This document is a "Guide to BA42B-Based VAX 4000 Systems Service Information Kit." It serves as an introductory guide for the comprehensive service information kit, outlining its contents and providing essential details for users.
Key information covered includes:
- Contents of the Kit: A detailed list and description of the manuals included in the BA42B-Based VAX 4000 Systems Service Information Kit, such as the Enclosure Maintenance manual, Enclosure System Options manual, Illustrated Parts Breakdown manuals, and CPU System Maintenance manual. These cover topics like installation, configuration, FRU replacement, option details, parts identification, diagnostic firmware, troubleshooting, and error codes.
- Ordering Information: Instructions for customers with self-maintenance contracts and Digital Services personnel on how to order the complete kit, individual manuals, or related binders, including relevant order numbers and contact details (telephone numbers and addresses for U.S.A., Canada, Puerto Rico, Europe).
- System-Level Diagnostics: Reference to the CPU System Maintenance manual for information on using read-only memory (ROM) firmware for system problem diagnosis, console commands, and error codes.
- Additional Support: A toll-free customer service hotline number for further system maintenance assistance (applicable in the U.S.A. only).