.

SCSI ID 6 — SCSI-B controller.

SCSI ID 7 — Reserved.

Rules for Setting SCSI IDs
•

You can have up to seven devices on one bus.

•

Each device must have its own unique identifier.

•

Two devices may only have the same identifier if they are on different
buses.

•

Each SCSI bus must be terminated.

Proper operation of the SCSI bus requires that you use high-quality,
properly configured cables and connectors to connect all devices. Digital
recommends that you use only Digital-supplied cable assemblies intended
for interconnecting SCSI devices. This ensures that the impedance
characteristics, signal propagation velocity, inductance, capacitance, crosstalk, grounding, conductor pairing, and shielding meet the requirements
for proper operation of the bus.
Digital also recommends that all units on the SCSI bus be powered from a
common ac power source. Digital does not guarantee the proper operation
of any SCSI bus that uses cable assemblies not supplied by Digital, or
that is not configured in accordance with Digital’s recommendations.

Setting SCSI Switches
Table A–2 lists the possible SCSI IDs and corresponding switch positions
for RRD40 compact disc drive expansion boxes.

A–4 SCSI IDs

Table A–2 RRD40 Expansion Box SCSI IDs and Switch Positions
Switch Positions - Switches 1, 2, 3, and 4

SCSI-B ID on
SCSI-B Bus

Down

Not used

Down

Not used

Down

Not used

Down

Not used

Down

Not used

Down

Not used

Down

Not used

Switch 4 is not used but should be set to the down position.

B
System Specifications
This appendix lists system specifications for the InfoServer 100 system,
including operating and storage conditions.
System Specifications
Processor

VAX KA41-A CPU with 1 Kbyte of first-level cache

DRAM memory

4 Mbytes

ROM memory

256 Kbytes

Hard disk

1 104 Mbyte internal hard disk

Optical disc drive

1 or 2 600 Mbyte RRD40 internal drives
(depends on configuration)

Optional storage

RRD40 expansion boxes

Terminals

Supports the VT series

Interfaces

1 SCSI port
1 ThinWire Ethernet port
1 standard Ethernet port
1 asynchronous 9600 baud terminal port
(You cannot use both Ethernet ports at the same time.)

Input voltage

Automatically adjusting ac input. Range: 100 Vac to 120
Vac, 220 Vac to 240 Vac

Input current
(typical)

1.7 A in a 110 Vac circuit
1.0 A in a 220 Vac circuit

Power (typical)

160 W

Frequency

47 Hz to 63 Hz

B–1

B–2 System Specifications

Dimensions

Weight

Height

Width

Depth

17.8 kg

14.99 cm

46.38 cm

40.00 cm

39 lb

5.90 in

18.26 in

15.75 in

Depends on configuration

System Operating Conditions
Operating Conditions
Temperature range

10° to 40° C (50° to 104° F)

Temperature change rate

11° C /hour (20° F /hour) maximum

Relative humidity

10% to 90% noncondensing

Maximum wet bulb temperature

28° C (82° F)

Minimum dew point

2° C (36° F)

Altitude

2400 m at 36° C (8000 ft at 96° F)

Storage Conditions
Temperature range

5° to 50° C (41° to 122° F )

Relative humidity

10% to 95% at 66° C (noncondensing)

Altitude

0 to 2400 m (0 to 8000 ft )

Maximum wet bulb temperature

32° C (90° F)

Minimum dew point

2° C (36° F)

C
Related Documents
For option and system hardware part numbers, consult your Digital sales
representative.
Not all the following documents (Table C–1) are available in every country.
Check with your Digital sales representative for availability.
Table C–1 Related Documents
Titles

Order Number

InfoServer 100 Documentation
InfoServer 100 System Operations Guide

EK-DIS1K-UG

InfoServer 100 Installation and Owners Guide

EK-DIS1K-IN

InfoServer 100 Operators Guide

EK-DIS1K-OP

Server Client Documentation
VMS LAD Control Program (LADCP) Manual

AA-PD1LA-TE

Microcomputer Handbook Series
VAX Architecture Handbook

EB-19580-20

VAX Software Handbook

EB-21812-20

RRD40 Disc Drive
RRD40 Disc Drive Owner’s Manual

EK-RRD40-OM

C–1

C–2 Related Documents

Table C–1 (Cont.) Related Documents
Titles

Order Number

DECconnect System
DECconnect System General Description

EK–DECSY–GD

DECconnect System Requirements Evaluation
Workbook

EK–DECSY–EG

DECconnect System Installation and Verification
Guide

EK–DECSY–VG

DECconnect System Standalone ThinWire
Networks: Planning and Installation Guide

EK–DECSY–TG

DECconnect System Planning and Configuration
Guide

EK–DECSY–CG

D
Removable Storage Media
The InfoServer 100 supports RRD40 compact disc drives. The RRD40
reads information from removable compact discs. This appendix contains
information on the use and storage of the compact discs.

