FCO 2R-RZREA-F001, Does not meet ESD standards

This Field Change Order (FCO 2R-RZREA-F001), released on December 3, 1990, addresses a critical issue where 2R-RZREA-AA Disk units fail to meet DEC ESD standards (DEC Std. 103), posing a risk of customer dissatisfaction, particularly during dry winter conditions.

The FCO mandates a solution: replacing the existing front bezel with a new bezel (part number EQ-01595-01) that features a hinged door. This modification is applicable to all 320 units of the 2R-RZREA-AA Disk series. The estimated time for this rework is 0.75 hours, requiring both flat blade and Phillips screwdrivers.

The document provides comprehensive, step-by-step instructions for safely performing the task, detailing both the removal of the old bezel and the installation of the new one. These instructions emphasize essential safety procedures, including system shutdown, power disconnection, and proper handling of internal components. Additionally, the FCO outlines required parts, charging information based on warranty status, and clarifications regarding the applicability of various warranty agreements.