StorageWorks Solutions

This service manual for StorageWorks FDDI Servers (HS1xx and HS2xx models) provides comprehensive procedures and tests for troubleshooting, servicing, and maintaining these systems. It covers:

• Troubleshooting Strategies: General approaches, common problems, maintenance features, and diagnostic utilities.
• Diagnostics: Detailed power-up diagnostics for the server processor and HS1CP, including interpreting error beep codes and LEDs. It also describes various system-level diagnostics and exercisers (e.g., Disk Inline Exerciser, Tape Inline Exerciser).
• Normal Operation: Descriptions of different server models, initialization procedures, Command Line Interpreter (CLI) usage, system configuration, operating system aspects, and failover mechanisms.
• Error Analysis & Fault Isolation: Guidance on identifying, analyzing, and isolating faults using front panel indicators, error messages, and system logs.
• Hardware Maintenance: Step-by-step instructions for the physical removal and replacement of Field Replaceable Units (FRUs), covering components such as SIMMs, EISA/PCI cards, motherboards, fans, power supplies, and other server components.
• Reference Information: Appendices provide functional descriptions of hardware, FRU part numbers, detailed error log formats and codes, configuration rules and restrictions, comprehensive CLI command descriptions, and information on the SWEAT error log collation tool.