Compact Discs
The RRD40 compact disc drive uses compact discs with a memory capacity
of 600 Mbytes. The discs come in a protective caddy for insertion into
the compact disc drive. The caddy consists of three parts: the disc, the
housing, and the transparent sleeve (Figure D–1).
Locking Tabs

Housing

Disc

Transparent Sleeve

MLO-001008
LJ-00087-TI0

Figure D–1

Compact Disc Caddy

D–1

D–2 Removable Storage Media

How to Remove the Disc from the Caddy
You can remove the disc from the caddy, for cleaning or caddy repair. To
remove the disc from the caddy:
1. Hold the caddy so the label side is facing down. Locate the locking
tabs on either side of the disc housing (Figure D–1).
2. Press down on each of the locking tabs while slightly separating the
housing from the sleeve. Use your fingernail or a sharp, pointed
instrument.
3. When both tabs have been unlocked, pull the disc housing out to about
the midpoint of the disc.
4. Hold the disc housing on each side. Exert inward pressure on the
housing so the disc does not fall out. Remove the sleeve from the
housing. Place the sleeve aside.
5. Hold the disc with your free hand, as shown in Figure D–2. Position
your thumb on the outer edge of the disc and your index finger in the
center hole of the disc. Release pressure from the housing and remove
the disc.

MLO-000975

Figure D–2

Inserting or Removing a Disc from the Housing

Removable Storage Media D–3

How to Insert a Compact Disc Into a Caddy
To place a compact disc into a caddy:
1. Hold the disc with your free hand. Position the housing and disc as
shown in Figure D–2. Always work with the label facing down.
2. Position your thumb on the outer edge of the disc and your index
finger in the center hole of the disc.
3. Slip the disc into the housing. The inside of the housing is grooved to
accept the disc. Exert inward pressure to hold the disc in the housing.
4. Slide the housing into the transparent sleeve until the housing clicks
into place.
5. Turn the assembled caddy over, so the label on the disc is facing up.
Make sure that the notches on the housing are on the left. If the
notches are not on the left when the label side is facing up, then the
disc is mounted incorrectly in the caddy. Remove the disc from the
caddy and reorient it.
It is important that the disc is correctly mounted in the caddy. The
compact disc drive cannot access data from a disc that is incorrectly
mounted.

Glossary
32-bit

The length of the internal data path of the CPU.
802.3

An Institute of Electrical and Electronics Engineers (IEEE) standard
describing the physical and data link layers of a local area network based
on bus topology and carrier sense multiple access/collision detect (CSMA
/CD).
application program

A program, such as a financial spreadsheet program, that performs an
end-user task.
ASCII

American Standard Code for Information Interchange. A set of 7- or 8-bit
binary numbers representing the alphabet, punctuation, numerals, and
other special symbols used in text representation and communications
protocol.
barrel connector

A female connector for connecting two sections of ThinWire cable.
baud rate

The speed at which signals are serially transmitted along a
communications line. One baud equals one bit/second.
binary

A number system that uses two digits—0 and 1. They are represented
in system circuitry by two voltage levels, and programs are executed in
binary form.
bit

A binary digit; the smallest unit of information in a binary system of
notation, designated as a 0 or a 1.
Glossary–1

Glossary–2

boot

See bootstrap.
boot device

The device that is booted at system startup. See bootstrap and device.
bootable medium

A fixed disk or magnetic tape cartridge containing software (such as an
operating system) that a bootstrap program can load into the system
memory and execute.
bootstrap (or boot)

To attempt to load the operating system software from a mass storage
device. An internal program makes the attempt.
bus

A channel (a set of wires) along which communication signals in a
computer system travel.
byte

A group of eight binary digits (bits). A byte is one-quarter of a VAX
system longword.
caddy

A compact disc holder, used to inserting a compact disc into a compact
disc drive.
central processing unit (CPU)

The part of the system that controls the interpretation and execution of
instructions.
client system

A computer system, connected to the same local area network as a server
system, that connects to and uses services provided by the server.
coaxial cable

A 2-conductor, concentric, constant impedance transmission cable.
communications line

A cable along which electrical signals are transmitted. Devices or systems
that are connected by a communications line can share information and
resources.

