Etos

Summary

This document serves as the introductory guide for users of the Quodata ETOS system (Version V5B). Its primary purpose is to provide essential support information for new users and those upgrading from previous versions.

The manual is organized into three main sections:

• Quodata Policies: Covers software license agreements, the ETOS configuration guide (including hardware and software requirements), procedures for reporting software performance issues, and guidelines for requesting maintenance and support. It also details policies for ETOS board maintenance and multiple-copy purchase discounts.
• Communication Between Users: Outlines how users can interact through technical summaries and forums to share knowledge. It highlights several user-developed software projects that have been created for the system, such as U/W-FOCAL, and provides information on how to contact the independent ETOS User's Group.
• Appendices: Includes various worksheets designed to help users document their specific system configurations and installation details, which assists in both setup and future maintenance.

The document emphasizes the importance of following proper reporting procedures—specifically using Software Performance Reports (SPRs)—to ensure timely support from Quodata.