PrintServer 32 MailBox

Operator's Guide

Order Number: EK-PRT32-UG

This guide provides operational instructions and troubleshooting for the PrintServer 32 MailBox, a 20-bin output device designed for the PrintServer 32. It covers essential topics such as printing to the MailBox, clearing error conditions, performing maintenance, and basic troubleshooting.

The MailBox supports A4, B5, letter, and legal size paper in portrait mode, with bin selection managed through print job commands specific to various operating systems (DCPS, UNIX variants, Novell NetWare). It includes two lockable bins for document confidentiality, though these reduce bin capacity from 160 to 130 sheets.

Key error conditions addressed include paper jams (indicated by operator panel messages and flashing LEDs), full bins (halting printing until emptied), and open doors. The document provides detailed procedures for clearing jams from the unit's rear and front access points and outlines potential causes like incorrect paper quality/size or dirty transport belts. Maintenance involves regular cleaning of the vertical and horizontal transport belts with a lint-free, damp cloth to prevent jams.

Troubleshooting covers loading paper (emphasizing portrait mode and correct size settings), user notes on bin selection limitations (no random bin selection within a job), and hardware problems indicated by specific error codes. It explains LED error signals during power-on (controller failures) and normal operation (selected bin, paper jam, full bin). The guide also includes a procedure to verify the paper path by printing a test page. Technical specifications detail supported paper sizes, power requirements, operating environment (temperature, humidity), and paper weight (18-24 lb).

EK-PRT32-UG
December 1993
Number of pages unknown
Quality

Original
0.4MB

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