Glossary–3

computer system

A combination of system hardware, software, and external devices that
performs operations and tasks.
console mode

The state in which the computer is controlled from the console terminal.
Your system can be put in console mode by pressing the halt button on the
rear panel of the system unit. Console mode is indicated by the console
prompt >>> on the monitor screen. (Compare to program mode.)
console prompt

A prompt used for communication between the system manager and the
computer.
controller

A system component, usually a printed circuit board, that regulates the
operation of one or more peripheral devices.
CPU

Abbreviation for central processing unit. See central processing unit.
daisy-chain

A group of systems linked together sequentially.
data

A formal representation of information suitable for communication,
interpretation, and processing by humans or computers.
data transmission

The movement of data in the form of electrical signals along a
communications line.
debug

To detect, locate, and correct errors (bugs) in hardware or software.
DECconnect

Digital’s simple, cost-effective cabling system for extending Ethernet and
terminal interconnections into offices and work areas.
DECconnect faceplate

See faceplate.

Glossary–4

DECnet

Digital’s networking software that runs on nodes in both local and widearea networks.
default

A value or setting used by the system if you do not enter your own.
Default settings are often set at the factory and reflect the most commonly
used values.
DELNI

Digital’s local network interconnect product that provides eight separate
network interfaces from a single transceiver trap.
DEMPR

Digital’s multiport repeater that provides eight ThinWire Ethernet drops
from a single standard Ethernet connection.
device

The general name for any unit that is connected to the system and is
capable of receiving, storing, or transmitting data. See input/output (I/O)
device and controller.
device icon

An icon on the rear of the system unit that represents the device that can
be plugged into the connector.
device name

The name by which a device or controller is identified in the system.
diagnostics

Programs, located in read-only memory, that detect and identify abnormal
system hardware operation. See read-only memory.
disk

A flat circular plate with a coating that stores data magnetically in
concentric circles (tracks). A disk resides permanently inside a disk
drive, while a diskette is removable.
disk drive

A device that holds a disk. The drive contains mechanical components
to spin the disk and move the read/write heads that store and read
information on the surface of the disk.

Glossary–5

disk server

A hardware system designed to provide operating system and data storage
for other users.
error message

A message displayed by a system to indicate a mistake or malfunction.
Ethernet

A type of local area network based on carrier sense multiple access with
collision detection (CSMA/CD).
faceplate

A wall receptacle that provides a single network connection for your
system.
file

A collection of related information treated by the system as a single unit.
format

To prepare a diskette to accept data.
formatted data

Data that is structured in a particular pattern to be understood by the
system software.
ground

A voltage reference point in a system that has a zero voltage potential.
hard disk

A disk that resides permanently inside a disk drive.
hardware

The physical components—mechanical and electrical—that make up a
system. Compare to software.
head

The part of a fixed disk drive, diskette drive, or tape drive that reads,
records, and erases data. Also called read/write head.
icon

A graphic symbol that visually represents a device or a procedure’s
function.

Glossary–6

IEEE

Institute of Electrical and Electronics Engineers.
input/output (I/O) device

A piece of equipment that accepts data for transmission to (input) and
from (output) the system. For example, a terminal.
I/O

Input/output. See input/output (I/O) device.
LAT

Local area transport. The LAT is a communications protocol that
implements terminal emulation over an Ethernet local area network.
Terminals are normally connected to terminal servers, which send
messages containing terminal data to host systems. The host systems
view the remote terminal as if it was locally connected to the host.
LED

Light-emitting diode. LEDs are used as indicators on the system
enclosure.
link

A communications path between two nodes. A physical link is the
electrical connection between two nodes. A logical link implies that two
nodes are able to communicate whether or not they have a direct physical
link.
load

To copy software (usually from a peripheral device) to memory. To
physically place a disk in a disk drive or a tape in a tape drive.
load device

The drive that holds the distribution media during software installation.
Local Area Network (LAN)

A high-speed communications network that covers a limited geographical
area, such as a section of a building, an entire building, or a cluster of
buildings. It is a privately owned communication network whose speed is
upward of 1 megabit/second.
logical link

Two nodes are able to communicate by means of software whether or not
they have a direct physical link.

