turbo PrintServer 20 and PrintServer 32 Printers Memory Installation Instructions

This document provides comprehensive instructions for installing memory in Digital's turbo PrintServer 20 and PrintServer 32 printers. The guide covers installing the memory option board, which comes with a 4MB SIMM, to increase printer memory to 16MB, and adding extra 4MB or 8MB SIMMs to expand total memory up to 32MB. This memory upgrade supports advanced features in PrintServer Software, Version 5.1 or later; users with Version 5.0 or earlier must not install or must remove the memory board.

The memory option board kit includes the board (with a 4MB SIMM), documentation, a Version 3.7 Controller Firmware upgrade kit, and a product label. Installation requires a Phillips head screwdriver and an antistatic wrist strap. The procedure involves powering down the printer, removing covers, the controller board, and possibly the existing memory option board to install or add SIMMs. A critical step for new memory option board installations is to ensure Version 3.7 controller firmware is installed using the provided kit. Specific instructions are given for inserting SIMMs, noting that slot 3 does not support 8MB SIMMs.

Post-installation, users are instructed to add product labels and verify the installation by checking the printer's power-up diagnostics, which display the Ethernet address, firmware version, and the amount of recognized memory. A detailed troubleshooting section addresses common issues like boards not being seated correctly, blank operator panels, and specific error codes (0001.0000 for controller/firmware issues and 0002.0000 for SIMM problems). Solutions include reseating components, upgrading firmware, and isolating malfunctioning SIMMs or memory boards. The document also provides instructions for bypassing the memory test during power-up and includes ordering information for memory and firmware components.