DEC 2000 Model 500 AXP Customer Technical Information

This document is a comprehensive technical manual for the DEC 2000 Model 500 AXP system, primarily aimed at users with some experience in computer system maintenance and upgrades. It provides detailed instructions on:

1. System Firmware: How to use and switch between the OpenVMS/OSF/1 and Windows NT firmware, including accessing various menus (Boot, Supplementary, Setup), configuring environment variables, and updating the firmware.
2. Hardware Configuration: Managing Windows NT boot selections, using the EISA Configuration Utility (ECU) to configure EISA and ISA option boards, and handling system resources.
3. Internal Component Management: Procedures for installing, moving, and removing option boards, internal storage devices (disk, CD-ROM, tape, diskette drives), memory modules, and the NVR battery, along with safety precautions.
4. Troubleshooting and Diagnostics: Identifying and resolving common system problems (power-up, boot, keyboard/mouse, drive issues, network problems) using troubleshooting tables, running diagnostic tests, and interpreting error messages and diagnostic LEDs.
5. System Information: Displaying system configuration, device information, and specifications (hardware, electrical, environmental, connector pin-outs).

The manual emphasizes safe practices, particularly regarding static electricity, and includes guidance on how to report problems to a Digital service representative.