Glossary–7

megabyte

1,048,576 (220 ) bytes.
memory

The area of the system that electrically stores instructions and data, often
temporarily.
memory module

A printed circuit board that contains additional memory for the system.
module

A printed circuit board that contains electrical components and
electrically conductive pathways between components. A module stores
data or memory or controls the functions of a device.
multiport repeater

A repeater used to connect two or more cable segments. The repeater
lets you extend Ethernet networks beyond the limits imposed by a
single segment. Repeaters perform the basic actions of restoring signal
amplitude, waveform, and timing amplitude to normal data and collision
signals.
multisegment LAN

A LAN composed of more than one cable segment.
network

A group of individual computer systems that are connected by
communications lines to share information and resources.
network coordinator

The network coordinator manages the network, assigns unique node
names and addresses for each system on the network, and provides
administrative assistance to network users.
network manager

See network coordinator.
node

An individual information-processing unit, such as a computer,
workstation, or peripheral device, that is connected to a network. A
node is an end point to any branch of a network or a junction common to
two or more branches.

Glossary–8

operating system

A collection of system programs that controls the operation of the system
and allows the user access to data files, input/output devices, and
applications programs. The operating system software performs such
tasks as assigning memory to programs and data, processing requests,
and scheduling jobs. VMS and ULTRIX are the two examples of operating
systems.
output device

A device that accepts data from the system. A printer is an example of an
output device.
peripheral device

A device that provides the CPU with additional memory storage or
communication capability. Examples are disk and diskette drives, video
terminals, and printers.
port

Another term for a connector on a device (such as a computer or server),
used to make a connection to another device (such as a terminal, printer,
or communications device). Connectors are usually on the rear of
equipment.
power-up sequence (power up)

A series of ordered events that occur when you supply power by turning
on the system.
program

The sequence of instructions the system uses to perform a task. See
software.
program mode

The state in which the computer is controlled by the operating system.
After the operating system is installed, the system always operates in
program mode, unless you put it into console mode. See console mode.
prompt

Words or characters that the system displays to indicate it is waiting for
you to enter a command.
RAM

Random-access memory.

Glossary–9

random-access memory (RAM)

Memory that can be both read and written into, and can randomly access
any one location during normal operations. The type of memory the
system uses to store the instructions of programs currently being run.
read-only memory (ROM)

A memory whose contents cannot be modified. The system can use the
data contained in a ROM, but cannot change the data.
ROM

Read-only memory.
run

(noun) A single continuous execution of a program. (verb) To execute a
program.
SCSI

See Small Computer System Interface.
section

A single length of ThinWire Ethernet cable terminated at each end with a
connector.
segment

A length of cable made up of one or more cable sections connected with
barrel connectors or T-connectors.
server

Hardware or software that provides a specific set of services to a satellite.
single-segment LAN

A LAN that is composed of only one coaxial cable segment. See also
section and segment.
Small Computer System Interface (SCSI)

An interface designed for connecting disks and other peripheral devices to
computer systems. SCSI is defined by an American National Standards
Institute (ANSI) standard and is used by many computer and peripheral
vendors throughout the industry.
software

Programs executed by the system to perform a chosen or required
function. Compare to hardware.

Glossary–10

standard Ethernet

IEEE standard 802.3 compliant Ethernet network composed of standard
Ethernet cable. Compare to ThinWire Ethernet cable.
storage medium

Any device capable of recording information, such as a hard disk.
store

To enter data into a storage device, such as a disk, or into memory.
system

A combination of system hardware, software, and peripheral devices that
performs specific processing operations.
system management tasks

Tasks performed by an assigned person (usually the system manager) to
operate and maintain the system.
T-connector

Connector used to join ThinWire Ethernet cable sections. The connector
also has a connector that is attached directly to a system.
terminal

An input/output device that lets you communicate with the system.
Terminals are divided into two categories—video and hard copy.
terminator

A connector used on one or both ends of an Ethernet segment that
provides the 50-ohm termination resistance needed for the cable.
ThinWire

A Digital trademark used to describe its 10 base 2 (IEEE standard 802.3
compliant) Ethernet products used for local distribution of data.
ThinWire connector

The connector on the rear of the system unit to which the ThinWire
Ethernet cable is attached.
ThinWire Ethernet

An Ethernet network that uses ThinWire cable. ThinWire is ideal for
small standalone networks in which the users share resources, such as
printers and storage devices.

