StorageWorks Solutions

This document is the StorageWorks SWXRC-04 RAID Controller OEM User and Service Guide, intended for OEM users and service personnel. It provides comprehensive information for the operation and maintenance of the SWXRC-04 RAID controller and its associated subsystems, specifically for firmware version 2.0.

The guide covers:

• Technical Overview & Functional Description: Detailed explanations of the controller's hardware (e.g., policy processor, cache module, device ports) and firmware functionalities (e.g., RAID, failover, caching, storage addressing).
• Installation & Configuration: Step-by-step procedures for installing the storage subsystem, physical configuration of components like cabinets, shelves, devices, and controllers, and initial parameter setup.
• Operation & Upgrading: Guidance on general operational sequences, using the Command Line Interface (CLI) and Operator Control Panel, initialization processes, failover operations, and procedures for upgrading subsystem components like program cards and cache modules.
• Error Analysis & Troubleshooting: Methods for fault isolation, interpreting LED indicators and various error messages (e.g., spontaneous CLI, diagnostic, EMU, failover), and utilizing a range of diagnostic and utility tools such as DILX, VTDPY, CONFIG, CLCP, FLS, and FMU.
• Removal & Replacement: Detailed instructions for servicing Field Replaceable Units (FRUs), including controller modules, cache modules, program cards, SCSI host and device cables, shelf blowers, shelf power supplies, and warm swapping procedures.
• Reference Material: Appendices include lists of FRUs, a comprehensive command line interpreter guide, and detailed information on working with RAIDsets.