PrintServer 17 Printer

This Service Guide is designed for Digital Service engineers to assist in the repair and maintenance of the PrintServer 17 printer. It provides a comprehensive overview of the printer's physical and functional descriptions, including its components, media feeders, paper paths, xerographic processes, and electronic block diagrams.

The document details the printer's power-up and bootstrap sequence, the functions of the operator panel, and the remote error logging facility. It explains various diagnostic modes, such as Field Test Mode (FTM) and Query Modes, for identifying and troubleshooting issues, alongside lists of FTM and operational error codes.

A significant portion of the guide is dedicated to Fault Isolation Procedures (FIPs) for common malfunctions, including power-related problems, operator panel errors, scanner issues, fusing unit errors, main motor issues, duplex unit malfunctions, fan errors, EP-N cartridge problems, toner low conditions, door open errors, and stack overflow. It also provides specific FIPs for resolving paper path jams and various image quality defects.

Furthermore, the guide includes detailed step-by-step procedures for the removal and replacement of all Field Replaceable Units (FRUs), such as boards (controller, DC, main motor drive, pickup unit), sensors, motors, covers, and the fusing unit. It also covers the physical description, operation, troubleshooting, and FRU replacement for optional feeders like the Large Capacity Input Tray (LCIT) and Envelope Feeder. Supplementary information on recommended spare parts, a Total Call Concept (TCC) service procedure, and required training/documentation/tools is also provided.