Glossary–11

transceiver

A device that provides a single physical connection between standard
Ethernet and Ethernet communication equipment.
unload switch

A switch on the front of the TZ30 tape drive that rewinds and unloads the
tape.
unshielded twisted-pair cable

Multiple-conductor cable whose component cables are paired, twisted, and
enclosed in a single jacket.
user input device

A piece of equipment that is used to transfer data to the system. For
example, keyboard, disk, tape, and system are input devices.

Index
A
Air vents
See ventilation
ANSI standard
SCSI, A–1
Asterisks
in power-up display, 6–5

B
Barrel connector, 5–5
Baud rate
communication ports, 1–3
terminal, 2–10
BOOT command, 6–13
Bootstrapping, 2–17
automatically, 2–17
from compact disc, 2–12
from the hard disk drive, 2–18
manually, 2–18

C
Cables
expansion box, 4–4
SCSI, 4–5
transceiver, 5–12
troubleshooting, 6–1
Caddy, 2–13 to 2–16
inserting a compact disc, D–3
removing a compact disc, D–2
Commands
summary, 6–14

Communications ports, 1–3
baud rate, 1–3
Compact disc
loading, 2–13
RRD40, 3–2
testing, 6–13
unloading, 2–16
use and storage of, D–1
Compact disc caddy, 2–13
Compact disc drive, 1–2
See also RRD40 compact disc
drive
turning on, 2–12
Compact disc expansion box
See Expansion boxes; RRD40
Configuration display, 4–11, 6–8
code example, 6–8
device mnemonics, 6–9
Configurations
customizing, A–1
for expansion boxes, 4–1
Connecting
console terminal, 2–10
Ethernet connectors, 2–7
expansion boxes, 4–2
one, 4–5
two, 4–7
power cord, 2–9
to networks, 2–16
transceiver cable, 5–12
Connecting to
standard Ethernet networks,
5–10 to 5–13
ThinWire Ethernet networks, 5–3
to 5–6
Connectors, 2–4
covers, 2–4, 2–6
Index 1

2 Index

Console mode, 6–13
Console prompt (>>>), 4–11
Console terminal, 3–2
Conventions
used in this guide, viii
Customizing
SCSI IDs, A–1

D
DECconnect cabling components,
5–7
DECconnect faceplate
connecting to, 5–7
DEMPR
troubleshooting, 5–8
Device information
displaying, 6–10
SHOW DEVICE command, 6–10
Device testing, 6–7
Diagnostic lights, 2–4, 6–16
Diagnostics
configuration display, 6–8
device, 6–7
Ethernet, 2–7
mnemonics for system exerciser,
6–11
power-up display, 6–5
self-tests, 6–5, 6–7
standard Ethernet, 5–11
system exerciser, 6–11
ThinWire Ethernet, 5–4
Diagnostic terminal, 3–2
Dimensions
system unit, B–1
Disc drives
RRD40, 3–2
Disk drives
RZ23, 3–1
turning off, 2–16
turning on, 2–12
Drive mounting panel
lower, 3–1
upper, 3–1

E
Environmental requirements, 2–1
Error message
RRD40, 6–11
Error messages
configuration, 6–8
double question marks, 6–12
Ethernet cable, 6–6
in the power-up display, 6–5
power-up display, 6–5
single question marks, 6–12
system, 6–8
Ethernet
defined, 5–2
Ethernet connectors
attaching to system unit, 2–7
Ethernet diagnostics, 2–7
Ethernet networks
See Standard Ethernet networks;
ThinWire Ethernet
networks
Expansion boxes, 1–3, 4–1
See also RRD40 compact disc
drive
cables, 4–4
connecting one, 4–5
connecting two, 4–7
guidelines, 4–2
possible configurations, 4–1
power cord, 4–4, 4–5
RRD40 compact disc drive, 3–2
signal cables, 4–4
terminator, 4–4
testing RRD40, 6–13
troubleshooting, 6–4
turning off, 2–16
turning on, 2–12, 4–9
unpacking, 4–4

Index 3

F
Faceplate, DECconnect
connecting to, 5–7
Fan
troubleshooting, 6–2
Features
InfoServer 100, 1–2
Field service, 6–16

