Summary:
This document is a summary of the information discussed at an RK05 Disk Pack Seminar held on September 18, 1973. It serves as a guide for field personnel and includes the following key areas:
- Disk Pack Information: Covers availability, types of packs, and critical instructions on pack handling, cleaning, and customer education regarding the dangers of contamination. It emphasizes that even minor dirt can cause head crashes.
- Technical Information: Provides detailed instructions and troubleshooting for head alignments, cartridge seating, and handling problems related to spindle motors and belts.
- ECO (Engineering Change Order) Compilation: Lists numerous ECOs for the RK05 system and related modules (M7700, M7701, G180, G938, H604), noting whether they apply to Field Service.
- Diagnostics: Discusses the status of diagnostic development and provides an error rate chart.
- Operational Guidance: Outlines requirements for Regional Support personnel to update branch and district staff, emphasizing the importance of proper training and customer education to reduce costly field failures.
- Equipment Lists: Includes the list of attendees, the distribution list for RK05 exercisers, and a list of items to be resolved by the engineering team.