MicroVAX 3100 Model 85/95 Troubleshooting and Diagnostic Information

This document, "MicroVAX 3100 Model 85/95 Troubleshooting and Diagnostic Information" (Order Number: EK-A0719-TM. B01, June 1994), is a manual designed to help users with some computer experience solve basic problems with their MicroVAX 3100 Model 85 and Model 95 systems.

The manual provides:

1. Troubleshooting Procedures: Step-by-step guidance, starting with checking physical connections (cables, terminators) and system startup sequence, followed by a detailed troubleshooting table for various system, CD drive (RRD43), tape drive (TZ30, TLZ06, TLZ07, TZK10, TZK11), diskette drive (RX26), and SCSI disk drive (RZ-series) issues.
2. Diagnostic Tests and Commands: Descriptions of power-up tests, diagnostic utilities, configuration display, and error display commands. It explains how to interpret power-up messages, specific error messages, and system configuration data.
3. Contacting Digital Services: Instructions on what information to gather (problem description, error messages, failed tests, status LED readings, serial numbers) before contacting technical support if problems persist.

The document emphasizes a structured approach to problem-solving, moving from basic checks to more advanced diagnostic tools provided by the system.