Installation (Cont.)
connector covers, 2–6
console terminal, 2–10
Ethernet T-connector and
terminators, 2–7
location, 2–1
loopback connector, 2–7
power cord, 2–9
SCSI terminator, 2–5
unpacking, 2–2
Internal devices
configurations, 3–1
RRD40 compact disc drive, 3–1
RZ23 disk drive, 3–1

Grounding power strip, 2–2

L
H
H4000 transceiver, 5–12
Halt button, 2–4, 6–7
Handling problems
with power-up display, 2–17,
2–18
Hard disk drives
RZ23, 1–3
turning on, 2–12
Hardware specifications
system unit, B–1
Humidity requirements, 2–1

I
Icons
port and connector, 2–4
InfoServer 100
features, 1–2 to 1–3
hardware components, 2–3
overview, 1–1 to 1–3
possible applications, 1–1
Initializing the server
See Bootstrapping, 2–17
Inserting
compact disc, 2–13, D–3
Installation, 2–1 to 2–18

LAN
defined, 5–1
See Local area network, 5–1
LAT
defined, 5–2
Lights
diagnostic, 6–16
diagnostic LEDs, 2–4
RRD40, 4–9
standard Ethernet, 5–11
ThinWire Ethernet, 5–3
troubleshooting, 6–16
Loading
compact disc, 2–13
Local area network (LAN)
defined, 5–1
Loopback connector
attaching to system unit, 2–7
diagnostics, 2–7
in network diagnostics, 5–11
l O power switch, 2–4

4 Index

Memory, 1–2
MMJ console port, 2–4
Modem port, 2–4
Modems
turning on, 2–12
Moving the system, 2–2

Password
lost, 2–18
Peripheral devices, 4–1
See also the specific device, 4–1
supported number of, 4–1
Ports, 2–4
baud rate, 1–3
Power cord
connecting, 2–9
expansion box, 4–4, 4–5, 4–7
Power receptacle
system unit, 2–4
Power strip, 2–2
Power supply, 1–3
1/0 power switch
on ( | ) position, 2–12
Power-up display, 2–12
description of identifiers in, 6–6
error messages, 6–5
examples of common status
messages in, 6–5
low battery, 6–5
setting the clock, 6–5
system exerciser, 6–11
troubleshooting, 2–17, 2–18, 6–2
Printers
turning on, 2–12
Program mode, 6–13

N
Networks, 5–1 to 5–13
See also Local area networks;
Standard Ethernet
networks; ThinWire
Ethernet networks; Work
group
connecting to, 2–16
defined, 5–1
introduction, 5–1
Network select button, 2–4
setting for standard Ethernet,
5–11
setting for ThinWire Ethernet,
5–3

O
On/off switch
off (O) position, 2–16
on ( | ) position, 2–12
Operating conditions
system specifications, B–2
Operating system software
restarting, 6–13
Outlets, grounded, 2–2

Q
Question marks
in power-up display, 6–5
in system exerciser, 6–12

Index 5

R
Related documents, C–1
Removing
compact disc, 2–16
Restarting your system, 6–13
RRD40 compact disc drive, 1–2, 3–2
activity light, 2–14
connecting one expansion box,
4–5
connecting two, 4–7
error message, 6–11
expansion box, 4–9
inserting a disc into the caddy,
D–3
loading a disc, 2–13
removing a disc from the caddy,
D–2
resetting SCSI ID, 4–11
SCSI IDs, 4–11
selecting voltage, 4–9
storage capacity, 3–2
test disc utility, 6–13
transparent sleeve, 2–16
troubleshooting, 6–4
turning on, 4–9
unloading a disc, 2–16
using, 4–9
verifying SCSI ID, 4–10
Rules
for setting SCSI IDs, A–3
RZ23 hard disk drive
features, 1–3
storage capacity, 3–1

S
SCSI, 1–3, A–1
bus, A–1
in system exerciser, 6–12
device, A–1
RRD40 switches, A–3
setting switches, A–3

SCSI (Cont.)
switch locations, A–2
terminator, 2–5
terminators, 4–2, 4–5, A–3
removing, 4–3
SCSI IDs
creating custom configurations,
A–1
default settings, A–1
definition of, A–1
RRD40, 4–11
rules for setting, A–3
setting, A–1
using TEST 50 command to
display, 4–11
SCSI port, 2–4
connecting an expansion box to,
4–3
removing SCSI terminator, 4–3
SCSI terminator
removing, 4–3
Self-tests, 6–7
description of identifiers in, 6–6
restarting after, 6–13
system exerciser, 6–11
Server system software
troubleshooting, 6–2
Service information, 6–16
SET commands
summary of, 6–14
Settings
terminal, 2–10
Shipping cartons
unpacking, 2–2
SHOW commands
SHOW DEVICE, 6–10
sample display, 6–10
summary of, 6–14
Shutting down, 2–16
Signal cables
expansion box, 4–4
Site preparation, 2–1
Software
troubleshooting, 6–4
Solving problems

6 Index

Solving problems (Cont.)
See Troubleshooting, 6–1
Standard Ethernet
attaching loopback connector to,
2–7
feature, 1–2
transceiver cable, 5–12
troubleshooting, 5–13
Standard Ethernet cable
optimum uses, 5–2
Standard Ethernet connector, 2–4
Standard Ethernet light, 2–4
Standard Ethernet networks
connecting to, 5–10 to 5–13
setting network select button for,
5–11
verifying, 5–11
Starting up, 2–12
Storage conditions
system unit, B–2
Storage devices, 3–1, 3–2
Summary
of SET commands, 6–14
of SHOW commands, 6–14
of TEST commands, 6–14
Surge protector, 2–2
System
configuration display, 6–8
connecting console terminal to,
2–10
connecting power cord to, 2–9
connecting to networks, 2–16
System ac power inlet, 2–4
System configuration
displaying with TEST 50
command, 4–11
System exerciser, 6–11
display example, 6–11
restarting after running, 6–13
testing media, 6–11
when to use, 6–11
System SCSI IDs, A–2
System specifications
operating conditions, B–2
System unit

System unit (Cont.)
attaching Ethernet connectors to,
2–7
choosing a location, 2–1
connecting transceiver cable,
5–12
diagnostic lights, 6–16
dimensions, B–1
hardware specifications, B–1
ports and connectors, 2–4
storage conditions, B–2
troubleshooting, 6–2
turning off, 2–16
turning on, 2–12
unpacking, 2–2

T
Tape cartridges
faulty, 6–12
T-connector
attaching terminators to, 2–7
attaching to system unit, 2–7
connecting ThinWire Ethernet
cable to, 5–5
connecting to system unit, 5–6
diagnostics, 2–7
removing from system unit, 5–9
troubleshooting, 5–8
Temperature requirements, 2–1
Terminal
baud rate, 2–10
connecting, 2–10
optional console, 3–2
settings, 2–10
troubleshooting, 6–2
turning on, 2–12
Terminators
attaching to T-connector, 2–7
expansion box, 4–4
SCSI, A–3
ThinWire Ethernet, 5–5
troubleshooting, 5–9
TEST 0 command, 6–11

Index 7

TEST 1 command, 5–10, 5–13
TEST 50 command, 5–4, 5–11, 6–8
to display system configuration,
4–11
TEST commands, 6–7
summary of, 6–14
Testing discs
system exerciser, 6–11
ThinWire Ethernet
attaching T-connector to, 2–7
feature, 1–2
Thin Wire Ethernet cable
connecting to, 5–5
optimum uses, 5–2
to create a work group, 5–7
ThinWire Ethernet connector, 2–4
ThinWire Ethernet light, 2–4
ThinWire Ethernet network
connecting to, 5–3 to 5–6
removing systems from, 5–9
setting network select button for,
5–3
troubleshooting, 5–8
verifying, 5–4
ThinWire Ethernet segment
defined, 5–5
Transceiver cable, 5–12
Transparent sleeve
compact disc, 2–16
Troubleshooting, 6–1 to 6–16
configuration display, 6–8
expansion box, 6–4
lights (LEDs), 6–16
mnemonics for system exerciser,
6–11
power-up display, 2–17, 2–18
RRD40, 6–4
self-tests, 6–7
software, 6–4
standard Ethernet, 5–13
system exerciser, 6–11
system unit, 6–2
table, 6–2
terminal, 6–2

Troubleshooting (Cont.)
ThinWire Ethernet, 5–8
Turning off
the system, 2–16
Turning on
RRD40 expansion box, 4–9
the system, 2–12

U
Unloading
compact disc, 2–16
Unpacking
expansion box, 4–4
system, 2–2
Utilities
test disc utility, 6–13

V
Ventilation, 2–1
Voltage selection
RRD40, 4–9

W
Work group
creating, 5–7
defined, 5–2